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  • Food3.5
  • Service2
  • Value3.5
  • Ambiance2
  • Reviews122

Sushi Garden

4635 Kingsway
Burnaby, BC V5H2B3
Tel: (604) 436-0104
Neighbourhood: Metrotown


Displaying 1 - 20 of 122 Reviews FoundSort: Useful | Helpful | Reviews | Date
Poor service with decent cheap eats
By aregma of Burnaby (116 Reviews)
Submitted Monday, August 20, 2007 - 11:43am [Dine in]

As other reviewers have mentioned, the service here is pretty poor. The problem isn't the servers, as they work pretty hard to get your order and bring the food to you, its the lack of servers.

Had to wait 20 minutes for me to wave them down to take my order, then another good wave and lookout for a server to get a refill once during my meal. Then when I wanted the bill, they asked me to come up to the front to pay when clearly other people were receiving their bill at their table.

Poor service, I only go during off peak hours to receive decent service, and even then its sketchy.

Food is good for your money I think, I find their alaska rolls pretty tastey.

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Bigger does not always mean better
By epicurious of Burnaby, BC (507 Reviews)
Submitted Thursday, January 25, 2007 - 4:44pm [Dine in]

This afternoon was my second visit to Sushi Garden. The first time was way before the renos and I remembered the service to be much better then. Luckily, today wasn't packed and there was no wait for a table. Today I ordered the spicy tuna don since I haven't had one in a long time. I couldn't believe how spicy it was and thought maybe it was just me since I've stopped eating spicy foods a year ago. All I could taste was hot sauce - not much flavor. Girlfriend A tried it too and said it was spicy.
I couldn't eat any more of it since the hot tea didn't do any help calming my on-fire taste buds. I basically had to pack more than 4/5 of it to go. I still gave it a 3-rating because it's not fair to base it on one menu item. I've had pretty good food here last time.
There was little service and we had to ask for more tea. She would come around and just refill cups on one side of the table making others having to ask for their refills another time. Even after we got the bill, my doggie-bag didn't make it back to me until I asked for it. (what if I didn't?)
Sure the space is bigger and more roomy, but it makes me believe that it's causing a bigger problem with service now, since there was only 2 servers (including the cashier) for the entire restaurant.

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Fresh Sashimi, Mediocre Sushi
By cherrybomb143 of Surrey, bc (218 Reviews)
Submitted Sunday, September 6, 2009 - 1:44am [Dine in]

Heard a lot of good things about this place, so we tried it on a busy Saturday night. At first impressions, the ambiance is so-so, much like a cafeteria-style Japanese place.

We ordered the three person sushi combo as well as assorted deluxe sashimi and miso soup. The miso soup was a bit too salty for my taste, but apparently that's the way they serve it in Japan (says my Japanese friend). Sashimi was good - definitely very fresh. The sushi rolls were tasty, particularly the scallop rolls, but the chef must not have been very experienced as many of the rolls fell apart very easily.

Service was ok... no frills here, but they did refill the tea and bring the food promptly.

Might come back if we're in the area.

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Average, affordable and mediocre sushi
By sweethot of lower mainland (162 Reviews)
Submitted Monday, June 16, 2008 - 4:30pm [Dine in]

This place is famous, but I usually go to the Sushi House further on Kingsway for cheap sushi.

I decided to try it based on previous reviews.
The Alaska roll was okay, it's basically an avocado roll with a thin slice of raw salmon on top of the roll, covered in a greasy creamy miso based sauce. The spicy tuna roll was okay, not spicy enough but the rolls have less rice and more filling which is always nice. The salmon nigiri pieces look large but they aren't, they are just sliced long and not very thick.

I found the food wasn't particularly tasty but it was edible, and I'm not sure exactly why but the wasabi didn't seem spicy at all.

Yes they have some different rolls at the $4 price range but they all seem to be made of deep fried ingredients which isn't my cup of tea.

Unlike others I found the service to be good, but then I tend to ask for what I want directly. The really good part about this place is that the items in the combo meals can be changed to something else if it's the same price.

Their sushi isn't oversized (the rolls are normal sized, the nigiri is a bit larger) and the prices aren't that low apart from the combo's, for these prices I'd rather go to a better quality place like Isami Sushi which is a few doors away and which serves much better sushi and food. Isami has lunch bento's that change daily.

Overall it's not horrible, but it's just not tasty either. Life is too short for mediocre sushi.

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Hawaiian Beef Roll
By chasiubow of North Van (675 Reviews)
Submitted Sunday, October 28, 2007 - 12:44am [Dine in]

Mrs. C and I were craving sushi after a movie, and we saw SG. It looked inviting from the outside. We wandered in and got a table. The menus were in tatters and the restaurant was not very clean, but hunger won out over discretion.

We ordered a few types of sushi and sashimi. One noteworthy item was the Hawaiian roll, which was a beef teriyaki roll with pineapple. It was very tasty, but disintegrated as soon as I picked up a piece. We also had the gigantic sashimi pieces, some decent nigiri sushi as well as some other rolls.

The ambience left a lot to be desired, and the service was terrible, but the sushi wasn't too bad. I am not sure if the food alone would bring me back, but I might return.

Try it if you like.

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Grossest sashimi ever
By Kujibo of West Vancouver (127 Reviews)
Submitted Tuesday, September 18, 2007 - 3:54pm [Dine in]

I've heard a lot about this place over the last few years, tried it for the first time at lunch today.

Indeed the menus were gross. Only got one between the four us, then 10 minutes later came the rest. First thing I didn't like is I didn't see any lunch box style combos. They have sushi combos that are just - sushi. Not much in the way of non-sushi food, so if you like to mix things up like I do this isn't the best place for you most likely. It's also a pain trying to figure out what to order.

So I got the roll combo, miso soup, and tuna sashimi. The roll combo and miso soup were fine, 3 star rating for them. The $8 order of sashimi was just ridiculously large. I really don't like large pieces of fish as sashimi. It's just wrong. Each piece needs to be cut in 3, so it's like a 27 piece order! Now I might not mind too much, but it was still a bit frozen, and quite frankly tasted gross. It came last and I'm just sitting there trying to choke down 27 pieces of half frozen disgusting sashimi. I mean I could have just went to the fish market and bought a half frozen tuna steak and it whole there, it was the same experience. The presentation is simply awful. So the order or sashimi brought my opinion of the food down greatly. I've eaten a lot of japanese and I don't think I've ever been that disgusted.

Service was sparse but not completely terrible.

Only good thing I can say is there is some value for the dollar as long as the food you get for it isn't gross.

Anyway there is no way I'd go back. I really think the metrotown area is hurting for good japanese places, they're all just cheap low class places, or just not well run. You need to look to another area to get decent japanese.

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Thank Goodness For The Food
By xlee8 of Delta (113 Reviews)
Submitted Monday, February 5, 2007 - 12:17am [Dine in]

Food: had the Californnia and BC Roll Combo, edamame, and gyoza. everything tasted great. the sushi pieces were larger than average places and very fresh and tasty. edamame was not over salted as some places are.

Service: horrible...but that was to be expected after reading many of the reviews. as soon as we got in we went straight to the cashier to put our names down...i got that tip fr one of the reviewers! Thanks! b/c if we didnt do that, for sure none of the servers wouldve paid any attention to us or cared! our server forgot our miso soup...that stuff is premade! u just have to pour it into a bowl and bring it out! the servers are just very "blah". the dont look or act like they want to be there at all.

Ambiance: busy busy busy. small and cramped.

Overall: if it werent for the food, we wouldnt go back...and even when we do, i think we'd avoid the peak hours...the lack of service during the entire experience may stress me out too much to enjoy the food.

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By foodfanatic of South Vancouver (286 Reviews)
Submitted Friday, June 16, 2006 - 1:21pm [Dine in]

After multiple failed attempts @ arriving here for b4 the line stretches out the door, I've finally succeeded ~6:30pm. The wait thereafter was only ~5-10 min. The first round of evening diners are just clearing out. By 7pm, the wait becomes longer.

W/such glowing reviews, I really was looking forward to tasting all they had to offer & was making plans on the next meal even b4 getting seated. W/such a crowd daily, it must be exceptional! Or so I thought.

Fish is fresh. Cuts are generous. However, the current special white tuna's the only highlight. More fatty & creamy than the regular stuff. It did look like it's from a part of the belly, but the toro's extremely lacking in flavour & texture. The saba's bland but ikura's good.

Rolls are huge. It tasted like I had nothing but rice though evidently, there were plenty of content. The papaya crab roll had bare visible traces of papaya, while the lightly battered stick of artificial crabmeat's very visible & plentiful. At least the tempura batter made this tolerable. The spicy tuna tempura roll is a definite avoid. The tuna tempura's too dry. The nice spicy sweet sauce topping the roll couldn't even help to make it less so.

The tempura batter is light & crispy. The dry & seemingly recooked/overcooked shrimp tempura tasted of Chinese deep fried shrimp. The other tempura items were great.

Udon is perfect in taste & texture. Gyoza, however, can afford to be pan fried a little longer. Skin's nice & thin, but one side was nearly undercooked, while the flat side was only lightly browned but still too soft.

You can be filled for relatively little $ spent. The highest marked nigiri is @$1.80 though uni is "current priced" if avail.

Service is fine & relatively speedy. Small, so recommended in parties of 1-4 at most. [email protected], while it's metres in front.

Overall, not worth a revisit on my part for the rush & then the possible wait time--though fish is fresh, it still left me dissatisfied.

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Sushi Garden
By Gorgelicious of Vancouver (52 Reviews)
Submitted Friday, January 18, 2013 - 9:14pm [Dine in]

One thing you should know about us is that we are sushi aficionado’s, and thus, have an unhealthy obsession with it. Sushi Garden (both Kingsway/Metrotown and Lougheed Highway locations) is THE mother of all sushi places. Admittedly, Sushi Garden used to be our favourite sushi joint until we discovered Sushi Nanaimo and their specialty rolls (can you say Awesome Roll and Nanaimo Roll?). That (specialty rolls), and the fact that it is SO much closer to home is a big plus. But that doesn’t mean we don’t visit the place that started our love for sushi anymore…

Prawn Tempura - $7.50 (7/7)
There’s really not much to say about this, except for the fact that it tastes like pure heaven everytime we order it. We’re not sure as to how often they change their oil, but it definitely seems like it’s a daily thing as the tempura is always fresh and crisp. There’s just the right amount of batter and deep fried to pure perfection.

California Cone - $2.95 (7/7)

If you’re a fan of the California Roll, this is a MUST GET. It’s a California Roll, but in cone form. They definitely do NOT skimp out on the crab meat and they use a slice of avocado, so you can definitely taste the creaminess. The California Cone is so good that we can say it is 10x better than the actual California Roll itself.

Spicy Chopped Scallop Cone - $3.50 (6/7)

Again, they do NOT skimp out on the scallop. They do, however, skimp out on the hot sauce. They just squeeze a dollop on top of the scallop. ..It’d be nice if they mixed it with the scallop throughout. They sometimes even forget the sauce. Preposterous, right?

Alaska Roll - $3.95 (7/7)
This isn’t your typical Alaska Roll that you get at sushi joints. This is basically an Avocado Roll drenched with some sort of mysterious awesome sauce (it might just be the typical salad dressing you get at sushi place’s, but it’s full of garlic-y goodness) topped with a thin slice of salmon sashimi. A lot of Sushi Garden/Town/California noobies don’t know about this because the restaurants don’t write a description as to what’s in the roll, nor do they provide pictures, but GET THIS. Yes, that was a command. You will NOT regret it. You may, however, regret having garlic breath after, so if you’re on a date, be sure to pack some gum/mints/breath spray.

Assorted Nigiri
Inari - $1.00 (7/7)

This sweet tofu pocket filled rice is absolutely delicious. The tofu lives up to how it’s supposed to taste - sweet and juicy. Have this without dipping it in soya sauce!

Tamago - $1.00 (5/7)

Because the tamago is quite thin, you can’t really taste the sweetness of it. Still a good piece of sushi, though. Soya sauce may be needed.

Ebi - $1.20 (7/7)

There’s not much to say about this, it’s just your typical piece of ebi nigiri. They do, however, put quite a bit of wasabi underneath, so if you can’t handle spice - you have been warned.

Toro - $1.30 (7/7)

As with all other sashimi, you definitely get your bang for your buck here. The pieces are huge!

AmaEbi - $1.80 (7/7)

Again, it tastes how it’s supposed to. You can safely say their sashimi are fresh, thus, food = awesome.

Hotate - $1.50 (7/7)

Fat, plump, juicy. Need we say more?

Masago - $1.30 (7/7)

They load this up! It can get quite messy. Be sure you either eat this all in one bite or have your plate right under your mouth to catch all the falling eggs!

Saba - $1.00 (7/7)

Can’t go wrong with this. Or any of their nigiri’s. Or roll’s. Or cooked item’s. Or sashimi.

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Nice quick place to have sushi
By Vancouver_foodlover of Vancouver (53 Reviews)
Submitted Wednesday, December 10, 2008 - 5:03pm [Dine in]

They have expanded to accomodate more people. There were lineups with people waiting outside before the renovation. After the renovation they have people sitting on the bench beside the window.

Dining in can be a problem, so we go there during non-peak hours. Service was good. Atmosphere was decent and place was clean.

Food was good. Prices were cheap. Would suggest going there.

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Good sushi on kingsway
By MBAK of Vancouver (80 Reviews)
Submitted Friday, August 24, 2007 - 4:03pm [Dine in]

I've been to Sushi Garden on multiple occasions and find the experience only mediocre. Whenever I bring new people to this restaurant they find the fruit sushi very amusing and appetizing. I usually go with my bf, and he loves this place b/c the sashimi is fairly fresh and reasonably priced. My only qualm with this place is that there never seems to be enough waitresses..leaving the ones that do work there flustered and frustrated I imagine. The decor of this restaurant is also lacking..but I suppose that's how they keep the prices down. Overall, I'll probably frequent this sushi place more in the future when I make the move to Burnaby.

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Good Sushi
By lesmark of burnaby (73 Reviews)
Submitted Saturday, January 6, 2007 - 2:56pm [Dine in]

Sushi at this restaurant has been good for me. However, the service has always been lacking and with the extension/renovation of this location last year it has become worse.

Have been to this location on numerous occasions and agree with previous posts regarding service. For example, I was there for lunch by myself and sat down waiting to be seated and was seen by the waitresses working. However, a couple of other ladies came in five-ten minutes later and were served before me because they spoke to the waitresses! These two ladies sat down and I got up and spoke to the waitress to inquire why I didn't get seated. The two ladies were aware I was waiting but proceeded to there table. The waitress said I should have spoken with her first!!!

I eventually got a seat and the other two ladies were moved to another table.

I've been back since and it appears service is lacking more now. However I find the sushi has always been pretty good and haven't had any real frozen encounters to date.

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Good sushi for a good price
By CaptainNemo of Vancouver (97 Reviews)
Submitted Monday, November 10, 2008 - 10:39am [Dine in]

This use to be one of my favorite sushi places. However, it seems like there is always a wait, so I usually order take out now.

Overall, I think the food is decent for the price. The portions are very generous. Lately, the portions are getting smaller though.

The tempura is fairly good. I usually get the party trays, and I find that the variety and the price is awesome.

For a quick and decent sushi, I would definately recommend this place.

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really good!
By doodlebug of vancouver (58 Reviews)
Submitted Monday, September 15, 2008 - 11:44pm [Dine in]

We ordered a dynamite roll, alaska roll, unagi sushi, gomae, chicken kaarage and the sushi/sashimi combo. Fish was fresh and the pieces were large! We were there early (about 5) and were seated immediately. Waited about 5 minutes for food to arrive. Will probably skip the appies next time (gomae was bland and the kaarage was greasy) but everything else was great! We'll be back.

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better than I remember
By Italian-guy of Downtown&Burnaby (60 Reviews)
Submitted Saturday, June 16, 2007 - 3:18pm [Dine in]

Dropped in last night with my wife for a quick bite. Man i forgot how busy this place is! they have a system down pat of taking your name first before you even sit down, make sure you do this or you will be ignored (not on purpose mind you). The turn over is quick so even packed as it was at 6:15 pm we only waited 10 minutes for a table. This place has IMHO the best spicy tuna sashimi (and the hottest!) The rolls and nigiri are good and this place is the most fish for your buck, we left feeling fuller than had we ordered the equivalent at another spot. I know everyone harps on the service but these gals sure were trying given the speed of the tempo of this place, we even got a smile or two! I would recommend this place.

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Excellent Sushi, Good Value
By jpcostales of Metrotown, Burnaby (70 Reviews)
Submitted Sunday, February 11, 2007 - 5:22pm [Dine in]

I've been to this place three times in the last six months and I've been happy with my experiences overall. They recently moved next door, so their restaurant is bigger and nicer now.

Food - Excellent food. The sushi is really fresh and is served pretty fast once you've placed your order. The tempura is great, the sashimi is awesome, and the Alaska roll is superb.

Service - Okay. Don't expect typical restaurant quality service. The waitresses look like they just graduated high school. As such, they seem very nice and they try hard, but ultimately the service levels are lacking.

Ambiance - Not bad. But essentially a nice cafeteria with some Japanese decor sprinkled throughout the place.

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Great Value, Great Sushi!
By gti303 of Vancouver, BC (45 Reviews)
Submitted Tuesday, November 25, 2008 - 7:35pm [Dine in]

If you want the run of the mill sushi, with quality, and with value, here is the place to go. Service is pretty consistent, and the place is reasonably clean. Obviously this isn't super good sushi, but its good enough that even I (I have ate at Nobu, Tojo's, and numberous other Famous Japanese establishments) don't mind going there.

Good Value, Decent Service, Food is very consistent...I would repeat if I still worked in the area...

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Sushi Garden is losing it
By milou of East Van (46 Reviews)
Submitted Monday, October 20, 2008 - 7:42pm [Dine in]

We've been visiting Sushi Garden for quite sometime. Our recent visit was very dissapointing. The rice came out bland and worse than Samurai's. With the longer wait time it's just not worth it. For sushi craving, I'll just stick to California Sushi/Sushi California in Coquitlam North Rd. Their sushi is more consistent and cheap too.

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yummy sushi!!
By tastytasty02 of Burnaby (44 Reviews)
Submitted Tuesday, August 28, 2007 - 10:29am [Dine in]

I have been to Sushi Garden since it opened years ago when it was half the size it is now. Since the renovations the space has opened up greatly and allowed for more seating. What keeps this place soo busy is the quality of the food and the prices. All the sushi is fresh, nicely presented, and tasty. The most popular item on the menu is the spicy tuna sashimi it is truly delicious with large chunks of fresh tuna slathered in a sweet spicy hot sauce and accompanied by smaller chunks of cooling cucumber. If you like spicy and you like tuna try this dish!
Like the other reviewers have mentioned, this restaurant does not have the greatest service. Although my bf and I had pretty good service from a male server yesterday. Female servers for some reason always seem to have a bad attitude here.
Ambiance is not particualarly stunning
Expect not so great service, but just enjoy the yummy sushi!

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Always yummy
By WeekendChef of Burnaby (45 Reviews)
Submitted Sunday, March 4, 2007 - 7:19pm [Dine in]

My hubby and I love getting take out sushi from these guys. The tropical dynamite roll is so good (love the pineapple in it). He loves the teriaki beef roll and the katsu roll is is favourite. The tempura is yummy. Service is good when they're not slammed. Some of their servers are more personable than others. Some smile like they mean it while others look like someone stole their favourite pet or something. The restaurant is a lot nicer than it use to be. The renovations have made the room warmer and definitly more comfortable. There's actually space to sit and wait now where before, it was wait outside or get squished by the door. We do take out so we don't have to wait for a table though there is something to be said for dining in. The luxury of ordering more food on a whim..... more tropical dynamite rolls!!!

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