I first want to say that I support small businesses any way I can and know it's not easy to make a run of it. This morning, my husband and I decided to give Cindy's a try over Cactus Club or Milestones as we like to support the little guy. Unfortunately our experience was such that we will never be going back. They were down a staff person, so right away they were flustered and abrupt. This I can relate to having worked as a server at busy establishments for 5 years through university. I didn't expect the service to be stellar and I believe the owner was on the floor doing most of it. When I looked at the menu I was dumbfounded at the prices for regular ol breakfast food. $12.75 for bacon and eggs, hashbrowns and toast?Seriously guys? What kind of markup is that? I ordered this anyways as I was absolutely starving. I don't eat eggs but have been told to eat them hardboiled for the protein by my doctor. Cindy's quickly determined that I could not have eggs this way. Is it really that difficult to boil some eggs? I consequently requested no eggs. Ironically enough, my already over-priced meal ended up being actually more expensive as I was charged a side of toast, hashbrowns and sausage at $4.95 each side! Even worse - everything tasted like cardboard and the hashbrowns maybe equated to less than 15 cubes of potato. I would have thought Cindy's could substitute bacon for eggs but no such luck. When or food came - it was dumped on our table with no offer of - anything else I can get you? Such as a refill of my husband's empty coffee cup. We were offered that refill after we had finished breakfast but it never ever came. We asked for our bill and were left sitting there for 10 minutes while tables were washed down and cups put away. Another server eventually approached us and asked if we wanted our bill again and eventually brought it. This is the first time that I have left no tip but having served tables, I understand when I am getting ripped off with horrible service.
Service: Poor communication among staff. The table the hostess took us to on the patio was not cleared or cleaned and then we were were told it was going to another group who were already seated on the patio but who wanted a better table. We could have the table we were vacating. We took it but felt as though we were getting their rejects. A complimentary menu item or drink would have soothed us a bit but nothing was offered.
Food: Good, but no better than several more moderately priced restaurants.
Value: see comment under "food".
Ambience: Amazing location and patio. The heaters and blankets on the patio are nice once the sun goes down.
Not sure if we'll rush back.
A pleasant place for lunch and on several occasions always enjoyed a tasty meal at extremely good value, with attentive service.
It is a pity that Dine Out (like many other feed back websites) permits severely outdated comments to remain on record. No doubt like any business that is on the web, issues that may have occurred several years ago are likely to been resolved. Ten of sixteen comments predate 2010, the first posted way back in 2007!
This Earls is the only Earls i've ever had a problem with. The staff is beyond rude, snobby, and incompetent. They are so slow, and can never get an order out before it gets cold.
Stay away from this Earls, and go to the ones in downtown; you will enjoy your experience 100x more, guaranteed.
Was hesistant with the previous bad reviews, but this place blew me away.
It was really busy on a Friday night but we did make reservations.
The place was packed, but the service was unbelievable. Every time the waitress walked past, she refilled the water at least 4-5 times during the night.
The calamari is really unique as it is a whole grilled calamari that you had to cut up. I prefer this over the deep fried variety.
Most impressive was the veal marsala. Most places will only provide 2 or 3 pieces but this place had 4 large pieces.
Will return to this place next time I'm in the neighbourhood.
I'm always looking for a place like this to eat that isn't a tim hortons or subway. The soup tasted home made and the grilled sandwich was delicious with asparagus, brie and pesto sauce. We also shared some deserts. They had lots of pastries and cookies. The coffee wasn't bad either! The service was a little slow but we seamed to have come in when they had a lunch rush. I wish we had one of these downtown!
Rose Thai was a restaurant that I had never felt particularly inclined to go into as I am not very into fancy dining, however after the Taste of Ambleside fair I changed my mind completely. They were definitely the most interesting restaurant participating, with the most selection and the friendliest staff.
We were greeted on their patio by the owners daughter, who was very quick and cute as she stamped our tickets. The other two waitresses were very friendly as they served our samples, which included Pad Thai, Tom Yum Soup, Wonton Soup, Satay, Rice, Curry and a neat Thai Pancake. . We tried all the selections and enjoyed them all immensely, especially the curry and the soup. It was a very relaxed atmosphere to sit on the patio and enjoy our samples,something that you couldn't do at all the restaurants participating.
Because of this lovely experience, we decided to go back tonight to try some of their other selections. After enjoying the Tom Yum again, we tried the Ostrich with Mango, Curry Crab and Green Beans with Prawns. The food was some of the best Thai food that I have ever experienced by far. You can tell that the chef has had many years of experience. The fact that there is no MSG is also a great plus for this amazing experience. The restaurant was very cozy and friendly, not too fancy but just nice enough.The owner chatted with us and the other servers were very efficient and cheerful. Overall I thought it was a wonderful experience and I would highly recommend going for a nice evening out!
The first time I ate here was many years ago, not long after they opened, and I had a very good experience then, except that the food was a bit on the "rich" side (too much butter in the sauce). I had the rabbit then. I hadn't returned until now not because the previous experience was bad, but because this place is far from where I live and where I have my normal activities.
This time, I started with the 'ceasar salad with bacon', which is on their Today's Specials blackboard. Perhaps my expectations were too high, but generally, when I eat out, I expect to get food that either I can't cook myself (or can't cook as well), or is too troublesome to cook. What, you may ask, is it about a ceasar salad that you can't easily make at home? The answer: the dressing. Unfortunately, this time, I was really disappointed with their ceasar salad. There was so little dressing that most of the salad was dry, and whatever dressing there was was so bland in flavour that I really couldn't remember anything about the taste afterwards. The romaine was not the freshest and not as crispy as I get at many other restaurants. So, some romaine, some thin slices of cheese, one strip of bacon, and a bread stick. That's it. That's something I can easily slap together at home in no time. Maybe it was my mistake to go for the ceasar salad, but I was really expecting something not so run of the mill.
Next was the main course, and I chose the lamb chops. To give them credit, the dish looked great and the lamb was very nicely cooked, tender and juicy. However, this time, the opposite to the ceasar salad happened. The flavours were too strong, too salty, and just completely overwhelming. The side vegetables also had a very overpowering flavour, something spicy that caused me to sweat all over my scalp.
After that, I wouldn't dare go for the dessert.
Maybe I should have had the rabbit instead, and maybe I was just unlucky this time around. The place was almost full by the time I left, so obviously there are many other customers who appreciate their food.
The title pretty much says it all - I went to Pinkberry with my boyfriend, and granted we're gelato and frozen yogurt lovers, but we're generally pretty easy going. Nevertheless, I was supremely disappointed with Pinkberry, especially since it seems like everyone loves it. They only have a few flavours, and both mine and my boyfriend's tasted bland for frozen yogurt. The chocolate was tasty, but not worth the $5 plus toppings! They left a gaping hole on one side of the cone and said it was measured by weight by way of explanation. The toppings also tasted flat and low grade. Save your money and go to a REAL ice cream/frozen yogurt place. Heck, even DQ's better!
A friend told me about this place
I cannot believe that I have not been coming here
I had the meatballs they are huge and very tasty
Not oily at all they use high quality meat
The pizza is very tasty and a great value
You will not buy those chain pizzas after having
They have really fresh olive oil that is to die for
It is expensive but the quality is the best I have had
Use the olive oil on salads it is amazing
At $28 per bottle it makes a great gift as well
Over this place has great food and great value
I will be back
VERY disappointing - out of a can tomato "paste" minestrone ($7) and feeble salad of a few lettuce leaves ($9)
Waiter too rushed to listen to requests, minestrone soup salty and awful, way over charged for what we got!
Totally agree with last reviewer
I really have nothing more to say!!
Service was horrendous and the waiter sounded like he was on crack. No table settings. Slow to fill glasses. No bread. Gave us paper napkins? The food was overpriced and the servings small. It seemed as if they were doing some sort of quality assurance as one of the staff was observing people inside intently and making notes, yet failed to observe everything that was going wrong inside the restaurant. The other customers were equally disappointed judging by some of the comments that we were overhearing. It was a gorgeous day yet the restaurant was very slow and quiet. I think they are on the way out. This restaurant was a disastor the last time we were here but it would seem it has only gotten worse.
Read good reviews about this place. But I do not go to West Vancouver often, so I never give it a try.
This week we just got back to town from Whistler. I guess it's a good chance to give it a try since it is on the way home?
I travel to Japan at least once a year. I have to say sushi quality in Vancouver is fairly good. And Vancouverites know what is good sushi and what is not. Therefore for a Japanese restaurant with such a high end price tag, I expect overall good performance.
Service was excellent. They really gave us a lot of attention.
Ambiance is alright. It nice and clean. But nothing very special.
Now the food....... is overpriced. The quality of the food is alright. But it is not good enough to match the price.
We tried tempura, and it was average. The tuna carpacio, ordinary. Deluxe sushi set..... what a rip off. It was supposed to be "9 pieces of premium nigiri sushi and a special salmon roll". Plating was beautiful, but the taste was disappointing. The "special salmon roll" is nothing but spicy salmon roll with some tabiko on top. Some nigiri sushi were already seasoned. 2-3 of them worked ok. But the dressing overwhelmed for the rest of the plate. We also ordered an Alaska roll. The mango totally governed the taste. I could not taste anything but the mango.
At that point, we were no longer hungry. But we thought that's enough for an overpriced sushi experience, so we left. As a conclusion, the plating is beautiful, but the taste just driven me away.
Step away from this place. There are other fine Japanese restaurants in town that you can have better dinning experience with the same price.
Had a pretty good experience here with the family. Were seated immediately despite being a Friday night. They were almost full.
Server was very attentive from the beginning, and friendly throughout. Started with hot wings appy. Very nice taste with a dipping sauce that was beyond your typical blue cheese.
For entrees, we had burgers, soup and salad, chicken tenders, and the blackened NY striploin at the recommendation of the sous chef. All were perfectly done. The steak was blackened but not burnt like other steak houses I've tried. The challenge was to serve a medium rare steak at a reasonably hot temperature, and the chef did not disappoint. Just blackened enough outside, just juicy and tender enough inside. Oh, and the "potato salad" was actually an upscaled roasted potato with bacon bits. Very nicely done.
The burgers? Well, I've been eating Earl's burgers since they opened on W4th in Vancouver in the 80s. It's as good as ever. And of course, their signature clam chowder never fails.
Finished off with a birthday celebration with their chocoate sundae and chocolate lava cake. Both were very good but the latter was to die for! It just melts in your mouth. And volume was very reasonable too.
A great experience all in all!
This restaurant should be closed, permanently.
We arrived on what should have been a busy night for the Rose Thai Restaurant West Vancouver, but the place was almost empty. This was a Sign from above to go somewhere else, but no, we had to walk in…..
The waitress, who I'm guessing is the owner seems to be in a horrible mood, but managed to take time out of her schedule of doing to find us a table.
Once seated, we asked for water and she asked us if we want tea as well. Thinking it was complimentary, because of the way she asked us; we said yeas and thank you; but at the end of the night she charged up 10.50 for a pot of tea.
The Rose Thai menu we were handed was the size to a hard covered novel and featured page after page of blurry food photos accompanied by an extremely pricey and complicated menu to read, let alone hold.
We ordered soup to start for 13.95. The owner said that the soup would not be enough for four of us, but if we ordered another portion for 6.00, she would make it a really big bowl. We said yes….. The soup arrived, the waiter said for us to make room on the table as this was really Big-Soup and it will take up a Really Big space! Once he lifted up the lid, we could see that the "really Big" was actually referring to the bowl that the soup was in and in fact, not the soup itself. He then served the soup (19.95) and all we ended up getting one medium size shrimp (No pealed), a teas spoon of "Safeway Style" vegetables in a cup of chilly infused tap water!
Halfway through our soup experience, the owner came running back to our table to say that we had made a mistake on our main dish food orders as we had ordered 2 different chicken dishes. We confirmed that we actually like chicken and that the order was correct the first time.
Next came the 4 small side bowls of rice. The waiter introduced it to our table as "Here's your Uncle Ben's Rice" This was really not that funny as we actually went to the Rose Thai Restaurant for an authentic experience. To top it off, the restaurant charged us 5.00 for each bowl of rice, a price that would make Uncle Ben cry….
Since there was no one else in the Rose Thai Restaurant in North Vancouver, our main dishes arrived really fast, So fast that maybe the food fell out of the bowls on the way to the table, because the portions were extremely small. Example: Our chicken dish in coconut curry had about 1/2 cup of vegetables, 1/2 cup of shredded chicken with 1 can of coconut milk for 14.95 and with was supposed to feed a table of four.
Five minutes later, we had finished the three dishes (No surprise given their size) and rice and asked for the 2 separate bills. We then presented the owner with two Rose Thai Restaurant coupons from The Vancouver Entertainment Book. The owned then informed us that we could once use one coupon (9.00 value) per table. We questioned her because no where on the coupon did it say anything about one coupon per table and the rules with using the Vancouver Entertainment Book are only one coupon per bill. The owner went on to say that she agreed with us but said that she changed her policy on the entertainment book coupons after the book was printed and came out. She said that it is the customers fault and therefore the customer must pay.
In conclusion, the Rose Thai Restaurant in West Vancouver was a complete rip-off, with extremely small portions being served. This restaurant cares more about how they look than how they cook. They charged for rice and soup that other Thai restaurants in Vancouver would include with the meal and the complimentary tea was 10.50. Very misleading, very un-Vancouver like.
We were very disappointed the Rose Thai Restaurant will probably end up in the restaurant obituary section of your local newspaper soon enough.
Thanks for heartburn!
We had a chance today to go to Five Guys at Park Royal
I had been to one in Milwaukee, and had enjoyed it. Of course it is more expensive here
than down there.
I had the cheese burger, rainbowcrab had a bacon cheese burger and we shared a fries. And yes 2 adults can share 1 small fries, they are huge!
They were good, I enjoyed the toppings, and loved the fries. I also really enjoyed the free peanuts.
Rainbowcrab liked her burger, said it had very good taste, but for some reason hers was cold.
not sure how that happened as they grill them right there?
I would go back, would like to try a hot dog next time.
My spouse took me here for a Milestone Birthday which happened to be at Valentine's Day as well. The view was fabulous, the food was good, and our server was friendly and personable. The hostess at the front was something to be desired though. Not warm or welcoming. Cordial and very uptight. I understand it was probably one of the busiest days of the year for restaurants; however a sincere smile and friendly thank you or how was your evening would have went long way. Our reservation was early and when we left around 7:15 pm the restaurant was not completely full, and the front staff (4) was standing around chatting; this leaves me to conclude they weren't busy or stressed. Not a good representation of the restaurant especially when they are the first person of contact and departure. Luckily I was in good company so I put it aside.
I found out afterwards my husband had made a note at the time of his reservations to advise the restaurant it was my birthday. I believe it is the job of the hostess or reservation manager to advise the server of this. It was completely not acknowledged. A simple Happy Birthday from our server would have made the evening more pleasant and a little special. Nothing else would have been expected. The special dining experience at the Salmon House definitely falls short. What sets apart an extraordinary restaurant from an average restaurant is the finer details and service from beginning to end.
We had gone to Le Crocodile for lunch and everything was amazing. All staff was warm, pleasant, helpful and attentive. The Classic French meal was extraordinary and done to perfection. We both had seafood. We reluctantly skipped dessert, but we were given cantaloupe sorbet to cleanse our palette and two chocolate crocodiles. The restaurant did not know it was my birthday, but we felt like it was a privileged to dine here and they manage to make us feel very special. A stark contrast to the Salmon House. Unfortunately my memory of this special evening at the Salmon House won't be for the food, view, decor, and ambiance but the unfriendly and non-welcoming hostess at the front, and the restaurants ability to make us feel like were just another mouth to feed. With so many other establishments in Vancouver with just as amazing views, it won't be difficult not to make a recommendation or desire to dine here for any special occasion, let alone a regular dining experience any time soon.
Stopped by today by accident while visiting the North Shore today and were we happy we did!
Delicious, fresh, inexpensive and FINALLY perfectly prepared sushi rice. The tempura was crisp, fresh and the dipping sauce was so flavourful I could have drank it... The portions are also extremely generous.
We'll be back!
Mr. B and I missed the 3pm sailing by mere seconds......leaving us with nearly 2 hours on a sunny day to wander around Horseshoe Bay.
Our dog had earlier scarfed our leftover roast beef (intended for sandwiches - we wouldn't want to be tempted by the overpriced offerings on the ferry!) and as we couldn't find a decent deli in the village to replace the meat that the dog had pillaged, we decided on C-Lovers.
Now, I'm not a fish & chips person - I mean I like it, but I tend to avoid deep fried anything - so this is something I'll have maybe once or twice a year, and the only other place I've gotten fish & chips from in the past couple of years is Moby Dick's in White Rock - I always find them to be delicious.
So, back to C-Lovers. I had the dog in tow, so it was up to Mr. B to order. He came out bearing 2 very large paper wrapped packages - a single order of halibut and chips for each of us. I have to admit, it smelled delicious.
Unwrapping our treasures, we discovered more fries than we could handle. Mr. B commented that perhaps he should've ordered a 2 piece as one order of fried would have fed us both quite nicely.
The halibut was really good. The batter was not too thick, the fish was tasty, and wasn't offensively greasy. Mr. B wished for more fish!
The fries, well, they were real potatoes and could have been good but unfortunately were undercooked - so they went right to the trash bin. Yup, nothing worse than a soggy underdone french fry - we must remember to order fries a little on the overdone side! The tartar sauce was disappointing as well. Just a takeout packet - not even a little tub - alongside a lonely packet of vinegar - and only one each! No lemon, salt or pepper to be found in the takeout wrapper....wet wipes and utensils would have been a nice touch - we felt a wee bit abandoned....left out at sea, perhaps?
The halibut was good though! And for under 20 bucks beat the pants off of anything from the boat.
A terrific chinese restaurant, run by a very friendly family. Decor is lovely and tasteful. Service is fantastic. When they first opened, I was extremely happy with their food and it was very close to authentic chinese, especially for West Van. I went often for dine-in and take-out. They try to make their diners happy. For some reason, I bought take out a few months ago, and the taste of the food kind of changed, to more of a Western chinese flavor (to my dismay). This might only be temporary; I have not been back to try again, yet. Service was still wonderful. Worth a visit.
|1.||Troll's at Horseshoe Bay|
|3.||Beach House, The|
|5.||Boathouse Restaurant, The|
|6.||Cactus Club Cafe|
|11.||Red Lion Bar & Grill, The|
|12.||Five Guys Burgers & Fries|
|14.||Zen Japanese Restaurant|
|15.||All India Restaurant|
|19.||Savary Island Pie Company|
|20.||Milestone's Grill and Bar|