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J.S.VancouverSince August 13, 20161 Review
Average Rating
2.5 (2.3)
  • Food3 (3)
  • Service1 (1)
  • Value2 (2)
  • Ambiance3 (3)


Displaying 1 - 1 of 1 Reviews Found
Kawawa Japanese Restaurant4700 Kingsway, #E15, Burnaby
Bad Service by one of the waitresses
Submitted Saturday, August 13, 2016 - 11:00am [Dine in]

Bad service by one of the waitresses. Went here last night late night dinner with a friend. I ordered TUNA TATAKI sashimi. When I received it, they said I got Tuna Tataki SALAD. I said I didn't order that. The waitress ARGUED with me that that was what I said. The point is she didn't clearly repeated my order if she didn't understood me in the first place. She claims it is already been cooked. I said I didn't order it and I will not pay for something I didn't order and I said to just cancel it out. The waitress was not happy and talked to her manager (in Chinese, which she didn't realize that we can hear her and she called us "[email protected]#$% [email protected]#$%%". The manager came to our table and apologized for the confusion. After we left and went outside for smoke, she came downstairs as she was off and getting picked up, looked and stared at us and gave us the Finger! The thing is this wouldn't have happened if she just made it clear with me what I ordered before she put it in the system. At least she could've repeated my order first if she didn't understand... Overall I liked the food that I got (too bad for the tuna tataki though), but I would not recommend the service.

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  • Service
  • Value
  • Ambiance