White Spot located on Georgia and Cardero near Stanley Park in the West End of Vancouver. With over 60 locations in British Columbia and Alberta, White Spot has been serving unique, freshly prepared dishes in a contemporary, casual atmosphere for over 75 years.
So last week; I came here with a few friends. We were pretty much seated right away. server came and took our order.....I ordered my usual double double burger......some friends had various things.
The food was ok (but the next morning I felt sick and well......) which is odd, because I always get the same thing, but never feel sick afterwards.
On top of that; one of my friends gave me a gift card for $25 (Cara restaurant chain.....Milestone's , swiss chalet...etc) but since I was going around talking to my guests....at the end of the night I forgot my gift card (in an envelope with a card)
a couple hours later I realized this and called the restaurant and asked if I left my card behind (manager said that our table had been cleaned already and they probably threw everything in the garbage)
Ok, I understand needing to clean the table......but when picking up the envelope, did the server lose their sense of feel / touch and not realizing something thick was in the envelope and perhaps turn it in to the lost and found? or did they see that one of my guests gave me a gift card to a competitor restaurant; and despite choosing to come here after seeing a gift card from somewhere else they decide to throw it out since it was competitor.
Nice location though, iffy about food since got sick....plus they throw out my gift (really hoping it was an accident though) so I think I will pass......Maybe I should had gone to Milestone's instead
I was craving some meat and wandered over to WS with Mrs. C. When we got there, no one seated us until I flagged down a cook. We got a table near the fire after a few minutes of wandering and had a look at the menus. The server came over and told us prime rib was on special. I asked for that, and was immediately told it was sold out. “Then why tell me”, I thought.
I ordered a bigger bacon cheddar burger, and a pint of Nat Bailey ale. Mrs. C had the orange beef stir fry. The food took about 30 minutes to arrive, and when it did, I noticed that my bacon burger had no bacon. After chasing down our server I pointed this out and she said “Oh, you want bacon? No problem”. I considered no bacon on a bacon burger to be a problem, but I guess I am fussy. Ten minutes later my (now cold) food was returned to me with bacon, and without an explanation. I also noted that the burger really ought to be called a smaller bacon burger. It was not good at all.
I ate it anyway, and had the bland ale, promising myself never to return. Mrs. C said her food was edible, but it tasted like orange juice and chili sauce on noodles. Echhh!
Maybe Chuck Currie was busy on another culinary adventure and left the restaurant to volunteers off the street, because it seemed like no one was doing their job at this place.
Stay away if you value your dignity.
I think everyone pretty much knows what to expect at any White Spot. You got your burgers and fries, bacon and eggs, and the classic whitey menu goes on. I have never been a big fan of White Spot, give me ABC for breakfast anyday. Despite what "Iron Chef Feenie" will lead you to believe in the most recent White Spot television commercials, the food here is average. Is it just me, or does Rob Feenie wear maskara? This place is very family friendly; if you have small children, this is a good place to go. Otherwise, try expanding your horizons and atleast try a local greasy spoon or diner in town.
Years ago I remembered White Spot as being a good place for breakfast/brunch. Checked out this location this past weekend and was seriously not impressed.
Food - Decent, but arrived very late. Soup was supposed to come before the main meal, but was actually served several minutes after the main arrived. Water glasses were dirty, and the coffee was horrible.
Service - Terrible. I ordered the 'hearty brunch' with bacon, sausage, hashbrowns, with my choice of eggs and bread, and they were both not what I wanted. I ordered my eggs sunny-side up with sourdough toast and received my eggs over-easy with multi-grain toast. My significant other ordered the clam chowder and received a tomato basil veggie? We brought each mistake to the attention of our waitress, who corrected each order... eventually. She must have apologized about 5 times during our meal. It was actually pretty funny by the end of it all. What a circus!
Ambiance - Good, convenient location, but that's about it. Loud atmosphere, complete with screaming, crying kids and yelling parents. Felt like I was in a daycare centre.
Heard a couple of the tables around us complaining as well. Slow service, mistaken orders and terrible coffee. I won't be coming back for brunch anytime soon.
Stopped by here for a quick bite. Had the standard Chicken Tenders and Fries. Food came quickly. Service was friendly. Didn't even have to ask for a drink refill, the Server simply showed with drinks before I was even finished. He politely said he was going on break, and the Server taking over was every bit as helpful too. Restrooms were well maintained and clean. Lots of parking. Really do a good job of taking care of the clients here. One of the Better White Spots in town for certain. Would recommend.
At least once a month we order take out from this location. We place our order online. The online order system is great, very specific about all the details of an order. On today's order we were missing the sauce for our beef dip, a side caesar salad and two side spot salads. As well for six people they sent three napkins. By the time someone drove over to pick it up and returned everything was cold. On another occasion they forgot two orders of chicken for two salads and the beef dip jus as well. When you call they are very quick to fix the order, however there should be some process in place to make sure everything goes in the bag to begin with. If you can't handle take out orders, don't offer it as an option. I don't think we'll be ordering from this location again.
Group of 4, 9 PM, Thursday night. 3 burgers, 1 quesadilla.
We waited 30 minutes for food! I noticed other tables without food too and I thought maybe they were just unusually busy for a Thursday evening but reading the reviews here makes me believe they are REALLY slow here. I noticed one other table (3 ppl) and all they ordered was salad and they had to wait 20 minutes!
When we finally got our food, our burgers were only warm, not hot, considering how long it took them to prepare it. My friend's burger was sitting out for so long that the burgers sauces made the bottom burger bun soggy.
In addition to the slow food, the water was slow too. I had to ask for water and it took awhile for our waitress to bring it! And it's JUST water!
We were seated near the patio and were a bit chilly so we asked to move to one of the booths. They said that side was closed. When we entered the restaurant I noticed one group in the far corner in the booth area. When we left the restaurant there were two families seated in the booth area. They were probably seated there b/c there was no more room in the area we were sitting in but still, they could have seated us there too. I'm sure it wouldn't have been THAT much trouble cleaning up one table.
After reading these reviews and based on my own experience, I won't be coming back to this location again.
This is second year we have come to this Whitespot for Thanksgiving. Cooking a turkey with all the trimmings for two people is not worth the hassle. We were promptly seated (no wait at all, this location usually has a line up) and orders taken. They have a Thanksgiving special for $20.99, which includes cream of pumpkin soup or Caesar salad, oven roast turkey, dressing, mashed potatoes and asparagus. Dessert is pumpkin pie with whipped cream. The soup was actually quite good, not at all what I expected. The turkey was cooked perfectly, moist and juicy. The dressing was just ok, a bit gluey. The potatoes were fine, whipped with gravy just like Moms. The asparagus was awful. Way over cooked, woody and devoid of flavor. The pumpkin pie was fine, but I only managed to eat half as the meal was very large. All in all, a decent meal with no leftovers or massive clean up!
1) they had the soccer game on so loud I got a headache. Mentioned to the waitress and she laughed it off.
2) fried chicken was bland and downright garbage. fries were mediocre, not even browned.
3) Service what service? She came by once quickly then disappeared. Took forever to get our
check and pay our bill. Felt like walking out without paying.
4) prices were higher than the North Vancouver location, that I don't understand. Isn't this a chain?
Was so hungry that I hate this horrible food but if I hadn't been I would have sent it all back.
Will never go there again. North Vancouver locations are 1000x's better than this one.
Save your loot and go elsewhere when in the west end.
When I go to White Spot, I always find that either the service isn't good or the food isn't good. They can never get both things right. Had lunch with a party of 12 or so and it took about 45 mins for all the food to come out. Don't understand it as most people ordered salads and burgers, pretty easy to make items. I had the Monty mushroom burger and I quite enjoyed it. A little small but that's always been their trademark. The coleslaw and fries, didn't care for it. They really need to improve their soggy fries. This location has been renovated and it's very modern inside. They also have a nice patio outside which would make the wait for the food a little more bearable.
Went here on recommendation of a local bus driver but we waited for ten minutes before anyone told us anything - we were totally ignored by staff. The restaurant was not busy with plenty of free tables. Eventually we were shown to one by a very uninterested chap. Service was taken over by a young girl who was friendlier and we eventually ordered. Meal took 30 minutes to come (just burgers) and they were very ordinary and not good value for price. They advertise unlimited fries and I know why! No-one would order more as they were soft and tastless. There was a large water leak or spill on the floor in the main area that was not mopped up (but a sign was put up!) the whole time we were there. I would recommend you avoid this place.
I have always loved White Spot and since me and my family were hungry, stopped by here. We waited by the front door for someone to serve us but no one came. My mother decided to march up to the kitchen and asked to be seated. Ironically, as soon as we were there, a server came to us (probably didn't want us to tell the manager) holding menus and led us to a table. I ordered the Pirate Pack and waited for 10 minutes which wasn't bad because I ordered when she asked us if we wanted any drinks. The food was pretty good but I thought the croutons on my Caeser Salad were hard. When I asked for chocolate milk (most White Spots have) the waitress replied that there wasn't any. So, I just ordered plain milk instead. It tasted terrible. I didn't know if it was skim milk or something mixed with regular milk. It just tasted like water.
I think that I will come here again sometime but not order milk anymore.
Not much to say about this restaurant, the food was cold and their staff was RUDE .... I just couldn't type what they said but it was a racial gay comment. I would take a cab and just go down to the other White Spot down the road.
Was in Stanley Park area with a friend, and decided to go to Whitespot for something to eat. We get there, and get seated..nice cosy fireplace - might be nice? The waitress gives us the menu's and then disappears, then another waitress comes by to light our candles (as it was evening time) and the orignal waitress quickly comes by and is all territorial with the other waitress - WEIRD???
We order our food, Burger and a quesadilla...the burger is just a bun with sauce and the patty... umm where's the lettuce? or tomatoe? Had to flag the waitress from across the restuarant, as she seemed to disapear again. Waitress replies that's how the burger comes - WHAT?? SINCE WHEN??? she takes it back, no apolgy. Later we order dessert, and the fudge brownie tastes like it had just been taken out of the freezer and hasn't completly finshed thawing??? umm doesn't the menu say it's supposto be a hot fudge brownie?? the "fudge" was from a squeeze bottle.. not hot!
I know it's whitespot, but come on folks! lets get with it.. if other locations can get it, why can't you guys?
We spent the morning at the Vancouver Aquarium with some friends and when it was time for lunch we decided to venture out of Stanley Park for an old stand-by family friendly restaurant (we had two hungry 1yr olds with us) because the last time we ate in the Aquarium we found the food bad and expensive. But I digress.
Service was very poor for several reasons:
1) There were many tables available and already set-up when we arrived but still took 15 mins for us to be seated.
2) Forgot to serve appies (came when meals came)
3) Orders took a long time over 30 mins to come although we asked for expedience since we had two very hungry kids (good thing we came "packing" with some snacks for them)
4) When our orders finally came they were wrong.
Ambiance was ok. It's typical white spot although I've been to some that are nicer than others.
Food when finally served was solid. The stand out of the afternoon were the special yam fries which were excellent. Slightly spicy and cooked perfectly. Whenever yam fries are on any menu, I always order them and often they get over cooked and burnt (probably due to high sugar content) so when these turned out so good I had to write a review.
However, still looking for the elusive yuca fries I had in Florida in a Cuban restaurant.
this is a big restaurant. they never have enough staff to clean up the tables. the last 3 times i've been there i've had to wait about 5 minutes for a table in place that is only 25% full. the staff run around like chickens. the tables are full of dirty dishes. they have a display of yellow tail wine - yuck. the floor looks like it hasn't been mopped in over 1 month.
Fish n' Chips. Had to have it. Have been to the White Spot on Broadway and remember ample pieces of fish and bottomless fries. W. Georgia was a different story. Minnows for dinner and, yes, lots of chips. I didn't want to spend $12 for, essentially, a plate of fries, really, but I was hungry and I did. We table hopped a bit as the floor hadn't been vacuumed for a very long time. Ate in a darker area of the place so I wouldn't be turned off by the dirt. I eat out frequently but will never return to White Spot on W. Georgia.