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chillaxrnanaimo bcSince April 17, 20121 Review
Average Rating
1.5 (1.3)
  • Food2 (2)
  • Service1 (1)
  • Value1 (1)
  • Ambiance1 (1)


Displaying 1 - 1 of 1 Reviews Found
Gryphon's Lair13230 Trans Canada Hwy, Ladysmith
Not worth the gas
Submitted Monday, April 16, 2012 - 11:02pm [Dine in]

I cannot tell you how badly these people need an intervention. The truth hurts. This restaurant faces a highway on one side, a parking lot on the other, and an outdoor patio on the other. Our server seemed to want to sit us overlooking the highway. I suggested a seat by the outdoor patio as the cherry trees are in full bloom and i am a sucker for a beautiful patio. It just went south from there. Shame on you for having dead yellow tulips at every table. Your staff member, Jefferey was loud, awkward and in our personal space straight through our meal. He didn' t know the menu and though he tried, he is not meant to be a server. We had time to enjoy the view of the cherry trees but that was short lived. Your patio has such potential. Why would you not remove last years wasp traps hanging from the cherry trees????? Now thanks to the weather, these see through traps, complete with festering dead wasp bodies dance in the wind on the boughs of your trees for all to see. Seriously?.... Our meals arrived, Halibut and Chips for my friend and Roast Beef Dip for me. The Halibut had a weird pancake type batter on it... but the meat was moist and lovely inside. My sandwich was not what i had ordered. Once my order for a Roast Beef Dip (?) was taken again, our server explained that the kitchen didn't know what the menu items were. Once my lunch arrived, my companion had finished his meal. My sandwich was a mess of white bun, dripping and soggy with grey boiled roast beef and an au jus that was watered down gravy. Horrible horrible horrible. I urge you to take stock before you fall the way of the Dodo bird. You must care enough to make changes to your restaurant. It is unforgivable that you would present yourself the way you did today. You have a challenging location, but the restaurant is a nice building and there are so many people who take pride in their work, many of them hardworking and unemployed.... just find them. good luck, you'll need it

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  • Value
  • Ambiance