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2
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Marble Slab Creamery

7527 Market Crossing
Burnaby, BC V5J0A3
Tel: (604) 439-7522

Reviews

Displaying 1 - 2 of 2 Reviews FoundSort: Useful | Helpful | Reviews | Date
Horrible Experience
By tazmaniandevil of Burnaby (8 Reviews)
Submitted Tuesday, July 30, 2019 - 3:41am [Take-out]

I ordered a coffee ice cream cake for a birthday party, about 4 days in advance.
When I went to pick it up, it looked nothing like the picture in their catalogue or on the website – it was just a slab of ice cream with a drizzle of caramel syrup criss-crossed on top. That looked pitiful, and I absolutely refused to pick it up like that.
The girl at the counter apologized, and after she talked on the phone with the owner/manager, she offered to have it re-decorated by next morning, if I was willing to pick it up the next day. I agreed.

The next morning I picked it up from the owner of the shop. He said "if you want it to look like in the catalogue, you have to call us in advance to let us know, because sometimes we're out of whipped cream or other ingredients". I was already in a hurry so I just picked up the cake and left, but in my mind I was like "WTF r u talking about??? R u insane?? Is this even a real business?"

On top of all this, the supposed coffee ice cream cake doesn’t even taste like coffee at all. Not sure what that is, but not much flavor in there whatsoever.

Anyway, if you want to save yourself the aggravation, I would strongly recommend that you avoid the Marble Slab location at Market Crossing - Burnaby.

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deluxe
By chasiubow of North Van (675 Reviews)
Submitted Monday, August 4, 2008 - 10:32pm [Dine in]

I saw this place and decided to try the famous ice cream. They have lots of choices and I sampled some of the tasty flavors. The place was nice and the staff was friendly. The ice cream sure was expensive though...

After eating some free spoonfuls, I settled on birthday cake flavor in a regular waffle cone. They can mix all kinds of stuff into the ice cream, but I was chillin' old school. I did watch the helpful staff demonstrate the world famous chilled marble slab mixing table. That was different.

The ice cream tasted great and I even liked the cone. So it was good. Just pricey.

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