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  • Food2.5
  • Service3
  • Value2.5
  • Ambiance3.5
  • Reviews7

Boston Pizza

2850 Bentall Street
Vancouver, BC V5M4H4
Tel: (604) 439-1132
Neighbourhood: East Side
  • Cuisine: Canadian, Family, Pizza
  • Price: $$ ($15 - $30)
  • Reservations: Accepted
  • Service: Takeout, Delivery
  • Meals: Lunch, Dinner, Late night
  • Features: Gluten free, Television
  • Hours: Mon - Thu: 11AM - 1AM, Fri - Sat: 11AM - 2AM, Sun: 11AM - 1AM
  • Boston Pizza offers a casual dining atmosphere with over 100 menu items including a selection of pizzas, pastas and a wide variety of appetizers, meal-sized salads, entrees and desserts. The restaurant also has plenty of big screen TVs to catch the big game.


Displaying 1 - 7 of 7 Reviews FoundSort: Useful | Helpful | Reviews | Date
By Bonka of Vancouver (464 Reviews)
Submitted Monday, May 9, 2011 - 1:05pm [Dine in]

This is a newer Boston Pizza alongside this newly developed area. It was game night and tough to find a place.

It's a BP so you know what to expect with the ambiance and food. They do wings and pizza pretty well so we went with various quantities of jerk and honey garlic. Of all their flavour choices the jerk was rather timid and was disappointing. The honey garlic was just that, honey garlic. Aside from that, the wings were juicy and obviously made to order. We finished off with a slice of their mud pie. The price was a little steep for what you get but luckily it doesn't hurt the teeth, as what we would've expected from the picture in the menu.

Our server was on the ball and again, what you'd expect from any chain restaurant. The hostess was able to get us to a table right in front of a tv despite the crowd.

No surprises here.

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Seriously, what is happening here?
By eating good food of Vancouver (130 Reviews)
Submitted Sunday, October 7, 2012 - 6:33pm [Dine in]

Came today with 3 friends for lunch today...it was my first time at this Boston Pizza location, but my friends have been regulars here for over a year. Upon arriving, we were seated immediatly and our waitress came and took our drink orders. She came with our drink orders right away, then proceeded to ask us what we would like to order. We told her, that we were waiting for a friend of ours to come from New Westminister, so we would rather wait until he came, so she just smiled and left our menus there...It took our friend an hour to get here, but the waitress didn't give us any problems. While we were waiting for our friend, we noticed on the menu, that the prrices have gone sky high, AND there were no specials on the menu at all. The prices were enough to make us want to just get up and leave (as usually I have a hit and miss at Boston Pizza and am not always pleased, but since he was on his way from New Westminister (by bus) we couldn't just tell him meet us elsewhere now.

Anyhow, after he arrived we all began to order. 2 of my friends shared a large pizza. another friend had a chicken pasta, and I ordered a full order of boneless wings and fries ($4.30 for friens really is expensive)

Anyhow, food came out at a good time. The friends who got the pizza said it wasn't as good as it usually is, my wings were ok, but not nearly as good as they should had been for $20 and I forgot to ask my other friend how his pasta was. We all agreed though, that the price did NOT warrent the food. My one friend who is a regular said that the restaurant is franchaised and she believes its a new owner who has that location, thus increasing the prices and menu.

The food was ok I have to say, but honestly for the price we paid it should had been better.

We were really happy with our waitress and the excellent service she provided us by making us feel welcomed and not rushing us (especially since we had to wait an hour and a bit for our friend to arrive) her service is probably the only thing that will draw us to come back

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Boston Pizza
By Gorgelicious of Vancouver (52 Reviews)
Submitted Monday, December 24, 2012 - 11:29am [Dine in]

This Boston Pizza is situated in East Vancouver, in the area of a bustling and growing neighbourhood that is Grandview Highway. It shares its plaza space with a few other well known establishments such as Pet Smart, Starbucks, Canadian Tire, and Price Smart conveniently nearby. With that being said, parking is definitely not an issue as the lot is massive, and if worst comes to worst, there are side street parking, and/or you park your car at the Price Smart/Canadian Tire lots and pretend you’re going shopping there…But we didn’t say anything, and this idea didn’t come from us.

As you walk in, you are greeted by the typical dressed-in-black hostesses and are given an option of either sitting at the bar or in the lobby. This location is definitely the go-to if you’re looking to eat your meal without talking over each other as they did not host a full house - even on a Friday night. Having said that, they were definitely accomdative of our stay (a lengthy 5 hours!) and not once did they push us to pay the bill and/or order more food/drinks. They did, however, eventually stop waiting on us, which left us an accumulation of cups and dirty dishes on the table. Maybe this was their way of telling us we overstayed our welcome.

Baked Taco Beef Penne - $15.50 (4/7)
This baked dish was underwhelming to say the least. It just tasted like penne swimming in a very mild meat sauce. Although it is topped with sour cream, salsa, chopped green onions covered by a bed of cheeses, it was nothing special. You would have probably been able to “create” this dish via their “Create Your Own Pasta” option and even save yourself a few bucks. Needless to say, this will NOT be ordered again. This may sound rather contradictory, but in conclusion, the dish wasn’t bad. It just wasn’t mind blowing and worth the dollars.

Boston Pizza is an excellent place for a get together and for good eats. If you’re looking for a not so crowded place to catch the game, this would be the place to be. They have TV’s strategically placed on every corner, the restaurant is spacious, open until late, and did I mention they’re not as busy as your average restaurant/sports bar? As obvious as that may be, this restaurant IS still a chain restaurant after all.

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Tastes like Cafeteria-style food
By Gidge of Vancouver (93 Reviews)
Submitted Thursday, July 16, 2009 - 12:28am [Dine in]

Pretty standard food, pizza, burgers, ribs, the usual stuff from a chain restaurant. We patronized this location out of convenience prior to a Walmart run. The restaurant was about 1/3 full so it wasn't a bad turnout rate for a Wednesday evening.

Food: We ordered two individual sized pizzas and split an onion soup and Thai chicken bites. The onion soup was likely pre-made and all they had to do was bake it in the oven. Taste was akin to beef broth with some sherry. Chicken bites were sliced friend chicken fillets over a bed of humdrum crispy noodles. The pizzas were good, but not spectacular. They were too skimpy on the toppings where the topping area only composed about 60% of the total surface area. Do not recommend the Cajun shrimp pizza - very bland tasting and lacking in mozzarella. The Tuscan specialty pizza was much more flavourful.

Service: Server was attentive and competent, however it took about 30 minutes for the appies to arrive. Service is decent for what we come to expect from servers that work in franchises or chain establishments. I don't understand why food takes so long when it's simply reheated, prepped together or thrown into an oven. I wouldn't be surprised if the mass produced food is also served at large institutional cafeterias.

Value: It wasn't an expensive meal at all, but there wasn't sufficient value or "wow" factor for me to return. $45 for two of us.

Ambiance: comfortable banquettes and sturdy tables in the dining area. The sports side had a nice bar and furnished with high tables/chairs. The restaurant layout was pretty nice and considering that it's only 4-5 months old, the place looks very new and fresh. The color scheme is similar to other BP - the autumn themed colour scheme. Lots of flat screen TV's at various corners so awesome place for the sports junkie to catch the game. Crowd was mostly young families and small groups of 20 somethings.

Recommended for drinks/appies to catch your favourite sports game...not so much for good food.

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Great Lunch
By hungryman of Coquitlam (15 Reviews)
Submitted Monday, April 13, 2009 - 5:43pm [Dine in]

After shopping at the Wal-mart on grandview, we decided to try the new Boston Pizza in the area. A brand new restaurant with great food and wonderful staff. We ordered our favorite potatoe skins, over-roasted honey garlic chicken wings, and hawaiian pizza.
Our waitress was courteous and friendly, making sure all of our food was perfect. Since our first visit, we have returned again with the same outstanding service and great food.

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The Worst Service Ever
By journalist of Vancouver, BC (1 Review)
Submitted Tuesday, July 17, 2012 - 10:26pm [Dine in]

My son always asked to come to BP during our weekly Father-Son dine out.
This is my first time to this location though. And I have to say this is the worst experience I ever had at BP.
The host was not very warm and make us felt like we are not welcome. And after we are seated, for 10 mins, no one come to serve us. After a few minutes of reading the menu, I noticed 2 other parties arrived and to my surprise, their waiter got to them almost immediately and serve them drinks. I was quite upset and asked the host to switch table for us. And I express to here that we have been seating for a while and no one come to serve us. And her reply was, "I will let your server know". Waitress finally came and took our orders (food and drinks). I ordered a Lemonade with the kid's meal and I ordered a Prime Rib Burger with Ice Water. The drink arrived but later my son told me it tasted funny and then I found out it was just another ice water for my son and I have to request for another one. I can't believe I am this lucky, 3 strikes in 1 visit. It actually ruined my evening with my son and I was very unhappy. I will never go back to this location for sure.

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Never again (unless the food gets better)
By JustinT of Vancouver (Commercial Drive) (1 Review)
Submitted Friday, November 25, 2011 - 2:38am [Dine in]

I've been to Boston Pizza every now & then, at different locations across B.C...always with the same result.
The location is always good, plenty of parking, restaurant has a nice layout. The service is even great.
Only thing missing here...is great food!!
Alas, tonight my partner & I decided to go here. My partner had the Mushroom Swiss Burger, I had the Jambalaya Fettuccini.
Honestly, the pasta tastes like something you would get from a grocery store Sidekicks package. The seafood (which I am guessing is the "Jambalaya") was pretty weak & flavorless, while the "spicy Italian sausage" tastes like spicy cheap sausage.
I cannot give a full review of the Mushroom Swiss Burger (as I didn't order it) but I did have a bite & sad to say, it tasted very bland, flavorless & cheap. I'm no chef, but I've made better burgers at home!!
Here you've got a nice environment, and the service was GREAT (from the moment we walked in, until the moment we left...but the food, not so great.

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