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bettygiggleVancouverSince August 24, 20072 Reviews
Average Rating
1 (1.1)
  • Food1.5 (1.5)
  • Service1.5 (1.5)
  • Value1 (1)
  • Ambiance2.5 (2.5)


Displaying 1 - 2 of 2 Reviews Found
Hook & Ladder Pub8593 132 Street, Surrey
Don't waste your time
Submitted Thursday, December 18, 2008 - 11:29am [Dine in]

My husband and I decided to try this pub as we had an event to attend in the area and being from Vancouver, we didn't know the area well and this place was close. Well that is about the only good thing I can say. Service = worst I have ever had, food = marginal for pub fare and value was disgusting we order an appy platter for $16 and it was maybe worth $8. We will never return and I will tell all my friends.

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  • Service
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Best Neighbour's Restaurant3838 Oak St., Vancouver
Why do we keep going back?
Submitted Friday, August 24, 2007 - 3:06pm [Dine in]

I am not sure why we continue to go back to this restaurant. The food is ok, the service would be better if she wasn't run off her feet but today took the cake! First off I order a shrimp salad, I got a chicken salad and when I questioned the waitress she argued with me about what I had ordered and then continued with "this is why I always repeat back the order". Don't argue with the customer. Then when it came time to pay the bill she didn't have enough bills in her float so I offered to pay first so my friend wouldn't get $10 in coins. But after taking my money she handed my friend just that $10 in coins and said, I hope you don't mind the bills have to last me all day. YES, she minded. Won't be going back!

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  • Service
  • Ambiance