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  • Food3.5
  • Service3
  • Value3
  • Reviews2

Tommy's Pizza & Wings

385 Frederick St, #22
Kitchener, ON N2H2P2
Tel: (519) 954-2338
Neighbourhood: Central Frederick


Displaying 1 - 2 of 2 Reviews FoundSort: Useful | Helpful | Reviews | Date
best classic style pizza & wings!
By 14elyssa of guelph (1 Review)
Submitted Sunday, November 4, 2012 - 5:39pm [Delivery]

This had been my go-to pizza restaurant for the past 2yrs, & they keep getting better! Tommy's wings are delicious & are meaty, unlike those puny wings most other pizzeria's sell. I absolutely love their crust, & the toppings are always plentiful, the amount of cheese they put on is comparable to double cheese at other places. Delivery time is always less than the quoted time (usually 1/2hr.), & the food is always hot & fresh, & in the 2 years that I've been ordering from Tommy's (at least twice per month), I've never had a bad experience.Keep up the good work Tommy's!

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Don't cross the owner
By Mamagunn of Kitchener Waterloo, Ontario (1 Review)
Submitted Friday, February 4, 2011 - 11:47am [Delivery]

This pizza place does have good pizza, but don't cross the owner. They were forever getting my orders wrong. Putting Pepperoni and mushrooms on a pizza that was ordered to have ham and bacon. How you get that mixed up I’m not sure. When I phoned and complained they said they would send out a new pizza. After already waiting an hour for the first order to show up, I sure wasn't going to make my kid wait for the second order to show up in order to eat dinner. I gave her two pieces. When the owner Tommy showed up with the second order, he absolutely flipped to see two pieces gone. Yelling on my front porch loud enough for my neighbours to hear, demanding the second order back. I threatened to call the police in order to get him to leave. I've worked in customer service for a long time and there is one golden rule, the customer is ALWAYS right! That rule never wavers. Not only should they have apologized, but they should never have asked for the first order back. It was their screw up and theirs to fix! I've never come across such an unprofessional attitude from a business owner before. He definitely needs to keep that anger in check or he’s going to run his business into the ground. Great pizza but at what cost??? You’re better off ordering from a more civilized place of business.

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