Ric's Grill is a 100% Canadian owned and operated steakhouse with a focus on service, a upscale yet relaxed atmosphere and high quality steaks and seafood.
My family arrived into Whislter on Thursday. We unpacked at the hotel and were looking forward to a nice meal. I was attracted to Rics because I remembered they had an extensive kids menu, as well as excellent choices for the grown ups all in a nice environment.
We got to the restaurant at approximately 5:10 PM (dinner starts at 5:00). The waiter was okay - he took our order and then waited. And waited. And waited. He re-approached us to inform me that they did not have the steak that I ordered (it took 20 minutes in an empty restaurant to find this out??). I ordered a different steak. We waited. And waited. The kids were getting restless. The restaurant was still empty.
I noted that we all had bread plates, but had not received any bread. I had remembered receiving bread at other Rics locations. I asked the waiter if we could get some bread as we were quite hungry and the kids were restless. He apologized stating, "it's kinda embarrassing. We don't have any bread today." Um - yeah - right. There are bakeries in Whisler and this was a full service, three star restaurant. How does one run out of BREAD??!!!
About 5 to 10 minutes later - the waiter appeared with a small basket of white french style bread and butter. He stated, "We found some upstairs." Huh - "Upstairs?" Like in the attic or something??
The bread was completely devoid of taste. It was not fresh. Even the accompanying whipped butter was tasteless.
Finally, my steak arrived. It was serviceable. The twice baked potato was dense. The side of vegetables were undercooked. After a few minutes - the kids meals arrived - they were serviceable. The kids ordered the strawberry shake with ice cream - it was the most anemic thing I ever tried. I don't think even one whole strawberry went into that thing.
My husband ordered the linguini with seafood. The seafood part was fine. They served spaghetti instead of linguini. I found the sauce to heavy and didn't like it.
The kids had chocolate cake as part of their "kids meal" - it didn't pack much taste. I ordered a creme brulee. The waiter told me to wait a moment and he ran back to the kitchen. He came back to advise that the creme brulee was not ready yet (by this time - it was between 5:45 and 6:00 PM - we were well into the dinner hour and the restaurant had been open for at least 45 minutes). I just ordered a specialty coffee - it wasn't the best tasting. I had a sip of my husbands black coffee and it was the worst coffee I have had in a long time.
My husband ordered a New York Cheesecake. He offered to share it with me. I found it gawd awful tasting. It was not dense - like a good New York Cheesecake should be. It was not sweet (although New York Cheesecake should not be too sweet - it should have some sweetness). It was devoid of taste and seemed to be missing an ingredient or too. The crust was also poor.
All ine all - it was the worst meal in Whistler. The venue was dark, and the windows overlooked some parking.
I had one (1) good experience at a Rics at the Inner Harbour in Victoria. I tried going back once - where I had a so-so experience (see my review). I tried going back again - but the Victoria Inner Harbour Restaurant was closed because their oven was broken. The next time I tried to go - the whole restaurant was closed down (although their ads were still published in the touriest rags). I went to the Whislter Rics hoping for a repeat of that one good experience. Sadly - incompetence seems to be their normal.
I will never return no recommend.
My family and I were staying at The Crystal Lodge in the Village. There was a Ric's Grill in the Hotel, so we decided to check it out. My sister ordered the Chicken Strips--they were tough, but hey, chicken strips are like that, I guess. I ordered a well done steak. Throughout this, we were not once asked to have our drinks refilled. Much later, our food was brought by the unsmiling waitress. I could barely cut my steak, much less chew it it was so overdone. When brought to the attention of the waitress, she stared and said patronizingly, "Umm, that's actually how you ordered it. Well done. " I told her that it was so tough I could barely chew it. She took it away in a huff and brought me a medium well, which was better I guess. The garlic bread it came with was tasty. Okay food, but the service needs to improve big time.
In the shoulder season doldrums Ric's seems to be doing better than many competitors. The room is attractive with chocolate tones and a mix of booths and free-standing tables. Cyndi Lauper type music not unbearably loud. No TVs. Cheerful, but not perfect service. Attractive salads promptly but everything else slow mo. Food competently cooked and presented but nothing to run back for. Lamb chops and lemon-garlic prawns were sampled. Some managerial angst on display. Bathroom a bit untidy. Overall a reasonable choice for a wet night.
Went here for breakfast last weekend. Have not heard good things and now i see why. Tthe server brought coffee that was light in colour and had bubbles on it (soap?); also LUKEWARM!! And $3.25! Then my daughter asked for a smoothie (which is why we decided to come in the first place); well the blender was broken even though there is a full on bar. (There are stores in Whistler in which to purchase these things.)
Eventually waiter took our order, forgot to ask about the kind of toast. We told him but it came as we were almost done our meal. Also the frittata was supposed to have corn in it; not a kernel to be seen.
So many other better places to eat!
This is the second time having dinner at this restaurant. At the first time, we waited for the food for almost an hour. At the end, the Manager offered complimentary dessert to us. On Friday night (June 11), we took the advantage of their $35 3-course menu special promotion. However, the food quality was way below the standard of a steak house. First the appetizer Escargots were very salty and the Prawns were overcooked. We ordered 'Steak and Lobster' and 'Filet Mignon' as the main course. Both the sirloin and the filet were not fresh, tasteless and 'lifeless', didn't taste like beef at all. Even the dessert was terrible. I ordered the Cappuccino Ice cream Pie (ice cream on top of the hot fudge). The ice cream is okay (I don't think it will go wrong!) But the hot fudge was so hard like a stone. We tried to break it with our spoon but not successful. Then we asked the server why it was so hard. He asked if I wanted a knife to cut it up..........???!!! We talked to the Manager about the food quality and disappointment. He said their beef is AAA top quality beef from Alberta and absolutely fresh and never been frozen. Anyway, he apologized and offered us a 25% discount on the bill. However, the story was not yet ended at all. In the middle of the night, I got a tummy ache and went to bathroom twice..........food poisoning! It almost ruined our weekend getaway! I would absolutely not recommend this restaurant to anyone.
My bf and I were in whistler for the long week-end and were looking forward to a great meal during our stay. Walked around the village for awhile and almost all of the restaurants were pretty packed, so we decided to keep going, and decided on Ric`s. Looked at the menu, seemed decent, and the line up was not long , and it was pretty busy inside. we sat at the lounge while we waited for our table, and ordered a couple of drinks. he ordered a beer and i decided on a cocktail, which was $10, and tasted like cranberry and club soda. 20 mins later, finally called in for our table, and to my dismay, they sat us right were the food was coming out, and i could see the dirty kitchen floor from where i was seating. i asked the hostess if she could move us, but she said it was too busy of a night, and there were several reservations waiting to be seated. we decided to just stay and not look at the dirty kitchen floor, and waited ordered our meal. we both ordered steak (sirloin) and lobster with twice baked potato, and shared a crab cake appetizer. The steak was ok, not great, and the lobster was salty., crab cake was dry, and they served cold hard butter with our bread ( atleast the bread was freshly baked). i have spent more money on other restaurants and didnt mind it as long as the food and service were great. However, Ric`s is a total disappointment, it was a big waste of $100.
Went out with the wife and a friend for a Friday night dinner. Inside the decor was clean, new and "upscale" steakhouse. We were seated very promptly and the waitress was good except we were constantly asked if we wanted more drinks (at least 4 times) with no offer of water.
The food was good but not worth the price we paid. Overall it was a good experience but there are other local restaurants with better food and better prices.
What else needs to be said? There was nothing that really impressed us. The food was alright, the service a little frazzeled and altogether a little overpriced for the experience. I don't think I'd be going out of my way to go back. There are way too many good restaurants to choose from here that do some amazing stuff.
As my headline says. This place serves food similar to the Keg. They just do it much much better, for the same price, or cheaper. I have been to the ones in Kelowna, Prince George, Kamloops, and Victoria and they have all been excellent. Finally a place that knows how to cook a steak without Gotham-like prices.
Some girlfriends and I went to this restaurant on a whim, and we were blown away! The service was very good, our server was knowledgeable about the food and was very friendly. The food was GREAT! I had the seared Ahi tuna (get this, it's well worth it), and everyone else I was with was really happy with their meals as well. Vegetarian selections are few, but my friend was able to find a good pasta dish. This place is pricey, but we got lots of food and walked out very pleased with our experience.
We decided to see if the Whistler location is any better than the Victoria one, and we were not disappointed. It was a busy Saturday night and we had to wait about 10 minutes for our table, even though we had reservations, but 10 mins isn't long. Our server was helpful and knowledgeable about the food and wine, and made some good recommendations. The Mr. and I started with soup and salad, and then ordered steak (Sirloin and French cut) and both were very good and cooked just as we asked. I wish they would make more of an effort with the veggies though. A couple of sticks of steamed zucchini and a chunk of raw red pepper isn't very inspired. The potatoes are good. We didn't have room for dessert! Nice evening.
My husband and I went there for a very satisfying dinner after a day of hiking. Our server was friendly, funny, and very helpful. We had clam chowder to start, which was okay. Our steak and lobster were delicious. I don't normally order steak when I go out, but I thought it was a little bit expensive, but still good. I would definitely go back!
This was our favorite restaurant for the time we were here. The waitstaff and management went beyond our expectations for feeding a large group of 38. We not only enjoyed the meal, but were treated very kindly. It was Christmas night and even thought the restaurant was packed, we weren't rushed or felt as though we had to make room for the next diners. Thank you Clay and all your staff for a wonderful, memorable night. The food was suberb, and the lobster was cooked correctly. We couldn't get enough of the desert. Make Ric's a must go to restaurant in Whistler.