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Casa Di Giorgio Ristorante

1646 E Queen St
Toronto, ON M4L1G3
Tel: (416) 686-7066 Order Online
Fax: (416) 686-2546
Neighbourhood: Upper Beaches


Displaying 1 - 1 of 1 Reviews FoundSort: Useful | Helpful | Reviews | Date
Worst customer service ever!
By Norine W of Toronto ON (1 Review)
Submitted Wednesday, December 28, 2011 - 6:55pm [Take-out]

I recommend going here if you like being verbally slapped in the face and having your wallet emptied by insulting owners (who also think it's acceptable to serve burnt garlic bread with no garlic to take out customers)!

After ordering take-out I noticed they charged us the regular menu prices, despite the fact their website posts a cheaper menu for takeout. I called to discuss the matter and the person who answered the phone was SO RUDE! He blurted "the online prices don't have to be up-to-date" and unapologetically said they are changing the menu prices. I mentioned that their website doesn't state the prices are subject to change or even that it's being updated. He got quite angry with me and yelled "it doesn't have to be correct" and that it's impossible to change the website overnight! After I mentioned this is misrepresentation, he told me I was dumb and HUNG UP ON me!

This is a problem that could have been solved if he had simply offered to refund us this difference (of only $6), however, it's obvious he doesn't care what his customers think and is too lazy to update his website. You know, if that's how he talks to his customers I would dread to imagine how he treats his staff. The poor people probably dream of spitting in the food just to get fired!

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