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  • Food2
  • Service3
  • Value1.5
  • Ambiance3
  • Reviews17

Caffe Artigiano

4359 Hastings Street
Burnaby, BC V5C2J7
Tel: (604) 473-2180
Fax: (604) 473-2182
Neighbourhood: Burnaby Heights
  • Cuisine: Cafe, Coffee, Sandwiches
  • Price: $ ($15 or less)
  • Reservations: Not accepted
  • Service: Takeout
  • Meals: Breakfast, Lunch, Dinner
  • Hours: Mon - Sun: 6AM - 9PM
  • A fun and trendy cafe with several Vancouver locations now serving up some of the best espresso in North Burnaby!

    The cafe offers a variety of mouth-watering sandwiches, salads and soups for about the same price as Subway, yet these sandwiches are made from the finest ingredients, using Italian recipes.

    The staff are exceptionally friendly and trained rigorously to make a guest's experience truly unforgettable. The warm Italian atmosphere features stone crafted tables, red leather benches and interesting artwork.

    This is a locally owned business that has coffee lovers raving about it throughout the city.


Displaying 1 - 17 of 17 Reviews FoundSort: Useful | Helpful | Reviews | Date
Not like their other locations.
By bordercollie of north vancouver (268 Reviews)
Submitted Tuesday, August 5, 2008 - 5:19pm [Dine in]

I was in Burnaby wanting a coffee, and knew Caffe Artigiano had a new location in the area. I like how it looked, clean, and still had the new look feeling from being open a few months.

I tried to order their blueberry scones, they ran out by 11am, including muffins, must have been a popular day. I ordered their coffee, it was hard to drink, chalky, acidic in taste and found the coffee not that hot. When I asked to get a fresh cup, the server didn't want to exchange or heat my coffee, leaving me why did I pay for this bad tasting coffee.

Won't recommend this spot, I will stick to Hornby or West Van location, at least they have service.

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Quite Excited!
By epicurious of Burnaby, BC (507 Reviews)
Submitted Wednesday, May 7, 2008 - 11:52am [Dine in]

I was super excited when I first saw that Cafe Artigiano was "Coming Soon" to Burnaby! Finally!

I stopped by the other night and was pleasantly surprised at the massiveness of the cafe! It's so roomy - a true benefit of opening in Burnaby instead of downtown. I'm used to the cramped spaces at some of the other locations and being able to breathe w/o bumping into people while in line to both order and pick-up was a nice change.
However, being in such a large space, it does loose some of that cozy charm.

All the staff was friendly. One of the baristas said "Hi" and smiled while I was waiting for my drink. Two little children accidentally ran behind the counter and instead of freakin' out, she jokingly said, "Look, we've got some help! Be careful though, it's dangerous back here."

My only complaint is that the iced caramel macchiato I ordered wasn't what I was used to. Instead of caramel, they used chocolate syrup. I don't know if it was a mistake or not. Nonetheless, it was absolutely delicious, but I wouldn't call it a "caramel" macchiato.

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Just costs too much
By princess123 of New Westminster BC (150 Reviews)
Submitted Wednesday, March 31, 2010 - 10:21pm [Dine in]

I like this place. The regular coffee is not very good, but the lattes and espcially the spanish ones are very good. My problem is that if i take a coworker to coffee it should not cost over $14 for 2 coffees and 2 selections from the pastry case. That's just way too much.

For one small special coffee everyonce ina while its ok, but quite expensive.

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Mediocre all around!!
By CaptainNemo of Vancouver (97 Reviews)
Submitted Friday, November 12, 2010 - 3:57pm [Dine in]

I have heard many good thing about this chain from friend and the media had a report on this one time. I thought it was worth a try. I was disappointed.

I went with a couple of friends. We all had lukewarm/cold coffees. How could that possible be, when they actually put a thermometer in it to heat it up. They were trying to put this fancy design on it, which took another 5 minutes or so. When I got my coffee, it was disppointing. If I ordered a cold coffee, it would have been better. But when my coffee is half cold and half hot, I'm disappointed.

The service was a couple of little young girls/boys chatting up their personal life, while they are not even thinking of giving me a cold coffee.

Never going back!

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Not Up To Standard
By A Fatty of North Burnaby, BC (75 Reviews)
Submitted Monday, April 26, 2010 - 2:55am [Dine in]

The coffee here is overpriced. I'd much rather to Starbucks across the street at Safeway. However, I have never been to other branches, so I cannot comment on that. But from my experience here, I wouldn't want to give them a try. The chairs are nice to have. This place would make a good meeting place if you were to hold one.

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Great location. Lots of seats. Pretty standard coffee.
By Balmy of Burnaby (52 Reviews)
Submitted Friday, May 22, 2009 - 2:27pm [Dine in]

Been to here many times as it is a great location and there are always seats available. The ambiance is really nice. Lots of room and you are not too close to your neighbours. I prefer sitting inside as traffic is quite busy on Hastings.

I haven't tried their food items as I find it overpriced. The coffee is okay. Nothing impressive at this location. I have tried almost everything. Their chai latte is my favorite. However, I have had better elsewhere, but I still come to this location because of the location.

Service can be slow as the staff do like to talk to each other at times. However, I can't blame them because I see people chatting everywhere regardless and I'm never in a hurry when I am getting my caffine fix.

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Other locations are better
By Rayzach of West End, Vancouver (57 Reviews)
Submitted Tuesday, September 16, 2008 - 7:25pm [Dine in]

I usually go to the Caffe Artigiano in downtown and it is always great.

This location on the other hand is definitely hit and miss so I gave it a low rating. Staff is young and often distracted with each other.

It's just this location that has been up and down so check out the Artigiano's in DT Vancouver for great espresso based drinks...

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Lemon Ricotta Muffins
By Marzena of Burnaby (4 Reviews)
Submitted Thursday, July 7, 2011 - 10:10pm [Dine in]

Every time I had coffee at Artigiano – it was delicious. Their coffee mocha is to die for; however, when I have coffee I have to have something sweet with it. Often, lemon ricotta muffins are my first pick and if fresh – they are to die for too. Unfortunately, at this location, more often than not, their muffins are not fresh and ruin my experience making me reluctant to come back again.

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Not bad *shrug*
By Centauri of Vancouver (33 Reviews)
Submitted Wednesday, June 18, 2008 - 4:29pm [Dine in]

I'm going to more or less agree with all the previous reviewers in premise, if not with their actual words. Artigiano is supposed to be the premiere coffee chain in Vancouver, and up until I visited this location, I too believed that they could do no wrong.

Well... they can do wrong. And did. The downtown location is flawless - great coffee, great food. Peerless, even. The Park Royal location in West Vancouver is also on par. This one? It's almost as if this was the third-rate franchise cousin of Artigiano that just ripped off its name. The coffee does seem a bit off - not wholly awful, but certainly not up to the standards of the other locations. I don't know if this is due to anything other than what is likely to be poor-quality barristas, though, becuse I am certain the shop uses the same beans and machines as the other locations.

Food was the biggest disappointment, to me. I am not paying eight bloody dollars for a tiny sandwich, nor three dollars for a muffin. I am especially not paying this if they are bland, tasteless lumps of dough. I've always been very health conscious, so the last thing I tried at this location was a whole-wheat scone; it tasted like cooked whole-wheat flour, and that's it, I kid you not.

Something is just 'off' with this location. I'll attribute it to the 'newness' of it, which as of the writing of this post is a couple of months of operation at the most. That said, their grace period is wearing a bit thin, things have to improve.

Lastly, the previous two reviews made me laugh. Someone freaking out because a girl touched her skin a few times while making coffee? Give me a break, stop being a germaphobe. Also, the one who made the comment about 'bitter after taste lingering into the sunset' - you sir win 'most pretentious comment of the year' award.

If you're going to critique a place, try to provide some reasons that don't center around personal hang-ups or cliches.

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Just another cafe
By xantidote of Burnaby (23 Reviews)
Submitted Friday, January 30, 2009 - 11:38pm [Dine in]

I have visited this location a couple of times since it has opened and have had a consistent mediocre experience. Their drinks are overrated, I ordered a cappuccino which should be consisted of half foam but instead my cappuccino was nothing of the sort. The staff seem more focused on conversing with each other than paying attention to the customer. Artigiano speaks so highly of their service and beverages but in the end its just another cafe.

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Gone downhill
By DineOutJunkie2 of Vancouver (10 Reviews)
Submitted Thursday, July 29, 2010 - 9:30am [Dine in]

Lately I have noticed that the taste of the americanos is getting weaker, even inthe Broadway branch. I had to ask for an extra shot of espresso. So I asked how many shots are in it and they tell me there are 2 shots in all their coffees, no matter what size. So 2 on tall and 2 on grande. We are paying extra .30 for hot water for americanos. Seems like the quality of the beans have gone down.

This chain used to be my fav, but the Starbucks across the street has gotten better.

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By gourmetbride of Vancouver (18 Reviews)
Submitted Wednesday, June 18, 2008 - 11:27am [Dine in]

Well, I've been to this location twice now. The first time, the cold beverage was well executed. Second time, meh, could be better and as some posters mention, it was missing the crema. The barista wore a top that was off the shoulder, not a bit but a lot. She kept pulling her top back up and I watched her continuing to make coffee. Personally if she's touching her skin and the drinks, I don't think it's really that sanitary. Maybe it's just me, kinda felt icky and euw.

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Need to be open later!
By woaters of East Vancouver (12 Reviews)
Submitted Saturday, May 3, 2008 - 5:05pm [Dine in]

I have been to this location twice and both times had to wait a long time to place my order. There is only one register and they could benefit from a second one!
Service was friendly and the drinks are yummy....but on a Friday night, they close at 9pm and the place was packed! One more hour on the weekend would be nice :)

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Artigiano used to be good
By coffeeworkerpeasant of vancouver (2 Reviews)
Submitted Wednesday, June 18, 2008 - 10:58am [Dine in]

I'll try to make it short;
I have visited this location 4 times but will not be back again. Ever.
Location; Great!
Staff is wonderful, happy, accommodating
Service; Very good
Food; Wouldn't mind paying for quality, but the muffins were stale every single time and tasteless.
Sandwiches: tasteless and because of it; overpriced
Clover; Great
Americano; very very bad. I mean horrific.
Cappucino; pretty, but bitter tasting with a sharp unpleasant aftertaste that lingers into the late afternoon Sunset. I realize Artigiano has made it's name on Latte Art, but I'd love it if it tasted as good as it looks. (Elysian Room, JJBean, Prado, Wicked Cafe, to name a few for good examples)
With the new ownership of the Artigiano chain quality has gone way down.
All 4 times I was with either friends or business associates and their opinion was the same.
I switched entirely to JJBean and Prado they both serve amazing baked goods, JJ has the very best quality control and Prado serves Intelligentsia's Kid-O Espresso which is sweet and pleasant.
A note to management for all it's worth; Customers nowadays rarely complain anymore, they just don't come back.
I have been in the Hospitality/Food Industry for over 26 years. 7 of it in coffee.

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Does not measure up to the Dwtn, Kits and W.Van locations
By pickygirl of vancouver (9 Reviews)
Submitted Saturday, June 14, 2008 - 6:51pm [Dine in]

I was so excited that this location was built so that I did not have to head west to get good Americano. I was excited to see the location was quite spacious and resembled the ambiance of the chains. But unfortunately the similarities endedthere, the Americano here (which I had twice over a month to give it more than one chance) was very acidic and did not have the crema that I found at the other locations. On one of the occasions I also had one of their lemon blueberry muffins. It was over 2 bucks for a muffin--but it didn't even taste like much more than grainy dough. There were very little blueberries and there was absolutely no lemon essence and, on top of that, it was stale.
But the noteable was the service on one of my occasions. A friend who was with the group of us having Americanos for the first time at this location said, this tastes awful! A few of us were having Americanos so my friend told the barista as all 3 of us said it had said the Americano tasted off. The barista offered to make us each another one right away. Unfortunately...the second Americano that the barista made by hand press was not much better.

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Finally, a good neighbourhood cafe!
By san-ming-zhi of Commercial Drive, Vancouver (7 Reviews)
Submitted Monday, April 21, 2008 - 1:48pm [Dine in]

I moved to Burnaby from Vancouver not too long ago and was sad about the lack of good coffee shops in the hood. Caffe Artigiano has a good reputation so I was excited to check out their newest location.

The room is beautiful, high ceilings, red and gold colours everywhere, and comfy seating. I tried a roasted veggie panino and a grande vanilla latte. The sandwich was very good, nicely grilled, and came out to my table promptly. The barista who made my latte was super friendly and did a cute little heart on top of my drink. They are obviously very proud of their new store!

I'm looking forward to coming back when the weather is hotter and trying an iced latte on the patio.

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I was expecting more
By Food123 of EastVan (11 Reviews)
Submitted Sunday, June 15, 2008 - 7:34pm [Dine in]

I was excite upon hearing that there was going to be a cafe artigiano closer to home. I have always loved the ambiance of the W Hastings location. Unfortunately, this new location in Burnaby does not have it! It's more spacious, but colder. The piped in music is definitely a turn-off. It is almost impossible to find places where one can thing and talk to the person you are with! This cafe was not that bad, but the music still irritating. The latte was OK, but I remember the latte at their downtown location was just heavenly! My muffin was stale and tasteless. It put me off and I don't know whether I will ever be back. Could it be too much of a good thing for the owners?

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Other Locations

1.Kerrisdale (141 m)
2.Underhill (6.1 km)
3.Main (7.8 km)
4.Hastings & Howe (7.9 km)
5.Granville (8 km)
6.Pender (8.3 km)
7.Hornby (8.4 km)
8.Yaletown (8.5 km)
9.3154 Highlands Boulevard (9.4 km)
10.Park Royal (11.1 km)

Nearby Restaurants

1.Caffe Artigiano (79 m)
2.Kazu Sushi (81 m)
3.Lotus Cafe (96 m)
4.Starbucks (164 m)
5.Cafe Classico (187 m)
6.Sushi UO (192 m)
7.Tentatsu (233 m)
8.Afghan Turkish Cuisine (270 m)
9.Fortuna Bakery (271 m)
10.Shandiz Italy Italy Pizza & Pasta House (293 m)