I really enjoyed my recent experience at Spice Jammer. Some friends of mine live in Victoria and said this is one restaurant I have to try.
Of the dishes we shared I really liked the Chicken Tika, and the Vindaloo Beef, the fried mogo was great too.
If you like hot foods then you are in luck, I found the medium to be quite spicy so if you like it very hot I'm sure they can deliver.
Overall we had a wonderful time and I will definitely be back.
My wife and I just came back from "Green Wasabi". The place was empty when we arrived, the Chef came to ask what it was we had in mind to order, our wishes, and to make some suggestions. After a quick chat, he asked if we were OK with him cooking for us something he was sure we would like. We are glad we said yes. The food was fantastic, he prepared a salad roll, a house roll and noodles (yaki udon).
This is the first time, ever, I write a review; the food was so great I think this place deserves to be known and enjoyed. The Chef is really good, he has an awesome attitude, the service is great. What is also surprising are the low prices.
I highly recommend this place.
K and R
... but it was really unpleasant from start to finish. Service was the worst I've ever experienced anywhere and when the (sorta warm-ish) food finally arrived it was a lukewarm plate of mediocrity. First time in my life I've ever walked out without leaving a tip ... only because the size of the tip is meant to reflect the level of service ... and I couldn't find a penny.
I don't live in Victoria and was visiting with my two children (ages 8 and 6). I had been to Ferris' years ago and wanted to visit with my kids one evening while on a weekend trip to Victoria.
I called the establishment to make sure that a) they were open; b) there was room and c) it had not changed into an adults only establishment (i.e. pub) before I walked the 10 blocks from our hotel.
The person answering the phone was a little unhelpful. They asked if I wanted "upstairs or downstairs" - I asked the person what they meant. They seemed put off by my question. I explained I was "a tourist and do not know how 'upstairs' and 'downstairs' differs". They impatiently stated that the upstairs was more upscale and the downstairs was more pub like. After a clarified that my children were welcome in either, we decided to trek out.
The host, an older man wearing sandals (in a restaurant??!) offered to seat us. I asked if there was room outside. He said, "not for three." I asked him if there was a table for four. He gave me a stink eyed look and said, in a condescending tone, "I'm a little confused. You said that there were THREE of you." I wanted to explain that a table change mid meal would be difficult for my son (who has high functioning autism). I just took the poor table by the front door because the attitude of the host made my skin crawl!!
A few minutes later, we were given a table outside (probably the host saw me watching closely where subsequent patrons were being offered seating....). We went outside to the courtyard patio where there were SEVERAL suitable tables. Hmmmmmmmm....
We ordered the poutine to start. The kids ordered chicken strips off the kids menu and I had jambalaya. The food took a long time to arrive. I was very proud of both my kids (especially the one with special needs) because they behaved themselves very well, considering the slowness of the service.
When the food finally arrived - it was very tasty.
I like the food and the building of Ferris' - their service definately needs work though.
A had submitted a review a few years ago, this review is an update from a recent visit.
Went for some lunch with my kids (age 8 and 6). I knew that this was a retro place, with the same dishes and decor as when they had for decades. I knew that the food would be classic, not cutting edge or amazing.
I ordered the beef pie with potato salad. Daughter had the waffles with fruit and whipped cream. Son had the burger with hash brown potatos. I had a cup of tea and split a dollar roll between us.
The beef pie was very, very small. It was also devoid of flavour. It had little beef, mostly floury gravy. It was served cold. Bleh! The potato salad was potatos and mayonnaise and some sort of sweet flavour. There was no minced celery, carrot, onion or pickle. It was like the cheapest supermarket no-name brand. The waffle was okay. The whipped cream - meh. The fruit was part fresh and part canned. There were canned pears and pineapple, only the cantaloupe and strawberries tasted fresh. It was poor value for over $7. My son's burger was the worse. Absolutely flavourless! Even the fried onions (which I removed for him as he doesn't like onions) were completely devoid of flavour. Bleh!
The tea was Red Rose. This is the cheapest, shoddiest tea available. Twinning or any other brand is a much better product. There were no 'creamers' only little cups of 2% milk.
The dollar roll was also of poor quality. The marizipan had a sandy texture. The cream wasn't fresh. It was just not a good effort.
The service was polite and very good. The waitress was good with my kids and I noted they were very respectful and helpful to the older patrons (it was mostly older people in the place - probably there out of habit or nostalgia). I was impressed by all the staff.
I gave the ambiance a three star because of the retro feel to it. On the other hand - one would think that they could concentrate on better quality food and baking since they are not spending money on updating the decor.
I wouldn't bother returning.
The new menu is an improvement, but it's still consistently mediocre, and the draft usually tastes off - bad pipes? Staff are friendly but I only eat there when because it's close - every meal I've had for years has been "meh" at best. If they ever really improve the food and draft I'd be there a couple times a week instead of once every few weeks.
a lovely quiet patio facing St. Ann's Academy. ordered the quinoa bowl with marinated chicken and it was so bland - i'm no chef but it could have used lemon, garlic, salt, pepper, maybe cook the quinoa in chicken stock? I would have asked the waitress for vinagriette or hotsauce or anything from the kitchen to give it some flavour, but she never came to check on us. I choked it down only because it had been paid for.
My dining partner had the charcuterie plate which we also shared - the cheese was cold and dry, very little meat. Perhaps other entree or appetizer choices would be better but I don't want to spend the money to find out. Next time we go I will stick to lattes.
My wife and I go here every year for our wedding anniversary. The room and atmosphere is not to be missed. Unlike most other places right downtown we don't have to circle the block 8 times and then walk two blocks just to get in the door (which your wife will appreciate if she is wearing heels). The water fountain and double height ceilings give the restaurant a nice romantic feel. Service is attentive and courteous, and they have great dinner features that are not typical for a Moxies chain. We will keep coming back.
i went here based on a recommendation. Taom and Michelle were supposed run a great place. When I got there I was a little leary as there was a sign outside for Bubble tea - that's always a good warning that you might not get what you expect - unless of course you're looking for bubble tea. I was not. I was looking for good lunch diner food.
The place may have been sold as the proprieters did not relaly look like a Tom and Michelle. I took a chance and was glad I did.
The chicken burger was plain but very good and the fries were seasoned wedgess cooked perfectly. Friend said the tuna sandwich with soup was delish and the shrimp sandwich was done pefectly - not trendy and over done. Just the way it should be. The potato salad was the bomb and should have been dessert. It was hands downthe best restaurant potato salad I have ever had. Excellent I will be back.
My friend asked for "not spicy", but couldn't eat what they brought. When we told them about it, instead of simply and politely exchanging it, they argued that she didn't order clearly enough, that she shouldn't have eaten any of it at all, etc. etc., and blamed my friend. She didn't want to make a scene, so she accepted it (and the charge on the bill), ordered another of the same with "no pepper at all". She ate the second one, and took the first spicy one home to rinse off the pepper. A good restaurant would have exchanged it without hesitation, but I guess they really needed the $10. I'll never go there again and I'll tell this story to anyone whenever we talk about Korean food. Pho ever? Never.
recently, i found out that youngyoung's cashier machine did potential add up mistake for around $1 greater than actual bill. also, they will charge you a 10% service charge without telling the customer~!!
therefore, ATTENTION: when you pay ur bill, please, remember ask them to give u the receipt and look at them first~!!! Because when u ask them how much, they will only told u the amount after the potential mistake and the quietly 10% service charge~!!!
ATTENTION: when you pay ur bill, please, remember ask them to give u the receipt and look at them first~!!! Because when u ask them how much, they will only told u the amount after the potential mistake and the quietly 10% service charge~!!!~~~mad night~!!!
First time i went there was few years ago...everything was amazing and i was pleased that finally found an awesome place to eat...however.....everything has gone....the delicious food with good quality and cheap price......nice service....everything...
i went there tonight because there was no option for me since almost 11 pm..long-time waited....low quality food....much more expensive....bad service..even though within my expectation...however... worse than i thought...i found the bill was so expensive for only two people..so i asked them for the detailed receipt, wondering was there any mistake...and then found all of these. they charged me around $1 mistake at the total....as they said..it was the machine problem..i did not care about the 1 dollar..at least at the first moment....also, i found they automatically charged me a 10% service charge without any announcement..so quietly...and the card machine also asked me about the tip amount.....XXXX........of course..i asked them to return back both the service charge and the $1 mistake..they asked me was there anything they did wrong...i said "u made the mistake here and charged the service charge without telling customer"..and they said that was the machine problem, it ALWAYS like that, they can't do anything..i said"is that mean i cannot get my money back?"..finally, they asked me how much i want to get back...i told them gave me back till the correct amount...BUT...they passed the calculation one by one kept calculating the wrong amount without returning back my money and kept me waiting in front of the cashier table....my patient almost ran away..., a guy finally agreed to give me back the money..they dropped a plate with the coins on the table..rudely…..i was angry..but said nothing and leaving 2 cents…I went back to seat and heard the guy kind of shouted “give her back the 2 cents, we don’t want them”…a waitress came and gave me back the cents…I took the two cents and gave them back “cents were banned by government already, why u gave them to me” the guy said..loudly “then why u gave them to me”..”I did not! it was u gave me first!!”…..i was so mad and said “I’m working as a waitress too, but I won’t do this kind of mistake with so awful attitude!”…and I left…but I still hearing the guy kept shouting “u r a waitress so what…what’s wrong with my attitude …and blablabla..” I was so disappointed with full of angry and really mad…….
I am a regular at Bon Sushi and have been for sometime. i have tolerated the service for the past few months and have restricted myself to only pick up orders but now they have hit rock bottom and i will not be coming back. For my birthday i decided to take my friends to bon sushi for dinner... we waited 15 minutes for service at our table and we were the only ones in the restaurant other than a couple with their baby. After finally getting menus and water the waitress took our orders and left. When we received our food the waitress knocked over my previously poured soy sauce all over my brand new coach bag i had received for my birthday. The waitress didnt clean up the mess or say sorry for spilling all over my bag... which she clearly saw. Tonight; two months later after this incident, i went again with different people, despite what previously happened on my birthday i agreed to go. I got the same service in the dead restaurant as last time and there was 4 servers on shift that night. I had to go and get my own water from their serving station because they were no where in sight and we had waited 20 minutes. When we received our food finally we were given no plates and had to get them ourselves and at the end of the night we had to grab our own receipts because the waitress left before we had even took our card out of the chip machine. ( i would understand this if it was busy... but we were the one of two tables in the restaurant at the time.) I did not get a sorry for either of these experiences... i really hope someone does something about this. The dates were January 29th and March 11th 2013. I really hope nobody experiences the same that i had too.
My partner and I decided to try the Black Olive on a recent trip to Victoria - we thought that we'd treat ourselves to the above average prices here as it was my first break in a long time but we were so disappointed by a place that oversold itself and didn't deliver on the goods. We eat in Greek restaurants a lot, often at the lower end of the price range, and they have all been much better than this place. My partner ordered the lamb rack, and it was ok, but the potatoes tasted like the ones you buy frozen and heat up in the oven at home. Everything on his plate was extremely bland. My cioppino soup was a bowl of vinegar-flavoured tomato broth with a few prawns, scallops floating around in it and a small piece of fish laid on top - the fish was nice but the broth was really acidic and lacked flavour other than the vinegar. The serving was small and wasn't served with anything else for a grand price tag of $24. It left me hungry and with burning in my stomach from the acidity. The ambiance was ok, but towards the end of the meal one of the people at a far table started having a loud conversation with someone 3 tables away from him. It was Saturday night and the feel of the place seemed to lack effort. The ambiance appeared to be local greek hangout, but the food, the posh tablecloths and fine dining appearance just didn't match up. It was an odd place with a split personality and I couldn't wait to leave.
The food is excellent here. The oyster burger is fantastic; it is the best on the entire planet. The Portobello mushroom burger is fabulous. The potstickers are great, the old lamb burger was my favourite until oyster burger came along. The chicken penne soup with falafel is very spicy, but delicious. Their feta dressing is so good that both my friend and I have tried to copy it. They are very solid with regard to service; the covered patio is nice when it rains. I wish every town had one as I miss it when I'm not in town.
The last two times I ate here, the side of rice was a half solid ball that my hashi couldn't get through. When it was brought to their attention, I was told it was too bad. I explained how to avoid that, and asked that they tell the cook, and was told they didn't plan to change things. Then they charged for the rice. I have been going there since the week they opened, but it's been going down for the past couple of years, but if they won't care about their food standards, why should I? Our regular server was nice, though. No problems there. After the way they handled things, though, we won't go back.
It's supposed to be a hospitality industry. How is this place still open? It's claim to fame is mediocre food and incompetent and rude customer service. Arrogance is always the unwanted side dish served right to your table. Look at all the negative reviews here. They tell the true story of a badly run restaurant that has the message, "Customers are an inconvenience we'd prefer to do without."
Living around the corner, I’d been here quite a few times, usually during the week, and had even recommended this place to people I know. This weekend, though, our visit at 2 in the afternoon was nothing short of a “kitchen nightmare.”
What is the minimum any customer would want? I’d say a server who knows the menu, gets your order right, and, ultimately, good food. Our visit started badly when we were given water that reeked (and tasted) of chlorine. Of course, that could just be the water out of the tap, but when we told our server, she answered with annoyance, “No one else complained,” as though we were making it up or, more likely, trying to get our water comped. She didn’t know the soup of the day, the fish of the day, or very little else on the menu.
When we ordered, I specifically repeated twice that I did not want mushrooms on my steak sandwich (I’m extremely allergic). My mother, (who’s 81 by the way), asked for the vinaigrette on the side of her salad. Thirty minutes later when our food arrived, you guessed it: the steak sandwich was smothered in mushrooms and the vinaigrette was all over the salad. (Given that there were only 2 other people in the entire restaurant, how difficult was it to get our orders right, especially since the server seemed to write it down.)
I immediately told the server about my sandwich, which she acknowledged was covered in mushrooms. She said she’d take it back and they’d “scrape them off.” Really? I could do that myself. Doesn’t help the allergy situation, though. I told her to forget it. That’s when she persisted on asking me if I wanted another one, something else, to look at the menu again, etc. I repeated that I didn’t want anything else. What was the point? The two people I was with had their food--none of use wanted to wait another 30 minutes. I had to watch them eat, as if I wanted to wait around so they could watch me eat.
Well, the chef/owner raced over and demanded I order something else. Again I repeated I didn’t want anything else. He persisted, actually arguing with me that “these things happen” and I “should calm down and get over it.” As bad as his customer service is, his ability to read a situation was worse. I didn’t want someone to be arguing with me as the other 2 people I was with were trying to eat. So I asked to “please” be left alone in peace.
He went ballistic. He insisted we leave immediately. (Imagine kicking an 81-year-old woman out?)
So we left.
As far as the food goes, let’s be honest. It’s above average by Victoria’s standards, but that isn’t saying much. It would be just mediocre in Vancouver, Toronto, and especially Montreal.
But the service is abysmal. All this server and owner had to do in this situation is apologize, ask if there’s anything they can do to correct the situation, and listen to what the customer wants. If he says “no,” respect that. Arguing with a customer unrelentingly just loses you a customer, their family, friends, and co-workers. Where I actively brought people to this restaurant, I’m now going to passionately dissuade them from going here.
If only to avoid the abuse.
The star rating for this review is based on the customer experience I received. The food was excellent and the chef commands my respect.
This is the first time I have visited this place. I saw the special sign that said 1 for 5 for 2 for 9 for the daily special. I ordered 2 for 9. The price came to over 11 dollars and I commented to the employee at the cash register that something is wrong and the price should be lower.
The employee said that the special is 1 for 6 and 2 for 10 and that is what it should be and the add board is wrong. I told the employee that I do not know this, I have never been here before and that the price they have listed states the lower amount. The employee said that if I did not want to pay that, I could have something else of the menu that was cheaper.
I told her that it was not about paying the 2 for 10 price, but more to do with what the sign said. I also told her that legally, a business is entitled to honour the price, and should change it afterwards. She then told me that she could not change the price in the register. I told her do what you want, as I did not want to be a bother, however legally, you should honour the listed price. The employee charged me 2 for 10, the price that it should have been in their mind, not what was advertised on the board. After I finished eating my food, more than 20 min later, I saw that they price on their special board had not been change.
Therefore, I can only assume the employee rip me off. One would think that the employee would change the wrong price to the correct price right away so not to confuse other customers.
This has become our "coffee-time" daily choice. Nice layout with comfy seats, friendly people behind the counter and FANTASTIC coffee.
They also have food. Bagels from the Mt Royal, and Udon made on site are on the menu, as well as cookies and muffins available each day.
Everything is priced a,t or below, the price point for downtown. Well worth a try!
|2.||Ferris' Oyster Bar & Grill|
|4.||5th Street Bar and Grill|
|7.||Smoken Bones Cookshack|
|12.||Canoe Brew Pub|
|14.||Spice Jammer, The|
|15.||Baan Thai Restaurant|
|16.||Pescatore's Seafood & Grill|
|17.||Spinnakers Gastro Brewpub & Guesthouse|
|20.||Heron Rock Bistro|