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  • Food3
  • Service3.5
  • Value4
  • Ambiance3.5
  • Reviews21

Cravings Restaurant + Lounge

8808 Osler Street
Vancouver, BC V6P4G2
Tel: (604) 261-7779 Reserve Online
Neighbourhood: West Side


Displaying 21 - 21 of 21 Reviews FoundSort: Useful | Helpful | Reviews | Date
We wanted to like it, but . . .
By Ricketty_Rabbit of North Vancouver (1 Review)
Submitted Monday, November 27, 2006 - 6:00pm [Dine in]

I used to work in the industry and always treat restaurant employees the way I preferred to be treated. This usually translates into good service -- "you attract more bees with honey than with vinegar". But not this time . . .

We started off on the wrong foot, arriving 20 minutes late for our Saturday night res. after getting caught in Canada line detour traffic on Cambie during a snowstorm. The maitre d' greeted us with a sarcastic "we'd given up on you -- the next arrivals would have got your table". It was our fault, but as the evening progressed, we noticed several other guests arriving late. I expect someone in the "hospitality" industry to be more gracious about this. My motto is "don't dis' the customers unless you're sure you NEVER want them back". (IOW, don't dis' the customers unless they disturb other customers!!)

Our party of 3 ordered 2 lamb dinners, one vegetarian lazagna. The lamb was mediocre -- not much flavour, not nearly as good as the Costco lamb we roast at home. Same with the veggie lazagna -- we do better at home from scratch. The sauce was uninspired, more like canned tomato sauce than a sauce made professionally from scratch.

Our waitress was indifferent bordering on rude. We were in the middle of a "boil water advisory" in the City, and when one of our party ordered water, the waitress asked "bottled water or tap water?" The person asked if the tap water was boiled, and the waitress's response was a snotty "no, but you can drink it if you want to take the risk". I wouldn't have minded her saying they can't take the time to boil water on a busy Saturday night, but the snotty response was uncalled for.

We ordered 2 desserts -- both unremarkable.

The ambiance is quite decent -- nicely finished, and although the restaurant is fairly large, the shape and the table layout make it feel more intimate and private. Too bad about the food and service!

  • Food
  • Service
  • Ambiance


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