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  • Food2.5
  • Service2.5
  • Value2.5
  • Ambiance2.5
  • Reviews15

White Spot

797 Main Street
West Vancouver, BC V7T0A5
Tel: (604) 922-8221


Displaying 1 - 15 of 15 Reviews FoundSort: Useful | Helpful | Reviews | Date
By Bonka of Vancouver (464 Reviews)
Submitted Wednesday, August 3, 2011 - 3:44am [Dine in]

Having to meet up with the wedding party to go over final wedding preparation details, the majority vote led us to the Park Royal location.

Being a hot day, we decided to take to the patio facing Marine Dr. The traffic noise is rather annoying so there is a big sacrifice to dine al fresco here. Inside, you get the expected at White Spot.

I ordered their egg’s benny with side fruit. Eggs were poached nicely though I felt the English muffin lacked enough toast time. The hollandaise lacked overall zest while the slice of ham did little to add some taste to the dish. On the whole it was certainly one of the blandest benny’s I’ve had. The small fruit salad on the side was a nice refresher and a mild redemption to the meal. Other’s seemed to enjoy their meals to varying degrees of satisfaction.

Our server was pretty on top of things when he was around but unfortunately he did disappear for long stretches despite wearing a path from the inside to our neighbouring tables outside.

I would stay inside if you make your way here.

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Those @#$@ chairs
By Kujibo of West Vancouver (127 Reviews)
Submitted Sunday, April 8, 2007 - 2:11am [Dine in]

Yeah it's white spot you know what to expect. I've been getting the BC burger for 25 years and I still love it. This is one of the best burgers you can get - bacon, cheese, toasted simple bun, dripping in triple O sauce, and no sign of lettuce, tomato or any other kind of vegetable. As good as this burger is, you can't really stray from it and have a white spot burger stay tasty (lettuce and other stuff like it on a white spot burger is just wrong).

I have to admit I prefer the classic white spot before it turned into a milestones knock off. I think they went through a really ugly period over the last 10 years moving away from comfort food to whatever yuppie food it is now. I would say the quality of the new recipes is finally getting good enough to eat so they have turned a corner. It also seems like they finally figured out how to cook their fries enough about 5 or 10 years ago (I used to dread their pasty undercooked fries).

This particular location is not the best one. The ambience is conflicted as it's kind of half old and half new feeling. The thing I really hate is the few times I was seated in the atrium area, I found the chairs really uncomfortable. I think the reuholstering went terribly wrong as there are seams in them you end up sitting on.

I've been going to the Park and Tilford one lately and think it's a better in regards to (especially) service and ambience.

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By doodlebug of vancouver (58 Reviews)
Submitted Wednesday, February 13, 2008 - 8:40pm [Dine in]

We visited this White Spot after a day of snowboarding. We were SO hungry! We were seated promptly and our server came by shortly after we were seated. I ordered my usual, veggie burger w/ OOO and the classic plate. My guy ordered the 6oz burger w/ fries, the western plate and a chocolate shake. This is by far one of the best experiences we've ever had at a white spot. The food was sooo good! Fries were crispy. Service was fantastic.

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By dnj060 of Vancouver (32 Reviews)
Submitted Monday, November 13, 2006 - 12:06pm [Dine in]

Having been born and raise in Vancouver, I have been to many White Spots over the years. And have been to the Park Royal location numerous times, however, over the past 15+ yeas, White Spot has deteriortated so much that I rarely patronize their restaurants. But sometimes a Triple O burger is what I like.

The burger was mushy, the fries limp...

The service was beyond bad. We waited 45 minutes from when we were seated to when our food arrived, and it wasn't that busy.

How the restuarant has been renovated into a quasi sports bar seems bizarre. It's always been a family breakfast/burger stop.

I don't think I will return as it's not worth the wait and the disappointment. I've had enough of White Spot in my life and I know I'm not missing out!

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By knothead of Burnaby (20 Reviews)
Submitted Saturday, October 23, 2010 - 6:37pm [Dine in]

Checked out this place this evening for a late lunch was greated and seated promptly. Given menus prompted for drinks and served our meal very quickly.

My date the pumpkin soup but found it a bit too salty I tried it it tasted fine but only had one spoon full.

I had a burger and fires platter. The fries were plentyful and cooked nicely. The burger was ok standard toppings with bacon but the bacon was tough and not very tasty. The patty was ok kinda plain not very juicy.

The restaurant seem very clean I did not pay too muhc attention to things. with all the construction going on they may be bombarded with construction workers that meesed the place up some for the last reviewer.
We were check on duringhte meal and the bill came out very quickly but was not picked up at all I sense so that max amount of tip would be left behind.

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Feenie's inspiration is better than Bishop's.
By jose-s of vancouver (20 Reviews)
Submitted Sunday, July 29, 2007 - 6:55pm [Dine in]

Lately the menus have been "inspired" by famous local chefs. I've tried a chicken salad from the Rob Feenie menu and a halibut stir-fry from the John Bishop. I liked Feenie's recipe better for its subtlety, though I'm probably biased because I used to fly on Harmony Airways before they closed, and he did their menu as well. The stir-fry was heavy on the black bean sauce and probably would have been better steamed than fried. The hostess was too distractable, but the waiter was friendly and knowledgeable. The dining room was comfortable; the lower ambience score was for one of the bathrooms being out of order and the other one having a dirty floor.

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Great Breakfast Place
By Chicklet of West Vancouver (21 Reviews)
Submitted Monday, January 2, 2006 - 1:25am [Dine in]

There are very few places that do breakfast in West Vancouver. This is my place and it is predictable and never disappoints. Be prepared to go for a very long walk after "Nat's" breakfast. I love watching people here as well. There are pensioners with happy smiles and lots of time on their hands greeting each other on arrival ( A regular hangout no doubt), lots of young families on weekends, and baby boomers like ourselves. The very best is the "everything". Bacon, eggs, sausages and pancakes. Happily we exercise a great deal otherwise Nat would have done us in some time ago.

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How does this dreadful place still exist?
By verily of west van (10 Reviews)
Submitted Sunday, August 8, 2010 - 10:41am [Dine in]

We hadn't been to White Spot Park Royal for a long time, preferring the other more exciting Park Royal offerings like Milestones, the Keg, Cactus Club, the new 5 Guys Burgers and an excellent food court but decided to go there for lunch yesterday - what a mistake! Uncleared tables, disgustingly filthy carpets, dirty tabletops, unpainted drywall repairs, dark and dingy... the place looked more like a run down Skid Row greasy spoon joint than a West Vancouver institution but we made the mistake of staying. The server brought us drinks promptly but our order of fish and chips and beef noodles took 35 minutes and a reminder to the server to appear. The beef was OK though lacking in vegetables, just a few token small pieces of pepper; the fish and chips burnt on the outside but then a half inch coating of soggy, uncooked, dough like batter - the fish inside was OK but I had to peel off the disgusting batter to eat it. A visit to the washroom before leaving necessitated me wading through urine on the floor and dirty used paper towels in the hand basin. How does this place still exist with such other great offerings (including the food court and even MacDonalds) all of which are so much better - time White Spot got its management act together at this location?

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sadly the drive-in is gone.
By dogsbreakfast of Vancouver (Dunbar) (3 Reviews)
Submitted Monday, September 22, 2014 - 1:11am [Dine in]

I use to enjoy the drive-in. It was an easy way to get a car hop special hamburger with out having to wear a shirt. But the reason that I am writing this review is because of the quality of the food for the value.
Like most people I would like to eat healthy. Not only did I not get the half plate of mixed veggies, I got stickey rice, not fluffy. The veggies were just two, well cooked, flavorful, but limited. And the turkey was less than filling. I think they cook their own turkeys. I might be wrong about that. Still, for the price, it was just a bit too little.
I should have stuck with the burger and half and half fries. Half edible, half fry ends that are only good for the gulls. I know of other places near by that have better value. Next time.
I think they lost the vision at this location.

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Very inconsistent service
By UBCalumni of Burnaby, BC (6 Reviews)
Submitted Wednesday, July 27, 2011 - 9:14am [Dine in]

I have been to this establishment a few times (due to convenience) and the service has been very inconsistent. Some of the times it was acceptable and some of the times it was really bad. Once an employee wanted to seat us at a small dark table near the bar. We asked for a nicer table. We noticed this guy was trying to seat everyone at that little dark table and everyone asked for another seating except for this elderly couple who just sat at that small dark table. The restaurant was not busy and there were lots of tables available. That same day, during my meal, I paused to talk with the person I was dining with and the server comes from BEHIND me and picks up my plate. I was still eating. My napkin was not in the plate to indicate that I was finished. She did not even ask if I was done. She just came up from behind me so I couldn't see her and picked up my plate. I thought this was very rude.

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Keeps Me Coming Back.
By Dilbert of Vancouver (1 Review)
Submitted Wednesday, October 28, 2009 - 11:12am [Dine in]

I've been to this White Spot quite a few times over the last few years. It's one of my favourite places to go for comfort food. The servers are always attentive and make useful suggestions. Although the hosts aren't always waiting for you at the front when it gets busy, they usually seem to be working hard.
I love the legendary burger. It's one of those classic foods that I never tire of. I also like that they're constantly changing their menus; the feature sheets always offer up variety.
I always take people from out of town here; it's one of those things that is just part of the BC experience. It's a great family restaurant, and I notice that there are always seniors who must be regulars; the staff often greet them by name.
I've never been dissapointed here, and will probably be a lifetime customer.
As a side note, I actually asked a server about changing only one of the TVs in the lounge; apparently, they have to all play the same show, and since sports is the most popular choice, that's what's always on.

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Good burgers with a side of disgusting service
By alyen of Vancouver (1 Review)
Submitted Tuesday, July 8, 2008 - 9:06pm [Dine in]

I’ve been to the Park Royal (West Vancouver) White Spot restaurant numerous times. Whether its breakfast, lunch, or dinner, the food is usually above-satisfactory at this location, as expected from all White Spot restaurants. However, the poor service is something I noticed more consistently over the past few years, and it was highlighted from my recent visit.

When my guest and I waited for a host/hostess, the bartender and waitresses on duty made no effort to great us, let alone acknowledged that a host/hostess would be arriving. After waiting at least three minutes and noticing a handful of empty set tables, I had to approach a waitress myself… she told me that a hostess would be arriving shortly. After another two minutes had passed, a hostess finally entered the lobby with no enthusiasm, and looked directly past my guest and I as if we were ghosts. She asked a couple standing directly behind us if they had been assisted or not. After finally taking my name, the hostess rudely stated that “it will not take too much longer” for a table, while my guest and I saw various empty tables still available.

It would’ve been literally faster for me to get a couple of burgers at a White Spot Triple O’s restaurant, than to wait for a table at the Park Royal restaurant. If I decide to ever go back to this restaurant, I hope to see staff that have a little more common-sense and enthusiasm.

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I wonder how this place still carries the White Spot name
By palms007 of V5M 2R2 (6 Reviews)
Submitted Wednesday, February 5, 2014 - 10:31pm [Dine in]

Went here with my cousin a few nights ago and ultimately I really wonder how this place makes money, let alone carries the good name of White Spot. Upon entering the waiting area, we were NOT greeted promptly as other White Spot locations - I say that we waited for 10 minutes before being being shown a table while my cousin says 7 minutes because he's actually nice (***NOTE how I just said being shown a table, let alone being greeted, getting an apology, then being told about the specials, etc.***).

Our server was rude right off the bat - no smile, monotone voice, and no warmth towards customers of any ethnic backgrounds. When I say this, please don't get the idea that I'm calling her a racist, but there was an East Indian couple (newly weds maybe?) that waited a long time, was seated at a really neglected table, and was there was no service. Literally, the man got up from his seat and politely asked a server if they could order their meals and the response that he got (and I quote) "can you like sit down and shut up? I'll be there in like a minute." To add insult to injury, I also showed my White Spot discount card and she made a face. She then threw our bill onto the table and snapped "is that all for you two?" Both of us were really uncomfortable with the tension this place has and just decided to pay cash. Here's the kicker, I was going to tip her $10 but threw the $10 aside and took the payment of total bill. then she complains to someone that we didn't tip her! Effing BS straight up!

For anyone who wishes to come here, rest assured that the quality of the food is NOT up to par with other White Spot locations. You're only ordering here just to fill up your stomach. Would definitely not recommend this location to anyone.

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Not Too Shabby
By Leirik17 of West Vancouver (5 Reviews)
Submitted Monday, July 22, 2013 - 9:46pm [Dine in]

I went here recently to give White Spot another try, as the last location on Georgia Street in Downtown Vancouver was a complete disaster. But this location was a lot better than it's counterpart south of the the Lion's Gate bridge.

Food: I ordered the regular 1/4 lb. legendary burger with lettuce and tomato. It was pretty good, not too long of a wait time. The beef was tender and juicy and was not drowned in their Triple O's Sauce. My only complaint was that the tomatoes were not too fresh, but nothing TOO bad. The fries were certainly better than the last location; they were crispy and fresh, and not soggy. Very satisified overall.

Service: I was immediately responded to the minute I walked in the door. Short wait time for food, about 10 mins. The restaurant was about 1/4 quarter full, so not too busy. The server was friendly and helpful, and told me exactly what I asked about. She was very attentive and responded to my requests very quickly. About halfway through the meal, she politely said that another waitress would be "taking over" for her. The next waitress was as polite as the last.

Value: I believe that I received good value for what I ordered. The burger was pretty fresh and satisfying. The fries were not overly crispy, nor were they soggy. I would definitely pay the price of the burger if this is what I would receive anytime.

Ambiance: Pretty good, nothing special here. Everything was pretty clean, and the booth that I sat at was comfortable. Tables were wiped down, and everything else was clean. There were about 3 TV's, all side by side, showing sports by the bar. I think it's somewhat annoying that the moment you walk in you face the bar, which is by the kitchen where you find waitresses and waiters scurrying back and forth, but if you don't sit there, it's not a problem.

Nice job, White Spot. Nat Bailey would be proud.

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How not to treat a customer
By BlondE of West Vancouver (4 Reviews)
Submitted Wednesday, December 12, 2007 - 8:38pm [Dine in]

WOW what happened to the Triple"O" story?
I head that the White Spot was good for breakfast so off I went after the Dog Park with a friend.
We ordered Cranberry juice as all the juice was canned only to flip out at the sugar content. The waiter told us curtly that the manufacture had added it and not him. In the USA he would have got the dot.
I did explain to another waitress that it might be a good plan for them to tell people it is very sweet at the time the order is placed.
I ordered some food to go for my son and that was not ready and took forever and while I was waiting I tried to watch the news or something but ALL of the flat screen TV's and there are at least three large one's in one row....had the same US football game on...we threatened to burn our bras but nobody listened except the man from the US sitting at the bar..he thought that was a plan and even supported us on having at least one of the screens turned into something else...even cartoons....kids go there also do they not?
A bad attitude turns me off of the food - and I could have got the same White Spot special breakfast for one third the price at Lonsdale Quay food fare.
I am going back to Moody Ville in North Vancouver - lower Lonsdale - best food for your money and good people.

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