While I wasn't craving a burger, a buddy thought it would be a good idea to hit up the local Vera's on campus grounds. Generally speaking, food here is of low grade, high priced or a combination of both.
Again I went with an inelegant Canuck burger combo with onion rings. The wait times are a little longer than what I expect at Vera's, however the extra wait time was worth it. Good, juicy beef patty with no filler makes the nearly $15 combo meal a little more palatable. Onion rings came right off the hot oil - crispy with a nicely seasoned batter. My friend's double patty behemoth combo was rather intimidating, requiring skilled hands or in my friend's case, a plastic knife and fork.
As with all Vera's, self-service is about the best you can do however ringing up your order is fairly pleasant with the staff on hand.
There are absolutely no physical barriers that prevent the kitchen stench from permeating the room, so we co-existed with a heavy, thick cloud of greasy air as we dined. In terms of ambiance, let's say a cold, rainy day on a park bench would be comparable. There are multiple tvs for your viewing pleasure, however.
A good burger, albeit steep.
The burger was OK but overpriced in my opinion. In terms of the staff, it seemed to me that the inmates had taken over the asylum -- one employee was actually taping another up. He taped his legs together, then his hands together, then his mouth. Then the taped-up guy tried to break free. All this in full view of customers such as myself! Do they not hire managers?
Though I have been to vera's before it was a long time ago and I went again at the UBC location recently. The cashier was SUPER friendly helped me picked my burger. I thought I had to wait at the counter for the burger but he said he could bring it out to me so I took a seat. Later another girl called my name and asked me to pick the burger up at the counter and i thought it was weird cuz of what he told me. But he apologized to me saying they were too busy and gave me and my friends a free pop. (Pops aren't usually free right...?) He was the friendliest cashier ever. Although the other workers there seemed bit unfriendly. But I like this place and will go again for sure :)
I've been to Vera's twice now, once on the Commercial Drive location, and one at the UBC location. My first experience was fine, but the UBC one was absolutely terrible. I ordered a burger with pickle, and by the time it got to me (about a 15 minute wait, which I suppose is normal) the burger itself had a horrible odour, like something had gone bad.
Keep in mind, I'd taken 2 bites out of the burger. I take it up to the till to let them know, and the cashier had the audacity to give me a dirty look and say it smelled fine. If it hadn't been for another employee being kind enough to offer to remake it, I probably would have demanded a refund.
Definitely not returning to that location, it's not worth the hassle or money you pay for a sub-par burger, might as well go to McDonalds.
Vera's used to be reliable. The UBC and Kits locations are now overpriced, lack adequate ventilation, and are not that clean inside. My son's grilled chicken was terrible. My burger was OK, but it was really the choice between door-open cold or so smokey you couldn't see that made this intolerable. In the summer it's ok, because you can take your meal outside and they can leave the doors open, but in the winter, don't go until they buy some more powerful hoods!
I just had a Vera Burger and my wife had Turkey burger and I feel really sick.
I have gotta say that the people there were nice and the amount of food was good. But the quality was very poor. The price is also too high. Two burger and a fry added up to 21$.
Of all the Vera's Locations this one is the cleanest. I have never had my burger burned or my order screwed up. This place is always solid for service and is always clean. Great Burgers! We drive out of our way to go to this location. It's true: "you cant beat vera's meat"
I've tried Vera's burgers a few times before, at the Davie street and Kits Beach locations, and have always found them to be sub-par. The restaurants were not too clean (they have an open kitchen so it allows you to see the whole process of your burger being made) and the staff were, well average at best. But I was recently in the UBC area and ran into the location in the village there, so my co-workers and I went in for lunch. On first glance it looked the same as the other Vera's, but on closer inspection I could tell the whole place was generally cleaner - from the tables we sat at to the kitchen area where our burgers were being made. The second thing I noticed was how friendly and welcoming the staff were - we were all greeted when we walked in and walked through the very complicated ordering procedure. I ordered their natural organic burger and it was excellent (the cashier suggested it because he said the beef was more lean, and i had said that i found the burgers to be too fatty).The food also came in a timely manner, there was no half-hour wait that I'd experienced before. The fries were the same as the other Vera's - mediocre, but the cheese curds and gravy disguised them well. And the cashier even came by and checked on us! (Never happened at the other shacks)
Very Impressed, I'll certainly return to UBC Vera's for more!
Sorry to say.... after everything I heard about these burgers and the history behind the place, it should be better. The beef was lacking and the fries really were terrible. Any fast food joint would have better fries than these guys. Lets face it... the fries really make the meal, and these ones did not. The ambiance was interesting --- all the history is written on the walls. Check it out for yourself, cause maybe I don't know burgers... but I know my fries.