Used to work around the corner from here and would grab a burger on the way home. I usually always order the tex mex one, I think it's called. I loved them, the onion rings are good as well. For I think like 6.99 a burger, it's pretty decent. The place is pretty small so I'm sure it gets crowded. I usually go there after work around 9 or 10 and it's fine. Good burger joint!
Vera's back in the old days used to be our favourite burger shack. The Broadway and Granville location symbolizes everything that's gone wrong with it. The staff are unfriendly and unhelpful, don't ask questions, because they'll tell ya "read the board!" They spend most of the time talking to each other and their friends who seem to drop by a lot - free food? Where the heck is the responsible adult manager? The tables are rarely cleaned, that's your job if you're eating there. The food quality, what happened! Overcooked! The new strategy seems to be raise the price and open lots of locations - you're pissing off your loyal customers. The price they're charging is way too much for what you get - best value is the plain burger - anything else and you're going to walk out with a burnt patty and $10 poorer ... for a burger! That's before fries and drink, hey now you're talking $15 - hmm, I'm thinking White Spot or Modern burger now.
Stopped off at Vera's burger shack with my boyfriend. Should have turned and walked out the door when I noticed the pin pad on the debit machine was sticky, as was the counter, tables and floor. Went to use the bathroom to wash my hands and had to bypass the wet floor sign that say over top of at least 3 huge puddles of water - as if to say this floor is wet but we are too lazy to mop it up. The owner and an employee were sitting at a booth near us and proceeded to talk about how much money one of them made last year. You make $600k a year but can't afford to pay for a janitor to come clean your restaurant for your patrons? My boyfriend almost fell on ill placed mats, the worker at the booth just looked over his shoulder then went back to his conversation with the owner. The fries tasted stale, the gravy was lumpy and cold, the burgers seemed small. On my way out I went to throw something in the garbage and noticed the pop machine had what appeared to be mold on a spout that drained out the over flow tray. We've been to a few Vera's around vancouver but we will never eat at this establishment again.
I've decided to update the reviews here as I notice their 3 years old. Just wanted to add...Vera's on Broadway, is still serving crappy burgers and poor service. Not sure why there is such a difference btw this resturant and Davies...I loved the burgers on Davies! I have not enjoyed one burger on Broadway. Sloppy and over-cooked. Fatty chicken burgers (really gross...unchewable) threw it in the garbage in disgust. Haven't been back since, probably should have taken it back and complained...too much effort at the time, I was tired and hungry and just wanted to go home, eat and put my feet up. And....the charge for such a burger...priceless.
OVERALL: I don't get all the readers' choice awards. I just do not agree. Harvey's is precisely the same thing, but better, faster, cleaner, tastier and cheaper.
FOOD: I ordered the daily $9.99 special combo. The onion rings were greasy and had the tinny flavour of overused unchanged fry oil. The burger bun is nice and fluffy. The patty is definitely real meat, big and has great texture. Still, it's bland. Admittedly Harvey's patties aren't as fresh as Vera's, but Harvey's have an incredible char-grilled flavour that can't be beat by any fast food joint. Not even Vera's. Thank goodness my Vera's burger of the day came with Provolone and bacon to combat the blandness. You can also order any or all of all their dozen or so burger toppings, including an awesome BBQ sauce. But hey, you can at Harvey's too, for a cheaper price.
PRICE: Daily specialty burger combo for $9.99 with fries/onion rings and a drink is an OK deal. But ordering regular menu item gets pricy. Prices are the same as sitting in a comfy restaurant with table service .. except you ain't and there isn't. This is fast food. There are cheaper, better fast food and sit-down restaurant burgers out there.
SERVICE: It's a quick-serve burger joint so don't expect much. Still, though, very friendly, helpful cashier/counter guy.
AMBIANCE: Kitchy cute. Small, cramped, not the cleanest tables. Cold, too, when they leave the doors open. I mean, I'm all for fresh air on a warm day. But on a cool spring day it's only great for the guys in the kitchen. Meanwhile all the tables are directly in front of the open door. You have no choice but to freeze.
Well, I have tried this location 3 times now. And I have given up on Vera's. It has been bad every single time. I have no idea what bogus marketing campaign earned them the "Best Burger" category. I can name at least a dozen places in Kitsilano alone with far superiour burgers. They taste dry cheap and frozen...though they claim to make them fresh in house...if they do, they're doing something seriously wrong to it.
The service staff is extremely unhelpful, and uninterested in the customer. No help in figuring out what to order, or how to order...you have to create your own burgers...which I guess is fine if you know exactly what you want. But I find it tedious to list off the six or seven ingredients I want, and feel pressured by the staff to hurry up. I end up getting less of a burger than I want.
The system is poor and inefficient, the staff are rude and incosiderate, the food is cheap, and not much better than Macdonalds. And you pay as much for a burger here as you would at a full service restaurant....how about some service then!
A bunch of coworkers decided to get burgers from Vera's after waiting a couple weeks after they opened, and asked me if I wanted anything. I decide to go 'easy' and request a veggie burger with onion rings on the side.
I immediately dig in when they return so as not to lose the warm temperature of my meal. I gag - the burger was a tasteless mass of bread and veggie patty with an unwelcoming mushy texture. Not wanting to waste my overpriced meal, I finish it off anyways, as I have nothing else to eat. I turn to the onion rings - a mushy heap as well. No crunchy, battered texture to offset the greasy, slimy, chewy onion inside (by my standards, an onion ring is satisfactory if you can bite through it cleanly). It was as if I licked the wire basket it was cooked in. And this was supposed to be a Vera's?
My coworkers didn't fare any better. One had to pull out the meat patty and nuke it in the microwave because the insides were red and it was dripping blood everywhere. Another coworker threw hers back in the bag and stormed back to Vera's - the hamburger bun had moulded over and was sprouting! They wouldn't give her a refund but ushered two coupons onto her for 'next time' (same thing they'll do after you wait 45 minutes for your order). Are you kidding me? This was three strikes out in one swing! Why come back here and poison ourselves?
Avoid, avoid, avoid!
Vera's has been my favourite burger joint for years. Have always eaten in either the Davie or Denman location but this was our first time here. The patties are very well seasoned and I love the toppings. I always get the fried onions, mushrooms and fried egg. The basket of fries is more than enough for 2. My only complaint is that the premises is not very clean and they have raised prices.
On friday night me and my 3 friends went to vera's on broad way . it s was excellent. they had 4 comb0os on special , and beer special. we got plenty of food , especially the onion rings are very big and tasty. you should try the bbq burger.....i hope my comment will help you........thanks
vera's on west broad way has changed a lot. Plenty of seats and good food and services. i'm a regular customer to that place. thay are doing great now. always have good deals for beer .Sure it s the best place to have beer for cheep price........you should try too.......
I recently had one of their basic burgers simply dressed up with lettuce, tomato, fried onions, ketchup, mayonnaise and relish along with the combo fries and drink. I found the burger quite tasty, no hint of the beef patty having been previously frozen ( e.g. "square edges", hard carboardy texture, poor flavour) and the fries crispy (however, they were not the usual strip type). The bun was fresh tasting too. But then, I was their first customer of the day on a Saturday. The service was fine - the counterman asked if it was my first time there ("yes" it was) and he was helpful in explaining how their menu worked. He even asked how I like the burger mid-meal. I have eaten burgers at Red Robins, the Red Onion, Fresgos (defunct) White Spot and the usual fast food outlets. I really liked what I had at Vera's. In contrast, I subsequently lunched at a local White Spot where I had a "disastrous" 6 oz burger with a patty that was definitely prefrozen and dull tasting along with their uncrispy (non trans-fat) cooked fries. I will return to Vera's again.