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Coffee Culture

2060 Ellesmere Road, Unit 11
Scarborough, ON M1H2V6
Tel: (416) 439-2233
Fax: (416) 439-2231
Neighbourhood: Scarborough


Displaying 1 - 1 of 1 Reviews FoundSort: Useful | Helpful | Reviews | Date
Poor customer service
By dianesbuffet of scarborough, ontario (1 Review)
Submitted Wednesday, June 12, 2013 - 6:34am [Dine in]

I was up the Scarborough location on Lawrence and I have to say I'm very disappointed with the customer service. there was an older of woman who serve me she was very rude to me. I bought a cinnamon tea biscuits and I asked for it hot with double butter. When I got tea biscuit back it was very dry and hard as a rock. Now I bought several of these cinnamon tea biscuits in the past and not once were they hard as a rock. She told me it was MY fault because I asked for it hot. I told her I didn't ask for it hard as a rock. Basically they microwaved it so long that they over cooked it. I asked for them to redo it they refuse so I ask for my money back in they refused. I am sorry when I pay very close to $5.00 for a tea biscuit and a small coffee I should be able to eat it. I also think it is a shame they charge for butter. I am tired of this lady treating people like garbage. She is always mean and cold but that day I reached my limit with her.

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