I gave this place a couple of tries as it's in the neighbourhood and one of the few breakfast joints in James Bay. The atmosphere is nicer than the Beacon Drive in or the Crepes joint across the street (both feel like fast-food restaurants), and not as touristy as the James Bay Teahouse. The first experience was average - although I found the food a bit pricey for what we were getting, and the service a bit slow on the draw (especially getting simple things like requested coffee refills and ketchup to us). The second time I went will take awhile to wear off though.
There were maybe 5 patrons in the restaurant at the time, yet the waitress seemed preoccupied with this one male in the corner, someone who was clearly well-known to her and probably wasn't a paying customer! When a restaurant is slow, I have no problem with the staff hanging out with friends, but sitting at a table in the corner with your back turned to the floor is not the best way to stay on top of your game. When your restaurant employer advertises coffee refills, you should make a practice of at least offering said refill at least once during a patron's visit.
To add insult to injury, the eggs were discoloured by old grease and had carbon bits stuck to them. Again, if things are slow - I don't mind if you slack in the kitchen - but there's no excuse for not cleaning the grill!
Needless to say, it's going to be awhile before the sting of this experience wears thin enough to try Cup of Joe again.
Every time I've been to this place they have been rude. I've called for take-out and been hung-up on when I asked what was in the veggie burger (I was told to call thrifty's and hung up on), I was yelled at when I came inside to eat, with my Father on his birthday. I moved something on the table and the older woman yelled at me in front of everyone. The young girl that works there, didn't know what their website was and told me to "don't be stupid, use google".
The food is never that great, potatoes are hard. The benny is alright, but not worth the abuse to get it. Many other places that are bost tasty and a bit friendly.
I'm not sure who is better to deal with, the young girl that knows nothing about her workplace or the older woman that is the rudest person I've met in awhile.