Since when is a couple arriving at a restaurant such a agonizing proposition for a hostess?
Honestly, I knew our fate was sealed when I saw the tortured, vacant stare of our server at the threshold of "The Boathouse". No matter...perhaps the food might redeem our ungracious welcome?!
Sadly, no. The food was cold, tasteless and uninspired. Adequate for a mobile coffee truck perhaps, but not a place that charges as it does. Unless you want to pay through the nose for servers who wished they were elsewhere and food that underwhelms, chart a course far, far away from this place.
Aye, aye and goodbye.
I go here regularly and I am greeted coming in and leaving each time with a smile and thank you by all the staff. A relaxed, modern setting with jazz and classical music and modern furnishings, this sushi joint has a new type of feeling like no other. The chefs are in sharp looking, traditional uniforms and the waitresses know me by name. The food is reasonably priced and is to die for. They have many entrees and different special rolls. Everyone who is eating in is always happy, friendly, and enjoying their time together in the busy atmosphere. Ki isu staff are fast and efficient and treat you as a customer should be treated. I highly recommend them for large or small families, couples, business partners and singles wanting delicious, high quality Japanese food with a great presentation of both the food and the business.
Yes, the dinner was NOT good. I went with my family. All four of us were disappointed.
The service was incredibly slow, in fact, they didn't even care to tend to us at all. Good full service restaurants have servers who are aware of their customers at all times. Watering their glasses, replacing/clearing plates...
The sashimi slices were paper thin and the quality was the same as what I could by at a small, local place downtown. But the prices are hiked up.
The chef's choices of assorted sashimi and sushi are sh*t choices. The cheap stuff.... salmon, tuna, ebi.... nothing special.
Their nabe-udon has BEEF and is made with BEEF broth. Do not be fooled because MOST Japanese nabe-udon is pure seafood.
Anyways, I will definitely not pay to go here again. We paid 14% tip, but wanted to leave without tipping since they barely left anything to remember.
Son and I took Mom out to the West Van Cactus Club for her birthday dinner. Arrived at 5:30 and had no problem getting parking or a booth. Drinks were a Bellini for Mom, microbrew for son and water for me. Had to ask twice for the water but that was the only serving glitch. Ordered calamari as an appie to split which came quickly. Tzatziki and chipotle mayo for dips were good and the squid was nicely battered and crisp. Mom had the braised rib sandwich which she described as pot roast in a bun....she liked it but it was very filling. Son had the bbq duck sandwich which he described as rich and messy. He didn't seem very impressed. I had the creole chicken which was blackened, rich and spicy...best of the three entrees I think. Total bill with tip was $95 for three....could have been a lot more if we had gone with the more expensive entrees and dessert. Overall the food is good but it can be a bit pricey if you don't have a coupon, drink a few or ignore the menu prices. But the bathroom is worth the visit.....
I thought I would stop in for a bite to eat, ordered their americano and egg & bacon sandwich for a late breakfast. My server was friendly and noticed their menu board and they seem to offer a variety of choices to eat, including burgers. Nice change from the old place.
My breakfast was good, and it hit the spot. I quite like their americano, nice taste, aroma and freshness was very enjoyable. It wasn't too busy for the middle of the week, and I will be back to explore their menu.
Go as often as I can. I'm an avid fan of Japanese cuisine, although, this place is run by Chinese folks.
It's quick, cheap, easy. Location is pretty bad, but has good free parking. Has a very pleasant head sushi chef, can barely speak English but is kind. Kind wait staff too.
The place is under new ownership and it's definitely worse off than the previous owners.
The new owner/manager needs to learn to better delegate tasks and jobs because he is a basket-case. He is frazzled and stressed and his tension runs off on his customers. My father and I visit this location but will move elsewhere in search of a regular spot. Nice place, but it feels like it's a struggle under current regulations and care. Probably could use extra help...
Kitchen comes out with good food though, but they need to bake more daily muffins.
I am not returning to this MILESTONE'S because I had a bad experience.
Our family goes loves the burgers and salads and we went in to have a light lunch with our 2 year old.
We ordered our favourite salad and a burger combo and fries to share with our little one.
When our order arrived, there were no strawberries in the salad. NO BIG deal if they told us that they ran out and substituted something for it.
But the server walked away without a single word. We were focussed on feeding the 2 year old that when we looked at the salad, we noticed it right away.
We waited for the waiter/server to return and asked her about it. She said, they just ran out of strawberries when our order when in and could not stop the order.
Well, then, she should have immediately told us and told us when the food came so we could change our order to something else.
NO APOLOGIES. Just ... here is the info. Normally if there was a situation, they would offer a substitute fruit on it.
Well, the bill came and we got charged exactly for the salad as it. I asked the server about the salad price as the key item was left out.
She said she would have to talk to her manager. The manager returned and said he could only take $1 off.
I didn't care about the $1. As someone who loves and worked in the food industry, service and empowerment is primary to helping your employees take responsibility.
We paid our bill and did our usual 15% tip but left there with just a bad feeling.
I then realized that if the SERVER/WAITOR took ownership, we would be fine paying whatever. ALL she had to do was to BE UPFRONT. Why did I have to flag her down 2x to get an answer?
Well, I spoke to the manager and told him exactly that. We would have ordered something totally different if we knew there was no strawberries. That is our favourite salad and without it... well it not the same. We were tired and hungry and had a 2 year old to tend to. So we finished our salad.
The PRINCIPLE is that we had to talk to the server 2x and 2X to the manager.
After my honest feedback that all she had to do was tell us and not let us flag her down for an explanation, everything would be different.
Well on our way out the door, the manager then offers a free appetizer or salad for our next meal.
There WON'T be a next time for me a in long time.
We have been there a few times over the last seven months.
Our first experience with Presto Cucina was to put it bluntly bad. The thirty something African American woman running the place clearly no experience running a restaurant. We immediately found a table only to be told by said manager, quite rudely I may add, that we were order at the front counter. Our food then took ages to arrive only to be basically thrown on the table and us left to our own devices. My lunch date wanted another coffee but needless to say we were to put off to ask for another.
Our next experience was early this fall. There was a new manager. (no wonder) and low and behold she's another dud. She clearly had no respect from her staff which caused our order to be incorrectly made and the blame to be passed back and forth. After finally getting the correct salad (a Caesar which had no croutons! Shame!) We ate our pasta and dessert (chocolate cake) and ran off into the night wishing we had gone elsewhere)
We decided to give Presto another chance the other week. (third times a charm right?) I have to say we were pleasantly surprised! Again there was a new manager, a young man in his late twenties I'd say. He was pleasant to deal with. He made our food personally after we had a small conversation about our prior dining nightmares. This tine we ordered more drinks and even dessert with confidence. My only complaint is they have changed the chocolate cake and it's terrible! More of a cheesecake now. But compared to our last experiences this is nothing.
I was ready to give up on this place but now after seeing the restaurant in more capable hands I won't be
afraid to go back.
Boxing Day week took a friend and me over the bridge to the North Shore to shop and enjoy the beautiful sea, sun and snow peaked mountains. After spending time in North and West Vancouver, we decided to stop for lunch. Instead of the same old lunch-haunts though, I used my Blackberry and found described: The Red Lion Bar and Grill, “Bringing authentic pub food and experience from across the pond to West Vancouver.” We headed towards Dundarave.
The disappointment started when we entered the bar. Feeling that all too familiar sense of a place trying too hard to be an authentic type British Pub. (I should have known something was wrong as soon as I spotted "Cobb Salad with Teriyaki Chicken" on the menu..huh?)
The waitress came in a timely manner and told us one of the specials was Toad in the Hole. For those who don't know, it's Yorkshire pudding with bangers, and this particular entrée, she informed us, came with vegetables, mashed potatoes and gravy.
We ordered. I had a hamburger with mushrooms and sautéed onions, my British friend decided on the Toad in the Hole.
The food arrived. My hamburger was mediocre at best but in fairness to the Brits, not one of their traditional staples. The Toad in the Hole was far less convincing. Two sprigs of asparagus, three slices of beetroot, accompanied by a pudding the size of a small muffin, two bangers, a scoop of mash, and watery gravy.
Have you ever seen “National Lampoon's Christmas Vacation” when Chevy Chase carves into the turkey and dust billows out of it? This was the same with the Yorkshire pudding. Not only was it completely dried out, it was burnt black. The lump of coal we’d managed to dodge all Christmas had finally arrived. The bangers, I was told, were good. The rest of the meal was meager portions, perhaps to remind us of another British classic, Oliver Twist.
When I pointed out to the waitress the Yorkshire was inedible, she made no apologies, no suggestion of returning it to the kitchen for a suitable replacement, and no offer to reduce the price on our bill. She simply took the plate away and that was the end of the matter.
I debated bringing it up with the manager but in the end decided I didn’t want to bother as the whole experience was not worth repeating.
It was not only disappointing to be met with such unabashed indifference to food quality, but I can’t imagine a chef having much pride in their product to ever let something so black and vile leave the kitchen.
We won’t be returning.
Wow what an experience going to the Verdicchio Deli. From walking in the front door, to taking that first bite of succulent chicken parm I was speechless. The staff is fantastic and they really make you feel welcome. I would go there every day if I could. All the classic Italian food is there, chicken parm, pizza, ravioli or just go in a get a deli sandwich. Make sure you check it out if your in the neighborhood it is really worth it.
Whoever felt you didn't get value for money has not been at the Salmon House for Sunday Brunch. Several of us went last weekend and all thought it was the best buy in town. The view is awesome ... but everything else was wonderful. And I'd just come off a 2-week Caribbean Princess cruise with exquisite dining - and not a bill to pay until the last day. The Salmon House Sunday Brunch was absolutely the perfect place to start off the Christmas season.
We use to go here a lot. We loved the burger and the California salad which was my favorite.
What ever is changing lately I do not know, but the salad got much smaller and more expensive. The taste of the salad is different. On the other food the size got smaller too, and sometimes I find them too spicy.
Service of course changes all the time. there are new people always and some of them are really robotic. Or too anxious almost annoyingly hyper.
the restaurant is not bad, but I find it too dark. When it is too dark, it gives you the feeling of an old basement.
It might work for young people, but with kids and also for older people it is not really accommodating.
I see all kind of people there and trust me we like to see our food.
Sometimes I come out with an uneasy feeling. As the place is big and very open and dark it can almost echoey.
I wish the prices would be better, lower or the food could go back to the size it was 2-3 years ago.
After hearing about how this burger chain was taking the U.S. by storm, I decided to go check it out. The layout was nostalgic, like a 60's burger joint. They had complimentary peanuts while you waited. Upon ordering, I noticed that a simple burger is $8 bucks (came out to be around $9.25), and that was without fries and a drink. Let me tell you, after so much hype about how good these burgers where, I was terribly disappointed. I received a soggy bun about the same size as a cheeseburger bun from McDonald's. The meat was modest to say the least, nothing one couldn't cook up in their barbecue with store-bought ground beef. The only positive thing I can say about 5 Guy's was the service and complementary peanuts!
Bottom line: 5 Guy's is overrated; don't believe the questionable reviews plastered all over the walls.
This continues to be a let-down. The place is living off its location overlooking the Burrard Inlet. We'd been 2-3 years ago, but things haven't improved. It's simply pretentious. There are better value-for-money restaurants around.
The food is extremely expensive for what you get. Portions are small, but well presented.
We went for a birthday celebration & to take an out-of-towner for the prestigous setting. We had the set meal with accompanying wines, which worked well with the exception of the port with the sweet. The (chinook) salmon dishes were excellent. But $75 is excessive for what you get. There are better restaurants.
Service was slow which means the dishes can be tepid when they arrive at the table.
Fancy looking posh-nosh for all those nobs on the hill that can't be bothered to venture into town !
We had originally headed out to eat at Milestones at Park Royal but after waiting 15 min to be seated in a nearly empty restaurant we decided to exit and head across the lot to Cactus Club. Glad we did! We received great service, we were greeted and seated right away ( and it was very busy ), had our server recommending wine to us within a minute or two and she had it in front of us within another couple minutes. I think her name was Poppy .. if you can get her you will see what I mean.
Didn't think it would be such a great time for a 'chain restaurant' usually we get mediocre service at Milestones and are used to it and pretty much expect it.. When you do finally get good service you notice (such a lack of it these days). We never felt rushed we enjoyed ourselves very much especially due to the attentive service we received.
I will go back there for sure now instead of Milestones. One more thing.. I had the steak and it was much better than the Keg.. Keg is so over rated!
Checked out this place this evening for a late lunch was greated and seated promptly. Given menus prompted for drinks and served our meal very quickly.
My date the pumpkin soup but found it a bit too salty I tried it it tasted fine but only had one spoon full.
I had a burger and fires platter. The fries were plentyful and cooked nicely. The burger was ok standard toppings with bacon but the bacon was tough and not very tasty. The patty was ok kinda plain not very juicy.
The restaurant seem very clean I did not pay too muhc attention to things. with all the construction going on they may be bombarded with construction workers that meesed the place up some for the last reviewer.
We were check on duringhte meal and the bill came out very quickly but was not picked up at all I sense so that max amount of tip would be left behind.
Pastamelli's always produces fresh food at good prices. The service is professional and attentive without being cloying. If you're trying to avoid the french fries, then this is the place to go. Great salads, including their house salad and a superb Caesar salad. Pizza, pasta dishes, sandwiches and burgers are always top-notch. Delicious breads and soups, too.
Got suckered to go because it was a friend's birthday. This place is such a rip off, and everything took forever.
Even though we made reservations, they did not seat us for close to an hour!!!
The menu is a complete rip off as the food is nothing special at all.
They might as well just rob you when you walk in. At least that would have been quicker and less agonizing than dealing with them.
They can't even make steak correct. Ask for rare and you get well done. Brilliant.
Waitress was also useless and full of attitude.
This place is a complete tourist trap and don't get suckered to go because you have a dumb friend that believes in hype.
Remember, you can't eat the view. Maybe just go for drinks, but even their coffee tastes like crap.
I feel like this restaurant has within the past year or so changed management, because it went from a great place, to a convenient place. Being the only milestones on the north shore where else can you get a great brunch. There was a young host there for years who knew us as regulars who is no longer there. The atmosphere feels colder than it used to for some reason. The servers and hosts seem robotic, the food is consistently the same. Whatelse can you expect from a chain restaurant?
|1.||Troll's at Horseshoe Bay|
|3.||Beach House, The|
|5.||Boathouse Restaurant, The|
|6.||Cactus Club Cafe|
|11.||Five Guys Burgers & Fries|
|12.||Red Lion Bar & Grill, The|
|14.||All India Restaurant|
|15.||Zen Japanese Restaurant|
|18.||Savary Island Pie Company|