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West Coast Grill at Hazelmere

18150 8th Avenue
Surrey, BC V3S9R9
Tel: (604) 538-1212


Displaying 1 - 1 of 1 Reviews FoundSort: Useful | Helpful | Reviews | Date
Such a shame!
By freshfoodfreak of Surrey, BC, Canada (21 Reviews)
Submitted Thursday, May 22, 2014 - 10:26am [Dine in]

This place used to be great but has continually deteriorated over the last ten years. We live fairly close and used to go once a week. The design of the room is great and the patio is lovely but the furnishings are awful - uncomfortable chairs that are falling apart and dirty and the arm chairs in the corners are absolutely filthy. The carpet could also be cleaned or replaced. In addition, they seem to have trouble keeping all the washrooms in working order. The food is uninspiring to say the least. The Chicken Quesadilla used to be one of my favourites but I think they have started using bags of frozen diced chicken because it smells and tastes old. The last two times I went there I ordered the Quesadilla without chicken because it was so bad. My husband has had the salmon and it smelled and tasted very fishy. Virtually everything we have tried from the menu has been poorly executed and bland.

The service is unreliable as well. Some of the servers don't seem to care at all about providing decent service. There is one woman that is awesome but the rest just don't care.

We also used to take out of town guests there because it was a nice casual place with decent food. We would no longer take anyone there because it has been so poorly maintained and is so dirty. In fact, we don't go there any more for the same reason.

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