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  • Food3
  • Service3.5
  • Value2.5
  • Ambiance3.5
  • Reviews30

Cactus Club Cafe

4653 Kingsway
Burnaby, BC V5H2B3
Tel: (604) 431-8448
Neighbourhood: Metrotown


Displaying 21 - 30 of 30 Reviews FoundSort: Useful | Helpful | Reviews | Date
We go here for the staff but the food is good
By vikingman70 of Port Coq (2 Reviews)
Submitted Saturday, September 18, 2010 - 8:10pm [Dine in]

Wow. After stopping in here for lunch today, once again I am convinced this is an Outstanding Restaurant. This elegant but down-to-earth fine dining chain, really is *that* good. I started with the Lettuce salad, which I asked and got tomato and cheese in it, I asked for a balsamic vinaigrette on top, and the blend of flavours was positively sublime. For an entree, at the waitresses recommendation, I went with the steak and a BC wine, which were clean, perfectly textured and served with a ridiculously creative potato design. As for service I had a smile on my face the whole time. they are just flat-out heavenly. This will probably go on my list of must-visit restaurants every time I'm going out.

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Too expensive but Good Food - Pretty Servers
By marshax of Surrey (5 Reviews)
Submitted Friday, July 9, 2010 - 1:51pm [Dine in]

Cactus club has become the top place to go for fun casual dining and, might I add, where your server will always be a pretty young girl. Unfortunately, that's about it. They raised their prices and it is now not just poor value - but BAD value.

The dishes haven't changed much, they are good, not great, but good. - but once again bad value.

The service and ambiance are great - but at what cost?

The pretty girls provide some nice eye candy but their pretty smiles just make you tip more, further upping the cost of a meal.

Best dish and probably worst value is their chicken rice bowl - tastes great but they skimp on the chicken and charge a premium. Rob Fennie should have left the Lumiere prices at Lumiere.

I wouldn't recommend it and I won't go back.

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Pleasantville-like, I Suppose
By mmmmmm of Vancouver (8 Reviews)
Submitted Sunday, May 4, 2008 - 5:29pm [Dine in]

FOOD: Attractive to the eyes and mouth. One of the chains that visibly tries to pursue flavour, I think. (On a side note, I heard Cactus partnered with famed Chef Feenie recently? Odd to hear! I wonder what is in store for us!)

SERVICE: Nothing near engaging as I know their training should have produced. I've had much better experience from other locations of these types of casual dining chains and I have to say have experienced more uplifting service from many coffee shops including Waves, Starbucks, or even Tim Horton's.

AMBIANCE: Pleasantville-like but quirky! Definitely thoughtfulness on the designers' parts.

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Great date place
By RealKstyle of Burnaby, Vancouver (1 Review)
Submitted Friday, March 16, 2007 - 8:55pm [Dine in]

Cactus has always been a favorite. Though the prices have increased over the years, you are mainly paying for the ambiance and decor which is rather unique. Food is good but can get pricy.
Like i said this is the kind of place you bring a date.
However even the quesadilla at under $10 tastes excellent.

Service is quite good. The staff and waitresses are upbeat and friendly.
Very trendy style place but highly reccomended especially when meeting someone for the first time. it is quite neutral. It's pricy but not too pricy, it's romantic but casual sports bar like at the same time.
It makes a good first impression.

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Great Cactus Location
By mmfood of Richmond (13 Reviews)
Submitted Wednesday, January 11, 2006 - 12:25am [Dine in]

Thumbs up to the food (yummy chicken quesadilla) and good service (friendly waitresses and hostess).

The music's not too loud so you're able to hear what the person across from you is saying without having to shout your head off and there's TVs so you can catch up on the games.

There's plenty or parking behind the restaurant and so far I haven't had to wait for a table.

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Good ole Cactus
By bittergourmet of vancouver (3 Reviews)
Submitted Sunday, March 1, 2009 - 5:31pm [Dine in]

Been a regular of this establishment for quite sometime and have always had great experiences there. They have consistently gone above and beyond the call of duty. The entrees and appies have always been served promptly. They have a great selection of cocktails from martinis to a simple shot to wet the appetite. Great job everyone!

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You Know
By DArealtruth of New Westminster (4 Reviews)
Submitted Friday, April 4, 2008 - 5:41am [Dine in]

Cactus has changed since the days of cactus near UBC, the only location for the two young restraunteurs, the food has changed and so has the menu big time. The service is decent , and its not because your waiter or waitress is hot.. they actually do their job, and food is actually quite good, my fav. is Cajun chicken breast dinner, its perfect for a quick decent dinner , appys are all good too especially their wings it s very very good. Remember Cafe Cucamonga well if u do u r a true Vancouverite... It was their first ever cafe on broadway, anyways adios

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made me a loyal customer!
By wcollar of Kitsilano (9 Reviews)
Submitted Sunday, December 23, 2007 - 4:38pm [Dine in]

i'll speak from a specific experience here. my waiter forgot our appetizer and brought the entrees first. at first we were really angry because we came just for that appetizer. to be honest, we didn't expect him to be able to salvage the situation at all. but to our surprise, he brought out the appetizer within 2 min after our complaint! he didn't charge us for the appetizer either, so we were pleased with that. before we left, he came back and personally apologized again, leaving us with a very positive feeling. we give him credit or being able to turn an angry customer into a happy one! definitely going back sometime.

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Cactus Club, Kingsway, Burnaby B.C.
By maj of Burnaby (1 Review)
Submitted Monday, December 5, 2005 - 3:24pm [Dine in]

At my granddaughter's suggestion, took her, her brother and their mother to this restaurant on Dec.1/05 to celebrate her birthday.

On entering, was greeted by a blast of horrible music which the server advised could not be turned down because other patrons liked it.

When advised the server it was my grandaughter's 14th birthday and asked if they had something special for the ocassion, was informed only what was on menu...and not even a solitary candle to put on top.

My daughter and grandaughter ordered items that came with mashed potatotes. I tasted and found they had consistency and taste of out of a box dehydrated mush. The side vegetable, string beans, were heavily doused with salt to the point of astringency.

When desert came, they tried to produce a substitute candle out of a plastic straw with a couple of matches atop of my grandaughter's selection. Nothing like burning plastic to enhance the flavour of cake or ice cream!

The 'piece de resistance' was the long hair my grandson found in the salad that came with his hamburger. No apology from any of the seemingly disinterested staff, except to replace the salad with another one without the hair embelishment.

Needless to say, never again to this place when there are so many better and quieter establishments in the area. And of course, I don't hesitate in warning all my friends to avoid this one!!

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Fire your cook ASAP
By NeverMemory of burnaby B.C. (1 Review)
Submitted Monday, April 23, 2012 - 8:46am [Dine in]

This place is well decorated, even though a few piece of art collection doesn't quite fit in (such as the comics on the wall and the statues, giant vase in the other wing); the entrance hall way is a bit narrow and right next to the bar - an obvious choke point during evacuation - making safety a lingering concern. P.S: there is however three big screen T.V., in case any sports fan is wondering.

A group of guest and I waited about 10 minutes even though there are plenty of empty seats (can't imagine this place getting that much reservation); after submitting the orders, another 20 minutes passed before we got our food.

I ordered a medium "peppercorn sirloin" and the meal comes with the meat plus a side of mash potato and asparagus. The meat is slightly charred and thus taste slightly bitter due to under seasoning. The asparagus and potato tasted okay, but it takes a greater man than I to mess up something as simple as those two. Overall, the meal does not taste like it's worth 27 dollar.

The waitress is however attentive and easy on the eyes - a brighter name-tag is advisable.

Overall, visiting eaters should stick to the sandwich/burger menu to avoid disappointment.

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