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Panda Hut Express

10879 23 Avenue
Edmonton, AB T6J7B5
Tel: (780) 473-3663 Order Online
Fax: (780) 473-3603
Neighbourhood: Keheewin


Displaying 1 - 2 of 2 Reviews FoundSort: Useful | Helpful | Reviews | Date
Can't even deliver a wonton soup
By jvsulliv of Edmonton (1 Review)
Submitted Sunday, September 2, 2012 - 8:17pm [Dine in]

ordered online my food was delivered roughly 45 minutes later. they only delivered 2 wanton soups when I had ordered and paid for 3. called in to complain they offered to give me credit on my next order. they finally agree to send me the soup anything further would have to be discussed with the manager, who was out for delivery, and who would be delivering the soup. half hour later a delivery driver shows up and tries to give me a refund on the wonton, I complained that the manager was suppose to be by and give us our soup, he told up that the manager was at the restaurant. so we called bat and after another 30 minutes finally talked to the manager. they've still not sent us the soup which we paid for or offered us any further refund other then credit but they've given me no reason to order again in order to use said cred. they're staff have been rude and unproffesional, and the owner/manager no better.

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Employees Laughing at Customers
By hw of Edmonton Alberta (7 Reviews)
Submitted Friday, July 16, 2010 - 12:54pm [Dine in]

I used to go to Panda Hut Express since they offer specials. I would often go every week or every other week and usually in the evenings. During that time, there are usually three boys working there. As I walked into the restaurant, the three boys would giggle and say something to each other but I could not hear and maybe they were telling each other a joke or something. As I walked up to the counter, I usually order the same dish and as I did this time around, the one boy bursted out laughing and then turned to the other two boys and then they started to laugh as well.

Maybe they were laughing at my expense but What so funny about ordering a dish?. Are they laughing at me? I look like any other guy. Who cares if I always order the same dish everytime. It was just a noodle dish they offer on their menu.

As I walked away that evening, I decided to go somewhere else. There are alot of restaurants that offer that same noodle dish and with Panda Hut Express they charge for servers to serve you at your table prices and not mall prices. The food normally tastes like mall food anyways; food that taste like it is just sitting in the steamtable waiting for people to order.

Too many restaurants out there that would welcome my money without having staff laugh at me. Not making me feel welcome.

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