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PenallenVancouver Island Mid/SouthSince September 25, 20161 Review
Average Rating
2.5 (2.3)
  • Food3 (3)
  • Service3 (3)
  • Value2 (2)
  • Ambiance1 (1)


Displaying 1 - 1 of 1 Reviews Found
Dragon City328 Esplanade, Ladysmith
Clean-up Your Act!
Submitted Saturday, September 24, 2016 - 8:23pm [Dine in]

I have eaten at this establishment a couple of times and the smorgasbord is pretty good. However, I am bewildered by the attitude towards customers. Once I was told I could not take a desert square home with me. Today, I heard that a customer was told by staff to clean up the mess their child [in a highchair] had dropped on the floor! Excuse me??? For clarification, the diners are NOT hired help and should NEVER even be admonished for the mess their children make and especially when it's done by someone under four years old. The diners are paying customers and part of the price they pay is for tidying up the table and the floor! Sheesh! I hope the customer takes up a petition against this place and writes the Chronicle too!

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