We were travelling from Horseshoe Bay to Nanaimo via the BC Ferry and had a stop at Horseshoe Bay. What a treat we had. The shops were wonderful to browse in but the best part was getting a table at Trolls for fish and chips. I had heard so much about it and wondered if it could live up to the hype - well the answer for me is a resounding YES. The staff were all super friendly - we had two small children with us who were made to feel right at home with colouring books and crayons. There were fish and chip plates for children which was nice along with a childrens price There were cartoon drawings of all the people who come to Trolls on the walls that the kids loved. Our fish and chips came out perfect - crispy and light not greasy - and the french frys were to die for - I know it said on the menu they use a special kind of potato but whatever it is - it reminded me of the old style chips.
The staff were all "gung ho" and took the time to stop by to talk to the kids and comment on their colouring - they now think they are the new piccasso!
Had a great time, will definetly make the drive again to Trolls even if we are not taking the ferry.
Dined here twice, both times with my wife and two small kids. One of those times we were accompanied by my sister in law and her small kid. The consensus? This place rocks! And we ALL couldn't wait to come back! So much for the intro, now onto the review:
Food: Burgers are delicious, juicy, tasty, and fresh. Pretty good selection of toppings, but not as extensive as what you get at Splitz Grill. The buns are gummy white bun, super fresh and offers little resistance as you bite into your burger --- just as it should be. This is no time for your fancy-pants artisanal ciabatta. These buns are perfect for me, but if you don't like this style of bun then stay away from this place. The fries -- delicious, hand cut, peel-on, deep fried in peanut oil. Others have complained that they are not "crisp" enough or something. Well, for starters, I always dine in as fries (from ANY place) will suffer during ANY length of time in a closed paper takeout bag. Yes, the quantity is ginormous, but guess what? We've never had any leftovers! My recommended burger is the regular (two patty) with bacon and cheese. I'm a 6-ft tall guy, 180 lbs and I can easily finish one of these, but I wouldn't have room for much more. This place does a brisk business, lots of happy customers, everyone enjoying their food, positive vibes all round, obviously no-one who posted some of the more lukewarm reviews on this site. Is this the best "fast food" burger in town? Probably not, but it's pretty damn good, definitely a cut above Triple O's and miles ahead of Wendy's, McD's, A&W, and the like......but possibly below Splitz Grill on Main Street or at Whistler. There's no point in drawing comparison to your $25 Lumiere foie gras burger or what-have-you since that is not in the fast food category and is like comparing apples with oranges. Four stars.
Service: Five stars for a fast food joint? Yeah, you heard me. This place is a well-oiled machine. All of your toppings are punched into a computer so they get it right every time. If you have multiple burgers in the same order they number the burgers so you know which is which, a nice touch. The cashier is always friendly and enthusiastic. The staff at the grill (all in plain view) are likewise upbeat. There is a positive energy in this place which really makes a difference. Even when the place is packed, the burgers never take very long as there is tons of staff behind the counter. Remember, that I am keeping things in context here: it ain't Bishop's but for fast food service it is as good as it gets, and that's what matters. Five stars.
Value: For people who think that $8 for a burger is too much here is my advice: build yourself a time machine and go back to the 1980's when burgers were $4 since the pricing at 5 Guys is very typical for Vancouver in the year 2012. Deal with it. Also, good value in the fact that things like sauteed mushrooms and sauteed onions are standard toppings, not extra like at most other establishments. The patties are fresh (not frozen) and the fries are awesome and also fresh. These things all factor into value. Four stars.
Ambiance: Four stars for a fast food joint in a shopping mall parking lot? You betcha. My rationale: the interior of this place is spotless, bathrooms are perfectly clean. The red and white motif just somehow "fits" with the 5 Guys aesthetic, and I mean that in a good way. Heck, once you have your burger and fries in front of you, you're not going to care about the "view" out to the parking lot. And, to reiterate earlier comments, both the customers and the staff seem to love this place, and that all contributes to good ambiance. Four stars.
......oh, and just one more thing: Obama's burger of choice? (in the States, not at Park Royal, duh): cheeseburger with lettuce, jalapenos, tomatoes, mustard. SOLID!
Went with my mom for just a cup of take out coffee. Walked in and was shocked at how run-down the place looked! There were huge rips, and I mean huge rips on the seats of chairs. It wasn't my all time fav place to go when it opened, but it was ok, and I liked the location, the food was standard, not great but ok. Now is a whole different story. Mom bought two Tall cups of take out coffees. I picked up one, and the paper cup it was in was so thin, even with the cup cuff, that the wall collapsed and the hot coffee spilt all over my hand. I had to rush to the washroom to put out the scalding burn. I took a closer look at the cup, and it was very very thin. Since it was tall, it made a difference, if it was the smaller shorter one, not so much. I went to the lady behind the serving counter and inquired. She said the cups were "standard", This is not true. I go to many other coffee houses ranging from large franchises to small momandpop businesses etc a lot, and i have NEVER had this prob because their cups are adequate, even without the cuffs. I said to her, I don't think so, and all she gave me was a dirty look, even after I told her the coffee burnt my hand. She didn't even offer to mention it to the manager. I would have been even ok with that. So thats it. I will never go back. Another customer heard all this and agreed. So obviously I rated the service as poor, value as poor because not only do you get a cheap thin cup, but the quality of the coffee is not worth getting hurt for it. Had food in the past, and it was mediocre (nothing special).
I love this location. The staff is great, the food is always perfect. The thing is, I never have ANY problems. This a great go-to easy dinner out. It's quick, but never rushed, and in the summer the patio is so relaxing.
Earls recently started baking their own bread and pizza doe and that has made a huge difference. There's a chicken sandwich with brie... I think I need it tonight.
Yes, the place is outrageously overpriced - but I must say their fresh food section is the best in the city. Yummy pizzas, awesome sandwiches, delectable desserts, and awesome coffee.
I don't do my grocery shopping here (hey, I am not foolish with my budget), but I regularly have lunch or shop for prepared foods - and, in my humble opinion, no other place in Vancouver even comes close to its freshness and taste. Even better they carry a great selection of locally-produced breads (Terra Breads is the simply the best).
Worse meal in over three years and we go out regularly. I had previously submitted a review of Carmelos a few years ago but things have deteriorated to a shocking degree. They clearly have a new owner .
We ordered canneloni (me). It was hard on the top, burnt, and had a cold filling. Two tiny pieces was the dinner portion. Disgusting. I had canneloni the previous week at the Golden Boot cafe in Coquitlam and the difference was incomparable. My partner had a cold soggy veal cutlet and indifferent pasta on the side. We were ignored all night and had our water refilled once at the end of the meal. I wanted another glass of wine and couldn't get the waitress's attention all night. I am amazed that this place stays open with the quality of food and service provided. This was to the tune of over $80.00 for a horrible meal. We dine out three to four times a week . Never Carmelos again.
It’s my three strikes and you are out rule I am afraid.
We at there for my daughters 12th birthday, she took along a couple of her friends too.
The staff was great with the kids and the service my wife and I received was also pretty good.
The food was absolutely awful. I am not sure who they have as a chef there but I have received better food at a roadside diner.
My daughter’s friend ordered a burger - and quite frankly, McDonalds do better food
No more for me. I don't even have it in me to complain. They will never get another dime out of me
Great location too - very sad that there must be so many qualified chefs out there, and they pick someone who would struggle to make some cereal!
I've been to Cactus Club LOTS of times, both on busy weekends and during the week, and I have never had anything but a fabulous experience. The food is fresh, beautifully cooked and presented, and supremely tasty. The steak was always a favorite with my group of friends, because you order from a menu, so you know exactly what you're getting, and the selection is far more varied, more creative, and more delicious than your run of the mill steakhouse. More expensive, yes, but far more satisfying, as far as I'm concerned. The staff are all really great, too. I just have something for long legs. Never snooty or rude, and they always act like they're happy to be working at Cactus. YAY for this chain!
An early December 29th morning found my son and I looking forward to Eggs Benny in some West Van eatery. 'Inquiry provided that 'Cindy's' down the road did as much and so, off we went. The restaurant is small, casual and comfortable with daily papers available for reading and pleasant service on offer - so far so good!
Inference was made that we were perhaps not long-on-time as I signaled - before sitting down - that we both wanted Eggs Benny. At this point there was only one other customer in the establishment. After some period of time another couple entered the restaurant and the measure of our inordinately long wait for our food is that they recieved theirs just after we recieved ours....so really slow service! One wonders how long it would have taken had there been more than five patrons - including us - in attendance?
But I have no problem if the wait is made to be worth it....alas, it was not.
Hollandaise should be plate wiping good but in the instance, it had no-taste. It was in fact almost 'watery' while the English Muffins were tough with one of two burnt. Seeing the small handfull of Hashbrowns on our plates I ordered a side-order of toast each for my son and I.
This all would have been somewhat OK - as the service was friendly, albeit slow - but the Bill presented drove home the fact that this would be our last foray here. The tasteless Eggs Benny was $14.95ea but the kicker was $4.95 ea for two buttered pieces of toast so, with tip and NO drinks - $50 for a very forgettable breakfast experience.........how does one make Hollandaise tasteless?
I live in London, have lived in and travelled to many places and as such my wife and I are fortunate to have eaten at some of the world's finest restaurants (including Michelin 2 and 3 star) in Europe, the Americas and Australia and Asia over the last decade. We were having a holiday in Vancouver where we have a holiday home on the North Shore. On xmas eve, we made a last minute dinner booking at Carmelo's which had some mixed reviews with the odd complaint of poor service but overall solid. Our feedback:
Food - Good, tasty in fact, yummy risottos , nice cocktail. Value- Fair. Ambience - Above average.
Experience: Not good sadly.
We were amongst the earliest to arrive (around 530 pm) with our two young kids (5.5 and 2.5 years) in tow. Our kids enjoyed the food and as such were well behaved being busy eating. The noise level in the restaurant was high (social buzz) and as such when my son let out an excitable yell, we were surprised when a lady at the table next to ours (well dressed, late 50s i think) somewhat rudely told us to control our children as "we have come here to enjoy a quiet evening". I was taken aback and mentioned that our children, apart from the one yell by our son just that minute, had been very quiet and well behaved throughout and that she should take up any issues they had with the owner. We proceeded to have a bit of an altercation. At some point, the owner came by and fairly aggressively without the hint of a smile or any sense of etiquette or fairness told me that he had two teenage daughters and that he wouldn't take them to a restaurant unless they knew how to behave. I told him that our kids were young and largely very well behaved. My wife added that my son hadn't added much to the general sound level in the restaurant . The owner then made it a point to suggest that his children when young behaved much better than our kids. He suggested that we leave as soon as possible as the lady who asked us to get my son to pipe down was his best /regular client. At any rate, I paid the bill, we left immediately. As i got into the car, the "owner" marched out and threateningly told me that his restaurant was rated between 4 and 5 on the net and that any review i wrote " wouldn't matter, you sh*t. Sad way to end the evening... If you dont mind a provincial attitude, i would continue to recommend the place for the food and the overall ambience but the management is lacking class clearly and has a rac*st undertone (in its approach to handling a situation). My children, on the way home, said they were sad that they were not able to eat chocolate for dessert ! :). Overall evening: Surreal ...
This is the second time in 3 months that I have ventured into The Cactus Club. I usually think of it as a run of the mill restaurant, along with The Keg, Milestones and Earles (all about the same) Not so anymore! 3 months ago I had the pleasure of eating Halibut which was equivalent to any 5 star restaurant without the huge bill at the end.
Last night I had the salmon with dijon mustard on barley. Fantastic!! Really, I have to say it was better than my home cooked salmon. Lightly done to perfection.
If you have tried Cactus Club before and were disappointed you may wish to give it another go!
Brand new and very clean, which is very important with sushi. We ordered a bottle of Oyster Bay which retails for about $18.00 in the store and they charged us $26.00. We all found this incredible as most restaurants would charge about $40.00. The food was excellent and the staff friendly. We have been a couple of times now and always enjoyed our meal. They have given us a free wine ticket each time we have been there! I would highly recommend this new restaurant.
I have been a patron of the red for many years now. It has become a social house for many people on the north shore, not just west van (thankfully) the all round experience in my opinion is fabulous. I would however like to point out that people have off days, and contrary to the previous reviewer "verily,"so do servers.And just to clarify, gren thomas ( of whom ive met and talked to many times) is the co-owner/silent partner with mario, who manages/owns the establishment with gren. Mr. Tomas has nothing to do with the day to day operations as it is mario with the restaurant resume. so with that being said and before you attempt to misinform people any further and slander a person on a website maybe you should know your facts. Personally i am glad you wont be returning, it leaves more space for the people who want to support a local business, meet new friends and enjoy some great atmosphere.
We went here with a Groupon and have been back at least 4 times since. If you want a quick inexpensive suhi meal though, don't go here (try Dundarave Sushi).. this will cost you a little bit more however if you are daring to pick something from their book-like menu, you have to try it at least once! and then you may be back like us... this place has incredible cooked Japanese dishes. I am addicted to the popcorn shrimp roll - you have to try this if you go (popcorn shrimp, lettuce, asparagus, wrapped in a soy wrap); tuna tataki superb, agedashi tofu, short ribs, flash fried halibut, beef terryaki, etc and I could go on. To be honest, I have not tried their standard maki rolls as they do cost almost double what I would pay for them at other sushi places. be prepared to pay $50+ dollars for two hungry people..
A friend of mine highly recommended me about this restaurant coz she said the food was awesome. So last Saturday I decided to go with my boyfriend. Before I went over there, I was looking on the internet about this restaurant. ( I always check the reviews of restaurant before I go). I didn't wanna go after I read couple of common, However, my friend said it is really good and I should get a try. So I did. I didn't regret going there coz it wasnt like what people said.
My boyfriend and I went there around 7:30pm. The restaurant wasn't too big, about 8-10 tables, but already 4 tables occuppied. Servers were very nice to us. My boyfriend ordered a Thai beer which they recommonded, and he loved it. I didn't order any drink but water. We ordered Thai spring rolls to start which was awesome. Then we ordered a Pad Thai and a seafood hot plate and some rice. Food was very delicious. During the supper, I can see the servers were running around, but we were well taken care by them. I didn't see that they were rude to any other customers either. I didn't see any lady that people mentioned who has $$ sign in her eyes. I did appreciated that servers recommonded drink and food to us coz we are not very familiar with Thai food. Recommondation was reasonable too, I didnt see any upselling attitude from servers. I guess maybe they have improved??Or actually people made it up coz they dont like recommondations??
From my actual experience, I would definitely going back again coz. #1 Food was really amazing. #2 Atmosphere was great. #3 Price was reasonable. #4 Servers were nice.
I do highly recommend those who never try this restaurant should go there at least once. It worths to go and try and find it out urself.
Definitely worth the trek, this place has great food! Super busy, and somewhat small for the crowds, so don't expect a table during the dinner rush, at least not without a wait. The other reason is the collection of tall blonde miniskirted waitresses in this place. They make you tip 30%. We ordered a steak for dinner, and were not at all disappointed! Not only is the texture perfectly ordered, but it has so much flavour with a bit of blood, unlike most fried steaks where you only taste the grease.
This place is ace and I love the short skirted ladies. Not a kid in sight was also a plus.
I don't know if they accept reservations but if they do get one.
My friend and I walked one block from my house to The Truffle House today.
What impressed me from the beginning was that our waitress was incredibly courteous! I have never encountered not even one truly courteous waitress in any of the Dundarave restaurants except for this one.
The restaurant was spotlessly clean. I like clean. Very pretty and modern interior. Interesting art on the walls. (My friend was mesmerized by the posters and artwork.)
We each ordered the dish called West Van's Finest Omelette which is a 2-egg omelette with vegetables and cheese, a choice of ham, turkey sausage or bacon, home fried potatoes, and toast.
My friend said he didn't think it would be filling but, in fact, turned out to be filling and satisfying. He said it had a nice balance of elements. We ate everything on our plates including the garnishes.
My toast was a bit cool on arrival (the butter wouldn't melt). The turkey sausage was a bit dry inside but, for all I know, turkey sausage everywhere is dry. If it wasn't for these two minor things, I would have given a rating of 5 for the food because I liked everything else about the restaurant.
I suppose I should have told them about the toast and sausage because that would give them the opportunity to correct those 2 issues. I will tell the owner tomorrow, in a nice way.
Thought this was the same iowner as the one on Victoria/49th in Vancouver...
Ordered the chicken terayaki and California Roll (kinda like a test), and as long as the place was clean, esp. the washrooms, that's good in my books. The nice thing was they weren't crazy size bites that one couldn't put in the mouth.
Service was good, and plenty of street parking on a weeknite.
I have been a patron of The Red Lion numerous times.
The food is excellent, and as fan of Kilkenny, quite enjoy the pints they pull over at The Lion.
I have never experienced bad service there, and enjoy the ambiance of the well decorated lounge.
I encourage any and all to patronize The Red Lion if they are looking for well priced, fine (well above average) pub fare. I suggest the burger, or the Spaghetti.
Great food, good beer, and awesome people. Good work!
Horseshoe Bay waterfront has been waiting for a good, down-to-earth restaurant for a while. While driving back from Whistler, I decided to check to see if there were new places to eat in Horseshoe Bay. I found out that Ya Ya was replaced by another place, so decided to give Olive & Anchor a shot. While its name is very pub like, the room was beautifully decorated - comfortable neighbourhood setting, but not too bar-ish. A bar and some TVs for those looking for it. The rest of the restaurant is appealing and approachable to adults and families. It was a pretty busy Sunday afternoon even it was almost 3pm. We had mussels and fish & chips. Fish and Chips were good, but the mussels (and the broth) were really good. Quite a few people order the Chicken gumbo soups and I heard people raving about it. The menu is pretty extensive, so I don't need to worry about having the same thing over and over again. It is Horseshoe Bay, so it is not the cheapest place, but it is fairly priced in the area. I am glad we have found this place so that we now know one good solid place to go to in Horseshoe Bay!
|1.||Troll's at Horseshoe Bay|
|3.||Beach House, The|
|5.||Boathouse Restaurant, The|
|6.||Cactus Club Cafe|
|11.||Red Lion Bar & Grill, The|
|12.||Five Guys Burgers & Fries|
|14.||Zen Japanese Restaurant|
|15.||All India Restaurant|
|19.||Savary Island Pie Company|
|20.||Milestone's Grill and Bar|