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  • Food3
  • Service1
  • Value3
  • Ambiance4
  • Reviews1

Flo Tea Room

7771 Westminster Hwy
Richmond, BC V6X1A4
Tel: (604) 273-0838
Neighbourhood: Brighouse


Displaying 1 - 1 of 1 Reviews FoundSort: Useful | Helpful | Reviews | Date
Bad Service, Have Yet to Try Food
By Daisycloud of Vancouver East (7 Reviews)
Submitted Saturday, May 19, 2012 - 11:18pm [Dine in]

Poor service on a slow Saturday night. Eight of us came here for after-dinner drinks, each of which came five minutes apart. That's pretty slow service even if the restaurant were busy. A waiter took our order and the waitress who brought the drinks barely knew what she was serving us, which caused confusion over who ordered what. My friend found the passion fruit with mango stars too sweet. The waiter offered to remake it but she settled for a glas of water to dilute it. Another friend ordered pearls in his drink but got coconut jelly. He was nice about it, so the waitress didn't offer to correct it. Finally, my drink still hadn't come after over 30 minutes. Because the waiters seemed to be socializing, I called for them across the room and told them it had been a long time. My drink was quickly served without an apology. I'm sure they forgot because there were just 4 other small tables being served. We left a $2.00 tip on a $37.00 bill, but I'm sure the message is lost on the staff. Might be back to try to food, which seems like good value. This experience at this location is definitely not as good ad the Granville store. There, they are at least efficient.

  • Food
  • Service
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