Why do I keep going back to a place that tries my nerve every time. On my latest trip, I waited 20 minutes to get simple bowl of noodles (this is the restaurant's bread and butter as it were)! Three other tables who all came well after I did, got their food (also bowls of noodles!), got their food before I did. I went up to the manager to inquire and yet I don't think he understood what I asked.
As much as the service pains me, the noodles, oh the noodles! It brings me back every time. Each time I enter that restaurant, I put my head down in quiet shame. How could I return to a restaurant who's wait staff have treated me so badly. It's wrong to patronize a place that thinks its customers are dispensable. But yet the noodles, the noodles, treat me so well! Specifically I'm talking about a large bowl of A2 with the fat noodles. Spicy broth, pickled cabbage, salted beef, and handmade noodles that's soft on the outside and al dente on the inside. When I'm hungering for comfort food on a cold rainy night in Vancouver, there's nothing that comforts like Taiwan Beef Noodle. Waitresses be damned! Feed me the noodles!
Great Beef Noodles and Snacks! But every single time I had to waited for soooooooooooo long for my foods to come. Servers were usually busy and can't help much as they aren't working in the kitchen, couldn't rush the orders out.....
I'm still going back sometimes as I love their foods, but have to go only when I'm not in a rush and not extreamly hungry!!
I don't know where to begin with the service (or more appropriately LACK OF) There is one guy that looks completely lost and didn't do anything. I didn't even know he worked there until he slowly sauntered behind the counter, what a waste of wages. Then the other servers, if you can even call them that had to be constantly waved down to get orders, drinks, bill, ANYTHING and for your efforts they give you a dirty look like you offended them by asking for a water! We also had to wait for my friend's chicken rice which took so long we HAD to start eating our noodles or it was going to get cold and soggy.
Restaurant decor was bright and average enough.
All the dishes were of decent fare. Spicy Beef Noodles can be hit or miss, sometimes it's really spicy & tangy, other times it taste like boiled water. The appetizers are pretty good too.I was pretty darn thirsty afterwards though must be the MSG.
My judgement is based on comparison to other 24h places. I would NEVER go back for a regular dinner given the insanely bad service but for 2-3am afterparty munchies I'll be there!
Food quality is mediocre, service is poor, and even though I once found a whole dead fly in the bottom of my bowl of congee, they only offered a 50% discount off that dish.
But I guess there are few places open late at night in that area, so go here if you must.
It's one of those places other people dislike and judge you for going to, and you claim you only ended up there because it was late/cheap/fast etc., but secretly you really enjoy all the oily MSGed food... (well at least once in a while)
Food: Usually if I'm with friends, we'll get the beef noodle with thick noodle, intestines, seaweed, cucumber (the three side dish combo). The dumplings are dripping with oil but is delicious regardless. I also like their chinese pancake, although I usually scrape off some of the sauce.... It's hearty, rustic food.... I love it!
Service: I'm always here with a Mandarin/Canto speaking friend, so I'm not sure how they are towards non-Chinese speakers. They seem efficient and fast though, however I could see why English speakers might face some problems. My advice is speak loud, short (get to the point, no need for "may I have..." "i would like to get.." "can you put this on the side"..... just use "ICE WATER" "LARGE NOODLE" "NO ONION" etc)
Value: seems like decent food at a good price to me...
Ambiance: it doesn't seem too dirty/messy actually, and the tables/utensils have always been clean everytime I've been here...
Overall: would I have a business meeting, in-law lunch or a date here? Probably not. Some good food with friends or drinking buddies? Probably.
It's worth checking out - I think you will see its strange appeal!
I just went there tonight for the first time. I was concerned about the service based on the other reviews so I was pleasantly surprised to find that it was fine. It took a while to get the waiter's attention for the check but it was busy.
The beef noodle soup was outstanding, second only to my mother-in-law's. I will definitely go back.
What else... it's on the east side of the street. It's not expensive. Cash only. Good food.
Went to eat here with a friend and we ordered item number 1, the thick noodles and beef brisket. Beef brisket was really tasty, the noodles were standard to most bbt places. I dind't like the soup at all. Maybe it was just that batch, but it had a licorice undertaste. We ordered small, and it was the right amount. Didn't leave hungry or too full. On the downside, we had to ask for tea refills. If you go there for lunch, go at around 11:30 so you can beat the 1 pm rush. When we got there only a few tables were filled..at the end of it, everything was packed. I probably will not go here again.
I really love this place, and so does the rest of my family! I come here to have a bowl of beef noodles after my late night study sessions. They serve a lot of good "comfort food."
The food there is tasty, quite authentic, and very flavourful :)
As with many Asian restaurants, do not be deceived by the restaurant's bland decor... after all, it's the food that really counts, right?
Taiwan Beef Noddle House used to be a VERY GOOD restaurant - but NOT ANY MORE! Go to the "Old Wang's Taiwanese Beef Noddle House" that's located a few blocks NORTH of this restaurant.
They have changed management & ownership and the quality of their food has declined steadily afterwards: portions have gotten smaller & the quality/freshness of the dishes have declined dramatically.
One example: the vegetable dumplings used to be eight large pieces and tasted very fresh - now it's still 8 pieces, but considerably smaller yet at the same price; it also tastes kind of stale like it was just plucked out of the freezer and thrown in the microwave.
Another example: the tofu used be very fresh and very tasty - but just last night when I ordered again it tasted bad - like it's way past its suggested expiration date yet still served with LOTS of sauce to cover up its original taste. The important point here: after eating the tofu, both my parents & I felt our lips swollen up a little with a bit of rash - it lasted for hours!
The service remains relatively the same - slow yet not overly rude. They don't have business cards anymore - at least not ones with their restaurant's name on it - when I asked for one the waiter gave me this card that says: coffee lounge - but with their phone number on it, which I thought was kind of fishy.
Overall, this restaurant has markedly declined since change of ownership - and I suspect that it's not owned by the original Taiwanese owner, but rather by Chinese owners.
Essentially, don't every go here!
My wife and I are beef noodle soup addicts. We've tried many restaurants in Canada and Taiwan. We go to Taiwan every year partly because we want to try the winners of the annual Taipei Beef Noodle Soup Competition. So after passing by Granville a few times, we decided to give this place a try.
The place was full although there was no waiting line. I had a bad feeling walking to our table because the place was very noisy and chaotic and our table wasn't cleaned properly. This bad ambiance was just the beginning of our nightmare.
After waving several times at different waiters, one finally bothered to stop by to give us the menu. We started to get upset but we needed to taste their beef noodle soup badly so we pressed on.
We scanned the menu and found the food to be more expensive than other restaurants in the lower mainland. In the end, we stuck to our plan and ordered only two spicy beef noodle soups.
We waited and waited and waited. In the meantime, we watched diners leave and others walked in, ordered and got their order while we were still waiting for ours. I called the waiters and asked for our order several times and our order had yet to come. We were boiling at this point. The manager stopped by and learned of our "problem". He told one waiter to bring our order. Yet these young-punk waiters (all of them with shaggy hair) were still grabbing everything that came out of the kitchen to other tables. We were going to bail when our order finally arrived with no apology whatsoever. From the waiter's attitude, it's like he was saying "here's your order. are you happy now?" Throughout this experience, I kept thinking what I ever did to these punks to deserve this.
Our order turned out to be very disappointing. In fact, safe to say that it was the worst we ever had. The soup wasn't tasty and spicy at all. There were only 4 chunks of beef (1-inch cube each). I was like "are you kidding me?" The noodle was very soft like it's been soaking in water for hours. I don't know about you, but I like my noodle chewy (al dente).
We only ate the (tasteless) beef and a couple bites of the noodle and soup before we called the manager for the check. This time, however, unlike our order, the check arrived very quickly. With such horrible service, you'd think that I would get a 10-15% discount off the already overpriced food. But no, there was no discount whatsoever. I gave a $20 and took all the change with me.
We left the restaurant telling ourselves, "NEVER AGAIN."
First off, to all the people that have reviewed this place and said that the service is awful. WTF do you expect? The commonality of a noodle house is crappy service! As long as the server does not have her thumb in the soup when she places it on your table is considered success. I have been here at least once a month for the past year and found the service only once to be considerably long in wait ... and that was due to just shortage in servers. The last time I was here, I thought the service was fine.
I have tried a few items on the menu, and have not come across the "too salty I have to spit it out" experience. I find the food to be consistently very good. The noodles are excellent, especially the thick noodles. The broths are good in the soup. As well, the rice dishes are excellent and the dumplings and sides are savory.
If service and ambiance is what you are looking for, then go somewhere else. If its good food that you want, then give the place a try.
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