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7155 Kingsway, Suite 125
Burnaby, BC V5E2V1
Tel: (604) 527-0464


Displaying 1 - 1 of 1 Reviews FoundSort: Useful | Helpful | Reviews | Date
Horrendous Service!
By yummm of Surrey (36 Reviews)
Submitted Thursday, July 9, 2009 - 12:43am [Dine in]

Same as many others, I visit Starbucks on a daily basis and the coffee and the service had never disappointed me...until over a month ago when I went to this location. The girl who took my coffee order showed absolutely no respect for the customers as well as her job. I went up to her saying good morning, all I got was a blunt and cold response "what would you like?" I placed my order, then sat down at a table with my boyfriend while waiting for our drinks. As my boyfriend was only visiting and was leaving that evening, I wanted to take a picture with him. The girl behind the counter saw me holding up my phone and SHOUTED at me "Excuse me, no pictures allowed in here!". Obviously I was embarrassed and the way she yelled made me feel like I was almost committing a crime. And she also forgot my order and the barista ended up making me the wrong drink.
She wasn't picking on me though as she was treating everyone else the same way. Some other customers were obviously shocked by her attitude as well. I have many friends who work at Starbucks and I know it's a good company to work for, so if this particular girl is so dissatisfied with her job, she might want to consider finding herself something else outside of the service industry.

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