The Boathouse serves west coast fare in a relaxed atmosphere.
Three strikes against the Boathouse last night - one of us tried to order a nice lager and they did't have the first second or third choice that he wanted. None were available even though they were on the menu.
Then three of our party tried to order the lobster ravioli, only to be told they were already out, even though it was only 6 p.m. on a Tuesday night. Finally, and worst of all, the crab stuffed prawns which I always order and have always come with generous cream cheese herb and crab dolloped on top of each shrimp and baked - they arrived with a barely recognizable teeny swipe of some kind of moistener on them - maybe cream cheese or butter? and then they were dipped in panko. There was no stuffing. At all. And no crab. At all. And three of us ordered that once the ravioli situation went south so it wasn't just my plate. Three of us paid 30$ and got panko dipped shrimp - I can do that at home for far less money. Rip Off! Bye Boathouse.
The Boathouse has been around for a very long time; there's good reason for it. Nestled in Horseshoe Bay, out in the water, it is both far enough removed from the hustle and bustle of downtown and sufficiently scenic to attract many visitors every night of the week.
The food is, unsurprisingly, geared towards seafood; from shark fin soup to rare fish-specials of the given week, everything is fresh and well prepared. Considering that I myself generally do not like seafood (it all has that "fishy" taste) I was surprised on my many past visits here to note that none of my dishes had such taste! I guess that's fresh seafood for you. Those who absolutely will not touch anything from the ocean are not out of luck, however. Steaks and poultry are indeed available, and are done remarkably well by a restaurant which specializes in everything *but* land-based food!
Service is average, and can slow down a bit on a busy night in what is a very large (two storey) restaurant; if you're not willing to accept this as simply a result of logistics, I'd recommend a smaller dining establishment. That said, servers are friendly and helpful, and were very good at suggesting something that even a non-seafood lover would enjoy.
All in all - well worth a trip. It's not a cheap place to eat by any means, but for a fairly "upscale" dinner with a view, this place is among the best.
And to the people that said they thought they were ignored (perhaps) because they were asian... I surely hope you don't mean that; many tourists (because of horseshoe bay and the nearby Island) come through the establishment all the time, and all that I've ever seen are having a good time!
Service was horrendous and the waiter sounded like he was on crack. No table settings. Slow to fill glasses. No bread. Gave us paper napkins? The food was overpriced and the servings small. It seemed as if they were doing some sort of quality assurance as one of the staff was observing people inside intently and making notes, yet failed to observe everything that was going wrong inside the restaurant. The other customers were equally disappointed judging by some of the comments that we were overhearing. It was a gorgeous day yet the restaurant was very slow and quiet. I think they are on the way out. This restaurant was a disastor the last time we were here but it would seem it has only gotten worse.
Was a good evening. My friends came from Seattle and we had good time at Boathouse. We took 30 min for a good table at the patio. Meanwhile we hang out at the bar. The bartender super profissional, gave us some cocktails suggestions and we had some befor got the table. Wine list very common, nothing special and we had a cab. The food was OK, nothing special too but decent. Not the most delicious food of our lives but exactly what they offer. Service very good, despite the house was full. I'll come back.
As always, I was happy after I left the Boathouse. I had the halibut/salmon duo (special) and though I wouldn't order this again b/c of the flavour of the sweet chili thai sauce, I'd go back and have the scallops that my friend had.
Shrimp skillet appy (8 pieces of shrimp) had a good flavour and was a good size. Bread was soft and hot.
Service was good as always. Waiter was friendly and patient (there were 12 of us).
Crab fest is on. Was really looking forward to the dungeness crab and was not disappointed with that. However, the extremely bland rice pilaf (no spices) and undercooked old, fibrous green beans really detracted from the plate (and yes, I would have eaten it if it had tasted good!)
They're also having "Appy Hour" in both the bar and restaurant. We tried the fish sliders which were small but tasty. The yam fries were good. The appies could definitely make a meal if you order enough of them (and there is some variety).
We ordered fish and chips as well and the fish was dark, greasy and we didn't finish it. Chips were okay.
Oddly enough, the chef came out and introduced himself. It is very awkward to say to someone who cooks your meal that the food is less than you expected while you are eating.
The service was decent; however, at one point the waiter buggered off, and we were looking for him to put water in our glasses, which is something he should have done when we sat down. Finally another server (who seemed more on the ball) came by and rescued us.
There are definitely better restaurants for the money. Although the crab was good, I can pick one up at T&T really cheap and make it at home. The view of the ferries coming and going was beautiful, but you can easily watch them from the park beside the terminal while you eat your fish and chips from one of the takeout joints.
I have been to this restaurant several times now and I like the location very much. Great dining atmosphere and fantastic views and because of these, it has always been a nice day out for my wife and I. In the summer you can eat outside and enjoy the fresh air and smell the Howe Sound. Unfortunately the food and service are not at all consistent. Sometimes, the food are great and sometimes they are not. The services are also the same, inconsistent but they are never really bad services. I had really good services before and sometimes at worst, mediocre. If the service were poor, I normally tell them and give them less tips.2
Tried the dine out vancouver 2007 menu tonight. The food was awesome. The ambiance was quite nice as well, along with the view of the ferry and boats. One of the downside was the service. I don't know if it was that my boyfriend and i were Asian, or our age but we were treated differently. We were somewhat ignored and when the dishes came, it was just put infront of our face, like they can't wait to get it off their hands or sth. The steak we ordered rare came perfectly and the seafood paella was good! By the time dessert came, we were full but we ended up finishing it anyways! I wonder if the other Boathouse restaurants has the same type of service or not.
I went to the Boathouse Restaurant in Horseshoe Bay, on saturday march 9th 2013. I had a 7 oz sirloin steak, with a lobster tail ( warm bread & whipped garlic butter, to start ) roast potatoes, asparagus spears and a 7up. It was quite good, also if you like lobster, the Boathouse often has a thing called The Lobster Fest, where you can order various lobster items stuffed with crab, ect. Also Lobster Thermidor, and various other items, prawns, crab, prime rib ect. Also the food server was courteous, polite, helpful and knowledgeable. Yes I would return to the Boathouse again, try something a little different ? by Allan Cassidy.
It’s my three strikes and you are out rule I am afraid.
We at there for my daughters 12th birthday, she took along a couple of her friends too.
The staff was great with the kids and the service my wife and I received was also pretty good.
The food was absolutely awful. I am not sure who they have as a chef there but I have received better food at a roadside diner.
My daughter’s friend ordered a burger - and quite frankly, McDonalds do better food
No more for me. I don't even have it in me to complain. They will never get another dime out of me
Great location too - very sad that there must be so many qualified chefs out there, and they pick someone who would struggle to make some cereal!
Group of nine, all have travelled internationally., Good service, good food, everyone enjoyed their evening. Chef served a sample to show difference between char and steel head. This is west coast, not New York or Paris, relax and enjoy. Dine Here should be reconstructed, I will comment but I don't need passwords etc. etc. etc.
Waiters look sleepy, doesn't want to work, and/or drunk. Even though all of them are available, they don't want to greet or bring you to the tables. They should learn what manners are, and stop being so rude to the customers. The food wasn't outstanding, and it took way too long.
Since when is a couple arriving at a restaurant such a agonizing proposition for a hostess?
Honestly, I knew our fate was sealed when I saw the tortured, vacant stare of our server at the threshold of "The Boathouse". No matter...perhaps the food might redeem our ungracious welcome?!
Sadly, no. The food was cold, tasteless and uninspired. Adequate for a mobile coffee truck perhaps, but not a place that charges as it does. Unless you want to pay through the nose for servers who wished they were elsewhere and food that underwhelms, chart a course far, far away from this place.
Aye, aye and goodbye.
Came to the Horshoe bay location for a nice dinner and good view not too long ago.
As many here have stated, and as I have personally experienced, we were told by our curt hostess that we could not have a window table and that they were never guarunteed. Problem is, we saw two open window tables, one seated with a small group 10 minutes later, and another that sat vacant and then was seated with another small group a full hour later.
Such service, such attention to the customer experience!
One of our dishes was so badly undercooked it had to be sent back MULTIPLE times. Later, one member of our party was then sent an incorrect desert, then, to add insult to injury, we were charged for the correct desert, as well as the incorrect one.
This will be my last visit, I can get a nice view for free from the beach....
Have been here many times and always enjoy good food, great service and ambiance. I hesitate to give 5*'s because that has an 'incredible' descriptor which is a bar almost impossible for any restaurant to reach. However the 4* descriptor is outstanding and I would say that Horsehoe Bay Boathouse certainly measures up in every respect
1. So implausible as to ellicit dibelief
So 4*'s it is - outstanding!
I have been in this restaurant twice. It haven't appered to me the first time that the service is so poor. The food was solid, nothing special. However,the second time we dined here, our server was borderline incompetent. Our bottle of wine was splashed on the table along with water which was never cleaned for the entire dinner. Thankfully, the server didn't consider pouring wine or beer into glasses as his obligation, so we were able to avoid any more spills the remainder of the evening. When a member of the table waived to the server, he finally came to give us the bill. That was all service we got.We loved the view it is beautiful. I might not come back there ever.
Waiter was aloof and unfriendly. Food took a long time. When it finally arrived it was nothing great and had been sitting at the pass too long and was not hot. Lobster thermadore had only a couple small pieces of lobster throughout. Will not go back. We were very disappointed because we brought my parents there from out of town hoping for a great night out, but were met with unpleasant service and disappointing food, all for a $230 bill!! The service can really make or break an experience at a restaurant. Sometimes the food can make up for that, but this time it wasn't up to par either.
My husband and I came to eat at the Horseshoe Bay location, nice ambiance but the food was terrible. The hostess asked where we would like to sit and we requested the window seat. She said she couldnt sit us there as it was for 6 people only. We sat down and made our orders and the very same hostess who said we couldnt sit at the window seat, seated 2 people and cleared the other 4 seats!!My husband ordered the fish and chips. His fish was soggy instead of crispy and his fries tasted like they had been sitting out for a while. Overall the food was not that great, it would have been nice to sit where we had requested and I'd like to get my moneys worth!
We went to a dinner for a friends birthday. We ordered dinner as a group, and my wife and I ordered seafood pasta. Finally after 45 minutes, our meal came and the pasta and mussels were there and that was it. The manager came by and my wife told him that the seafood was missing - his curt retort was that she must have eaten it. This was upsetting to me, that he disrespected my wife and I approached him to say that his response was not in keeping with customer service - he almost hit me. Needless to say, I sent an email to the Manger and President of the Boathouse. Got a letter of apology from the Manger, a $50 gift certificate (which was $30 less than the cost of our meal) and excuses as to the problems the restaurant was having in the kitchen that night. The problem was not the kitchen..anyone can make a mistake - the problem was in the surley and confrontational attitude of the Manager. We went back with the gift certificate, and the bad taste for this restaurant completed it's journey (another story). I will not patronize this, or any other Boathouse, ever again.
A wonderful meal sitting at the bar. Our server/bartender was great: experienced, well-informed, willing to ask for changes, chatty ... our meals (seafood sampler and salmon and chips) were beautiful: cleanly prepared allowing us to taste the delicious fresh fish. Very good selection of wines and beers and the view is incredible. Memorable to say the least.
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