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chrissygWhite RockSince December 29, 20093 Reviews
Average Rating
2.5 (2.6)
  • Food3 (3)
  • Service2.5 (2.3)
  • Value1.5 (1.7)
  • Ambiance3.5 (3.3)


Displaying 1 - 3 of 3 Reviews Found
Onyx Steakhouse & Lounge1225 Johnston Road, White Rock
2nd Try Disappointing, Overpriced
Submitted Monday, December 28, 2009 - 6:21pm [Dine in]

Recently went for a 2nd try at Onyx, was unfortunately disappointed.

Our first visit was shortly after they opened, and while the food was decent, it was overpriced. We eat at Gotham in Vancouver fairly regularly, and the prices were more or less the same as Gotham's, but the quality definitely wasn't there. The service was disorganized, but they had just opened, so we figured that was par for the course.

As we live in White Rock and would love to have a higher-end steakhouse close by, we decided to give it another try, and it was more or less the same thing.

It wasn't bad, but not worth the price. I found the food pretty much on par with The Keg, but 30-40% more expensive, and the service isn't close.

A few things that were just confusing:
- dull, un-serrated steak knives? made the meat seem even tougher than it was
- the place is tiny, it can't hold more than 50 or so people, yet our waiter seemed to disappear for 15 minute intervals?

On the positive side: nice atmosphere, cozy & warm, and their wine list is one of the best in the area.

Not bad, not great, definitely overpriced.

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Washington Avenue Grill15782 Marine Drive, #5, White Rock
Good food, fun atmosphere
Submitted Monday, December 28, 2009 - 6:04pm [Dine in]

I've always found the food to be good, and the service is friendly and attentive. Depending on your personal style, the atmosphere could be described as anything from "funky & cozy" to "homemade addition with year-round indoor xmas lights".

So I don't think the interior is for everyone, as it's definitely eclectic, and the building itself is old and somewhat rundown. But to me that's part of the appeal of WAG, it's got character, the food is consistently good, and the staff are friendly and know what they're doing. The live music is also a nice touch, although, again, not for everyone. WAG feels like a real community restaurant, and reflects the community it exists in.

Their martini nights are always fun as well.

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ULounge16051 24th Avenue, Unit #10, Surrey
Staff has a bad attitude
Submitted Monday, December 28, 2009 - 5:49pm [Dine in]

Well like everyone else here has said - the building and interior design is really nice, and that's about it. A group of 15 of us went last week for a xmas party, and I don't think I've ever come across such a rude, poorly trained, and generally bitter staff. I truly think they actually HATE working there, because that's the vibe they give off.

Average to slightly below-average food, like you'd get at a lower end pub, expensive drinks, and slooooowwww, confused service was the theme of the night.
I think there was only one waitress for our entire section, which must have had over 50 people in it. The service just got ridiculous at some points, including meals that never arrived (but we were charged for), drinks that took 30 minutes (no exaggeration), and a waitress actually telling us "it's not her problem"!? Oh and I shouldn't forget the bottle of wine delivered and left on the table, unopened? Apparently they couldn't find a corkscrew!

As a nice end to our evening, we got the bill which had an 18% tip already attached to it, which was ridiculous. I know that it's hard to serve large groups, and I wouldn't have had a problem if the service was even just competent. But to give someone a reward for basically ruining what should have been a very relaxing and fun evening, just doesn't make sense. The manager didn't agree with us though.

Icing on the cake - the police gang squad came through as we were leaving, as they have EVERYTIME I've ever been there, which is 5 times.

I was hoping Ulounge would get better as time went on, but unfortunately it's getting worse. I think this is probably the worst service I've had in the south surrey area.

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