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elmelVictoria BC CanadaSince February 27, 20121 Review
Average Rating
1.5 (1.3)
  • Food2 (2)
  • Service1 (1)
  • Value1 (1)
  • Ambiance (0)


Displaying 1 - 1 of 1 Reviews Found
San Remo2709 Quadra St, Victoria
Bait and switch tactics on their website
Submitted Monday, February 27, 2012 - 1:22pm [Delivery]

I was very disappointed with my online ordering experience yesterday. I ordered 3 items: the $7 jalapeno appy, the $8 eggplant appy and the $17 souvlaki entree (for 2 meat skewers). 2 minutes later I get a call from the restaurant to inform me that the online souvlaki listing was wrong: it only comes with one skewer. And when the order arrived, I was charged $9.50, $8.95 and $17.95 respectively for my 3 items (and the Greek salad had no dressing on it. When I called to discuss the price discrepancies, I was told that they were not going to honour their online prices. They lost $200+/year of my business for $4.40 - I hope it was worth it.

  • Food
  • Service
  • Value