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ChefStevenStevestonSince July 18, 20085 Reviews
Average Rating
2 (2.1)
  • Food2.5 (2.4)
  • Service2 (2)
  • Value1.5 (1.6)
  • Ambiance2 (2.2)


Displaying 1 - 5 of 5 Reviews Found
Players Chophouse Restaurant and Lounge808 Beatty Street, Vancouver
Customer Service???
Submitted Monday, January 23, 2012 - 10:59am [Dine in]

We went last night to use up a Living Social voucher that my wife purchased online.

First off the poor server, she had no idea of what was entailed with the voucher, had obviously not been trained very well ( no my dear a Merlot is not a white wine), however in her defence, she did try her best.
There was suppossed to be a four choice Table le Dote menu (four fixed choices), and they refused to offer the four choices, just salmon or prime rib.
The floor manager, was an embarrasment to the trade, when asked about our complaints his answer was "no one told him about these offers, but "no matter you're here now"
A beer for my daughter came in a glass with a huge crack in it, the "12 oz" prime rib was actually an 8-9 oz cut ( I have carved more than my share of prime rib over the years and this serving was NOT 12 oz.
No table calls to see about the quality, charged for four coffees at the end of the night when we had three, and a busser hovering around the table trying to take everything away asap (forgive me if I like to take my sweet time eating)
The food quality was "okay" the salads needs more dressing and the prawns were semi frozen and very bland.
Let's not even talk about the Caesar that was plain nasty.
For the prices the ask, I would have thought the staff would be better trained, but more importantly, the floor manager should have had some sort of understanding of the proper way to deal with customers, after all they are the prople that pay his salary!!!
A crap experience and I would nver suggest this place to anyone going to an event in the downtown core.
Stay away folks.

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Sun Sui Wah Seafood Restaurant4920 No. 3 Road, #102, Richmond
Now This Was A Waste Of Time
Submitted Friday, August 5, 2011 - 12:32pm [Dine in]

I was in the mood for a little Dim Sum treat, and while I usually go to the Continental at No.5 and Cambie, I had been told that Sun Sui Wah was very good, and as I was in the area I thought I should give it a try. What a Mistake!!
First off, I was basically ignored when I entered, with the hostess seating two parties of four before me even though I was there prior to their entrance. When asked she responded "they regular customer". Funny, but I always thought that the idea was to grow your business not alienate potential new ones, but what do I know.
Finally got a table, and the waiter basically ignored me, coming by after 12 minutes to ask "you ready?" He took my little order sheet without so much as a thank you never mind offering to see if I understood the process or had any questions.
The food did arrive fast I have to say, but the quality of the selections was somewhat lacking, and certainly not up to the standards at Continental or Jade Garden.
Then to top it all off, this idiot comes to my table, and says "no forget tip..minimum ten bucks".
So let me get this straight, I get treated like crap from the moment I enter the place, have to get up and find a server to get little things like a glass of water and condiments, I am ignored by the server and then he demands a tip? Methinks Not!!
Even the little girl at the till wanted to know "where is tip?". I explained that the service did not warrant any. Rather than ask what was wrong, how they could improve etc., she just muttered under her breath in Cantonese "cheap white dog" (Oh yes, if you are going to mutter something, you should make sure the person who hears you doesn't speak the language!)
So bottom line, I would not return to this place for any reason. The service was crap, the food not so great, and I was amazed at how unwelcome I felt throughout the entire visit. Now I was dressed in a suit and tie, having just met with a lawyer upstairs, so it certainly was not my appearence that made them so rude, I can only assume that the fact that I am caucasian not asian was the reason for the shabby treatment. So if you are asian, have at it, but if not....well at least there are other choices with great service and much better food.
What a waste of time!

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Bavaria Restaurant4369 Main St., 101, Whistler
What A Disappointment
Submitted Sunday, January 10, 2010 - 7:25pm [Dine in]

My wife and I went here about a year and a bit ago, that night we happened to walk in on a very busy place, complete with accordian player, and despite the fact the cheap propane burner they placed on our table which actuall burst into flame and hand to be hustled off by the floor manager in a wet towel, and not even an apology forthcoming, the fondue was okay.

We were again in Whsitler yesterday and decided to try the place out again this time for lunch.

We got there a little before one in the afternoon, and the place was quite literally empty (that was our first warning)

My wife tried the Schnitzle with crab and prawns (2) and the crab was that crappy alaskan pollock imitation crap that you get in a lower class sushi joint. I went with a roulade and it showed up dry (no sauce) and with a microwaved attempt at a spetzle that was heavy on garlic and had an "old" taste to it.

The server, from Australia of course, had no clue to the menu, could not sugect a wine or even a side to go with the dishes. Nice girl, just not very well trained. The cook (because this was NO chef) kept wiping his brow on his jacket, and just had no pride in his presentation or the quality of the food.

No lunch menu, just the same one from dinner service, and it was a huge overcharge. $30 for an entree at lunch???

In short a waste of time, a rip of financially, and I just can not imagine when visitors to the Olympics will think of this place if they make the mistake of going there during the games.

The place his being used as Norway House for the Olympics with coke and McDonalds as sponsors. Crap food like they serve there makes it rather obvious why they have a sponsor like 'rotten ronnie's'.

I have a feeling that there was a time that this place would have been top of the list for diner after a day on the mountain, but sadly those days are long gone. Just another has been joint unwilling or unable to grow with the times.

Do not waste your time or money on this place.

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Steveston Seafood House3951 Moncton Street, Richmond
What A Nice Change
Submitted Friday, August 15, 2008 - 3:29pm [Dine in]

A new owner, a new and vastly improved menu, but yet retaining the classic style of days gone by.
My wife and I took my mother in law out for dinner last night and decided that maybe the Seafood House might be a good idea. I do have the odd good idea, and this one was right up there.
A brand new menu that still retains some of their old classics, and the presentation was simply perfect.
The food was fresh and such an improvement from the days of rice and braised red cabbage. A nice medley of japanese eggplant, carrot and fresh local beans, it was downright pretty.
Of course I would be remiss in not mentioning our server "Stewart". Now he has been there since before the Dead Sea was even sick, and a visit to the Seafood House is more than great food, it is a chance to be served by maybe the very best fine dining server in the lower mainland.
A true joy last night, we'll be back, again and again.

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Amorosa Pasta House7874 Edmonds St., Burnaby
Submitted Friday, July 18, 2008 - 9:37am [Dine in]

We had a large (17) party in there last night, and while the food was okay, and just okay, the service was simply terrible.
Appys came over the course of 27 minutes, entree's rather than being timed as any decent kitchen would do to arrive within a reasonable time together came out in bits and pieces and at least three entree's were wrong. How do you mix up a basic tomato sauce with an alfredo????
The excuse offered, the single server we had for such a large table was writing exams this week.
I have been in this business for 30+ years and a very few experiences were this bad.
Never again folks. Either hire a chef who can cook, and servers who can do the job or prepare to hang up a for sale sign, because this was downright emarrassing.

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