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Tea Plus

4500 Kingsway, #2122
Burnaby, BC V5H2A9
Tel: (604) 438-9012


Displaying 1 - 1 of 1 Reviews FoundSort: Useful | Helpful | Reviews | Date
Extremely Rude Barista
By iceeblaze of Burnaby B.C (1 Review)
Submitted Saturday, July 26, 2014 - 2:08am [Take-out]

Very bad service today. I had asked for a Yogurt-Flavored Black Tea, and picked up another drink for my friend. When I came to pick it up, I noticed my drink looked exactly like a black tea, without a hint of yogurt in it. I walked away, thinking perhaps it doesn't look like yogurt, but had yogurt flavoring added into it. After taking a sip, I confirmed it was just Black Tea. I debated whether to complain or not to my friend, and decided to. When I came back to the stand, the lady who worked there (a mid-aged asian lady), gave me a feeling that she wasn't going to be pleased. The conversation went like this:

me: Hi, is this yogurt black tea?
lady: NO, you asked for Black Tea ONLY.
me: Uh...no, i didn't. i asked for yogurt black tea.
me: *stares as her in disbelief* Uhh...NO, I didn't. I specifically squinted for the yogurt word. I said YOGURT (in Chinese) Black Tea.
lady: NO, you said BLACK TEA. I asked if you wanted Black or Green tea. Usually people get Green tea with yogurt.
me: *gives up*

Very bad service. She is basically insinuating that I was trying to get a free drink, or did not like the Black Tea so tried to change it for free. She glared at me as soon as I approached the stand. Also, I did not like how she told me what I ordered, when I know what I said.

Will NEVER, EVER go to this place again.

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