This was our second visit after an overall positive (it would have been great but for several mistakes by our server) first visit. Why do restaurants almost universally choose the same 5 desserts - tiramasu, chocolate cake, creme brulee, ice cream/sorbet & usually cheesecake? Give us some variety please! The service was poor. The place was packed & there were not enough servers but that is no excuse for not refilling water glasses for the whole service plus we had to get cream & sugar for our coffees from another table. For the price the service should have been much more attentive
This review is applicable to any Cactus Club in the lower mainland... I've been to about 6 of them and I will give them this... the chain is very consistent, but that's not necessarily a compliment.
Over the last several years I've been back to the various CC locations because when entertaining clients it's an easily recognizable meeting place and is "posh" enough to entertain clients and most locations are nicely accessible. Those are the positives.
One of my few non-business related visits to CC in West Vancouver I ordered fish tacos, touted as a Rob Feenie creation. Well, Rob Feenie has become more of a public relations addict than a chef but I still wanted to believe that there would be some magic in this dish. After all, fish & Mexican... 2 of my favourite things in life, how could it go wrong? Well, first, the dish was cold... but not supposed to be. The fish was dry and tasteless, oh... it's too painful to go on. It's one of those dishes that returns to haunt you in your mind for years and years everytime you think about ordering something similar in another restaurant. If I were a "Chef" and they put my name to this dish I would crawl under a rock for at least a month. Poor Rob, did he ever taste this dish? But he sure got paid for it, no doubt.
Onto other visits... I order the Rocket Salad usually because it's a salad and a safe bet. It's very big, very mediocre and very soul-less. Onto the service... I can't help but notice that all the waitresses look exactly the same and they all dress in exactly the same tight style of black clothing with slilettos which is oddly uncomfortable looking. They are all trained to be pleasant but many times they forget things and you just smile and repeat yourself whenever you need to. Nobody really seems to be there to work hard, they all look like they're looking to pick somebody up. If I was there with my date, I might be tempted to peak at the cheque to see if the waitress wrote a cute little note with her phone number on it (but I'm sure that's forbidden in the employee handbook).
Unfortunately, this chain is a sad indication of where our society is headed. This is upscale fast food chain where everybody looks good and doesn't know anything about truly good food & service. The decore is exceptional and it lulls the average customer to buy in that the food must be special too.
I feel like like a fraud everytime I go there because we make Hollandaise from scratch at home for our eggs benny and we drink wine from crystal goblets on a Wednesday night in our sweat pants if we feel like it.
I don't like these places because I think they cater to the tasteful but tasteless crowd, like people with gourmet kitchens who never cook. But Cactus club is probably here to stay and I will probably still go there whether I like it or not.
I went to Amici's tonight with my wife. I have noticed this place over the past several years and always wondered what it was like inside. Tonight, the food was very fine but a little pricey at 80 bucks for the two of us (we had no drinks). The service was pretty good too, the waitress was freindly. Overall we would recommend this restaurant.
out of all the different earls restaurants this will always be my favorite. however last time i had possibly the worst service i've ever had at any restaurant. it took almost 10 mins to get my drink order in, and even though i was already ready to order my food she never asked me and i had to wait another 5 minutes to get my drink dropped off. she said she'd be right back and went and talked to a table that looked like her friends for 10 minutes then finally took our order. i had the salad i can't remember the name of but it was delicious and it came out pretty quick. my wife had a couple of appies that looked pretty good. but i'm getting sick of these chains because it's the small restaurants on the north shore that put in their best. i hope if there is going to be a next time their management has realized how terrible that server is and i can get some decent service again.
Crema makes some of the best coffee and specialty drinks in all of vancouver.Their specialty drinks (lattes, espressos, etc...) are incredible. Although the sandwiches can be a bit pricy for the value, they are made fresh and consistent in taste.
Ambiance is great and just across from the ocean. People watching is always fun especially on sunny days. Tables and chairs make it so that you never want to leave. Staff are knowledgeable and all the baristas have to earn their time behind the bar.
If you are looking for an incredible and authentic coffee house experience, go to crema.
visited restaurant with some friends for dinner recently as we wanted some good authentic thai food. the restaurant's ambiance was quite nice, with cozy settings. restaurant was quite empty when we visited with just another table occupied and we were greeted by a gentleman, perhaps the owner
2 of the appetizers on the menu which we had wanted were not available while a number of other items had stickers placed on them(meaning not available) or on the price(meaning priced changed) menu selection was inadequate
greatest dissatisfaction was the attitude of the lady server who had an attitude problem -haughty and not helpful when asked about items on the menu. she gave short, crisp replies without bothering to explain questions on dishes which we were not clear
food was just about alright but not impressive at all, but value for money was poor as prices were steep for the quality of food served
unlikely to revisit this restaurant again anytime soon
For Thai food this is the place. It is also the greatest place in West Van for lunch. My family love this place and request it every time. Lunch prices are excellent and the food superb. The service could not be better. I love the gentleman with his wit and charm - he makes the meal a real treat with his attentiveness and incredibly quick quips. Gentle, kind, polite, funny man. We leave laughing with totally appeased appetites. The food is fresh, tasty, nicely served and we all have our favourites and the gentleman asks us if we are having the usual - we just grin! The papaya dessert is a must. So is the cold Thai tea. The chicken on spinach with peanut sauce, yellow curry, and garlic pork are our usual, try them. Excellent.
This store and deli has great food, service, prices and selection. The best humous (spelling?) in town. It is a real treat to check out the new selections, teas, foods and fresh produce. Bought their bacon wrapped steaks for supper and found them excellent. Great selection of gluten free things. Always an adventure to see what new things they have stocked. The recent renovations have made it really classy looking.
We make it one of our stops on our way to town.
It's so nice to finally have really good Indian food in West Vancouver. I've dined in a few times, and found the service to be adequate. I really appreciated having the curries served with a tea light to keep it warm. I've ordered take-out many more times and still really enjoy the food. I've been pleasantly surpised by the level of service a couple of times. For example, I wanted to order an extra side of butter sauce... an item not on the menu. I was prepared to pay, but was given a fairly large container of sauce free of charge. Talk about going above and beyond! Dine here and keep the restaurant alive. I think they're worth it!
I've been to this White Spot quite a few times over the last few years. It's one of my favourite places to go for comfort food. The servers are always attentive and make useful suggestions. Although the hosts aren't always waiting for you at the front when it gets busy, they usually seem to be working hard.
I love the legendary burger. It's one of those classic foods that I never tire of. I also like that they're constantly changing their menus; the feature sheets always offer up variety.
I always take people from out of town here; it's one of those things that is just part of the BC experience. It's a great family restaurant, and I notice that there are always seniors who must be regulars; the staff often greet them by name.
I've never been dissapointed here, and will probably be a lifetime customer.
As a side note, I actually asked a server about changing only one of the TVs in the lounge; apparently, they have to all play the same show, and since sports is the most popular choice, that's what's always on.
Checked this place out during lunch and ordered the Pad Siu. It's suppose to be think fresh rice noodles but they seem to just use the Pad Thai noodles which make it just taste more like Pad Thai. Pretty good flavours and freshly made but wouldn't try this again. Price is just ok at about $7. Service is fast.
Love this place. It is very authentic Thai food, maybe a slightly limited menu, but whats there is always good. It fresh, spicey if you ask for it. Portions are a bit small, so it can be a bit pricey if you are hungry, but, we think its worth it. We generally get the YomNui salad, a hot Penang curry, one of their thai Basil stir fries, and squid. Iam not a Phad thai lover, but others in the party loved it. Also love the funny older-dude waiter who is English I think, and spent too many a year sniffing the spices!
Yanaki is a VERY small sushi spot located on marine drive in west vancouver between 14th and 15th. This place is SMALL but never the less out standing. Prices here are about average... You can find cheaper sushi on the north shore but Yanaki's price to quality ratio is unbeatable. I started off with the spinach gomae, as I do everytime I eat Japanese. I have proboley have had over 150 different gomaes from around vancouver and this is BY FAR the best Gomae known to man kind... well at least in Vancouver. It is made in house and the recipe was probably handed down from god himself. I then grabbed an appetizer sashimi which came with 2 tuna, 2 salmon and 2 red snapper pieces. Fish was fresh and a great deal at $6.95 . Finished up my meal with dynamite roll which was $4.95, was very tasty, large and beautifully presented. All in all Yanaki is probooely the best sushi place in West Van. Don't be scammed by overpriced places like Zen and so forth.... this small place as the fish game on lock.
I've been a regular customer of this place for over 10 years now and each time I have never left feeling unhappy.
Food: Food has always been consistent in quality and taste. Whenever our family dines here, we always order three things: calamari, spring rolls, beef pho. Both the calamari and spring rolls are crispy and taste great when dipped in the sauce. The beef pho soup is tasty and hot so that we are able to cook our raw beef in it. The noodles are light and compliment the heavy taste of the broth. We have tried other items as well such as chicken/pork brochette, chicken salad rolls, deep fried banana with ice cream which all receive high marks from me.
Service: While they've had several different servers over the years, all of them were/are professional and courteous when serving my family. Even when they made mistakes such as bringing us the wrong food, they have always handled it professionally. Also, when one of my family members spilled their drink one time, they reacted quickly and got towels and made sure everything was ok.
Value: It's a bit expensive but for great food, it's worth it.
Ambiance: I've never really liked the look of the place but it feels cozy whenever I sit there. There's nothing special about the decor when eating there at lunch, but at night, the dimmed lights along with the piano definitely invokes a warm feeling.
Overall: I go for the great food. Their food has never let me down once and until it does, I will keep returning for more.
Just about every Cactus Club I've ever been to has had a weird decor to it. I usually take the kids to the one across the street from Metrotown, which is cold and sterile, but the one at Park Royal had an awesome sort of ambiance to it, and the food was much better than what I was used to, which says something because the food is usually really good! They were really busy when we went but I left my cell number with their desk and they called me after twenty minutes and got us seated and fed in about another twenty. It was a really good time and we're going to have to make the trek back out there again!
The kitchen staff at Trolls must not care an ounce about the customer.
I have been 3 times in a row and they have got my order wrong ALL 3 TIMES.
There are no apologies. It's like the wait staff doesn't care.
The whole kitchen should be fired for incompetance.
Don't EVER make a special order in this place.
Ordered the one piece halibut and chips and a pop, and a coffee at the end.
The halibut was one long piece, but the batter wasn't crispy. It was a bit soggy actually. Don't know what all the fuss is about with the place. I've even MADE better fish and chips at home.
All in all, it was a $20 lunch for one. Too much for one piece of fish and chips, even if it was halibut.
On a side note, though, I did go there previously to this review and ordered from their take out menu the cod and chips and it was much better. Maybe because they have their own deep fryer and staff just for take out and you know the cook is not busy wasting time and energy on other people's menus. You see him batter it up, dunk it in the hot oil and take it out just for you.
In the sit down restaurant, you never know what is happening behind the kitchen.
Crab fest is on. Was really looking forward to the dungeness crab and was not disappointed with that. However, the extremely bland rice pilaf (no spices) and undercooked old, fibrous green beans really detracted from the plate (and yes, I would have eaten it if it had tasted good!)
They're also having "Appy Hour" in both the bar and restaurant. We tried the fish sliders which were small but tasty. The yam fries were good. The appies could definitely make a meal if you order enough of them (and there is some variety).
We ordered fish and chips as well and the fish was dark, greasy and we didn't finish it. Chips were okay.
Oddly enough, the chef came out and introduced himself. It is very awkward to say to someone who cooks your meal that the food is less than you expected while you are eating.
The service was decent; however, at one point the waiter buggered off, and we were looking for him to put water in our glasses, which is something he should have done when we sat down. Finally another server (who seemed more on the ball) came by and rescued us.
There are definitely better restaurants for the money. Although the crab was good, I can pick one up at T&T really cheap and make it at home. The view of the ferries coming and going was beautiful, but you can easily watch them from the park beside the terminal while you eat your fish and chips from one of the takeout joints.
I've seen Thai Express in the food court, and decided to try it. I saw what another customer had ordered, and her soup was large with lots of veggies. I ordered the chicken peanut stir fry with rice, and waited for about 5 minutes to have them prepare my dish. I had alot of veggies, the chicken had a nice flavour and the rice complimented my meal.
I was quite surprised how good this place was, and only wish I tried it sooner.
Will be back
We dine lot and like Cactus Club Cafe (specially the one on Burred Street). Unfortunately we didn’t have good experience this time as chicken wings was under cooked and bloody also my steak was over cooked and we told our waitresses but she just told us sorry and didn’t offer to change it at all. So defiantly are not going to that location anymore.
|1.||Troll's at Horseshoe Bay|
|3.||Beach House, The|
|5.||Boathouse Restaurant, The|
|6.||Cactus Club Cafe|
|11.||Red Lion Bar & Grill, The|
|12.||Five Guys Burgers & Fries|
|14.||Zen Japanese Restaurant|
|15.||All India Restaurant|
|19.||Savary Island Pie Company|
|20.||Milestone's Grill and Bar|