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3
  • Food3.5
  • Service3
  • Value3
  • Ambiance3
  • Reviews15

Jade Fountain Restaurant

3366 Douglas St.
Victoria, BC V8Z3L3
Tel: (250) 383-8718
  • Cuisine: Chinese, Dim sum, Szechuan
  • Price: $$ ($15 - $30)
  • An authentic Chinese restaurant located in the Red Lion Hotel specializing in Gourmet Chinese, Szechuan, & vegintarian cuisine. Jade Fountain is fully licensed and offers fresh DIM SUM daily.

Reviews

Displaying 1 - 15 of 15 Reviews FoundSort: Useful | Helpful | Reviews | Date
I'll Be Back For Sum More
By diner40 of Vancouver (89 Reviews)
Submitted Wednesday, October 6, 2010 - 3:00pm [Dine in]

Came here Sunday for Dim Sum. Arrived at about 12noon, they open at 10:30 in retrospect should of been here as soon as they opened. The restaurant was packed with tons of hungry eyes staring down at those seated flashing the "hurry the heck up and finish look".

Finally got seated after about a 45 minute wait and immediately started to tuck into a tasty dim sum lunch.
Food was there almost on the spot, lucky for the table cloth as we were ready to eat it. Enjoyed some very nice shrimp dumplings, a beef noodle dish, some chinese veggies. The calamari dish in my view was inedible. Very salty and to me had a very strange taste. Wasn't very impressed with the egg tarts either, very small and not fresh tasting like the beautiful egg tarts I experienced at a restaurant in Beijing earlier this year.

Overall the dim sum experience was very good, a ton of food for a very reasonable price. For two we spent about $50.00. I will be back but next time may stand outside about 10:15am on a Sunday, just before they open.

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Great dim sum...
By joannemuriel of Victoria, BC (42 Reviews)
Submitted Sunday, February 10, 2008 - 2:17pm [Dine in]

We have been to one other dim sum place in Victoria, and met a couple in line who were really not happy with that place, so were giving this one a try. Us too, except that we liked the other place, as well. They had many options and for two people, the bill came to around 22 bucks, so not bad. It just seems like you're paying more because you have all of these small dishes. I really preferred the lotus wrapped sticky rice from Don Mee's, as it had this incredible sauce inside, but theirs came with three small leaves wrapped with sticky rice inside. It was okay. In general, there was enough tasty treats for me, being a carnivore and for my friend, being vegetarian. I loved the scallop and shrimp do-dads, as well as the eggplant ones. The decor is lovely, although finding parking was a chore as it's in the Red Lion, which has an amazingly small parking lot for a hotel. Either way, the restaurant was great, as was the service, and the food.

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Noobs need not apply
By seriousfoodieisserious of Victoria BC (7 Reviews)
Submitted Monday, March 28, 2011 - 1:09pm [Dine in]

The truth about this restaurant is, until you are familiar with how to order at dim sum, you are probably going to feel like you got poor service. It's commonplace to wave and raise your voice to get a server's attention- the restaurant is going to be noisy and chaotic and the waitstaff don't have time to be personal or attentive to everyone that crowds through the door. Once you become a regular (it took me about 5 visits, once on a slow night for dinner instead of dim sum, and pretty generous tip so they'd remember me) you get welcoming smiles and even hellos when you ask for your table. My favorite waitress and waiter even try to recommend particularly good dishes for me to try when I go in to eat. The food is excellent and fresh, and I've never left disappointed. Get over your culture shock and give this place a try.

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Go for DimSum
By Robert R of Victoria (2 Reviews)
Submitted Monday, December 21, 2009 - 4:21am [Dine in]

I am a Asian guy and I agree this is the best Dim Sum place in town. Much better than DonMEE and much cheaper! Always packed with people, there maybe lineups, but the food is really great. Of course, can't compare with Vancouver but I am satisfied every time I go there. The only thing I don't like is that it's underground, I do like bright sunshines...

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Best Dim Sum in Vic
By emskins of Metchosin, Victoria (1 Review)
Submitted Tuesday, February 19, 2008 - 12:37pm [Dine in]

My sister told me about this restaurant after I moved back to Vic, it is now the only place I go to eat Dim Sum in Victoria. I find the service to be friendly and fast, they will also go get a dish upon request if they do not have it in their trolley. The quality of food surpasses any in town as well as the selection in dishes. The bill for 2 ranges from $15-$26 (we like to order the salt and pepper squid as it is amazing which usually bumps the bill up a bit as it is not a 'dim sum' dish but from their regular menu).All in all I love this place and try to get there as often as I can-be warned it can be very bust around noon on a Sunday but the wait is usually not long. There is also additional parking on the other side of the goose as the car park in the Red lion is usually full.

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Dim Sum for 5
By homercdn of vancouver east (17 Reviews)
Submitted Saturday, July 4, 2009 - 4:48pm [Dine in]

Based on the reviews, we took a chance and tried this place out. We frequent dim sum spots in Vancouver so wanted if the reviews were true.
We called a day earlier to make a reservation - they told us not needed for the time we wanted. BIG MISTAKE! We arrived 10 min late (1145am) and the place was already packed and people lined up the rampway. Rule #1: make the reservation regardless for this place.
We got seated in about 20 minutes - not bad.
However, we got crammed into a tight spot - 3 adults and 2 kids - it was ok.
for the dimsum - the service was fast - not complaints here. The food itself was decent - sui mai, hai gaui, mini dian tat (egg tarts). Also good was the beef balls and deep fried shrimp rolls. Steamed pork buns were also good.
Not so good - sticky rice - bland and dry meat filling along with the rice, chinese brocolli - large and imo, too old.
MSG was also present in their food - not too much but Im not a fan of MSG.
Price - no complaints $33 for 3 adults and 2 kids.
I haven't tried the other places in town so no comparison...yet.

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Wow! Great order-in Chinese
By tak of Victoria (18 Reviews)
Submitted Sunday, March 30, 2008 - 6:28pm [Dine in]

We ordered from Jade Fountain on Easter Monday as out other Chinese faves were closed. I'm glad we did -- the food was outstanding and very reasonably priced. The squid was the best I've had in ages, and the Shanghai noodles were spicy and generously portioned. We even got a free beef and broc dish, and the broc was the perfect bright-green, tender-crisp complement to the surprisingly tender, nicely seasoned beef. Perhaps a new Chinese order-in fave in our house.

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dim sum disappointment
By raroCI1 of Coal Habour, Vancouver (1 Review)
Submitted Sunday, September 11, 2011 - 11:12am [Dine in]

Having had over 40 years of dim sum in many places,I looked forward to this restaurant as it had been highly recommended.
The egg tarts, one of my favourites, were very small,( I have never had such small tarts), mainly pastry with a thimble full of custard; the chicken feet were not tasty, and over steamed; the pan fried dumplings were not fresh, the filling of the shrimp dumplings was good, but the wrapper cold; the radish cakes were good; the green bean dish specially ordered,was overcooked and the meat? was hard and tasteless, and I thought was expensive at $12.00; overall it was probably average for the price. I was disappointed by the rather small array of dishes compared to mainly Vancouver dim sums.
The servers were helpful, and we were seated fairly quickly. The ambiance was average, but then most places that serve dim sum are, as the main reason is to have the food fast.
I will go again at an earlier time, and see what the next experience is like.

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Really enjoyed
By reesa0o0 of Victoria (1 Review)
Submitted Friday, January 21, 2011 - 11:29pm [Dine in]

I had no problem with service at this restaurant. I went with an asian person and they knew all the tricks. Apparently using traditional eye contact methods of getting a servers attention doesn't work here. You need to wave to the server and possibly call out to them. This is apparently acceptable and quite normal even though I was slightly appalled at my asian friend's manners. They are very busy so it would be easy to overlook someone. Don't get offended!

I tried the dinner for 2 (off the chinese menu) which included pig feet and jellyfish (not a fan but apparently they were decent) beef and vegetables and fried chicken were very yummy as was the crab meat and fish soup. The jade fountain chow mein was super. The fried rice was boring though. That's the only thing I can complain about. The black sesame seed dessert was different (for me) but was quite yummy even though my friend said it should have been thicker. We were very impressed we went with 4 people all together and even though we ordered dinner for 2 they gave us dessert for 4!

All together we paid around $65 including tip. I was very impressed with the price and the value for the food.

I will definitely be back.

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Terrible Delivery Service
By hungryinvic of Victoria (1 Review)
Submitted Saturday, November 13, 2010 - 6:44pm [Delivery]

2 hours for order to arrive - after being told the 1 hour wait (which is bad enough) over the phone. When phoned to ask where order was, was told it was a busy night - order will be there in 5 or 10 minutes....30 minutes later dinner arrived. This is the third and last time I will order from here. Last order they forgot parts of the order - but after a 1 hour wait that time we didn't bother phoning to wait another hour for the rest of our order. Not worth the money - don't waste your time!

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Dim Sum Brunch
By sajtaj of Vancouver, BC (4 Reviews)
Submitted Thursday, August 20, 2009 - 9:38pm [Dine in]

This restaurant is always packed, but we did not have to wait that long to be seated. I am so glad we tried this place out! The servers were constantly rolling out carts and took the time to explain what they had. My personal favourites were the taro Dumplings, the siu mai, har gau, and The squid which was AMAZING!! Altogether the bill came to about $25 for two people, and I definitely prefer this place to Don Mee. If you are looking for the best Dim Sum in Victoria, you must give this place a try!

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Best Dim Sum In The City
By abdwf of Victoria, BC (1 Review)
Submitted Sunday, June 7, 2009 - 3:41pm [Dine in]

We went here on New Year's Day this year, after I read the reviews on Dine Here. We were not disappointed. We had made a reservation as there were 6 of us and I wanted to make sure we got a table, and once we were seated there was a constant offering of dim sum dishes. The service is impersonable but incredibly efficient, like all good dim sum restaurants, and the dishes were cheap compared to other places I've been . The dining room was clean and nicely lit, and I know that the next time I am craving dim sum with a group of friends we'll be going to the Jade Fountain.

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Terrific dim sum
By kasandra of Gibsons, BC (3 Reviews)
Submitted Thursday, April 30, 2009 - 4:17pm [Dine in]

We lucked into this place for lunch, and although we were a bit late, we still managed to have some of the best dim sum we've ever eaten. The restaurant is in the Red Lion Inn, and we were the only non-Asian people there which speaks volumes about the quality of the food. It was all superb.

The restaurant is lovely, and the seafood items are delicious and exquisitely prepared. If you are a,e a fan of dim sum, this is an absolute must.

I think dim sum is from 11 until 2:00 PM, and we arrived after 2. There was still a great selection, and the service was very good. I would definitely return here again, and I highly recommend it to lovers of fantastic Chinese food.

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Wrong Food
By thedarkeststar of Victoria British Columbia Canada (1 Review)
Submitted Monday, October 24, 2011 - 5:45pm [Dine in]

We ordered specifically the Szechuan DEEP FRIED prawns, but they came out as just regular boiled shrimp in spicy sauce with peppers, onions... the menu book says Deep Fried... We also ordered a certain type of chow mein that was suppose to be the yellow crisp type noddles, with vegetables and such, but instead they gave us soy sauce based noodles with just tiny pieces of shrimp in it...We had a pretty loud argument between the waiters and cooks, one of us actually went INSIDE the kitchen to complain. Eventually, the manager came out to apologize to us.
I wouldn't go back to this restaurant.

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Disappointed
By wallace1 of London, UK (1 Review)
Submitted Tuesday, June 8, 2010 - 11:53pm [Dine in]

After reading some excellent reviews for this restaurant I decided to dine there for an evening meal. It was encouraging to see so many Chinese in the restaurant, I looked forward to an authentic oriental meal. A platter of opening appetizers, plus fresh crab and sweet and sour pork with the restaurant's special rice was ordered. Expecting some delicious assortment of dim sum, the platter consisted only of mushrooms in batter, onion rings in batter and a handful of prawn crackers. The crab was covered in a oyster onion sauce, there was little flesh, made all the more difficult to handle without the appropriate metal picker and no finger bowl to clean the hands. The sweet and sour was delivered to the table after reminding the waiter it had been ordered. The pork was tough, poorly cooked and the pineapple and green pepper pieces were far too large. They should have been cut into much smaller sizes. The special fried rice was good, it had an excellent mixture of seafood, egg and vegetables but soon got cold. A carafe of red wine (replaced) came instead of white wine, service was genuinely earnest but incompetent. All together a costly sad experience.

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