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keeper14Port MoodySince April 7, 20086 Reviews
Average Rating
1.5 (1.6)
  • Food2 (2.2)
  • Service1.5 (1.5)
  • Value1.5 (1.4)
  • Ambiance1.5 (1.7)


Displaying 1 - 6 of 6 Reviews Found
IHOP - International House of Pancakes9855 Austin Ave, #173, Burnaby
Food was horrible.
Submitted Monday, November 10, 2014 - 4:33pm [Dine in]

My husband, Aunt and myself stopped in there for lunch after shopping at Lougheed Mall. I ordered the grilled chicken, bacon burger and my husband and Aunt got the double BLT sandwich. All of the meals had bacon that was sloppy and undercooked. The lettuce on all three was wilted and gross and the bread on the sandwich and bun on the burger (which was supposed to be grilled and wasn`t) were soggy. We were tight for time so suffered through what we could eat. We told the waiter that the food wasn`t that great and all he offered was ``sorry but I`ll still have to bill you``. We paid and left very unsatisfied with the experience. Don`t think we`ll every waste our time trying that location again.

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Lhy Thai7357 Edmonds St., Burnaby
Dissappointing at best :(
Submitted Tuesday, May 27, 2014 - 10:46am [Dine in]

Had lunch the other day and ordered the chicken rice, medium hot. It took a long time to get the order and when I did it had no heat at all to it. I found maybe three little pieces of chicken in the rice which was disappointing. When I paid for my lunch the first transaction was cancelled by the person using the machine and I only noticed afterwards when checking my bank account that when they ran the transaction through again they charged an additional 49 cents?? It's not the most expensive food around (which I can see why now) but why charge me the additional 49 cents the second time around?

There are lots of thai restaurants around so I suggest that if you want good service and quality food you go elsewhere.

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Wings345 North Road, Coquitlam
Not bad food but terrible service.
Submitted Saturday, September 29, 2012 - 3:56pm [Dine in]

Customer service non existent. Our experience started with the waiter dropping two pints of beer at the table that we flat, you could tell by the appearance before having to taste them. They should never have been served. We had to take them to the server to send them back because he vanished after setting them down.

After that it was a chore to try to get more drinks. We had 6 folks at the table and we all had to wait a very long time before seeing our waiter to get service. We tried to get the attention of another waiter and he seemed appalled at having to serve another table. The entire staff just seemed miserable and you could tell by how they were working. Had the fellow who was serving our table been doing his job he would have been very happy with the tip our group usually leaves but he was pretty much invisible all night so got less than 10%. He shouldn't have gotten any tip but I just can't do that so hopefully he got the message seeing the small tip.

Won't be back any time soon.

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Rosa's Cucina Italiana2331 Clarke Street, Port Moody
If you see a line up (even a small one) RUN AWAY...expect at least an hour wait.......
Submitted Monday, February 14, 2011 - 9:38am [Dine in]

We joined a line up on Sunday with only a few groups ahead of us, 2 sets of couples and one group of 4. About 45 minutes into the wait we finally saw a table for 4 open up. Just as we were getting our hopes up that we could finally get out of the cold and into a warm restaurant they seated a couple at the table for 4 who were not in the lineup. Not exactly sure what happened there but they seemed to be "friends" of the staff so I guess they got preferential treatment over the customers waiting outside in the cold for close to an hour. WE FINALLY got seated exactly one hour after joining the lineup....had we known it would take that long with the few number of groups waiting we would have abandoned the effort but too much time had been invested to give up.

The gal serving us was pleasant but slow. It took a bit to get our drink and appetizer order in and during the meal we had to ask a couple times for second drinks as the original request was forgotten.

The only decent thing about this place is the lasagna and mussels, the rest of the food is mediocre at best and the way they treat the customers (unless of course you're a friend of the staff or owner) is pretty bad. I won't be going anywhere near this place again....we'll go back to Anton’s on Hastings where they know how to run a restaurant.

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Boathouse Restaurant, The2770 Esplanade Ave, Port Moody
How late can one eat???
Submitted Wednesday, July 9, 2008 - 9:52am [Dine in]

Let's start with the good things:
Great food
Beautiful restaurant
Beautiful scenery

Now the bad things:
The restaurant seemed unorganized from start to finish. Lots of staff but not a lot getting done.
Our reservation was for 8:30 p.m. but we didn't eat until just before 10:00 p.m.

We arrived just after 8:00 and were told the table would be ready close to 8:30 so we took a seat in the lounge. It took 20 minutes to get our first drinks.
While sitting in the lounge we we told a couple times that they were sorry about the wait but the table should be ready within a couple minutes. (Once at 8:40 and again about 10 minutes later) Had we known it would take as long as it did the staff should have just been honest so we could order an appetizer while we waited...
We were seated at our table just before 9:00.
It took aabout 20 minutes to get our appetizers and meal ordered.
At 9:40 the waitress came back to the table to say that the main dish I ordered was no longer available. The appetizers arrived shortly after that. We ended up getting our main dishes shortly before 10:00 p.m.

When we were being seated I noticed several tables that had been empty but just not cleared and reset. There were no groups of people paying or waiting to pay so the tables had been empty for a bit. Why it took them so long to get a table ready for us is a mystery. Throughout the evening we received 4 apologies for a variety of things but offered nothing to make up for the poor service.

Dinning out at a restaurant should be an experience from the time you walk in the door to the time you leave. Unfortunately our experience with the Boathouse was a bad one. The evening was not worth the amount of money we paid.

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Gourmet Chinese Restaurant221 Ioco Road, #350, Port Moody
Not Impressed
Submitted Monday, April 7, 2008 - 2:25pm [Dine in]

My husband and I ordered take out. We were given a 45 minute time frame for delivery but the food took a little over an hour to get to our house which is less than 10 minutes away. The food was cold by the time we got it and unfortunately not worth the wait. Two out of the five dishes were dry and over cooked the rest lacked flavour. We were definitely not impressed.

Please disregard the ratings for ambiance and service. The review requested all items to be rated but we have not eaten in the restaurant and can not fairly rate the performance.

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