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Vancouver Restaurant Reviews
Maxim's Bakery6387 Fraser St, Vancouver
Correction of rating
By gracedimalibot11466_ of fraser street (1 Review)
Submitted Saturday, January 14, 2017 - 7:22pm [Take-out]

iI want to correct my rating in their service, i thought incredible is the lowest. What i meant was, poor. Although some of their staff are nice and friendly and polite, this particular lady is really rude, I was humilliated because there are some customers too . May i suggest to the management of Maxims bakery to train this certain staff to be polite and patient to their customers. Thank you & i hope the owner will take time to correct the behavior of this staff.

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Deacon's Corner101 Main Street, Vancouver
Overpriced for low quality food and poor hospitality
By Honkit of Vancouver (east) (1 Review)
Submitted Thursday, December 22, 2016 - 7:26pm [Take-out]

I heard great things about this place and I have tried their cream of mushroom soup and fried chicken and I was quite pleased with it until my last order which was the Chicken Giant sandwich. A nice piece of breast meat deep fried as usual but the cheese they put in the sandwich was nothing but regular processed cheese? I can't believe that they can't afford to put real sliced cheese on their $17.00 sandwich!!! Not very good business sense if you ask me. Sent them a message thru their website and did not get any reply back from them and that was 2 months ago. Followed up with them with their direct email address (as previously I left my concerns on their message board) and finally got a hold of Brian. His reply is what surprises me especially considering that he is in the hospitality industry. I would post the whole conversation but feel that would be stooping to their level. Suffice to say is that their response sounds like more of a dismissal and acknowledges no wrong doing.
Anyone raving about this place is either friends of the people that work there or got paid to put their 5 star review.

H. Ng

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Cazba1103 Davie St., Vancouver
A gem
By Norman of Vancouver East (80 Reviews)
Submitted Thursday, December 22, 2016 - 9:52am [Dine in]

I had never been to this restaurant because I thought it might be pricey. I was wrong, the prices are excellent and the food is as well. I had chicken kabobs, which came with rice (or salad) and a broiled tomato. I asked for bread, and I got pita with raw onion, which the server said was standard fare in Persian restaurants. Since I love onions, I wasn't unhappy. The chicken was excellent, a large portion and the rice was perfect. I can't fault them for a single thing. Nice looking place, good service and a great deal. What more could you ask?

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Pho Hoa2257 Kingsway, Vancouver
What happened?
By lesmark of burnaby (73 Reviews)
Submitted Wednesday, December 14, 2016 - 10:03pm [Dine in]

I was in the area and feeling nostalgic so came to Pho Hoa. Food was solid. HOWEVER, the portions have considerably shrunk. What used to be a small bowl is now considered a large bowl of pho with just the basics. The price has skyrocketed to $11.50 including tax. Yikes.

Needless to say there were only three different tables for a total of five patrons including myself. This place used to be the 'grand daddy' of all pho places to me but no more.

Stay away.

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Wildebeest120 W Hastings, Vancouver
Delicious Food, Pool Value
By foodiegoodie of Burnaby B.C (3 Reviews)
Submitted Tuesday, December 6, 2016 - 11:19am [Dine in]

I haven't been back to this restaurant for a few years now. I thought I would give it try again with my husband. We had 8:00pm reservations and our table was not ready. At 8:10 the bar was offered to us and we decided to sit at the bar and have dinner there too. We ordered the bison carpaccio (shared). Husband had pork belly, scallops and I had the elk loin for dinner. Normally we would share an appetizer and have our own entrees and we would be more than satisfied. To our surprise, at this restaurant the portions were extremely small for their "larger" plates. I usually eat at the smaller portion level already and after eating here I was still craving for a burger. The way they priced the plates you would think you get a decent amount of food. It's not the case here. I look around the restaurant and wonder what other people are ordering. There is no way everyone is leaving here full unless you order your own appetizer, entrée and other small plates to keep you satisfied. My husband and I will not be going back again. Yes, the food was delicious, the ambience was nice and service was great but it's also about value.

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Steel Toad Brew Pub & Dining Hall97 E 2nd Avenue, Vancouver
Will not be booking here.
By cmarksthespot88 of Vancouver, BC, Canada (1 Review)
Submitted Wednesday, November 30, 2016 - 4:46pm [Dine in]

Terrible service. I called to make a reservation for a party 12 to celebrate the holidays with my coworkers. The man on the phone told me that he put my name down and I that my reservation is confirmed. The next day I noticed on their website that they require a $100 deposit for larger parties which the man on the phone never asked me for. I thought it was strange so called in to verify my reservation and (as expected) they did not have my reservation nor did they not have space to accommodate us anymore. The person on the phone did not offer much of an apology except offered another day for our group of 12 (which requires EVERYONE to change their plans - these are people with family schedules to juggle around so it's not exactly easy to simply change dates). He did not seem very apologetic/embarrassed with the incompetence of his staff either. Definitely will not be booking any further after work functions here.

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Tandoori Palace1439 Commercial Drive, Vancouver
Good Indian food on the drive
By cyberspace of vancouver (89 Reviews)
Submitted Tuesday, November 29, 2016 - 10:07am [Dine in]

A friend and I went here for dinner on Saturday night. It was busy so had to wait for a table. The place is super small and it's almost like café style. You order at the counter and then they bring out the food. The food was good but it was very noisy with all the bang etc. Hard to have a conversation. They were super busy and had lots of take out orders. I will go back but will do a take out. Lots of meter street parking. Prices were a bit on high side for Indian food. Naan or Rice are included with your entrée. The food tasted good.

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Tacofino Comissary, The2327 E Hastings St, Vancouver
Brussel Sprout salad!!!
By shutupandeat of Vancouver (14 Reviews)
Submitted Thursday, November 10, 2016 - 4:43pm [Dine in]

Great little restaurant with a small menu but they make each item so good.
We tried the brussel sprout salad for the first time. So good.
Kids were fighting for the last pieces... I beat them to it.

The nachos and tacos are good. Fresh ingredients, makes it messy but fun to eat.

It's a fun time out.

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Friendly Banners Restaurant1690 E 12th Avenue, Vancouver
I'm a regular, and regularly get bad service from one server
By Wundercat of Commercial Drive Vancouver (1 Review)
Submitted Sunday, November 6, 2016 - 9:08pm [Dine in]

I've been going to this place for years, as I only live a few blocks away. The restaurant has improved the quality of their breakfast dishes over the years, and I think they offer solid choices for a decent price. I have never ordered lunch or dinner here, as their offerings are not to my preferences, but breakfast is good.

I don't mind the very outdated and kind of drabby atmosphere. It's a typical diner, very similar to the types of diners I see in small towns. The customers who frequent the place are interesting and it's a fun place to people watch. They have a lot of loyal regulars... just like me.

Most of the servers are really friendly and helpful. Even the busing staff are polite and have welcoming smiles. Unfortunately, there is ONE server who is unfriendly and often rude. I do not like pointing out one person like this, but honestly, she is the only reason I hesitate to spend my money at this place.

I have noticed that this particular server is friendly with a few customers, but mostly she does not smile, barely says hello, does not seem interested in her job or care much about the customers or their needs. She seems to avoid my table as if I may be contagious. I have no idea if I said or did something that offended her, but then again, I don't generally have problems like that. But no matter how nice I am, how much I smile, or how much I tip, this one server always treats me the same. I don't think it's just me, as I have seen her treat many others like this too. It's just really sad, and not professional at all. I am a loyal, long term customer, and yet I do not feel welcome when I am served by this particular server.

Unfortunately, I have gotten nowhere by gently trying to address the issue directly with her. I don't feel comfortable pointing out this server's behaviour to any of her coworkers (although I'm sure they are well aware of it), and there never seems to be a manager onsite. I hope things change, otherwise, I'm going to start spending my money somewhere else.

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Fat Mao Noodles217 E Georgia St, Vancouver
Great food but value is lacking
By thecritic of Vancouver (376 Reviews)
Submitted Wednesday, October 12, 2016 - 9:35am [Dine in]

I've been here a couple times and the food is great. The duck confit lettuce wraps are delicious although the portions are incredible small. There was barely enough confit for two tiny wraps. All the bowls I've had are delicious but again, on the small side. Service is efficient. Bring your appetite and your wallet!

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Sushiyama371 East Broadway, Vancouver
Generous quality Sashimi 35$ sizeable dinner for two
By vicarious1 of Burnaby B.C (1 Review)
Submitted Monday, October 3, 2016 - 3:19pm [Dine in]

Been there three times after work around 6pm. As a couple both time "GENEROUS" sized Sashimi seven pieces of Salmon and seven pieces of Tuna and three rolls 35$. We had the "Mixed Sashimi" once a little more but less filling for a dinner.
Considering the average Vancouver prices this is affordable and the Sashimi beats many other Japanese restaurants in quality and size.
Ignore bad tempered comments. Service was each time fast immediate by smiling girls and boys.
Style and decor is a bit aged but then who cares we came for food not for interior design. Actually the imitation, brown mixed slate, wallpaper is quite stunning. Having lived in Asia thirty years I can say it gives you the feel of an aged busy medium to small street Tokyo restaurant. Many more stylish in town who don't give any feel but fake decor.
Each time we got a spot but it still was very busy. If you are romantic, they have a small wall by the tables on the side street side you can carve your initials into the blue paint.
Seen quite a few couples with kids each time and heard French speaking customers.
We regret that we never picked up one someone mentioning this place years ago.
We will be stopping there on our way home more often, can't say one bad thing about it for that price. I nearly put the same review on Yelp just you know I am not an insider doing free adds.

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Akira Sushi1069 Denman Street, Vancouver
Creamy Tuna Sashimi
By doughgirl of New Westminster (45 Reviews)
Submitted Wednesday, September 21, 2016 - 5:58pm [Dine in]

We tried the Salmon Tempura Roll, Sunset Roll, and Mango Paradise Roll. All yummy! The kids loved the Takoyaki. My favourite was the tuna sashimi. So creamy!!
We visited before 6 p.m. on a Tuesday. Apparently if you come later, regardless of night, you have to wait for a table.
We received appropriate attention from the server. Our visit was very pleasant.

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Red Pagoda, The1130 W Pender Street, Vancouver
A pleasant surprise
By cashlezz of Vancouver (1 Review)
Submitted Saturday, September 17, 2016 - 10:42pm [Dine in]

Tucked away behind the tax center and coffee shop was this unassuming Vietnamese restaurant. We saw the sign on the sidewalk and decided to come in. As we opened the door, this delicious smell of pho came rushing and I instantly started to drool haha. The place seemed adequqtely clean and cozy. We were seated almost right away. We saw this amazing looking plate with all kinds of rolls and grilled meat two tables down and decided to order the same thing to share. The plate was called the share plate and oh boy was it big, and delicious too. My friend decided to bring some home. I ordered a sate peanut soup for take out since that's what the server recommended. It was absolutely incredible! I don't know what's in it- but I assumed that it's peanut butter and beef broth. The portion was pretty big too. Definitely gonna order here again!

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Tandoori Palace1439 Commercial Drive, Vancouver
Bad Indian food with a complimentary staple pin in the food
By Kash666 of Burnaby (11 Reviews)
Submitted Thursday, September 15, 2016 - 7:31pm [Delivery]

I am a regular at this spot I usually order delivery but have been there umpteen number of times. The place is dinghy not very clean but since I loved the food I ordered instead if going there. Since the owner and I are from the same city I like the food there, however for the last few times we ordered the food wasn't good. I called the owner and he explained the chef was new etc and u said no problemo. I ordered food last night and it came unusually fast, hmm I thought! My and my girlfriend starting eating and the food seemed as if it was some
Leftover from an Indian buffet, slimy and not tasty it smelt weird, so I thought intake the last bite and call the owner the next day (As they were closed), however my last bite was the nastiest where I bit on a staple pin and it felt as if I had broken my tooth!! Was very painful so I called the owner next day and informed him about it reminding him that once I found a nail from a kitchen appliance in my food. Since we are from the same city I thought it was a genuine mistake but this is not the first time and the food is REALLY bad now unlike before!! Real bad value for money and crappy food as the owner doesn't simply care

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McDonald's1610 Davie Street, Vancouver
So filled with cigarette smoke we had to wait outside
By Olives of West End, Vancouver (1 Review)
Submitted Wednesday, September 14, 2016 - 9:13pm [Take-out]

There were 2 employees smoking under the air intake causing the store to fill with smoke. It was BAD. Smoke was blowing in from the AC vents and even though we moved 4 times we eventually had to leave the restaurant as it was full of smoke. Think smoking in the car with the windows up. We told them they were under the intake and the store was full of smoke but they stayed there and kept smoking.

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MASA Japanese Restaurant1414 W Broadway, Vancouver
Appalling customer service
By brettd of Vancouver (1 Review)
Submitted Wednesday, September 14, 2016 - 5:45pm [Dine in]

I ordered the teriyaki lunch special and a bottle of hot sake.

In spite of the fact that their menu states that the meal includes three side dishes and a miso soup, I only received some dry teriyaki chicken on rice and nothing else. I tried to be patient, but I was on my lunch break and after 20 minutes I asked for the rest of my food and my drink (I am a regular customer and order this meal all the time, so I know what is supposed to be served).

The server eventually brought me my sake, and a takeout container??

I would have tried again to explain myself, but for some reason, the sushi chefs (I was sitting at the bar) thought the situation was funny and began verbally ridiculing me in front of the other customers and making fun of the fact that I was drinking sake.

I was so angry and humiliated that I simply walked over the the cash register to pay and leave.

When I tried to explain to the woman at the cash register how angry I was at the way I was treated and the fact that I had only received half of my food, she just stared at me and made no offer to correct the situation.

I eventually paid full price for half a meal and some of the most disgraceful customer service I've ever received.

I used to be a regular at this restaurant and have written several very positive reviews about Masa online. Today I have decided that not only will myself and my family never set foot in this restaurant again, I will also be going back online and re-writing my reviews to let other potential customers know exactly what happened today.

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Portobello Ristorante1429 W. Broadway, Vancouver
Would rate higher, but server screwed up our order and handled it very poorly
By RyanH of Kitsilano, Vancouver (1 Review)
Submitted Sunday, September 11, 2016 - 4:07pm [Dine in]

Food was good, atmosphere was nice, staff were friendly. Giving this place 1 star because they screwed up our meal and handled it very poorly.

We were brought the wrong food, we agreed to eat it out of convenience, waiter thanks us and says "I'll take care of it" multiple times. We finish and say we're not interested in dessert, but the waiter brings us a tiny lemon meringue tartlets anyway and insists we eat it. Bill comes and we're charged full price for everything. I ask the waiter what he meant by "he'll take care of it" and he said "Oh I meant like a dessert or something" even though we told him many times we did not want a dessert. I pay the bill (by VISA) and the second I hand the machine back to him he says "I spoke with my manager, we'll comp your meal". "Oh you finished paying already? Come back next time and we'll do something special for you."

We will not be taking them up on that offer.

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Famous Warehouse, The989 Granville Street, Vancouver
Horrible service, NEVER going back.
By Cassie_P. of Vancouver (1 Review)
Submitted Tuesday, August 30, 2016 - 12:38pm [Dine in]

My friends and I waited for an unnecessary amount of time. I understand when a restaurant is full and the staff are busy; however, the staff were plenty 'chill' and I saw 2 empty tables with a few cups. I guess that signifies "No, you can't sit here yet because we're too busy to clean up a few cups." The wait got so bad, a few behind us went in and sat at the bar because those tables weren't going to be cleared anytime soon. We finally sat down, had a look at the menu, and a waitress named Bianca came, she was friendly until she found out my friends and I were under 19. Which is why she got annoyed when we said that water would be fine. Then she asked us for our orders but she spoke with lightning speed, and we could barely make out what she was saying from the loud music. My friends and I confusedly answered all her questions i.e "Chipotle Mayo or regular Mayo?" "Avocados or mushrooms?" After she left, I suddenly remembered that add-ons might cost extra so I needed to get her attention. From another table, I saw someone getting her attention. He raise his hand slightly, looked at her and she went over immediately. Then I raised my hand, looked at her and finally when she decided to come over, she said "You don't need to raise your hand, I'll know when to come over." Oh and let me remind you, we still haven't gotten our water after she left us 10 minutes ago. Anyway, my thoughts right after that was 'How do I get your attention without letting you know I need help?' Either way, I asked her if mushrooms and avocados cost extra, she replied a blatant "Yeah." So I continued with "Then can I not have-" And before I even managed to say the last few words she left and started poking her computer angrily. When she came back, she instantly spat in the rudest tone someone could use with a customer "You guys know that Chipotle Mayo also costs extra right? It's a dollar." I dislike mayo so I was about to kindly ask her if I could not have it. Once again, I was cut off by her "You know that's how we make money, right? We charge for the add-ons because $4.95 for a meal is really cheap and we make profit from the add-ons." I still didn't want mayo so I started to speak but before a word escaped my mouth, she left. My friends and I were tired and weary from the long day, the loud music was giving me a headache and I seriously didn't want to talk to her anymore, so we left the mayo on our meals and decided that $5.95 for a meal still wasn't bad. After we waited another 10 minutes, Bianca finally came with water that she slapped onto the table without a word. Another 10 minutes went by and the food arrives. The waiter said "These plates are hot as sin," and he drops the plates on the table, "you guys can figure your own life out." We let it go and started to eat. At first the food seemed decent, I had the "Works Burger" and it was standard, nothing amazing, but I cut it in half as it was quite large. I scarfed down half since I was starving by the time we got our water. With the 2nd half, I slowed down, looked at the burger and noticed something, the patty looked surprisingly bread-like. I poked it with my finger and it bounced back like a sponge. At that moment I realized that they mixed stuff into the meat. We finished the meal quickly, and asked for a split bill, wanting to leave as soon as possible. She brought us one bill and I noticed that she charged us 18% for service (we're a party of 4 by the way). I should've argued, but I didn't have the energy to. We started counting coins since we each owed $7.32. She came over stating they only take dimes and nickels up to a dollar, jabbing her pen into the table to prove her point. Once we got all the money counted, she came over to recount making sure we didn't leave her short. She was painstakingly slow, did her math wrong and yelled at us saying "You guys know the bill is $29.38 right?" Half a second later, she realized "Oh, it's a $10 bill." Overall, this was the worst experience I'd ever had and trust me, none of my friends and I will be going back.

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Incendio103 Columbia St, Vancouver
What a Disappointment!
By Flowering Lotus of Commercial broadway (6 Reviews)
Submitted Friday, August 12, 2016 - 8:51pm [Dine in]

I had gone to Incendio for dinner last summer, and it was terrific - the service was very attentive and friendly, the food was delicious and the decor was warm and elegant. With fond memories, I was looking forward to returning with my husband.

Finally, we made it there. We had a reservation, and were seated promptly. It took a very long time after that for anyone to check on us and to take our order. The cooks and the servers all seemed more concerned with whatever was happening on their cell phones. There was one server who seemed to be on task all evening, but she wasn't serving our section. On multiple occasions throughout the evening, this server had to nudge our server into making her way over to our table because we clearly needed attention.

Aside from the incredibly slow service, here's what went wrong:

1. We ordered the calamari appetizer. The crust on the squid was rock hard and had too much paprika. We didn't really enjoy it and didn't finish it.

2. DH ordered his steak medium well - we clarified with the server that he wanted well, not rare, and we all had a little laugh about it. I'm SURE she told the kitchen the correct information, but when DH discovered that his steak was rare and we reported the issue, she immediately blamed the kitchen. As a customer, it doesn't matter to me whose fault it is. Just apologize, fix it and move on!

3. While they were remaking my husband's entire dinner plate (which was nice and appreciated), my food was getting cold so DH insisted I should just eat. My meal was finished and cleared away before my husband's meal came the second time. This time, his steak was very well done. It was also very bland, so DH was really disappointed to wait all that time for food he did not enjoy.

4. My gnocchi quattro formaggio sauce tasted nice but the gnocchi was very doughy and amateurly made.

5. The server comped the dessert and teas but didn't take it off the bill correctly. Another wait to get that resolved.

All in all, the meal service took over 2 hours, and we ate fast when the food arrived. Good thing we weren't going to a show or anything afterwards.

The ambiance is still great - it's a beautiful building and the decor is nice. Service needs to pick up speed and professionalism, and the food should be of higher quality for the price.

DH and I will not be returning for a long while.

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Paulies Kitchen1132 Mainland Street, Vancouver
This Place is LOUSY!
By Scotty1 of Vancouver (downtown) (1 Review)
Submitted Monday, July 18, 2016 - 9:37pm [Dine in]

Food is poor, service is bad. Complained to manager that I will put a bad review and he said it's your prerogative. He did not care that I stated the noodles were uncooked, the garlic bread was $5 (the waiter did not mention that and should have) The food prices are outrageous. People should refuse to take this mediocre poorly run restaurants and stop going! The standards are below par, Tim Horton's has better service.

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