I have been to Azuma many times and always enjoyed the food. However, tonight I found a fingernail clipping in my miso soup... I actually pulled it out of my mouth when I felt something hard. To say the least I was disgusted. The manager came to talk to me and assured me that this was "a rare occurrence" and offered to void the $2.25 miso soup off my bill and give me 10% of my meal. Needless to say I left, my meal was 10 dollars so a 3.25 discount was absolutely ridiculous. What disturbed me the most though was that the manager ADMITTED that the cook had been cutting his nails in the back and apologized!!! I know this sounds too absurd to be true but it is, I filed a complaint with the health authorities and will never be going back. The way it was dealt with was almost as horrifying as the fact that neither the waiter nor the manager seemed to be phased by the fact that there was a finger nail in the soup... not a hair that falls in by accident but a piece of nail! I can't even imagine what goes on in that kitchen.
I was excited when i looked over and seen a DONAIR shop (always ) in ESQ VIC.
I am from out of town and thought i might try it out . I have eaten at literally 20-30 different Donair shops All over the world and this one is by far THE worst.I really do not like putting in a BAD review but come on now.
1-The 1st impression of this place when you walk in is..drab -dirty and abused..but i usually overlook that if the food is good.
2-The actual Donair rotisserie was dripping with Grease and looked over done and it was, with no flavor or seasoning to the actual meat its self, when i ate my donair it was like leather pieces wrapped in a pita.
3-I ordered mine to go and The older lady working there had no respect for customers nor the the preparation it seemed, She talked on her Cell phone and tossed around the pitas like frisbees while customers were standing patiently waiting!
4-I asked for the Tzatziki sauce and some House made hot sauce..I got no HOt sauce on it and the so called tzatziki sauce was bland with no flavor it actually tasted like dill for some reason.
5-I stood there for 20 minutes waiting and hoping to have waited for a good donair..not here .
6-Rotten brown lettuce ..mmm love that too.
Although the prices here are average ..the food is way below avg and people who are giving this place a reasonably good review are lets say "OUT TO- LUNCH" and do not know what a REAL Donair aka Shawerma really is .
This place should be inspected by the health board and needs to step up the flavor and service bigtime!
Either that or just pack it in and stop waiting peoples time and $ .
I mean come on now this is not obviously a Goumet meal nor is it hard to make ..but there are standards.
I am a big believer in little side shops like this and am ashamed to know that Victoria is accepting this as good!
Cheers and enjoy the rain -yours truly -MR T
I purchased a Groupon for Labelle on Monday and attempted to redeem it today (Wednesday). The Groupon did not have a redeem after date listed, so I assumed that I could redeem it anytime. When I got to La Belle, they informed me that they would not be accepting any Groupons until Friday. I told them that there was no redeem after date listed on the Groupon, and they told me that "Groupon forgot to put it on." They then told me I was about the 50th customer they turned away that day. I drove 20 minutes there only to be turned away hungry. Very poor business choices on the behalf of La Belle's management. Will refund Groupon and never return.
Been going for years. Time to step it up here Fernwood Inn. After all, you do have the responsibility of residing in the square, in the heart of one of Vic's funkiest, creative, hip neighbourhoods.
Food has been good, and has just a few times changed, but needs some passion, creativity, and quality upgrading. I realise you dip into slightly...responsible and healthy menu/ingredient choices, but how about an entire commitment to ingredients that are local/organic/responsible/sustainable/healthy?? Really, to be the main establishment in Fernwood and not serving up wicked organic salads, local/sustainable seafood, island raised crap-free ethical happy meat, organic egg breakfast/brunches, and a good selection of local microbrews, spirits and wines...is fairly lame. Sorry. Step it up.
Ethical and healthy meat is an easy and big step. So are vegetables..especially around Fernwood.
Fernwood lager is an embarrassment. The rest of the selection is rather poor, with some of your main selections from Vancouver... and I dare to mention mass-produced molson/labatt beer?
Victoria is screaming with micro-brews these days.
C'mon guys, I want to frequent this great pub location, but will continue to visit not so often if you keep up the neutal effort.
The server gave us nice pleasant service. However, it was overpriced, the meat dishes were lacking flavour (which for a "southern cookshack" is not a good sign, no mashed potatoes!!, and...horrible lighting, needs better ambience, design, table layout. Overall we were not impressed. I have heard from others the same, and we won't be back until some effort is made to make some needed changes.
One night visiting friends in Victoria, I had a hankering for cake. Not knowing where to go, we Googled it and this was one of the places that came up. So we dropped by to try it out. The staff was friendly and patient as my girlfriend called her rooommate to ask her what she wanted us to pickup for her. This took a while, since they have so many different things to choose from, including a large variety of cheesecakes in unusual flavours. We ended up with a slice of root beer cheesecake, pumpkin cheesecake, and a smoothie. At $5 a slice, this is much less than you'd pay for a slice of cheesecake in most places in Vancouver. Unlike places in Vancouver though, here they also slather it in whipped cream, with caramel and chocolate sauces. It's nice to find a place that doesn't skimp on the extras like this.
A few days later, and we decided to go back, and to my surprise, they remembered us there, and even asked if the roommate had liked what we got her. Little touches like this are appreciated. Maybe it's just what I'm used to in Vancouver, but it's nice to go out for dessert in a place where the staff aren't pretentious about the food. Again we got the pumpkin cheesecake, and it was just as fantastic as it was before. I've tried quite a few cheesecake places, and this is one of the best I've encountered. I'll definitely be coming back every time I visit Victoria.
I had walked past the james bay tea room awhile ago, and had planned to take my mum there for high tea. When we got there we were so disturbed by the service/cleanliness/food that we decided to leave before ordering. Then we went to the empress because it was the only other place I knew of and found out it would be over 150 dollars for the two of us after all was said and done with very little food for the money, beautiful room.. but when I went in quickly to ask some questions the woman at the front treated me as though I could not afford it or something so I decided my money would be better spent elsewhere. So I asked my roommate to look online, and she stumbled accross this place..so we decided to check it out. We got the "big muckle" which was about 57 dollars after tax for BOTH of us. Which I think is VERY reasonable for a high tea. I am SO glad we did not settle, and decided to check this place out. You definately get your moneys worth. I called ahead of time before we drove out there to make sure we could get a table, when we got there the table was already made up for us and it was a table beside the window with a nice view. The service was remarkable, our waitress seemed to genuinely love what she was doing..and seemed to be very proud of what they offer. It completely turned the day around. She even brought out a sampler of the teas they had to offer so we could smell them and decide what we would like which was very nice. When we recieved our meal she explained everything she brought out with enthusiam. It looked incredible, and freshly made, and tasted as good as it looked. It had fresh lemon curd, and raspberry jam and two different kinds of scones which were to die for. We were served promptly, and with incredible service. Customer service is a lost art nowadays and very hard to find. My mum was tickled pink from the whole experience, (she almost cried) which was a huge change from the ealier experience which almost ruined the entire afternoon. I would definately recommend this place to anyone that like amazing service, great atmosphere, and incredible homemade fresh food..at an affordable price. I would advise you don't eat anything before going though, because it is extreeeemmmeelllyyy filling for two people. Very impressed.
The service was absolutely terrible, kitchen staff/servers were just standing around hanging out talking innapropriately in the dining room. We got told to sit wherever and then the only table that was not cramped beside the next and had a decent view had not been cleared yet. So we stood to wait and see if we'd be able to sit there and they were not paying attention to us so we finally asked the server who was just sitting doing cutlery if it would be okay for us to sit there. She was extremely rude and unimpressed about having to clear the table, pulled the cloth off and got crumbs all over my mum and treated us very poorly. Making me help put the new cloth on and then they were all talking saying how she deserved "waitress of the year" amongst other things. We felt so uncomfortable that we left. The kitchen looked gross, the staff looked like they were brought off the street. Definately not the "high tea" experience we were looking for. Would definately NOT recommend this place to anyone. We ended up going to the "white heather" in Oak Bay, and what a night and day difference. The prices were incredible.. the food was freshly made (not ordered in like this place) and the server was an absolute doll, from the moment we walked in to the moment we walked out we were treated with 5 star service, and served incredible food. Very glad we left this place, and were able to turn the day around.
Ecxcellent choice of wine by the glass and flights. Food is also very well prepared. The choice for lunch is quite superior to those available in most other places around town. Only minor problem: the wine list available online is mostly outdated, so you cannot plan in advance. It would be nice to be able to check out wine ratings for the wines offered before going there. Also, a reliable list of wines would attract more wine lovers eager to try a particular bottle.
I have been to this Nando's location a couple of times and each time the food has been awesome, the service quite nice and the ambiance very unique. I will return and would definitely recommend this place to anyone as it was recommended to me.
Even their vegetarian options are quite tasty (as said by my vegetarian friend who is rather picky.)
I usually drive out of my way to avoid this store as the get my order wrong 90% of the time and managers clearly don't care.
Made the mistake of going back again when I was in a hurry...the cashier made a mistake and canceeld the transaction in the middle...but it clearly went through as it said approved after I entered my PIN. Waited a LONG time for the manager to finally arrive...she totally blew me off and insisted I pay again and come back with my Visa statement if in fact I was double charged. WHAT???? Not my mistake so why am I inconvenienced.
I WAS double charged and have now wasted my time and gas going back 3 times, plus a phone call from the manager...but STILL have not received a refund. I have yet to hear the word "sorry" and have not been taken seriously or treated with the least bit of respect.
Run screaming from this store!!!!
I was in Victoria for business and found myself craving more than some take out in my hotel room. I wandered around the city - most of the decent places were too busy, some of the tourist trap places I checked Dinehere first and opted out. I didn't want to go to an ethnic place where I was alone at one of the two occupied tables. So, I tried the Keg. It was a good option for being alone as they suggested I sit in the lounge where 4 of the 5 occupied tables were lone business diners.
Being vegetarian, the Keg is tough. I read on the internet to ask them to make portabello fajitas instead of chicken but I don't know where that came from as there are no fajitas ont he menu at all. I have not seen them on a KEG menu in many years. There is really NOTHING vegetarian at the Keg for entrees. What a stupid move on their part. That is why I rarely go.
Anyway I ended up ordering the spinach salad with strawberries cranberries nuts and blue cheese and I ordered the snap peas and aparagus tempura. I have had both before at other kegs. The salad this time was drowned in some type of unfavourable dressing to the point that the greens were soggy and dripping. The tempura veg was ICE COLD. Once tempura gets ice cold it gets soggy. The whole dinner was not great, but of course I didn't want to complain or draw attention to myself as I was alone.
I think I'm done with this chain. You should really not waste your money here.
I can really only review what I had, and perhaps I ordered the wrong thing. The breakfasts all looked ok as did the fries and wraps I saw.
Unfortunately I didn't order those things. I had a veggie Cristo sandwich. A Monte Cristo sandwich is a whole sand wich dipped in egg and cooked till golden and crisp like french toast. This was yellow coloured soft floppy bread and small pieces too. Inside was supposed to be avocado, brie, roasted garlic and peppers. I could not taste, nor did I see any peppers. I got a couple of whole chunks of almost raw garlic though. Yuk. The worst was the two premium items I wanted. The brie was so hot it had melted into an indistinguishable liquid mess. Then there were large chunks of hot avocado. Hot avocado is positively gross. The whole sandwich was a complete disaster. Plus it tasted like pesto which was not in the description.
It came with salad and the dressing choices were one - take it or leave it. The salad had some shaved beet on it which was nice, but there was some weird type of green in it that made the whole thing taste a little weird. All this for only $10.95. I want my money back. Wait staff was bored.
I've had Thai at a few places in Victoria. Baan was atrocious, Siam good, Noodle box - boring.
Decided to get take out from this place. Had spring rolls which were very good. Not greasy and very tasty. Had a little different taste so you could tell they weren't just deep fried costco rolls like most places they had made them. Pad thai was pretty good as well. The prawns tasted just a tad off but but were good and teh noodles just the right thickness. The only problem was it didn't have any of the pickled radish that pad thai should have. It was also a little expensive for take out - no discount. But, all in all pretty decent.
I decided to take my wife out for dinner this weekend and was pleasantly surprised by the new selection of food, the outstanding service I recieved and the addition of all new HDTV's around the restaurant.
I have had good experiences here in the past but it really seems that things have changed and the management has fixed a lot of the old complaints/problems.
Highly recommend you go and see for yourself
This little unassuming Japanese cafe and grocery store next to Mkt. on Yates serves very good Japanese take-out and eat in meals at low prices. The food in general is better made than Fujiya, (which I would rate as solid, thus the "outstanding" rating) but the selection is smaller. This Japanese establishment has great rich miso soup, free tea, good sushi with well seasoned rice and several types of bentos. I like the curry rice, which is only around 7$. I find the flavor rich and tasty. I didn't care for the udon but everything else I've had there is very good and I often stop in to pick up some sushi from the cooler, or eat a inexpensive well made bento. It is hard to rate the ambiance, as it is part of a Japanese grocery store. The service is fine; polite and prompt.
I have visited Swans many times and keep forgetting to submit a review.
Swans is a local icon with a host of award winning beers.
Their pub menu is pretty extensive and I do have a few favorites.
I absolutely think they have the best fish and chips in the city, they serve a beer battered halibut fish and chip meal.
I have had it a few times and been happy every time.
The only down side is that I was charged $1.00 for a side of mayo (not cool)
If you like a bit of spice the Jambalaya pasta is really good.
I have never had a bad experience and will always recommend Swans
Used to like this place but the quality of food has gone down. The place wasn't known for ambiance but was good for a take out and a quick meal. Unfortunately it lost whatever appeal it used to have with quality of both food and service being downhill. On the latest visit, a rice dish was very badly made, burned rice, uncooked veggies, wrong type of meat. We barely picked at it and mentioned to the waitress that it was not at par with expectations or even with what we ordered. They still charged for the item and made no attempt at apologizing. Overall service was horrible and slow as the place is catering to the take out crowd, making people in the restaurant wait. Won't be back and suggest you take your business elsewhere if looking for a satisfying experience.
We have been to this spot once in the past. We really enjoyed ourselves . We went for dinner on September 1 , 2012 . The service was slow and disorganized . My wife ordered the Salmon and received a 4 oz piece , plus some frozen steamed vegetables'. I ordered the chicken and found it to just as bad . I would suggest to lower your expectations and be prepared for sub standard food , and pay a large sum for it , you should enjoy yourself .We will never go there again nor recommend it to anyone .
When looking for the best steaks , the most pleasant and professional service I head out to the Loghouse Pub. Our server Jennie is just the most genuine person. She makes a bad day bright and a bright day better. It is a total relief to be able to relax knowing you willl be treated well , fed well and left with all the warm fuzzies anyone could need. I really enjoyed Jennie's story this week about her new aquarium.
And the food. So great. Hot not warm. Hot steak done just right and accompanied by the best garlic mashed potatoes I've had in many a moons. This accommpanied by fresh sauteed mixed vegees that were not just appetizing to look at but tasty tasty tasty. Gone are the days when we were subjected to steamed tasteless mushy vegees. No, these were bright beautiful and done to perfection. I truly enjoyed every mouthful and will be back for more soon and often. A live Rock and Rolll on Friday nights sounds like another invitation to dinner and dancing . Love you LogHouse Pub and all your staff.
|2.||Ferris' Oyster Bar & Grill|
|4.||5th Street Bar and Grill|
|8.||Smoken Bones Cookshack|
|11.||Baan Thai Restaurants|
|14.||Canoe Brew Pub|
|15.||Heron Rock Bistro|
|16.||Spice Jammer, The|
|18.||Pescatore's Seafood & Grill|
|19.||Spinnakers Gastro Brewpub & Guesthouse|