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Like many new restaurants, a few years back, when Shi-Art just opened, the food was outstanding. Now the quality has gone down and prices are up. I really don't go to this restaurant as often because it isn't an exceptional value or even above average. They do have solid service and convient location on the front side street of Richmond Centre, but that's only if you manage to get a table. Comparatively, their food, and their dimsum are good, but not exceptionally so, when there are half a dozen other restaurants that beat this place on flavour/price performance.
The curry this place has rocks! Set dinners start at dirt cheap prices too and we always have left overs. A great family restaurant, it's almost cheaper to eat here than try to make dinner at home. We've known the proprietress from years ago when we were first told about this place, and her daughter is taking over this store and "keeping it in the family." Plus the staff have stayed mostly the same over the years. This is one of the few restaurants my wife and I would argue has changed little in food style and quality in nearly the decade we've been eating there, and we eat here all the time, 3 to 4 times each trip from California to Vancouver. We're pratically regulars, even though we live a thousand miles away. The spicy beans, creamed corn over fried cod filets, and stirred fried big pea greens (dai dao miu), satay chicken skewers, goo lou yuk (sweet and sour), and of course the curry beef are always family favourites. Easy parking upstairs on the roof and easy to call in and order take out.
This used to be my number one dimsum place in Richmond when it first opened up. The 4 - 7 times a year my wife and I used to come up to Vancouver to visit, we'd have tea at this place at least twice a week. Convenient parking up in the structure on weekdays, widely spaced tables, prompt service, clean linens, and upstairs window views of Richmond's city centre make for a great yumcha place. The price used to be very good as well. But over time, prices per dish went up, and then the quality went down. They used to add small touches like the fish roe on top of the special shumai, or the extra large and generous portion of phoenix claws (chicken feet) with generous strips of fresh green chile on a bed of tarot mixed with tofu skin. But no more roe on top and no more tarot on the bottom of these dishes. I think we got spoiled initially and now expect more. We still like to take friends and family there and for someone who's doesn't dine out and do the yumcha thing on a regular basis, this place will still be really nice. But we know how good it really used to be.
Mercurial. That's the first word that pops into my mind when I think of this restaurant. In a pinch, when I'm up here visiting, which is often, if I need to treat family and relatives to a big dinner, I've been able to book a table or two and order up acceptable dinner at am acceptable price. But I've had both good and bad food; more often mediocre. I'm not sure if the variability is due to change in management or just staff. But I vaguely feel like this restaurant had a different name a number of years back. Still, the ambiance is nicer in that the tables are usually spread out more, and the service has always been professional and prompt.
My uncle, the real estate developer was the first one to take me to this place. And we've been putting this on our list of restaurants to visit regularly when we come to visit. A very good value in Chinese cuisine with a diverse but simple menu. Very well prepared food with simplicity and flavour in mind. I recalled the first time we ordered a steamed fish. The stock left at the bottom of the dish was so "jeng" (good), we called for more rice and dumped the sauce/broth from the fish in the rice and slurped that down. After dining on fancy, rich Cantonese style food for a week, I find this place helps clear the palate and for the price, the dishes are not expensive. I like the easy parking and close access to the bank branch ATM just paces away.
Coming often to Richmond/Vancouver, I always keep a couple of nice restaurants in mind for traditional Chinese dinner. Empire clearly fills that need. Great traditional food, albeit a bit pricey, but no more exprensive, I think, than other more famous restaurants that advertise at YVR Airport on billboards. And in somewhat subjective taste tests, of the 4 nice sit-down places in Richmond all within the same area, (Sun Sui Wah, Kingford, Kirin, and Empire), the food is consistently better and has remained so for the last few years, and that's not just my opinion, but that of my Aunts, Uncles, Wife, and cousins. Convenient downstairs parking in the structure and easy location to ATM because if you're going to fight over the bill like I do with relatives, the one who prepays the bill with cash wins!
Been to this place a couple of times. Convenient because of location and proximity while shopping at the Mall. I'm pretty sure the idea of the interior design and lighting plus seating are designed to provide a more upscale feel. But really, the food is very mediocre and still searching for some better flavour. Prices are okay if you're dining light and on a date where you're planning to hit a dessert place elsewhere.
Bamboo Grove seems to have kept to its tradition of pretty good food. We've been dining there for quite a few years now and, while not the cheapest of set dinners, the food is well prepared. Service can be mercurial depending on who's waiting that day. This place gets crowded weekend evenings and the tables are really packed closely which can detract from the dining experience, especially at these higher prices. There are advantages to speaking, reading and looking Chinese as you'll get better service and access to the full menu. It's unfortunate that some Caucasians take quick offense to the discriminatory menus and refuse to dine here again. But the persistent customer can find good food if he/she understands that speaking Engrish for the waiting staff may be more terrifying than a full red blooded caucasian canuck ordering some unknown stewed animal organ off the chinese menu. The one thing I do like about this place is the proximity across from the Richmond Municipal Gov't offices and police. There's paid hourly parking in front, and more parking in the rear.
Having read the other reviews, I can't figure out what the problem is with folks who complain about the parking or the so-so food. I live in California but come up frequently to Vancouver where I have a second home and Gum Do (Cantonese pron.) is the first stop I take the family to for grub. It's like family dining at it's casual best. No pretensions of being upscale. Shorts, sandals, khaki slacks and pressed shirt - all the same. You get your food and you can eat it your way. And it's okay if your young kids stand up and look over the partitions, making funny faces at other people, because their kids are probably doing the same to you. If you know what to order, this place rocks. There's something for everyone, young, old, Mandarin, Cantonese, Westerner, other. And parking? I just pay the looney or twooney for street front parking and avoid the fiasco out back which is a tragedy of any Asian commons; and best of all, I can watch my car and eat at the same time - a real man's dream! Here, the portions are man-sized. For someone with roots from Shandong province, I'm a VERY big dude and can eat a lot but this place fills me up, usually, most value menu sets are under $10 and include choice of milk tea, ovaltine, hot/cold lemon tea, etc. Dinner for 2 adults and 3 kids comes to just $30 CDN usually and that includes enough for shiu-yie (doggie bag for late night snack). So what's up with this website's price ratings? It's shouldn't be $10 - $20, but under $10. In addition, service by the all female staff and management is fast and efficient. It's so unbelievably cheap, I usually just give them $40 and that's the tip included. And where else can you get the best Lo-por beng in Richmond? I see visitors buying multiple big boxes of the stuff prior to a plane flight. We've express delivered these back to California and to Alaska for the desperate relatives who can't get their baked goods on a regular basis. Of all the restaurants we dine at in Richmond, this is one of the few that has not changed much in the 8 years we've been going here. The staff are still the same and they practically know our kids. We love Gum Do.