The Boathouse serves west coast fare in a relaxed atmosphere.
Me and my partner were looking forward to a decent dinner to celebrate a special event.
We should have left as soon as we noticed breadcrumbs and food on many of the chairs and tables in the restaurant.
One of the bread plates had a film of some sort and baked on crusties on it. The salmon and halibut on the Seafood Cedar Platter arrived at the table presenting well; however, upon inspection, they were both verging on raw. Both were sent back to the kitchen. When the plate returned, it was cooked slightly more, but still barely medium rare. The glaze on the fish was poorly seasoned and the "fingerling" potatoes were actually quartered fist sized Russet potato chunks.
Our server was great in trying to remedy the situation, unfortunately, poor cleanliness and shocking food resulted in one of our worst dining experiences in several years. We will not go back to this restaurant!
We went to the Boathouse for brunch this morning, being one of the first sunny and warm weekends of the summer we were looking forward to brunch before we headed out to the beach. We were one of only a handful of customers in a large restaurant and waited over one hour for our food to arrive. When our order did finally arrive, it was messed up. The table next to ours had the same problem. They waited even longer then we did and their orders were also all messed up. I ordered the Seafood Hash, which was more like soup and I did not get a spoon either. We also ordered two sides of bacon (only one order of bacon arrived, even though we ended up getting charged for two) and a clubhouse sandwich. Then they brought out an order of toast, which we did not order at all and I had to wait another 10 minutes after receiving my dish before they brought out the hollandaise sauce it was supposed to come with. How in the world could this possibly take over one hour to make with hardly anyone in the restaurant?? I would have saved time (and possibly money too, the prices are a bit steep) driving all the way home (45 minutes away), making the same food myself, then driving back to White Rock. Ridiculous, absolutely no excuses for this. We were terribly disappointed. It looked like such a nice place from the outside, but we will NEVER be back again! Waiting over an hour to get anything at all to eat, with two little hungry children and no apologies from staff either. To add insult to injury, the patio was also freezing cold and the heater "wasn't working". Absolutely terrible. The clubhouse sandwich my husband got was nothing special and came with hardly any fries, the seafood hash I got was basically a bowl of broth with some sauteed peppers, soggy spinach, and two poached eggs on top. Real nice for like $18?! Seriously? Never again.
I went here with my husband and another couple for a Valentine's dinner. This is one of the busiest nights for most restaurants and The Boathouse was no exception. Because I am Celiac I had called in advance to get a reservation (got the last table) and to ensure there would be something wheat and gluten-free on their menu I could have. When I arrived the evening of, I realized that someone had actually made a note for the hostess on our reservation. When the server came to our table she automatically put my mind at ease regarding which dishes were gluten free and letting me know that the kitchen was aware and would ensure there was no cross contamination in the preparation of my meal. It was obvious they were familiar with Celiac Disease and I was in good hands. They made three special concessions to accommodate me regarding menu choices including a gluten free sorbet dessert which was not even on their special Valentines menu that evening. I was over the moon. I had the steak and lobster with rice and salad. The lobster melted in my mouth and the steak was done perfectly - medium rare, just the way I like it. Everything was fresh. Everyone else also enjoyed their meals and we'll definitely be going back again. Way to go Whiterock Boathouse! You guys ROCK.
The Restaurant looked good, ambiance somewhat ok. I made a reservation for the evening two weeks in advance and was given a window table in the corner next to the entrance, The table was very small with inadequate room for appetizers, wine and a glass of water.
The service was quick & friendly, Main dish arrived prior to appetizer being finished. Felt rushed.
The food was average, overcooked, nothing to rave about.
The food is over-valued and did not meet expectations. The overall experience was a disappointment.
In all likelihood, we will not dine at this restaurant again.
We had lunch here on the rooftop. Great view overlooking the beach and ocean. Service was very good. Menu was limited.
I had to request a special order of shrimp salad since it wasn't on the menu. The salad was excellent, but the prices were a little high.
But those cheap plastic chairs were very uncomfortable, which gave me a sore back after sitting there too long with little support.
You would think a classy restaurant like the boathouse could at least afford more comfortable chairs for their dinning customers.
I had made reservations over 2 weeks in advance for my boyfriend's birthday. I had requested a table by the window or a booth, something romantic and somewhat secluded...
When we arrived we were given the smallest possible table, directly outside the kitchen (a table normally given to someone that had walked in off the streets last minute for dinner). It was so small that we could not hold hands, and barely see each other over the appetizers on the table (which there was not enough room for), and the kitchen was so loud that conversation was strained.
The portions were small considering the price (to be expected), but there was no real taste to it (no marinade or peppering, etc), and my steak was overcooked. We did get a small piece of cake for free, but even that wasn't terribly delicious.
We were dressed up (better than half of the people there) because of the occasion, so I cannot understand why we had been treated as if we had no money. It was embarrasing, and I will never ever go back.
P.s. My bill ran over $150 for two people.
Of all the 6 times we have made the trip out to White Rock, specifically to eat at the Boathouse, we have never been disappointed. We were fortunate to have a table with great views each time and this made the experience more memorable. The service was good and the food was consistently great. I have no complaints with this restaurant. Each time we visited we planned for a leisurely lengthy evening of food and drink and this location serves our needs.
The Boathouse is the best seafood place you can go in Vancouver. The only aspect that dictates seafood is its freshness and that's what Boathouse can give. I personally like seafood with as little marinating and cooking as possible.
The service was wonderful, but the food is kind of pricy. Something that you'll enjoy once in a while.
Love their raw oysters.
We went for an anniversary dinner on Saturday night and it was crab fest time (yummy) We were a table of 6 adults and we were seated at the resevation time when we arrived. The service was extremely attentive with the drink order done expediciously. We were a bit slow pondering the marvelous menu but never rushed by the staff even though it was a packed house. The steaks were tender and done just right in every case, a sirlion non the less that rivelled a filet. The crab and lobster were fantastic, fresh, flavourful and generous. The lobster was removed from the shell cooked and replaced in the shell saving the usual tug-of-war. The crab soup was awesome as usual. The complimentary desert for the anniversary couple was a nice touch and a pleasanrt surprise. Managements inquiry as to our satisfaction was also appreciated. The desert was wonderful! This place works hard to make happy customers that are sure to return. Yes, there is good food in White Rock!
My company held our annual Christmas work party at the Boathouse, and although there were a few mishaps the night went really well. At first, when our group of approximately 15 arrived, we were told that an error had occurred with our booking time, and that another party was still at our table. So they were running a little behind - but big deal! We were compensated for the slightly unreasonable wait with appetizers, and the younger people in our group (myself included) opted for a walk along Marine Drive while we waited. Fantastic location, by the way, and easy to find too. So we finally got to our table, and after that the service was really good - drinks came right away, our server was great about checking if we needed refills, and the wait times were pretty short for appetizers, entrees and dessert. And ... Oh my gosh, my friends and I still have dreams about their fantastic Kung Pao chicken! No one really had room for dessert (which was incredible - I'd recommend the mocha icecream pie) but we tried it out anyways and no one was disappointed. Overall we has a fantastic work party dinner at the Boathouse and plan to return for our summer party. Thanks for the awesome experience (and, honestly - if you like spicy stuff, try the Kung Pao chicken - it's like a party in your mouth!)
When you think of seafood, "boathouse" always pop up in most people 's mind. Went in Boathouse white rock for a quick lunch bite, looked at the menu and I thought the price reflects the quality of food, NOT THE CASE! Waited at the door for awhile to get noticed when there was only one table present. Ordered the calamari and it came 20 minutes later, gosh was it crappy. A seafood restaurant couldn't cook a simple calamari really caught me by surprise. Didn't bother to return the dish caz I didn't want to wait for another 20 minutes. Probably not going back to try again
We came here for Dine Out on a Sunday night. The restaurant was packed. Despite having a reservation, we were seated after an hour of waiting.
While waiting, we're brought bellinis. The host was very pleasant, and very apologetic. The manager offered us free appetizers, sweet chili chicken and calamari. The manager came back apologizing for the wait.
I ordered lobster bisque, steak & crab stuffed jumbo prawns and cheesecake. They're all very good. The stuffed jumbo prawns were the best I've had in a long time. My boyfriend the halibut dinner. It was made to perfection.
The server was very attentive. It was just hard to call her attention since it was a very busy Sunday night.
Food was great, but be prepared to wait an hour or so if it's really busy.
Dropped into White Rock on the way back from Victoria with the boyfriend and his parents. We walked along the boardwalk and pier for a bit and then decided to stop for dinner at the Boathouse as we saw the roof top patio from the road.
We were seated prompted on the patio and our server came to take our drink orders right away. Our server was polite, friendly and professional. Drinks came quickly and we placed our orders. Our appies arrived soon after but two spinach dips were brought by. We sent one away and our server came right over and apologized explaining that he accidentally punched in 2 spinach dips instead of a dip and calamari. No problem for us as the calamari came soon after but it was nice of him to own up to his mistake.
Entrees arrived and all the seafood was cooked perfectly! Fish was flakey and moist, scallops and prawns still tender. Portions were large and we didn't have any room for dessert. We will definitely be back on another sunny day!
Is it a rule that all the restaurants along this strip are terrible?
This is a big corporate restaurant and it was terrible. It isnt even mediocre, like most corporate restaurants. My steak was stupidly tough and gristly. Tasted cheap and old. The caesar salad was more dressing than lettuce. And calamari was just blander than bland, it tasted like flour and oil.
My friend had a prawn entree that was serverd luke warm, and rubbery.
Any attempt to get our waiters attempt to complain were to no avail. He showed up about the same moment we decided to give up.
Yeah its a waterfront spot, but so what? Its just not worth crappy food and service.
I've been to this establishment a few years back and wasn't overly impressed, felt that for the price there were far better restaurants on the strip. We bit the bullet and went for dine out with another couple and we were very pleasantly surprised at how wonderful the whole meal was, which included quality and quantity. It was a great evening, good service and the only complaint was the soup wasn't as hot as my friend would have liked it, which was quickly rectified. I would definitely return for next years dine out.
Mr and the wife decided to get some seafood and headed to White Rock Boathouse on Fri night. Got there and was 1/3 full. The hostess was friendly and so was the staff but the waitresses need to get those fake big smiles off their faces.
Ordered food and the appetizer (Deep Fired Oysters) came fast and were pretty good. The main meals were quite slow and the wife's stake/scallops portion was quite small. The stake tasted ok but the scallops were not seared enough. I got the Northwest Pasta which was also good but lacking in seafood but portion was a
The place looked clean compared to the other reviewers experiences but for me the lighting was too dark.
Now even though the food was not bad it wasn't worth the price and I've had better from East Side Mario's (Langley before it closed) for much cheaper.
Before the tip it came out to $100 for three dishes and three drinks and I'd say I got a better deal at the River Rock all you can eat for $70 for two people with drinks.
Three of us went out on Friday the 13th for dinner to celebrate a birthday and take in the scenery. Made a reservation for 6:00 (inside) but managed to get a spot on the roof deck around about the same time. The waitress (S-Celine) was very friendly and was there whenever we needed her. She made us feel comfortable and did not try to rush us at all. Nice smile and good sense of humour.
The food - halibut fish & chips, sweet Thai chili chicken and Yam fries were excellent. the beers and drinks were cold and yummy and the Monte Cristo coffee finished it off nicely. Good experience. Would not think twice about going again!! Keep up the good work!
I am writing because, I have read a number of reviews now, and I have come to the conclusion that people come "here" to this site to complain! I am new to White Rock BC and in the past couple of weeks, I have very much enjoyed the steak and lobster dish at the Boathouse. Dined alone both times, service was pleasant and respectful! I am not sure where people derive their expectations from? ~ in fact, mine were exceeded both times, as the lobster absolutely melts in your mouth. Maybe, some of the critics should loosen up ~ to do so, I'd suggest a nice wine pairing for your steak, the Sumac Black Sage Merlot is a stunning wine at $9.99/glass! ~ try it ~ chill out ~ enjoy your meal ~ and live life!
My husband and I dined at the Boathouse for the first time a few weeks ago, and were favorably impressed with the fine food, service, and ambience offered by this restaurant. I highly recommend the Pepper Seared Rare Ahi Tuna, but all the food on the menu looks and smells wonderful
My husband & I came for the first time here for dinner. We sat up on the deck, the view was great. Our food was very good & hot. The waiter did well to substitute food item when asked. I was relaxed & felt very comfortable there. Great food, great service & great music.
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