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Caffe Arianna

272 Lansdowne Street
Kamloops, BC V2C1X7
Tel: (250) 374-2670
Neighbourhood: City Centre


Displaying 1 - 1 of 1 Reviews FoundSort: Useful | Helpful | Reviews | Date
Horrible service, food disappointing to say the least
By Kway mat of Vancouver (Dunbar) (1 Review)
Submitted Sunday, August 7, 2011 - 12:07am [Dine in]

Went for lunch with a local friend, who had been here for coffee/biscotti only. The ambience is a hodge-podge of tables - not terribly charming. And rather quirky - for example, not sure why an Italian restaurant serves water out of mason jars?

Our waitress took our order, but then never served us again. We saw the owner (I'd guess) call out to her that our (teeny) salads (that came with the pasta) were ready, and place them on the counter. She was chatting with a man at the next table and didn't respond. He (owner?) ended up taking the salads to our table. He then brought our meals, the whole time she continued to chat to this man. We ate our whole meal and she was STILL talking to him. Unbelievable.

We all ordered pasta. Mine was penne with meat sauce. When it arrived, there were (and I kid not) four pieces of ground hamburger, and the penne had what can only be described as a skimmed coating of tomato sauce. Other than a few small chunks of tomato, the sauce was pretty much non-existent. I ate a few pieces, then thought - no, I need to say something. So, I went up and asked for more sauce. After a few minutes (how long does it take to spoon some sauce on it?), he came back, and to be honest, I could hardly see a difference. It wasn't if he had ladled some sauce on. It looked basically the same. I gave up and ate the pasta.

My friend's pasta had a bitter walnut sauce on it and my husband's carbonara was dry. For $8.95 each, it was definitely NOT worth the cost. The only saving grace was the slice of home-made (I think) foccacia - though it was quite salty.

When my husband checked the bill later that day he realized that the owner had charged $1.50 for the "extra" sauce. Wow.

The food was poor. The service was even worse. Definitely not good value for you money. I'd never recommend this place.

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