Looking at all the reviews I can see why there is a huge divide for Five Guys. I heard the hype, waited for it to die down and decided to try for myself.
Draped in the colours of swirl candy, you knew it looked like a place where the food wasn't good for you at all. I'm not too sure about the open kitchen as it tries to look honest, but the huge metal rack with dozens of pre-packaged buns, the sacks of potatoes by the door and the open boxes complimentary peanuts doesn't seem to work for me too much. There are review clippings proudly mounted on the walls and the staff does its best to keep the place clean but I'm amazed at how lazy the dining patrons are at cleaning themselves up, given the amount of peanut shells on the ground.
My gf and I ordered a single and a double with various toppings including cheese, bacon and mushrooms, a small french fries and a fountain soda. I do agree that the prices are hard to swallow given the type of restaurant but on taste alone, it is definitely one of the tastier burgers for a fast food outfit. If you're expecting a pretentious burger with toppings like aged cheddar, stilton, glazed onions, pancetta, homemade mustard and mayo on a brioche bun, give your head a check before coming in. At Five Guys, you'll get a made to order burger with orange processed cheese, a nice beefy yet juicy patty that has that grease that makes that packaged bun taste that much better and nothing more. The mushrooms were generous and the bacon stayed crisp and I liked the fact that I could pick the fixin's as I like my burgers plain. The skin on french fries are plentiful but rather boring and the pop machine didn't seem to want to mix properly that day but the burger was just right.
The service is that of a fast food joint but the staff are a little more pleasant and a little more helpful at recommendations. For that, it deserves a litte more kudos.
It's not an amazing burger but I don't think it's suppose to be. It is however a great, greasy burger when you want one instead of the usual McDonalds or Burger King.
Great coffee and variety, great sandwiches, soups and the baked goods are fresh and awesome. Due to popularity - the supply can get low prior to closing. The staff will make items to order if not in the display case. The owner is awesome and she always knows your name and your coffee preference. Will try the new location on Main Street soon. Need to make the trek off the north shore.
Problem with good recommendation is that it is busy already.
Group of nine, all have travelled internationally., Good service, good food, everyone enjoyed their evening. Chef served a sample to show difference between char and steel head. This is west coast, not New York or Paris, relax and enjoy. Dine Here should be reconstructed, I will comment but I don't need passwords etc. etc. etc.
Recently I played 9 holes at Gleaneagles out in Horseshoe Bay and we decided to grab some lunch and a beer after golfing. We were pleasantly surprised by our experience. We sat out on the patio overlooking the 6th fairway and it didn't hurt that it was one of the nicest days in Vancouver this "summer" so far.
The first thing I noticed is that the food here is very reasonably priced. They have all the regular suspects you would expect in a pub-style restaurant including salads, wraps, burgers, west coast style entrees, etc. I wasn't in the mood to get creative with my lunch so I decided to order a clubhouse sangy since we were in a clubhouse; weak I know. The thing is that it was really good, especially for what is normally a boring old clubhouse sandwich. It had real chicken, ample toppings and overall was very tasty. I just wish they had some gravy to go with my fries.
The service was attentive and kept our drinks full. The bill was reasonable. I will definitely return next time I am in the area or playing a round at Gleneagles.
Waiters look sleepy, doesn't want to work, and/or drunk. Even though all of them are available, they don't want to greet or bring you to the tables. They should learn what manners are, and stop being so rude to the customers. The food wasn't outstanding, and it took way too long.
I discovered La Regalade about 6 years ago and it’s still at the top of my list for favourite restaurants in the lower mainland. My husband and I went there for our first wedding anniversary and it has become a tradition.
It’s a quaint, little neighbourhood restaurant in West Vancouver, very unassuming but worth the drive.
If you are seeking a pompous French restaurant where the Sommelier makes you feel ignorant and you get a tiny cube of overpriced foie gras… this is the wrong place for you!
The owners run the restaurant; wife front of house and husband is the chef. The service is messy and sometimes slow (very southern French) so relax, take it as part of the experience, this restaurant is about the food not the silverware of proper by the book French style-service. It’s a casual family run French bistro!!!
My god the food! From the moment you walk in, it smells so good! I’ve had just about every dish in their dinner menu and love them all.
A must-try classic is the duck and of course the beef bourguignon. Don’t bother with the appetizers; the main dishes are so big and rich that an appetizer will only ruin the dessert.
You must save some room for dessert they are amazing!
Recently they’ve opened a bistro on 4th in Kits and the breakfast there is amazing – go check it out.
Don’t be deceived buy bad reviews; someone is bound to have a bad experience here and there. After six years, this is still one of my top favourite restaurants… try it out.
Absolutely LOVE the Pesto Pizza. Have been addicted to this for years and semi-regularly make the excursion from Downtown just for this (call it a pilgrimage).
Crust is not greasy, thin and crisp and combined with the gooey cheese and pesto combination with hint of sundried tomato...it's fabulous. Only problem is you tend to devout the whole thing....if that is a problem.
Came here for brunch a while back and loved it! We got to sit on the patio, it was a nice sunny day, the view was amazing and food was great. Loved it so much that I decided to come back and try their dinner. It was a bit busy when we went, service could of been better, I ordered the Roasted Chicken and half way as I was eating it, realized it was still raw! I was not impressed at all.
When we made our reservations we were told that they needed our table back by 8:00. There was no problem. We were not rushed during dinner, we were able to relax between courses and we were out of there with plenty of time to spare.
The ambiance could be a bit more upscale but I always go for the food and the food here is really good. In fact the food and service we received from our knowledgable server (Tanya) more than compensates for the informal ambiance.
Our server was amazing. I asked about a pasta dish that was not on the menu - spaghetti Bevi and she said that it was available but not on the menu because many people are aware of it and know they can order it. This dish is spaghetti with ground chicken, black beans and a slightly spicy tomato based sauce. It was absolutely amazing. Tanya, had a very good understanding of the wine list and was able to give us very detailed information about the dishes on the menu. The wine and water was constantly topped up and she checked after each dish to see how we were doing.
For an appetizer my husband and I shared the spaghetti Bevi. For entrees he went with the Pistachio crusted black cod topped with a red pepper sauce and served with parmesan rissoto and I had the cornish game hen. The servings are very generous. The black cod was nice and moist and full of flavour. My cornish game hen was very juicy but the skin on it was nice and crisp. It was absolutely delicious. For dessert we shared the warm pear tart with pistachio ice cream. Entrees range in price from $27.00 - $34.00.
It was a great evening out. This restaurant is not inexpensive but for the quality of the food and the service it is fair value. We will definitely be returning.
Having lived nearby this place for over 35 years, I have had the chance to eat here off and on over the years. All I can say is that this is not the place that it once was!! I keep on giving it 'another chance' as I am always hoping that it lives up to my memories of how it was 10-15 years ago. I think that they forget that there is now more competition nearby... and they need to stay on top of things. Instead, they are letting things slip. Great location / great views. But, the service is poor. I hate the way restaurants excuse away poor service because 'they are busy'. This place has been here for so many years... they should be prepared for the busy dinner hour on a Mother's Day Sunday.
Yes, most of our food was fine.. and my seafood club was great. But, what happened to the 'chips'... as in fish-n-chips? They have downgraded to these to the flimsy pale skinny fries I expect from a food court. Gone are the quality chips they once had. And yes, as others have commented.. the quality of the fish is inconsistent. Not ideal. The service is terrible... forgotten items / wrong items / wrong sides.
If you want a place with a 'White Spot' attitude where the kids can drop food on the floor and color on the table.. and nobody cares.. then go here. If you want 'ok' food with poor service in a great setting.. then go here. But, their quality no longer matches their climbing prices. I miss the days when the owners were there... walking around.. saying 'hello' and keeping tabs on things. I don't think I will go back.
a shame really.
Placed takeout order from here. Specifically asked for one of the dishes VERY MILD as I explained it was for my preschool age child. We picked up our order. PROBLEM #1: Missing dish. PROBLEM #2: Dish that was supposed to be very mild was spicy. PROBLEM #3: When I called the restaurant to report the missing dish and the dish with incorrect spicy level, I was treated very poorly! The person argued with me about the dish stating "what's mild to me may be spicy to you". Aren't I the customer?!!! Isn't what I think the most important!! Refused to redo dish for my son even though had initially offered to deliver the missing dish. PROBLEM #4: Called us back to state that the person who packed up our food was certain that missing dish had been packed. So basically accusing me of lying!!! I stated I'd checked and rechecked the bags several times but the dish wasn't there! PROBLEM #5: The person then went on and on about how busy they were and that I wouldn't get my missing dish until very late. So I guess I as a customer don't matter! I can put up with a lot in a restaurant if the food is great. However, there food is just okay so I'm not going to put up with being treated so terribly for mediocre food. You may order here and things be fine if they happen to get your order exactly as you requested. However, if they make a mistake or get something wrong, be prepared for them to care more about themselves than you as the customer! Not worth eating here in my books.
Over the Easter weekend whilst traveling to the island my husband and i dropped into Trolls after missing the Ferry. We haven't been there for some time but felt like fish and chips which Trolls is famous for. There was a line up which made us hesitate as we we did have limited time as we didn't want to miss the another Ferry but when the host, friendly young girl assured us that they would get us a table as soon as possible, we decided to take the risk. We were seated in no more than 10 minutes and checked out the menu which offered some great meals but decided to go with the 2 piece hallibut and chips which had always been our favourite.
The restaurant seemed familiar but different to what i remembered before, we couldn't decided what had changed but there was something fresh about it. Love the chartoon pictures on the walls and in the washrooms we had no idea who they wre but they were a nice friendly touch. Our food came quickly and was nice and hot on the modern style plates which were definately different to what we remembered before. The fish was deliscious and the fries really tasty hence we ate them all. The young man who served us was very attentive and friendly although it was obviously very busy with a constant line of new people coming in. We didn't try one of the delicious deserts and wine and beer selections but definately will the next time we come back which will definately be sooner than later. Nice to see that some of vancouver's original restaurants are still doing well. We will be back.
I had a luncheon of friends and bought an apple pie for dessert.
As soon as I cut the first slice, the gooey dark brown spice mixture flowed out from the bottom. By the look of this dark brown fluid, somebody must have dumped several teaspoons of it in the pie. My brave guests ventured to eat it but couldn't because all they could taste was cinnamon and it was dark brown ugly and unpleasantly untasty!
I looked for my receipt to return the pie but couldn't find it. I called The Bakehouse and the girl who answered the phone told me that they didn't give receipts unless asked for them. What? She told me that I could return it for a refund. Her attitude was so flippant as to be almost rude. Then I spoke with the baker who indignantly told me that she had never had a complaint before. I thought, who cares? You've got one now!
I have avoided The Bakehouse ever since a previous poor experience there.
After this, I will not return other than to return their cinnamon pie.
By the way, the price is okay if you like cinnamon pie.
The service is flippant, bordering on rude.
Great: I love the food at this restaurant. They will accommodate any special orders even if it means cooking something for you and just for you. The food is delicious, not greasy and looks good. It looks like their chefs use quality ingridients. I enjoyed the salad and the chicken.
Great: The service was kind and considerably nicer than most places. Our waitress was bubbly and very willing to serve. She was dressed very well and said yes to everything we wanted. She was tipped appropriately.
Great: way cool ambiance. Nice gents, nice ladies, nice seating and of course it was happening. It is a happy atmosphere and thankfully a later hour ensured no kids were around. Don't know if they come for lunch but it was wine sipping time and its only possible without toddlers and infants of course. They do have big screens but that means nothing to us being into our own convos. Also, no disrespect meant, but no greasy men were ogling or trying to disturb us.
Disappointing: they already charge a pretty penny, but they charged us for relish and horseradish and mustard. Seriously! $5 for condiments? Dont think I didnt hate it and didnt notice they are charging for something thats free at any restaurant. Mustard is free at any burger joint. But they charge for it at a $100 meal table at this restaurant. Are you serious?
Good looking place....the only thing I don't like in this place is it's too Dark. How do people bake in the Dark??
I need to see if there is any hair or anything else when I bake or cook.
The prices are very expensive.... I can't believe how much a slice of pie is. I can make better pies Homemade.
Nice ambiance... a little too small of a place.....when it gets busy, the line up can be nuts.
Service is ok, not the greatest, can be a little cheaper and brighter!
It's worth the wait, and the hassle getting a spot to sit in the crowded eating area. The pies are great (get the lemon buttermilk), you WILL slap your mother for the soda bread and scones, and the chai lattes are just right. Just make sure to bring someone along to snag some seating while you wait in line!
The location and view are really spectacular - the hustle of the bay with backdrop of the mountains. Really beautiful.
The food...sucks. Disgusting manhattan clam chowder, pretty bad burger too. No fresh oysters ?! How can you not have fresh oysters at a seafood restaurant ? They hadn't run out, they were just not on the menu.
If I came back it'd be for a coffee, so I can sit down and enjoy being there without having to shove down some nasty grub.
When we first walked in and looked at the menu, we almost walked right back out. The prices are a bit outrageous for burgers and fries, like $15 each. But there is a way to do it for under $20 and you won't leave hungry! Go for the small burgers. They're still 1/4 pound and with lots of toppings, it's almost too big to eat. Share the fries. Trust me. Get a small fry and share them. The fries come in a normal size paper cup, which is full and more than enough for one person. It was hilarious though....look in the bottom of the bag. There was about 4 more cups of fries. A rediculous amount hahaha. It seemed like everyone else was getting the same. And they're really good too. Fresh cut, thick, cooked in peanut oil....yummy!! The other way to save money....share a drink. Get a small, and you can refill it as many times as you want. They don't seem to care either. They recommended that we do it that way, if you don't mind sharing! Plus you get free peanuts while you wait. We really enjoyed our experience and couldn't finish it all for under $20!! Maybe a rip off for one person, but a great deal for two if you know how to order!
We decided to have some dinner while waiting to pickup a friend from the ferry and thought we hadn't been to Troll's in such a long time why not give it a go. Big mistake,,,i remember it when the fish and chips tasted so fresh and the chips were piled high and had home made tarter sauce and nice crispy coleslaw.
This place has gone so far downhill,,,this was the greasiest fish I have ever tasted and I had to ask the waitress if I could have more then 10 french fries, even she was embarrassed. The coleslaw was bagged and so oily with some prepackaged dressing it was soggy, uneatable!
Franky I would never go back here,,,the food is awful the service sucks hugely and it is so OVERPRICED...
Sea Lovers has Troll's beat hands down for fish and chips if you can imagine that!
I think there must be new owners or people who only care about quantity and not quality, we won't be back
The Troll's of yesteryear is long gone........where you had a friendly face meet you at the door to seat you, not a condescending teenager with a part time job who could care less to even be there. Waitress's who are more interested in chatting about boys etc and not the paying customers, its a shame,,,Troll's name was built on good food and a great place to eat........what happened is anybody's guess,,,sign of the times I suppose
Never going back
On Saturday, this place was busy, and had their patio available due to the nice weather. I was greeted by a busy server, and made myself comfortable to read over the menu. I ordered their French Toast and coffee. and found the coffee to be excellent. When my french toast arrived, I got 4 thick slices of french toast with fruit and it was definately good. My brunch was really good, and noticed the servers were busy and running aound.
I will have to try it for lunch, good experience.
|1.||Troll's at Horseshoe Bay|
|3.||Beach House, The|
|5.||Boathouse Restaurant, The|
|6.||Cactus Club Cafe|
|11.||Red Lion Bar & Grill, The|
|12.||Five Guys Burgers & Fries|
|14.||Zen Japanese Restaurant|
|15.||All India Restaurant|
|19.||Savary Island Pie Company|
|20.||Milestone's Grill and Bar|