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3.5
  • Food3.5
  • Service3.5
  • Value3
  • Ambiance3.5
  • Reviews18

Keg Steakhouse & Bar, The

800 Marine Drive
West Vancouver, BC V7T1A6
Tel: (604) 925-9126 Reserve Online

Reviews

Displaying 1 - 18 of 18 Reviews FoundSort: Useful | Helpful | Reviews | Date
Enjoyable Lunch.
By bordercollie of north vancouver (268 Reviews)
Submitted Monday, February 11, 2008 - 8:09pm [Dine in]

I wish all the keg locations, could have great food & service, as the West Van location. When I feel like going to the Keg, I pick this location due to never having a bad meal or service.

I ordered for lunch Chicken stir fry, was it delicious, filling and nice size pieces of cut up chicken. Each and every bite had flavour, lots of vegetables and love how it was presented on my plate. My server was friendly, bubbly and very personable, and it was nice to enjoy my meal, knowing I had a friendly server.

Looking forward to going back to this location, this time I won't wait as long to eat there again. Kudo's to the great meal & having a wonderful server.

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MMM, Meat!
By chasiubow of North Van (675 Reviews)
Submitted Tuesday, September 5, 2006 - 12:37pm [Dine in]

I went with a few carnivorous friends to eat some flesh and have drinks. We left contented.

I've been to a few Kegs and I can say this one is like the Coquitlam Keg, except it never caught fire. The server was extremely helpful and he recommended a great apricot wheat beer to get me started. The rest of the group had bellinnis, which were nothing like what you get at Cactus Club, but still very tasty. We had to get the cheesy garlic bread and that kept us busy until our mains arrived. My firends had prime rib, and I decided to be a maverick and have the chicken fajitas. The PR was great as usual and had the garlic mashed which really absorbs the au jus. My fajitas were pretty good, and I was informed that I could have as much guacamole as I wanted, which is a definite change from some places which are stingy with the green gold.

The ambience is Keggish and really quite pleasant. I found the washrooms to be clean and I availed myself of the lotions provided.

All in all a pleasant experience.

Recommended!

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Absolute perfection!
By priggly of Coquitlam (73 Reviews)
Submitted Saturday, August 9, 2008 - 1:29am [Dine in]

I have dined at the Keg in West Van on several occasions and the experience has always been pleasant; however, on the evening of 4 August 2008 the experience was absolutely outstanding.

The food first of all was without a doubt top notch. I had the prime rib, Keg size. It was perfectly done, flavorful, of a large portion and could compare with the finest prime rib I have had anywhere in North America. The tiger shrimp which accompanied the prime rib were plump and flavorful as well. The remainder of the order including the French onion soup and salad were outstanding. I would say that the food at the Keg in West Vancouver on the evening of 4 August 2008 would rank with the finest at any steakhouse in the Greater Vancouver area.

The service was extremely attentive without being solicitous. All requrests were met promptly with a smile and a "can do" attitude. The waiter(s) were cheerful and highly competent. The order was received exactly as specified.

The atmosphere and decor were typical Keg style, which is to say, appropriate and pleasing.

I was more than impressed with my dining experience at the Keg in West Vancouver and would recommend it without reservation. I am most keen to return to this fine dining establishment.

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No Christmas Eve @ The Keg this year....
By WeLoveFood of North Vancouver (53 Reviews)
Submitted Monday, December 17, 2012 - 9:36pm [Dine in]

3 years in a row we've finished all our shopping at Park Royal and hubby and I looked forward to dinner at The Keg with our 2 teenage boys. I had forgotten about our last experience until we started to discuss our plans for this year. Then, it all came back to me. We were sat at a nice table by the fireplace. The hostesses are always pleasant here. Then our server, young chap, long hair in a ponytail took our order. We ordered jumbo prawn cocktai, cheesy garlic bread and caesar salads followed by ribs for the boys, prime rib for me and a ribeye for hubby. Our server was completely charmless and should have been working in the dishpit, not out front serving people. He brought the cheesy bread and we waited forever for our other appetizers and when we nicely asked him, he made some flip remark about good food taking time to prepare. Funny, the 3 appies he did not bring were cold and required no cooking, while the cheesy bread did require at least toasting and melting. 2 minutes after we reminded him he brought the other appies. Clearly he had just forgotten to pick them up. Our mains were fine, quality of meat is pretty consistent at all Kegs, but my "side" consisted of some very gross crispy fried onions that smelled like old grease and tasted like stale cardboard. And there was a massive pile of this stuff on my plate. My prime rib was also not hot at all. There was no quality check on the meal. We are 20-25% tippers, especially on holidays like Christmas but this dismal server got 10% and we didn't even feel he deserved that. Because of the convenience of ending our shopping day with a nice meal we will stay at Park Royal but this year will go up the Village to Cactus Club instead.

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"Solid"
By doughgirl of New Westminster (46 Reviews)
Submitted Sunday, July 25, 2010 - 10:03am [Dine in]

4 of us decided to try this restaurant's location because it is close to where 2 of us live in North Vancouver. Reviews seemed to mainly be favorable too, and, I had a gift certificate.
At about 15 minutes after the restaurant's late Saturday morning opening of 11:30 a.m., we secured a parking spot with a small tree directly outside the restaurant's entrance. Super convenient. Finding the restaurant was easy too.
A hostess was not immediately present to greet us, but when she did arrive, she was friendly. I was impressed by the large, sprawling restaurant layout. The place was practically empty and this suited us fine because we deliberately wanted to visit when the restaurant would be less busy.
Our server was friendly, attentive, and offered some helpful suggestions. We tried the "Seafood Sirloin", "Keg Clubhouse", one of the burgers, and I had the "Grilled Chicken & Seafood". We also tried some alcoholic beverages: cocktails and beer. I had what I think was an organic lager that the server recommended. I can't remember the beer's name, but I thought it was very nice.
I asked around the table and the resounding feedback to everyone's meal was "it's OK, but nothing special". I have some details about my meal though.
I really liked the shrimp & lobster meat in the "Grilled Chicken & Seafood". I found the chicken a bit dry, which is in contrast to its menu description of "juicy". The amount of and size of asparagus was far too small for my liking - I didn't even notice it until I was halfway through my plate. My meal also came with bright green pea pods and a small amount of peas. I thought the peas & pods made the dish look very attractive. I really enjoyed the peas, but the pea pods not so much.
I liked the "white wine terragon cream sauce" too. The "roasted garlic mashed potatoes" sold me on choosing the dish. I would have enjoyed them a bit more if they were in a smaller portion and more 'creamy'.
Though 2 of us are dessert freaks, none of us had room for it.
Meal pricing seems typical to other similar type restaurants. Our bill was around $110.

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They Don't know what Rare is...
By Sundown of North Vancouver (41 Reviews)
Submitted Monday, January 1, 2007 - 11:59am [Dine in]

I have tried the Keg restaurant several times over the years but this last time is my last time.

I only like a very rare steak and just can't seem to get it there. I order rare I get medium-rare, I even got brave once and ordered blue-rare thinking that I would get it rare but nope, I got medium-rare.

So I decided to never go for the steaks anymore because never once have I had it rare how I like it. Salmon? dry. Pasta? Mushy. So what did I end up having on my last visit there? A dinner salad and it was delicious but it would be nice to have a steak rare if you ask for rare.

I wouldn't mind paying so much money for a good steak because they are not exactly reasonably priced but to spent that much money and be disappointed each time? No, so now when I get gift certificates for them I always just give them to my neighbor as they aren't even worth it for free to me. I want a rare steak, how hard can that be to make? I want juicy salmon, not dried out. I want pasta that isn't mushy. I am very surprised because many, many, years back they used to be so great.

The service is fast and friendly though.

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So not worth the bucks...
By dnj060 of Vancouver (32 Reviews)
Submitted Monday, September 18, 2006 - 8:10pm [Dine in]

The Keg has never been known for outstanding food. Yes, it's a big chain restaurant. But, still, for $100 (taxes/tip included) for two people at dinner, you would expect a bit better...

There is no value for your money... we shared one appetizer (crab cakes), had two entrees (I had a baked salmon special and my guest had prime rib), two drinks each and when all was said and done we left feeling dissatified with our meal.

The portions are large but there is something to be said for quality and taste. My entree was dry, overcooked and flavourless. The crab cakes were dismal. Their signature drink, Caesar, was watery and not worth the $8 for The Keg Size.

However, on a brighter note, the service was prompt, efficient and friendly. The atmosphere is good, nice family dining out vibe.

I have been to this location a number of times and this last experience was less than previous visits... although I have never had a "wow" food experience at any Keg.

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Nice service, food acceptable
By bearpaw of West End, Vancouver (23 Reviews)
Submitted Thursday, March 15, 2007 - 1:10pm [Dine in]

I went here for my father's birthday. The ambience in this restaurant is very nice, very classly but not modern or trendy. A relaxing place to have a meal. The waitress was very nice too, good service.

As for the food: they used to serve fresh-baked sourdough bread at the tables, where did that go? We got really plain bread, nothing special. The sourdough used to be a Keg signature! Everyone at our table was disappointed.

I ordered a Beef Dip, and was not happy with it. The au jus dipping sauce tasted overwhelmingly of rosemary, why was there any rosemary in it at all? The au jus is supposed to accent the flavor of the meat in the sandwich, but all I could taste was the herb as it totally overpowered the whole dish. It was pretty disgusting. I usually love beef dip sandwiches, too.

I enjoyed the french onion soup, and the curry-dipping sauce for the chicken strips is delicious, but you only get a few small strips for your money - too expensive! The Billy Miner Pie dessert is fantastic.

I would go again to the Keg, but I would either a) just have a steak since that's what they seem to focus on, or (more likely) b) just eat bread and french onion soup and then a Billy Miner Pie.

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Juicy, Tasty, Perfect steak!
By gallivantplease of Vancouver (20 Reviews)
Submitted Thursday, December 15, 2005 - 12:53am [Dine in]

These guys really know their steak. I had the new york steak, which is the best of both worlds (tenderness and juiceness), medium well done. I could not help but savior every bite! Our server was delightfully energetic and helpful. The ambiance was nothing special, but still definitely a nice place to enjoy a dinner. It was quite full, especially for a Tuesday, but the quality is so great I am not surprised! Will definitely come back. Worth the price.
Excellent garlic mashed potatoes as well!

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Excellent service, solid place for steaks
By patrick_bateman of downtown, vancouver (12 Reviews)
Submitted Saturday, October 1, 2011 - 9:22am [Dine in]

I've rarely had a bad meal out at any Keg location, and I've been to a few around the lower mainland, however, the service at this location went above and beyond even my usual expectations for a Keg restaurant.

It's great that they take reservations now since that was the one downside in the past. Smart move management.

Service was friendly and personable, food arrived promptly, everything and extra was delivered as requested, no hassles.

The Prime Rib was good as usual, and the rest of my dining companions all enjoyed their meals.

Again, the Keg delivers and I will be going back to this location in particular now.

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Servers please take note
By jman2 of Port Coquitlam (10 Reviews)
Submitted Sunday, July 20, 2008 - 9:34pm [Dine in]

I took my wife and 4 year old daughter out for a nice dinner. We've gone to this restaurant a few times over the last few years. The service has always been hit and miss but they have really taken huge strides to improve this lately. Our last few times there our service has been decent but after the service we received last night I had to come on here and write a review. We were seated within seconds of walking in. Menu selection is as expected with prime rib, chicken and a good variety of children's selections. The headliner for me was the endless varieties of steaks. After perusing and changing my mind numerous times. I decided to have the baseball steak(medium rare). I must say this was the BEST steak I have had in a long time. I reminisced of backyard barbeques with my late father and I enjoyed every second of it. Our server was perfectly attentive and kept an eye on us without us knowing. Drinks were promptly replenished by our fabulous server. She was very knowledgeable and had a genuine smile on her face. I think she might actually like working there! The atmosphere is perfect for parents seeking a "Fancy" dinner where the children won't bother the other patrons. Music was playing in the background with a distinctive buzz from all of the servers. I must say that we really and truly enjoyed our experience and I wish I had gotten our servers name because she deserves and A+++.

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Never a problem.
By esman7 of Downtown, Vancouver (9 Reviews)
Submitted Thursday, October 22, 2009 - 6:17pm [Dine in]

I've been here many times and have never been disappointed.

The service is great, the food is delicious, and the ambience is warm.

Don't fall into the idea that just because there's more than one location it is subpar. I even hear they buy their beef from the same place as gotham's and hy's.

Beer Note:
Great job - keep it up but bring back the Okanagan Springs Pale Ale. That was a great complement to a fine meal. Not as big a fan of the Whistler Ale and Lager than replaced it. Oh well, Rickards it is for now.

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following their demographics
By DateNighter of West Vancouver (1 Review)
Submitted Monday, July 28, 2008 - 7:26pm [Dine in]

I think it's interesting that those of us that used to go to the Kegs in the early 80's as the cool place when we were late teens, are back again and being catered to as young families. Bring a 5 year old with you and within a minute of being seated in a big booth (that fully supports squirming kids) that they've laid on a kids menu, the crayons, and a plate of cut veggies to satiate the little one so you can get into the wine list, uninterrupted. The Keg has clearly understood their demographics, and do a good job making us feel welcome (unlike Earls, Cactus, etc.)

Beyond that, I have really enjoyed the consistency of great service, and the great quality of the food, for a casual dining restaurant. We've decreased our meat consumption about 50% in the last few years, but there's always the save-up for a great Keg steak. Congrats to the staff and management of Keg Park Royal--thanks for making us feel welcomed.

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Excellent staff and excellent food
By Emileigh of Point Grey, Vancouver (26 Reviews)
Submitted Monday, March 31, 2008 - 7:42am [Dine in]

We arrived without a reservation on a Saturday night, but we were seated within 15 minutes and our order was taken promptly less than 5 minutes after we closed our menus. Even though our server was clearly very busy, she was cheerful and polite, and we never felt rushed, and our needs were anticipated and never neglected.
Both my date and I had signature Keg steaks, which were perfectly cooked, as well as the asparagus and snap peas tempura for an appetizer. Miraculously, the appetizer arrived less than 10 minutes after we ordered it, and our entrees came hot from the kitchen in under 20 minutes. The food was very neatly laid out on the plates and everything tasted fresh.
Friends who had been dining elsewhere joined us for coffee after dinner, and we weren't rushed out even though I'm sure they could have used the table. What's more, the server gave them their coffees on the house!

The Keg also gets extra points for dimming all their lights from 8:00 to 9:00pm in recognition of Earth Hour.

I don't go to West Vancouver much, but if I do, I'll stop by again.

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Our server
By betty of Deep Cove North Vancouver (1 Review)
Submitted Wednesday, May 23, 2007 - 11:37am [Dine in]

Lauren Bubb, our waitress for the bar component, arranged a special evening for my twin sister and me for our birthday. We had appies on the patio(delicious), and an excellent waiter, Kevin, in the dining room. A gift of a bottle of wine from Lauren, and a superb dessert topped off a beautiful prime rib dinner. It was a positive experience enhanced by Lauren especially.
Betty Akesson

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Awesome food - Great Service
By lnarcher of Hong Kong (2 Reviews)
Submitted Friday, August 11, 2006 - 4:45am [Dine in]

We've eaten at the West Van Keg a number of times and are never disappointed. The food is great. This summer we had the steak and lobster and it was terrific. The servers work as a team and they are all focused on making the evening a great experience, and it is. Great job. Keep up the good work. You'll be seeing us again and again.

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Mystery Meat
By melampus of vancouver (2 Reviews)
Submitted Sunday, September 28, 2008 - 10:14am [Dine in]

My husband, myself, my daughter attended this restaurant with our 6 year old granddaughter. Although the restaurant was almost empty, we were led to a booth facing the work station. We got moved to a better location.

My daughter's steak was full of gristle and fat and cooked rare and not the medium rare that she requested. My New York steak was medium rare and not the medium, that I requested. The first bite of my steak was full of fat and gristle as well. The side vegetable with both of our steaks was sliced tomato. My daughter had to pay extra for a very small amount of caesar salad served in an appropriate vessel.

We opened up our granddaughter's hamburger to discover that it did not consist of ground beef but chunks of high fat and slimy looking meat. We sent it back and were told by the manager that she would take it off the bill. However, she did not go so far as to remove her virgin Shirley Temple drink from the bill.

We were tired, hungry and not feeling all too well due to lack of sleep and were hoping that a nice meal with good service, ambience and good food would be a pleasant topper to a busy day. Hence, we were slow to notice the above shortcomings soon enough to take our leave before paying top prices for inferior food and service. We had to ask for water. We also notice that tops of the 3' dividing walls were covered in dust. We also noticed that the restaurant did not have a clean feel to it. The staff looked as tho they were lobotomized.

How, in heaven's name, do restaurants get away with this? We will certainly pass the word around about this experience.

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Dissapointing $50 dollar lunch
By poorsh of North Vancouver (1 Review)
Submitted Wednesday, August 16, 2006 - 1:49am [Dine in]

My wife and I went to the Keg for a Lobster lunch with another couple. We each had a Half lobster that was supposed to be a one and a half pound split between us. Over cooked, scooped out and re inserteded minus a lot of meat. We will be reluctant to go back for this "Special"
Cheers
Poorsh

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