I have been ordering take out and dinning in at Grand Valley for years. This one experience has me tainted for ever. On Mothers Day, my family and I places am order. Upon pick up, we received 2 bags and didn't bother checking the bag as we have never had problems. We arrived home and realized have the order was missing! So we called again to only get attitude and was asked to return our food and bring it back to the store. We replied no, and for them to deliver. They delivered the rest after having called again, to remind them that they should put us as a priority as we are waiting for the rest of our food. Free having that delivered, when opening the bag we discovered that the sweet and sour pork & chicken had no sweet and sour sauce!! Well my husband was tired of calling and so I did. When called I spoke to 2 different people. The first was a woman who didn't speak English very well and the second is a man. He assumed it was us calling because he already knew the address. I suggested that they should do something to compensate the hassle that was brought to us through this order. He asked the "manager" and came back to ask me what I wanted. I stated that they should offer something as they messed up multiple times in one night. He asked with lots of attitude " what you want money back?". I said well it should be something, then he proceeded to say " well I'm delivering it". As if that were compensation and of course he had such an attitude from the beginning. Not once did they apologize for the inconvenience. Disappointed to say the least. The food is good, but the service is unbelievably horrible!! Perhaps you would might not experience the horrible service this time but it's bound to happen :(

I've gone to Heather Belles several times and had a decent dinner, but the last two times even before I left I could fell my stomach turning, hurried home fearing the worse, but ended up with with severe indigestion and acid reflux. This continued for several hours, I,ve been there several other times and had " no problems " now I'm sorry to say I for one will not be returning, a friend recently suggested going there for a halibut dinner and I told him of my experience and he said he was going to Sir Cedrics instead !!! Stay away from this place... I also agree this place is" downright dirty"....My 2 cents....

$9.95 halibut dinner , light crisp batter with fantastic hilarious server! My new Friday tradition.
Generous portion, and the fish was cooked just right, not greasy. Our server Ronda, made us feel like we were her regulars and she served the food hot and our orders were all spot on, no mistakes.
I'm bringing in my fussy mother tonight , looking forward to another great experience!

I just spent $37.00 and feel cheated! I took my daughters and grandsons out for lunch. The servers had no concept of service - they would put a hamburger on the tray on the counter next to the cold draft from the drive-through window. They would then serve the drive through. Out came a fry, put that on the cold tray. Serve the drive through, then put a burnt hot dog on the tray. I retrieved the food as it came out to try to have some hot food for the family. The servers were unclear on the concept of putting the items under the heat lamps until it was all ready. The cook - he had no idea of how to do one order in completion. They desperately need training!! I feel cheated - $37.00 for a lously meal.
I won't be back there. I work hard for my money and when I am ripped-off like that, I get very upset. I will be sure to let my friends know of this ruined day. Thanks for ensuring that my special day with my grandsons was a dud!

I ordered the Chicken Florentine - 8oz Chicken Breast stuffed with Spinach, Goat Cheese and Bacon, finished with a warm Sun Dried Tomato Cream, with Market Fresh Vegetables and Pave au Gratin (potatoes)....SO DELICIOUS and so beautifully presented!! It was a little extravagant for lunch, I know, but we had the Groupon so it wasn't much out of pocket! The Boss had the Cheese Burger with Fresh Cut Fries and Chipotle Mayo for dipping!! He said the burger was good, the bun was perfect and the Fries and Dip were fabulous!! (I got to try them and I agree!) Its pricey in there but the food is so good!! Great service too! I'll definitely be going back!!

I was looking for a restaurant open for lunch on New Years Day so I posted a question on Facebook and it turns out Spitfire & Firkin was open, yay!! I ordered the Grilled Vegetable and Goat Cheese Salad ("Good Choice" said the waitress, she orders it all the time). It was delicious, served with a nice Balsamic Vinaigrette. Hubby ordered the Peameal Bacon Sandwich and the bun was excellent, the bacon crispy all around, great flavour. The Daughter ordered the Maple Pulled Pork Sandwich and WOW!! It was the best pulled pork sandwich I'd ever tried. Tender meat, maple, cheese and breaded apples!! You heard me, BREADED APPLES!! Absolutely delicious!! I cannot wait to go back and order one for myself.! Kinda pricey in there, but I'll pay the price for ♥love♥

Cheese Wheelz @ Lauzon (519-980-8278)

Pros:
- Pizza was cooked thoroughly and not burned
- Toppings are fresh, and they are very generous when it comes to the amount of toppings
- The amount of sauce used was pretty descent, more on the runny side
- Waiting time was very short, approx.15 minutes from call to pickup
- Inside the store was clean and swept.

Cons:
- The sauce could use a little more kick, in the areas of spices
- The their x-large pizzas are the same size as a large just cut into smaller slices
- The customer service lacked a friendly feel, the cook/cashier seemed agitated and upset, but they still served me professionally.
- They hack specials with their food, i.e. get a FREE pop with the purchase of a large pizza.

** All in all this pizza joint is a great place to get great pizza at a reasonable price. You're family will get full of this pizza, and man o' man is it ever good. The service is ALWAYS professional. PLEASE TREAT THEM WITH RESPECT, AS WITH ALL RESTAURANTS PEOPLE MAKE MISTAKES, THEY WILL CORRECT IT. ARROGANCE GETS YOU NOWHERE! CUSTOMER IS ALWAYS FIRST BUT THAT DON'T GIVE YOU A REASON TO PUT ANYONE DOWN, THEY ARE HUMAN JUST LIKE YOU!!!!

I ordered the Pulled Pork Po Boy Sandwich w/ Fresh Cut Fries. It was really, really good....sweet sauce on a perfectly toasted bun. Not a lot of meat in the sandwich, but just enough for me! The fries were perfect. Hubby had the Rock & Rolla Burger, a fresh, hand packed 8oz burger topped with bbq pulled pork, homemade black bean chili, roasted red peppers, sautéed onions, melted jalapeno Havarti, drizzled with whiskey bbq sauce. Fabulous!! And the place was really busy, so people know how good it is! ;) Can't wait to go back!

I ordered the Buffalo Chicken Sandwich w/ Fresh Cut Fries......it was delicious!! Really nice quality chicken breast, lightly dusted with a southwest sauce. Just enough fresh cut fries (not a ton like other places). I thoroughly enjoyed my lunch!! Hubby had the Chili Dogs with Fresh Cut Fries and thought they could have used a few more onions, but good. Couple of Coors light. I like it there, and did you know they opened in 1878!?

We had an absolutely amazing dinner- My boyfriend refuses to eat anything but pizza and burgers and after I forced him to come to Monaco, he begs me to go back all the time. Best restaurant we have experienced in a very long time, also the bellydancers was a nice touch really enjoyed the show. Thanks!!!!