I came into this location just after 7:00pm tonight and ordered a chicken sandwich and requested a Caesar upgrade. Order came out wrong, with fries instead, was not in a rush so waited for correct order.
I later noticed that the total bill seemed unusually high, I later approached the front counter to verify the cost of the salad upgrade. I handed over my debit receipt, was told only tax was added and was assured multiple times that it was correct.
I felt I was likely being scammed, so I demanded the original bill. A short time later the front counter attendant returned (without it) acknowledging that it was in fact $1.75, not $4.25. She only gave me $2 back (I was overcharged $2.50+tax). I again demanded to see the bill. She finally came back with it, this time relenting and crediting me.
Twice my server did not check over what I ordered. Will not do business again.
I have eaten here a few times over the last couple of years and have found the food to be excellent. The flavours are not as pronounced as at some other Thai places, but I find that they are more balanced. My last meal consisted of Beef Larb, Green Papaya Salad, and the Pannang curry. The portions size was good for the price and quality of the product was excellent. The ingredients were perfectly prepared and the balance between the spices was bang on. I find some places drown their papaya salad in fish sauce, which was not the case here, and the larb had a nice mix of citrus and heat. The Curry was rich and complex and again a good balance of spice and sweetness. I would also add that they do use tamarind in their Pad Thai...unlike a lot of the other Thai restaurants that use Ketchup.
It is a small place and yes the service can be a little spotty, but I have always had friendly and attentive service whenever I have been there...albeit a little slow at times. The décor is basic, but it is comfortable and definitely not stuffy.Not a place for a romantic date or big party, but a great place for a quiet tasty dinner.
Having traveled a fair bit throughout Thailand, I would say that this is the closest I have come in Vancouver to the flavours and quality that I encountered there. There is no such thing a "typical" Thai food. Every region has it's variations, but if there somewhere that comes close, it would here.
Three of us hit the Trattoria for our first time around 6 pm on a Friday. Only a few tables were occupied so we were seated promptly. Marble tabletops and red and white checkered dinner napkins are the main decorative nods to an Italian Trattoria. It looked like a good place to hang with a group of friends over drinks after work and small groups drifted in while we ate dinner.
The brief menu focuses on pastas and pizzas with some side and dinner salads/antipasto and breaded veal/chicken dishes. Waiter didn't mention any specials so we chose off the menu. Service was very attentive and the food arrived promptly so full marks for service.
But we were a bit disappointed with the food. My Caesar starter salad was nice, crisp and garlicky so that was a good start. But I was halfway through my linguine carbonara before I realized the bitter aftertaste I was detecting was burnt garlic and not just a sharp cheese. The prosciutto pizza that one tablemate ordered had a lovely slightly charred thin crust but the sauce was pronounced bland and the prosciutto and cheese were just dropped cold on the hot pizza . A minute back in the pizza oven would have warmed and crisped up the prosciutto and melted the mozza. The spaghetti and signature meatballs that our other tablemate had was well executed but the marinara sauce was also quite bland, likely the same sauce used on the pizza. We're used to more kick in our Italian food so that was a little disappointing.
Three entrees, a Caesar salad and an iced tea came to $82 with tip so the value without alcohol is decent.
Opened just a year ago, I came here on my birthday with my girlfriend a couple days ago to try them out.
We both absolutely love patisserie shops and their style of desserts so we had high expectations to begin with. Needless to say, this place did not disappoint.
Steve, the owner and chef, was very hospitable, generous, kind and welcoming. His little toddler of a daughter was also just the sweetest thing. He himself was always ready to talk about his creations and thoughts as this is a man with deep passion for what he does and you can feel it everywhere - the aura.
First, when we walked into his place, my initial thoughts were the cleanliness, luxuriousness and yet modest / minimalist design. It reminded me of Thomas Haa's shop because I visit his store often. I than learned from Steve that he had worked under the master tutelage of Thomas for 5 years and now has finally struck out on his own just a year ago.
The shop is tucked away in a more quiet section of marine drive in west van. The picturesque settings mix well with the sumptuous creations that is Steve - yet reasonable priced. I am always price conscious, who isn't? And when you enter the luxurious end of the spectrum, it's not a question anymore but a principle. However I will get to this part later to help wrap things up.
We had a Bailey's inspired dessert, a mango milk chocolate dessert, a ham and cheese croissant, some chocolates and a large cup of latte to share.
Having had Thomas's desserts many times, I couldn't help but compare them both during my own internal verdict, but I will tell you what makes Steve stand out and is making him a strong contender for top spot patisserie store in Vancouver, or even one of the top spots in Canada.
I do not need to describe the taste, because their technicalities are all superb. What I will describe is, what I presume to be, the chef's concept and belief direction.
His desserts are at least 30% less sweet than Haa's but their flavor profile is absolutely amazing and on par with Haas. Decadent, yet not dense. Airy yet with varying layers of texture and not linear. The desserts hit you not with flavor or the masking of sweetness that is pretentious only at the tip of your tongue, but with much depth as its aromas fill you everywhere from mouth, to throat, back to nose and finally gone until your next bite.
You're paying for an experience here.
A stand out, I do have to point, is his croissants. I also eat at Beaucoups quite often for croissants and they're rated #1 in Vancouver. Well, croissant wise, Steve's is up there with them. Extremely well layered, light and airy, it's just a beautifully made croissant.
His Habanero and Honey chocolate was something I think the Asian community such as myself would enjoy immensely. The kick comes a little later and than the honey helps bring out the spicy habanero even more, finally with the chocolate washing over and complimenting all of the combined flavors. It was like a reverse play.
This may sound a bit cheesy, but I can't help but imagine Steve, sitting there with much patience and fortitude, tempering a great piece of katana (In this case, his desserts) like the master Japanese sword smiths of old.
Where every temper is an - almost religious - process and movement that inches ever higher in creating a masterpiece for you to enjoy in the end.
This place's value is beyond and is worth every penny. Go there, sit down, take your time and enjoy the afternoon as you realize for yourself the mastery behind Temper.
Today we ate the buffet at Maurya; the first time in awhile and were disappointed. This buffet has gone down hill since I last reviewed it. There is less choice in the buffet and items such as the butter chicken had a lack of chicken (we were able to fish out some chicken as we were there at the opening, but it was mostly sauce,) Poor service..no water refills offered, and plates not picked up until just before leaving. Time to find a new Indian Buffet.
As the restaurant opened at 11:00am we arrived at 11:55. The owner (Rose, we were told) had still not shown up and there were people waiting. They said she was on her way. It was pouring rain. Ten minutes later she arrived without the keys. Did I mention it was pouring rain? Another 10 minutes go by and the cook shows up with the keys. My friend had an Entertainment Book coupon which Rose would not honour. It was for dinner not lunch - our mistake. Things are not improving. Saying the food was mediocre is a bit of a stretch as the Pad Thai was stodgy (and $10.00!!). The soup was not heated through. The salad looked sad - I didn't eat it. My friend ordered the Red Curry. It was yellow. The appetizer was $4.99 for two spring rolls - they were the smallest spring rolls I had seen. When we went to pay she mentioned the coupon and we thought she was going to honor it as we certainly had to wait for her. Instead, she said, "Your coupon was probably expired anyways." It didn't expire until Dec. 31, 2014 as we told her. Unbelievable!! Will NOT be going back.
I have been to this restaurant several times now and I like the location very much. Great dining atmosphere and fantastic views and because of these, it has always been a nice day out for my wife and I. In the summer you can eat outside and enjoy the fresh air and smell the Howe Sound. Unfortunately the food and service are not at all consistent. Sometimes, the food are great and sometimes they are not. The services are also the same, inconsistent but they are never really bad services. I had really good services before and sometimes at worst, mediocre. If the service were poor, I normally tell them and give them less tips.2
I have been to the beach house a couple of times before, the last being for my sister's wedding reception. I came again for a date w/ my boyfriend and we asked for a seat by the window. The view is just beautiful from here: you can see the beach, lion's gate bridge, burrard inlet...I don't think I need to go on. You get the point.
I seldom eat here, only on special occasions, which is why I don't mind them positioning themselves an upscale dining spot with a spectacular view. Despite it being a popular location for big parties and events, parking is not a problem. There are both valet parking and on Bellevue ave options available.
I know what to expect of the prices - $20+ for an entree, $10 for a cocktail, which is not bad at all! The food was perfect, to say the least. We had some share plates and entrees. My prawn linguini was delicious and so was the gyoza. But the service left much to be desired. The waitress seemed to be inexperienced, which I can forgive, but inattentive? She forgot to bring my boyfriend's entree, took the longest time to bring it and didnt apologize when she mixed up our cocktails.
I use to enjoy the drive-in. It was an easy way to get a car hop special hamburger with out having to wear a shirt. But the reason that I am writing this review is because of the quality of the food for the value.
Like most people I would like to eat healthy. Not only did I not get the half plate of mixed veggies, I got stickey rice, not fluffy. The veggies were just two, well cooked, flavorful, but limited. And the turkey was less than filling. I think they cook their own turkeys. I might be wrong about that. Still, for the price, it was just a bit too little.
I should have stuck with the burger and half and half fries. Half edible, half fry ends that are only good for the gulls. I know of other places near by that have better value. Next time.
I think they lost the vision at this location.
It is hard not to get dirty when you eat at Five Guys. The burger is not only kind of greasy but the stuff tends to fall everywhere. The service is kind of slow but the good thing is that you get to have free peanuts while you wait for your burger. I know it sounds like not much, but what do you expect? It is a fast food place after all...
The few times i've been to Five Guys, ive noticed that the portions in Five Guys are LARGE. Larger than Canadian standards. If you like to eat, come here. Otherwise, plan to under-order. We were two and had to take the fries as leftovers because we couldn’t finish them!
I considered Trolls a convenient place to eat if you are in a hurry or waiting for the ferry to arrive with a beautiful view of the water. The view is INCREDIBLE from here, a real privilege that this places takes for granted. I had been here twice before but didn’t remember having had a bad experience. This time around, I suggested to my boyfriend to make a stop at Trolls. Whyyyy?? We were practically ignored when we arrived and once we managed to get seated, it look our waiter nearly 15 minutes to bring us our menu. He didn’t even apologize! The food was not even good to my disappointment. My fish looked old and the chips tasted bland. The fact that the place smelled funky didnt help either. Bad bad experience.
Since this restaurant is currently quite popular with the local crowd, it's possible that the chef was just having a bad night and that my experience with Ginger and Soy was not typical. Nevertheless, for what it's worth, here's my review:
On my way home from work one weekday evening, and feeling ravenous, I decided to give Ginger and Soy a try.
Since it was my first visit I ordered a nice safe simple take-out chicken chow mein (with soft noodles).
The restaurant looked clean and well-appointed. Service was polite and efficient. Food was ready in 15 minutes.
When I arrived home (no more than 5 minutes later), I discovered that the noodles were dry and rubbery. The few included pieces of chicken and vegetables were cut-up so small as to require a magnifying glass to see (no exageration), and there was no sauce whatsoever. Much to my shame, I was so hungry that I ate a bowlful before dumping the rest in the garbage.
I have traveled much of the world and have eaten in some of the best restaurants and worst dives in Asia, but I have never had a worse chow mein EVER. Shame on you, Ginger and Soy. In a small community like West Van, where word of mouth counts for a lot, quality control can make or break a restaurant, and your popularity can disappear in a month. Please please please take more notice of the take-out meals that are coming out of your kitchen.
Balthazar V., an Ambleside local
The table was dirty. The cutlery was dirty. The smoked salmon eggs benedict was delivered cold to my table.
When I complained about the dirty table, the young hostess dabbed at it as if she might hurt it.
When I complained the cutlery was dirty, specifically the fork. Only the fork was taken away to be replaced.
When I complained, after my smoked salmon eggs benedict arrived cold, that there was no salt and pepper at the table, the waiter came back with some pepper only. Then I had to ask him about the salt. He ran off to look for some salt. This poor, amateur service was the worst I've experienced in a long time.
When I complained that my meal was delivered cold, I didn't have to pay for it.
Did I miss that it was Amateur Employee Day at the Trattoria?
Around two hours later, I discovered that I had to run to the toilet. I kept running to a toilet for the next 9 hours!
The food tasted great.
The restaurant won the "beef noodle contest" in past year.
so the expectation of the food was fairly high.
so I tried their "Champion Beef Noodle Soup"..it was pretty much tasteless
the quality of the meat is decent however the noodle was hard as rock.
the drinks had a glamorous name however the pearl was hard as well.
all in all probably by far the worst restaurant I've ever set foot in.
and very amazed how they managed to get three stores open in vancouver
NEW MANAGEMENT = EXTREMELY BAD RESTAURANT
I won't go into a long description of this place and the quality of its food, suffice it to say it is TERRIBLE in every sense.
Do not waste your time or money "checking it out" I can assure you, you will be disappointed.
Food is very bad, service is hurting, but mostly due to understaffing, dishes on the table were dirty, host and manager is crude and immature.
Altogether a very unpleasant experience for me and my family.
I made reservations well in advance for an anniversary dinner - 4 of us. We arrived at the time our reservation was for - 7:00 pm. We waited behind another couple for at least 20 minutes in a crowded doorway. Finally a lady came over and said we would be waiting for quite a while longer - the entire bar was filled with people who had a reservation for 7:00 pm. We finally left at 8, stranded as we had taken a cab so we could drink some nice French wine. On Monday, feeling responsible for our evening out and wondering what the heck happened, I phoned the restaurant and the man? who answered was so angry it was incredible. He told me I was going to DIE and when I did, what did 20 minutes waiting to eat matter? He would not listen to me, it was not 20 minutes, but that was not the point at all. He SCREAMED at me for at least 15 minutes, saying people who make reservations never arrive on time, he is in the business to make money, so if someone is there, he doesn't care about the reservations he has made. Think about that I have lived and gone to restaurants in Vancouver for 35 years, never been spoken to this way, never had this experience, can't believe it at all. What a jerk, and what a way to run a restaurant business.
We've been to the "other" fish and chips joint in Horseshoe Bay several times but decided to try C-Lovers for a change - wow! wow! wow! Did I say wow?? First, the downside - the service was slow - we sat ourselves down and had to wait, wait and wait for someone to come and ask if we wanted anything to drink. Okay, they were busy but not overcrowded. We placed our order and about 20-25 minutes later we finally got our dinner - did go fishing to get our fish? as how long does it take to deep fry fish?
After the first bite all was forgiven - the service may be slow but the incredibly awesome food made up for it. The 3 of us ordered Haddock (one with chips the other two with caesar salads) and we all agreed - that is one incredibly delicious fish. The batter is light (not over coated), it's crispy and not greasy at all and the size was beautifully generous. The caesar salad didn't have much flavour but it was okay, better than some other places that we've been to. It took a while to get our bill (again slow service) but that's okay as we weren't in a hurry.
So the food is great but if you are in a hurry to catch a ferry, make sure you arrive here way ahead of schedule as you might miss the ferry (even though the food might be worth missing it).
Went here with my cousin a few nights ago and ultimately I really wonder how this place makes money, let alone carries the good name of White Spot. Upon entering the waiting area, we were NOT greeted promptly as other White Spot locations - I say that we waited for 10 minutes before being being shown a table while my cousin says 7 minutes because he's actually nice (***NOTE how I just said being shown a table, let alone being greeted, getting an apology, then being told about the specials, etc.***).
Our server was rude right off the bat - no smile, monotone voice, and no warmth towards customers of any ethnic backgrounds. When I say this, please don't get the idea that I'm calling her a racist, but there was an East Indian couple (newly weds maybe?) that waited a long time, was seated at a really neglected table, and was there was no service. Literally, the man got up from his seat and politely asked a server if they could order their meals and the response that he got (and I quote) "can you like sit down and shut up? I'll be there in like a minute." To add insult to injury, I also showed my White Spot discount card and she made a face. She then threw our bill onto the table and snapped "is that all for you two?" Both of us were really uncomfortable with the tension this place has and just decided to pay cash. Here's the kicker, I was going to tip her $10 but threw the $10 aside and took the payment of total bill. then she complains to someone that we didn't tip her! Effing BS straight up!
For anyone who wishes to come here, rest assured that the quality of the food is NOT up to par with other White Spot locations. You're only ordering here just to fill up your stomach. Would definitely not recommend this location to anyone.
I'm a new comer to West Van but my good friend is not. So one day, we decided to meet at Thai Pudpong for dinner, and since I'm new to this location, i got confused between Rose Thai and Thai Pudpong (they're on the same road, just across the street from each other) I figured my friend had already arrived at the restaurant but, when I went in Rose Thai to ask where exactly Thai Pudpong is, a very nice lady called Thai Pudpong specifically for me and asked the server at Thai Pudpong to tell my friend I just got lost. Rose Thai told me where Thai Pudpong was and I thanked her and left.
When I had arrived at Thai Pudpong, I was about 15 minutes late for dinner, so my friend (of course) got uptight and mad at me for not letting her know that I'd be arriving late, I asked her; "Didn't someone tell you I'd be arriving here? I had Rose Thai call this place to tell you I'm late." My friend replied noting the fact that no one EVER told her i called to let her know I'd be late. When I asked one of the servers at Thai Pudpong, she said "oh, was that you? I'm sorry, I forgot." I really don't understand how I'm this sort of situation, you could forget!
Since my friend had started eating an appetizer when I had arrived already, we decided to finish it (which tasted revolting) and left to try Rose Thai instead.
Service is horrible, I can't say no more.
And the food is just ...... We only had ONE appetizer and just left! Really! This is a tru story, don't rely too much on Thai Pudpong! I'm laughing at how it had four and a half stars. Shame on all of you to write fake reviews! I had a great feeling about Thai Pudpong when I walked in... But now, no.
I've been to Rose Thai about several times now? The food is great, the service is outstanding, the ambiance is so comfortable and relaxing, and the price is so reasonable.
I honestly think their Pad Thai is the best, every good Thai restaurant should have amazing Pad Thai and only Rose Thai can pull that off.
The yellow curry crab is probably the meaning of life. Really, the crab is amazing, I beg you to try it.
The washrooms are amazingly clean and all the tables have elegant white table cloths, enough said, the place is a m a z i n g.
Service is just exceptional, ask for water, they'll give you it, they'll even come to you before you raise your hand. It all works so perfectly I can't say any more.
Come to Rose Thai I swear you won't regret it.
|1.||Troll's at Horseshoe Bay|
|3.||Beach House, The|
|5.||Boathouse Restaurant, The|
|6.||Cactus Club Cafe|
|11.||Red Lion Bar & Grill, The|
|12.||Five Guys Burgers & Fries|
|14.||Zen Japanese Restaurant|
|15.||All India Restaurant|
|19.||Savary Island Pie Company|
|20.||Milestone's Grill and Bar|