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La Veranda Osteria

946 Royal York Road
Toronto, ON M8X2E5
Tel: (416) 231-3800 Order Online Reserve Online


Displaying 1 - 1 of 1 Reviews FoundSort: Useful | Helpful | Reviews | Date
I will never go back!
By E of Toronto, Ontario (1 Review)
Submitted Friday, July 16, 2010 - 6:29pm [Dine in]

We went for dinner on July 16/10. This was my first time there, as I drive by all the time and I have always been interested in trying it out. From the outside, it looks like a very pleasant place to eat. NEVER JUDGE A BOOK BY ITS COVER!
Firstly, we waited about 1/2hr for someone to come by to take our order. We were asked twice if we were ready to order, and both times we said yes, at which time we were told "she is coming to take your order". While reading the menu, it says in there "be patient with your order because everything here is cooked fresh, and could take 45mins to 1 hour. WELL........... the food arrived faster than it took for someone to take the order!
Secondly, I looked at my manicotti, and it looked like soup. Something that you would get from Michalenas frozen food. It wasn't fresh, it was microwaved. The outside of the manicotti was cold, and when I took my 1 and only bite, it was so hot in the middle I almost burnt my tongue. I have never put anything so disgusting in my mouth. I wouldn't even let my dog eat that!
Lastly, when I informed the waitress about the meal, she took it away pissed off. She then came back to me with sarcasm, and said that the reason the pasta is "soggy like soup" (very sarcastly I must add), is because it is fresh pasta. When I replied that my nonna's pasta isn't like that, she said FINE and walked away.
Although they didn't charge me for that meal, they didn't seem to care to please me either. They don't seem to care about customer satisfaction, yet written all over the restaurant says different.
That was my first time there and DEFINATELY MY LAST!!!
I will write reviews everywhere about this place, and never recommend it to anyone!!!!!!!

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