Since this restaurant is currently quite popular with the local crowd, it's possible that the chef was just having a bad night and that my experience with Ginger and Soy was not typical. Nevertheless, for what it's worth, here's my review:
On my way home from work one weekday evening, and feeling ravenous, I decided to give Ginger and Soy a try.
Since it was my first visit I ordered a nice safe simple take-out chicken chow mein (with soft noodles).
The restaurant looked clean and well-appointed. Service was polite and efficient. Food was ready in 15 minutes.
When I arrived home (no more than 5 minutes later), I discovered that the noodles were dry and rubbery. The few included pieces of chicken and vegetables were cut-up so small as to require a magnifying glass to see (no exageration), and there was no sauce whatsoever. Much to my shame, I was so hungry that I ate a bowlful before dumping the rest in the garbage.
I have traveled much of the world and have eaten in some of the best restaurants and worst dives in Asia, but I have never had a worse chow mein EVER. Shame on you, Ginger and Soy. In a small community like West Van, where word of mouth counts for a lot, quality control can make or break a restaurant, and your popularity can disappear in a month. Please please please take more notice of the take-out meals that are coming out of your kitchen.
Balthazar V., an Ambleside local
Based on the reviews submitted here and the fact that this restaurant is just a couple of blocks from my Mom's apartment; we decided to take her to Ginger & Soy for her birthday dinner. As the previous reviewer recommended, we tried the seafood hot and sour soup to start. Though not very much spice, the soup was nevertheless delicious. Plenty of scallops and shrimp and a generous bowl ample enough to serve six.
Mom is a lemon chicken, chow mein and sweet and sour pork fan and those dishes didn't disappoint. All were served piping hot and crisp. The ma po tofu is a good vegetarian choice, while the shanghai rice noodle medallions were a highlight. The medallions have a dumpling like texture - quite chewy - and were not like anything we had tried before. Next visit I would ask for a little more spice in the spicy green beans - they were a little too tame for my taste.
Dessert is not something we usually get in Chinese restaurant. The desserts are not Chinese, but they are excellent. My son loved the lemongrass ice cream, which is made in house I believe. The chocolate fondant was an amazingly creamy experience.
Service was prompt and friendly. The teapot was checked and refilled frequently. The hostess came around several times to check how we were enjoying the meal.
Value in my opinion is very good. The prices are higher than many places with dishes in the $14 - 16 range generally. Serving sizes are quite generous. It is also not the typical multi page menu. Next time we will order more of the chef's recommendations and stay away from some of the more mundane dishes we had this first visit (unless Mom is joinung us again).
By the way, nice to see Dine Here let's you upload photos now. I think my pictures from this dinner speak much better than my words.
I've been here now a number of times for lunch and it's always very good. Clean, well organized restaurant with very good service. Food is always hot and freshly made to order. Servings are generous but not ridiculously large or stingy. Worth checking out. Plenty of free parking nearby.
My new favourite for Chinese cuisine, good service great food, big portions, didn't have to wait too long for our food this place rocks! We ordered pork fried rice and Kung pao prawns; fresh vegetables, and big fresh prawns with an amazing sauce definately will order that again. The resteraunt was very clean and it looked like the prices would be higher than they were .
A terrific chinese restaurant, run by a very friendly family. Decor is lovely and tasteful. Service is fantastic. When they first opened, I was extremely happy with their food and it was very close to authentic chinese, especially for West Van. I went often for dine-in and take-out. They try to make their diners happy. For some reason, I bought take out a few months ago, and the taste of the food kind of changed, to more of a Western chinese flavor (to my dismay). This might only be temporary; I have not been back to try again, yet. Service was still wonderful. Worth a visit.
We have eaten here for lunch, dinner, delivery and Valentine's Day. Each of the four dining experiences have been absolutely excellent. Our first meal was dinner which consisted of lemon chicken and stir fried veggies. We ordered the same for delivery and it arrived warm and delicious and the leftovers were still great the next day. When we went for lunch we ordered sweet and sour soup, cream of corn soup, beef and broccoli with black bean sauce, honey garlic pork and rice. Our Valentine's Day menu consisted of won ton soup, sole with green beans, seafood fried rice, lemon chicken and dessert. The ambience is warm and friendly and the service is superb! This restaurant is a fantastic addition to West Vancouver and we highly recommend it on every level.
If you are looking for a departure from the standard chinese fare you must try Ginger and Soy.
Each dish was uniquely flavourful and the dinner portions were a decent size.
If you try nothing else, the seafood hot and sour soup is a must.
The wine prices are extremely affordable which adds to the appeal of any meal.
Atmosphere was comfortable and welcoming. Service was great.
We would recommend this restaurant to anybody and everybody.
We plan on becoming regular fixtures at Ginger and Soy.
You should really check it out...
Ginger & Soy is a wonderful new Chinese restaurant that has opened in the old VIP's location at Marine Drive and 15th in West Vancouver.
G&S serves slightly up-scale Chinese dishes with an emphasis on quality and flavour. The lunch special portions could be a bit larger but the dinner portions are great. Since discovering G&S a couple of weeks ago, we have introduced many of our friends to it and everyone, including my picky neighbour, loves it.
The lunch specials are $9 to $12 and come with steamed rice and a soup - the seafood hot & sour is terrific. Most of the special dishes are $9 so it is about average for the area. So far, we've tried the Beef with Scallions $9 (my wife's favourite), the Honey Garlic Pork Loin $9, and the Spicy Kung Pao Prawns $13. Everything was delicious with high quality products handled with a light touch. No thick, heavy sauces here.
The dinner menu and Chef's Recommendations are $12 to $14 with a few seafood items a bit higher. Based on the owner's recommendation, I tried the Shanghai Rice Noodle Medallions $14 with julienned pork and cabbage. Very differnt from any Chinese dish I've ever had and fabulous! The dishes are slightly more expensive then your average Chinese restaurant but this is no average Chinese food.
Service is first-class and staff is very friendly and go out of their way to make sure you enjoy your meal. The decor is comtemporary and stylish. My wife also wants me to mention the cleaniness - she was very impressed.
I suggest that you try G&S for lunch or take-out and see if you like it. We love this place and hope you will too.