This was my second time visiting the boathouse, as I usually only make the drive for special occasions. Being a long weekend I had full expectations that most restaurants would be full and most were, including the Boathouse. My friend and I arrived and to our surprise there was no wait to be seated, however, the first girl who was asked to seat us by the hostess gave a rather rude and impatient "yeah, okay!" before buggering off without us, but no harm was done as the hostess apologized and found someone else to seat us promptly.
Here begins the questionable service... Initially, my friend and I were greeted by a waitress right away for our drink order. Unfortunately no drink specials were suggested and we hadn't even had a moment to glance at the drink menu, I was simply told they have great cocktails. Anyways, we both requested a couple minutes to look over the selections. After about 3-4 minutes we had closed our menu's having reached a decision, however, our waitress was no where to be seen in the restaurant...
There were several other tables around us being waited on, however, making eye contact with any one of them was actually IMPOSSIBLE. I counted 7 different servers on the floor, and the floor manager, whom we also tried to flag, but not a single one of them acknowledged us. It's rather ironic, being a server and bartender myself, to see how a mature aged staff and floor manager all ignore a table of two, spending an average of 65-70$ to dine there...so 15 minutes pass and I spot our waitress emerge from the back, wonderful right? we can order now? Not even close, our own waitress actually passed us over 3 times, serving other sections before making her way back to us, despite our unimpressed expressions and body language, no apology for the wait was given.
Assuming she was taking a break, another server should have her tables covered while she is M.I.A...especially the manager, if all other servers are occupied, although, they were not. Many had time to stand around casually...talking to each other...among dining guests...for over 5 minutes...while we waited to order -___- I don't no what that is about, but it's totally unacceptable.
Back to our actual serving experience. Our waitress, took our drink and food orders as though nothing had happened, no friendly expressions were given, not even a "good choice" or "I will place your orders right away and grab your drinks!" actually...nothing. It was *nod* *another nod* "and for you?" *nod* and disappears.
While my friend and I waited on our drinks which took about 5-8 minutes for just a beer and mojitto, I happened to notice several tables that were not bused, I counted 8 at the time. Meanwhile, the servers stood and conversed, or walked around, staring blankly ahead. The manager began to clear some tables himself before getting on his servers asses about it, however, it managed to take them all over 20 minutes to get the tables cleared and reset.
Our server managed to keep up her disappearing act, as the manager who actually was polite and friendly with guests, brought us our food, but not once were we approached with a refill on our water, nor were we asked if we would like any more to drink. This may have been because, after taking our order our waitress never returned to us.
The food, in my opinion was delicious, I had the Northwest Seafood Pasta; the scallop was cooked perfectly, unfortunately there was only one. The Salmon was also tender and delicious, the clams were perfect, and the sauce was one of the best I've had. My only criticism would be that there should be a bit more seafood with the pasta for 23$ a plate, but over-all I licked my plate clean. My friend chose a rather pricey item, the Aahi Tuna which was 30 some odd dollars a plate. He was disappointed in the portion size, a tuna steak atop a small portion of white rice and two poached leaves of bok choy to garnish. He gave the dish about a 3 out of 5.
Once were were finished, the manager once again came to clear our dishes, but again no drinks or desert were suggested. No one came to deliver our bill despite our card being displayed on the table. Eventually we decided it was better to just go pay at the front rather than to wait for service that would never come.
Even though we had a considerably terrible dining experience with the waits, and no real service, the food made up for a lot of it, but not all. Our bill was about 80$ and the tip we gave really wasn't earned or deserved and it's unfortunately to see servers descriminate between large and small tables as well as guests who appear to have more money to spend therefore they receive more attention. Such a shame.
This place kind of sprung up overnight. I was walking by to go to the excellent Malaysian restaurant next door when I noticed the little bistro that had been there had closed down and a notice in the window announced that a new Pho restaurant was going to be opening the following week. I liked the bistro had been there but was super excited to see a Vietnamese restaurant was opening up. White Rock is sorely missing many good, authentic types of ethnic cuisines. I actually was their first customer when they opened their doors the following week. Service was a little confused (of course) on my first encounter, but the employees were all very nice and the atmosphere was very friendly. I got my order to go and took it home to share with my husband. We were both delighted that the Pho was delicious. Usually Pho can be either too salty, sweet, bland or oily.... but this soup had a lovely balance of flavours and depth without any of these unappealing tastes. The salad rolls are well assembled and have a nice mix of vegetables and herbs without dulling it down by using a tonne of rice noodles as a filler. Their Vietnamese subs are nicely done with very flavourful ingredients (lemon chicken and omelet are my favourites) although I wish the bun was not so dense.
Over all, Pho 777 is a great addition to White Rock and the food, atmosphere and service are all better than I expected for the area. Also the prices are very fair for the quality and location of the restaraunt. Seek them out and I hope you enjoy your meal(s) as much as we do.
After moving to White Rock we have been trying many of the restaurants along Marine Drive. It has been an experience, as my wife is gluten free. The owners of Le Vol Au Vent have catered very well for her gulten allergy, adjusting sauces to suit, plus advising on each and every item on the menu.
We enjoy bringing friends to this restaurant. While it doesn't have the polish of many of the name chain restaurants (Boathouse, Keg, Earls, etc.), it does provide an excellent level of food. It feels like we are sitting in the kitchen watching the chef prepare our meal and the wife serve us and make coffee and chat. A very relaxed atmosphere. Nice limited variety of wines, daily menu and lovely desserts, fresh baked - made sitting out so we can drool over each one.
Food is not inexpensive, limited but tasty wine menu, ambience is low key, but every meal has been wonderful. Chatted with some friends we haven't seen for a long time and they said they wanted to take us to their favorite restaurant in White Rock... Guess which one? Vol Au Vent!
I had a completely different experience than the last reviewer which is why I'm submitting this review. We went for the all-you-can eat for lunch and thought the food was very good. You can't beat the price and in addition, the service we received was incredible. Our server was very attentive and always checked in on us (we were in a private booth) to see how we were doing, if we wanted anything else and to clear the empty plates from our table. Our food came out quickly and we will definitely come again. There are some items that are more delicious than others (i.e. the chicken teriyaki was not my favorite), but there are so many tasty items that it doesn't factor into my overall impression.
Went with four other people for the first time. We ordered the crab cakes, fish and chips, and burgers and it all was mediocre at best. To put it into perspective, White Spot is 100% better (and cheaper). We won't be dining her again. The service was great and the restaurant is more than charming. But it all comes down to the food and how it tastes in the final analysis.
I came for some standard pasta fare, and saw they had a new chef special. I asked, and they said it was lobster fennel ravioli that day. For 12.95. So I ordered it, and I was not disappointed. It was good. Place looks nice, a little rustic for my taste though. The service was okay, I got my food and drink quick enough.
As a food critic, I tend to stay away from chain restaurants and focus on the smaller "Mom & Pop places. I can"t give enough praise to The Yucca Tree. I've been several times now and the food is consistently amazing with very healthy portions and perfect presentation. As it is a small restaurant,(12 tables), all but two are 2 tops, there is only one server. So, service can speed up or slow down depending on how busy it is. My experience thus far has been excellent. I highly Recommend The Yucca Tree if you are looking for home made comfort food and the best breakfast in town.
Excellent food and service.Very Nice view and I just can't wait to go there again. I was there with my friends on Easter Monday. We did alots of fun and then we felt hungery. One of my friend suggest us to try out DOCK'S. We went there and order the Halibut Family Pack. It took about 5-7 minutes and fish was in front of us. I saw the mountain of fries with 9 pieces of fish and creamy Tarter sauce. The fish didnot look like that it was deep fried in oil I mean it was not oily. The pieces were pretty big. It was excellent suggestion to try it out. It was so good.
This place is beautiful good food with one poor service ,wife and I went there to wine and dine relax enoy few drinks and then a nice meal,so we ordered some appy drinks ,as soon as the drinks were served she asked if we wanted to Oder our main course,my wife told here well we like to have couple drinks and will let you know when we are ready to order,another drink waitress asked if we were ready for our main course,again wife said we will let you know when we are ready to order,enjoying our drinks and appy time for another drink she is again waived by other waiter that we want service,which we had to ask some other waiter where our waitress is she is back so we order another drink again she said would you like to order you meal,now my wife said look lady this is the third time you have asked us to order is there a rush to get us out of here since the place is empty,now by this time we lost our appetite and just got our bill and left for keg....first time we have experienced this here..shame..
I come here quite often with my friends and family.
The food is always excellent- I would highly recommend having the Butter Chicken and the Curried Prawns with some Garlic Naan; the Lamb Curry is also very very good.
The service here is exceptional, and the ocean-view is a great feature ! This is definitely one of my favorite restaurants in White Rock.
We've been to Presto in the past and enjoyed it. Counter service doesn't bother me as I hate people coming up while I'm chewing my food and asking how things are. The lunch specials were fantastic cause I live Mario's gelato which they carried. We recently went back hoping to have a quiet dinner and enjoy some wine only to find it is under new management. First off the wine list has been all but thrown out the window unless you want their house wine which I've seen at the BCL for $9 a bottle. (They charge $4 a glass)
Next the place looks like a tornado hit it. There's clutter piled all over every counter surface. Don't get me wrong clutter has its place and time but when I go to a restaurant I don't want to see papers, dishes, reciepts etc strewn all over. Also makes you think about how much does that area ever get cleaned.
Now they've gone full service, great for them. Service isn't bad. Older woman talks way to much and seems slightly forgetful. Younger girls seem fine though. Young man slightly rude. Guess they're still working out their kinks.
Food was mediocre and very greasy. Tasted like no care went into it. I think the lunch/dinner specials are gone as I didn't see the sign.
Anyways onto the show... at one point during our dining experience the older woman, young man and another older gentleman starting yelling and swearing at each other in the middle of the restaurant. Talk about unprofessional.
All in all I'd say it was a pretty poor experience. The "allure" of new ownership will not be bring us back, but driving us away. Better off to pay the extra and have a wonderful night at Sabatino's around the corner.
I have never written a review but after our experience last weekend I felt I had to say something. My husband and I frequently head to White Rock beach to spend an hour or so on a nice sunny patio but this weekend that was completely ruined but the rude staff at this restaurant!! It was very busy at all the restaurants when we finally spotted an empty table at Charlie Don't Surf. We we sat down there were 2 waiters serving our area and they just kept walking by without even looking at us. After about 10 minutes of this we were considering leaving when all of a sudden menus were thrown (seriously) onto our table. Another couple of minutes the waiter comes over with glasses of water and takes our drink order. Another 10 minutes and he rudely brings our drinks. In this time, another table became open. Another couple entered the patio and starts to head to that table. The waitress stops them and tells them that they have to head to the other door at the far end of the resturant because there is a 1/2 hour wait for a seat. What the ????? Why didn't they just tell us that instead of treating us so rudely. We would have had no problem other than the fact that it would have been nice to put up a sign at that "entrance" saying to go to the other one. We would have left right then if we hadn't already ordered. We ordered an appetizer which took about 45 minutes to arrive and was cold. By then we figured out we were being "punished". In the time we were there about 5 other groups entered to sit at an empty table but the staff was "kind" enought to let them know that they have to head to the lineup. Never again!!! What a way to ruin a beautiful day!! Hope our waiter enjoyed his 25 cent tip.
Dining for four, Decor very dated and tired.Restrooms, not heated and very cold.
MY Ribs/Lasagna meal .Ribs tasted stale and slight freezer burn , lasagna was just good,not much taste 3/10
Salmon neptune meal freezer burn and odd tasting. not rated
Fillet of Sole meal. 4.5/10
Chicken Slouvaki , Rice cold , sm. portions, not rated
Waitress was very disruptive and mixed up the orders ,had to ask for coffee refills and the place was empty hmmm now I know why .
I used to visit this place every once and a while, and was disappointed when I saw the quality of the service really start to slip. Recently, however, I've noticed big signs up front stating the restaurant is under new management. The service is exponentially better, and new specials are good value for what you get. If you're tired of the old Presto, I would recommend you try out the new one. Try to avoid Fridays though, the place gets packed.
Went here for lunch and had the all-u-can-eat for $11.75/person. The selection was modest. We ordered from gomae, terayaki chicken, beef terayaki, miso soup, california rolls, dynamite rolls, crunch rolls, salmon sushi, chop scallops rolls, prawn tempura and yam tempura, etc. The food itself was prompt, fresh and tasty. I was overall impressed with the quality of the meals. The service on the other hand was not so good. They must have a language barrier as they forget some orders, do not understand and just nods and walk away. At times I had to wait for them to pick up the order sheet. The dishes was piling up at times as we had a small table and it was crowded already. The location was right by the peer, so this place would be nice on a clear warm day. Another downfall would be the parking. You have to pay for parking and that is all year round. Overall I enjoyed the food aspect but the service could improve by having some staff speak English fluently. I would venture to this restaurant again if I was in the neighborhood and craved for some sushi fix.
Mr and the wife decided to get some seafood and headed to White Rock Boathouse on Fri night. Got there and was 1/3 full. The hostess was friendly and so was the staff but the waitresses need to get those fake big smiles off their faces.
Ordered food and the appetizer (Deep Fired Oysters) came fast and were pretty good. The main meals were quite slow and the wife's stake/scallops portion was quite small. The stake tasted ok but the scallops were not seared enough. I got the Northwest Pasta which was also good but lacking in seafood but portion was a
The place looked clean compared to the other reviewers experiences but for me the lighting was too dark.
Now even though the food was not bad it wasn't worth the price and I've had better from East Side Mario's (Langley before it closed) for much cheaper.
Before the tip it came out to $100 for three dishes and three drinks and I'd say I got a better deal at the River Rock all you can eat for $70 for two people with drinks.
Leela Thai is my favorite place to have lunch in White Rock. They have a great lunch menu that's reasonably priced and the service is always pleasant. I've tried the recent Thai food competition in the area but I always come back to Leela Thai. I would recommend them anytime.
This little mall takeout/resturant is under new ownership [as of Aug 2012]and Mike is trying to get a noon time trade going. Noon hours opening is 11:30 AM ,but had to knock on the windows at 11:35 and Mike opened up. The restaurant was V cold and we hoped to see some heat on.We had some second thoughts of staying and we were pleased to give him a chance.We ordered to regular sized ,2 diff pasta dishes and they were ready in about 25 mins.We were the only people in until a single came looked at the wall menu and finding no one to assist,walked out . Another came in for fish and chips and the owner had trouble getting the fryer going .
Overall the portion was very generous , flavours of the 2 different pastas was nice BUT were identical.
We will give it another chance ,But customer service is important to us and found it some what lacking. Mike is a very nice guy.
Washrooms clean but not floors had some paper debris from previous opening ?
After going there for 30yrs. Waited half an hour, before menus came, we ordered, no service, no reason why our food is not here after 2 hrs of waiting!! We asked what is the problem?,no answer was given, no coffee, no service.We will never go back to this careless and uncaring restaurant.DO NOT GO THERE!!! NEWER AGAIN 1111
Went there today with my friends. I had fish that was raw!!! Also had mussels that were strong tasting suggesting they were "off". Pointed this out to waitress who said they would check with the the supplier but did nothing about my food! My friend who asked what was in the salad dressing because she has alergies was brushed of with the comment "the chef will not even tell me"! Incredible in this day and age.
Overall not good or safe food hence a poor value with a large douse of bad service and attitude.
Pretty much a place to avoid as there are much better coices along the beach.
|1.||Charlie Don't Surf|
|2.||Boathouse Restaurant, The|
|3.||Italian Touch Restaurant|
|4.||Cosmos Greek Restaurant|
|5.||Moby Dick Restaurant|
|6.||Washington Avenue Grill|
|7.||Onyx Steakhouse & Lounge|
|9.||La Baia Italian Restaurant|
|11.||Le Vol Au Vent|
|13.||Cielo's Tapas and Oyster Bar|
|14.||Taka's Take-Out Sushi|
|15.||Coney Island Seafood|
|16.||Leela Thai Restaurant|
|17.||Wings Restaurants & Pubs|
|18.||Kappa Japanese Restaurant|
|19.||Dock's Fish & Chips|