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Fresh and real ingredients do make a difference. We had dessert here last night and enjoyed every bite.
My friends and I tried the white chocolate raspberry cheesecake, tiramisu cheesecake and the banana cream pie. The pie had tons of banana in it and the cheesecakes had "weight" (as in, made with real cheese and no fillers) but were still fluffy. Also had the coffee, Vancouver Fog, House Chai and Italian Soda. I was a little disappointed the Italian Soda didn't come with whipped cream, but it was still good. Drinks were of a higher quality.
As with previous reviewers, I agree that the price is a little steep at almost ten bucks a piece. They do have daily features for six or seven bucks and I really think that is more of a reasonable price point. I guess if they upped their (currently very reasonable) drink prices, and dropped a couple bucks on the desserts, it might make the menu look a bit friendlier.
Will be back.
A late night sweet tooth craving brought us here. We've been to the other location many times before so it seemed to make sense to finally try this one out.
The quality is roughly the same as the other location, but $11 for a 2" (at the thickest point) slice of cake is absurd, considering the quality of these cakes compare with grocery store finds (I imagine you'd find the same shtick at the Alma one). The peanut butter frosting on the cheesecake was hard while the cake portion of the classic was dry and crumbly, good signs that these sat in the window for more than just a few days. Subsequently, the peanut butter cheesecake and the classic cheesecake we ordered had a heavy dose of buyer's remorse.
Service is minimal, just enough to meet all the prerequisites for a nice experience.
One of the most blatant restaurant gouging acts yet. Sans them altogether and get a cake from Safeway instead.
I used to come here ages ago when the service was really good and the cakes were fantastic. It used to be a wonderful place to go after dinner or for a weekend mid-day treat. All I can say now is, what a complete turn-around.
The cakes still look delicious, but the quality is not the same and the prices have increased unbefittingly for the scaled-back portions. There just seems to be something 'missing'. Perhaps the complacent "I don't give a crap" attitudes of the servers has a lot to do with it, but the last time I went there with my mom, we practically had our food shoved at us and we waited forever for a cup of tea and a coffee...
I know there are far better places downtown to get dessert where it won't cost upwards of $35 for two pieces of cake and a cup of tea or coffee.
I definitely will not return.
I remember going to True Confections almost 15 years ago and it was amazing. However, it has steadily declined in quality, service and value.
Don't get me wrong, the desserts are still good (some better than others) but the whole place seems to have not changed much in the last in over a decade. The service is hit and miss and it's almost like they want you in and out as quickly as possible so they can turn over the table.
At approximately $10 or more for a piece of cake in a competitive food town like Vancouver I just think they haven't progressed much. People don't mind paying a premium price if there is value but that's just not the case here any more.
Might be a good place for tourists to go but there are other options that are more romantic and a better value for money with equally tasty desserts...
Largest dessert selection? Maybe. Best desserts? Not quite.
This is the location I frequent the most, but after my experience this past weekend, I don't think I will be running back for desserts anytime soon.
I agree the pros of this place is the massive selection of different desserts and the fact that they are open until late is quite attractive, but that's basically where the list ends.
I walked in and proceeded to the cashier counter as always for take-out. I don't know if it's because they've made more room for tables, but the walkway is too smooshy. I barely made it there without being elbowed by the sitting patrons or almost being ran over by the server delivering desserts to tables.
I ordered my usual: Lemon Heaven cake and also a slice of Mocha Buttercream. I also have to add that everytime I came here for take-out, the servers are a little snappy with attitude ringing up the order - I have no idea why. Is it because I'm not eating in (tipping)? Is it because I'm invading their cashier's space (lack of space elsewhere)? Anyway $19 later, I'm handed the bill and notice that, yet again, they've raised the prices! I understand the price of flour has gone up, but seriously...$10 for a slice of cake is pretty ridiculous. In fact, the size has gotten smaller too! The thickest part of the cake was no more than 1".
I just couldn't believe, that upsale restaurants offer extravagant desserts for around the same price. I wonder if the price increases have anything to do with the change in packaging of take-out boxes (rather cute, btw).
My Lemon Heaven was still tasty, but at those prices, I'd much prefer to drive over to Sweet Obsessions.
Been going here for 8-10yrs now. They are known for their huge tall cakes.
But now, it doesn't matter anymore b/c the prices have gone up dramatically and the service is pretty much non-existent.
I used to order the mudpie (heated) w/ ice-cream and now it's costing me $9. So that's almost $20 for a couple and that's just dessert! Even a 5-star restaurant don't charge that much!
Last time I went was a slow day and the lady working there, which looked very out of place, was slow and sloppy. Like she just came out of her bed. She looked sick and miserable which made me feel so disgusted. When the bill came, she didn't even thank us. It was such a horrible experience that I will never go there again. It's kinda sad b/c I've been such a loyal customer. You can read the other reviews, the manager/owner really don't care about their customers. I wrote a complaint many months ago and they didn't write back yet.
They have lots to work on.
I love their Strawberry Shortcake, and few has beat their warmed apple pie with delicious creamy vanilla ice cream. However, everything else is just too rich, too sweet, and too standard. It's way overrated, and there are better places to go for dessert as there are more competition that opened up. Years ago, there was only just True Confections--not many other choices. Unfortunately, "Not Just Desserts" was less known and not at a favourable location, and they've closed down since then. Unless they've relocated and renamed. Their cakes were always superb and just perfect.
It felt strange to be waited on when all I wanted was a cup of coffee and a slice of cake. The cakes were sitting behind the glass counter by the entrance which I could have pointed to, on my way in, for slicing and taken to my seat with no need for the masquerade of a tableside service. Maybe if someone opened a restaurant and served only appetizers and had waiters come by and take your order for drinks and food, it would also be seen as weird. Oh, wait a minute, someone did. It’s called a bar. Perhaps it’s the ubiquity of the self-service coffeehouse that puts me at odds with accepting wait-staff for coffee and cake. The cakes—we tried three kinds—like their prices (room on the bandwagon?), were decadent and cloying.
ok, so it has been a while since I've been downtown for a slive of my favourite Devil's Food Cake, maybe 2 years. what a difference 2 yearw makes, and not in a good way! Hubby and I had taken our son to Stanley Park for the afternoon and as a special treat, we went to get a piece of the much talked about DF cake take out for after dinner. I was surprised that the cake now was $11.41 after taxes, I seemed to have remembered it being cheaper, but I do acknowledge that the prices everywhere for food has gone up. The server taking my order was ok, not especially friendly, but not downright rude as some others seem to have experienced. What killed me though, was that when we got home and decided to open the box of expected chilled deliciousness, was that the once ample slice of cake you would get was now about 1.5-2cms thick only, and there was only 3 layers of cake whereas it uses to be more. It just wasn't worth close to $12 for such a piece of cake! the taste was still good, but not worth it!! I have decided to just try to make my own now, on my way to finding the ULTIMATE recipe. Other than that, might as well buy a WHOLE small DF cake for $50, which they say can serve up to 12 people, and it would work out to be the price of about 4 slices of cake if you bought individually!! yikes~
Came here for a first date, thought it would be a really nice place to go for an afternoon date. The various selection of cakes was nice, however, the price does not reflect the quality of the cake. I love desserts and I was really unimpressed by the quality.
Don't think I'll come back here and will not recommend others to come here, unless they drop the prices dramatically.
I was riding my bike at night when I had a craving for chocolate. I recalled the place with the mile high cakes that were so good, and although it had been years since I was there, I managed to remember it's location.
In I went after locking my bike, and stared at those familiar cakes my memory longed for. I saw my prey Chocolate Hazelnut cake, and I decided to compliment it with a nice large mug of piping hot chocolate.
I sat down and noted 3 other tables that were occupied, 2 guys that seemed to be operating the place, one with an apron, and another guy behind the counter, peering at me as if he was in a sandbagged trench.
The waiter finally walked over and asked if I wanted to see a menu, so I decided I may as well have a look-see.
I was shocked to see $10 for a slice of cake, and my mind was doing some calculating on it's own, as to the value of the merchandise under the glass.
I took a deep gulp and ordered the cake and the hot chocolate, with a vision of a tall standing slice of cake that would satisfy my chocolate fit.
The "hot" chocolate came after 5 or so minutes, and I should have realized at that moment that I was about to be "milked". The mug contained 3 large marshmallows, and after I spooned them out, a third of cup of luke warm chocolate milk remained. The "cake arrived right after that within another 5 minutes, and it was a revelation.
The SLIVER of cake was 1" tall at it's thickest point, and tapered to a see through thin layer after 2 inches.(a laser cut) It was laying flat, as there was no way to make that thing stand on it's own.
The waiter quickly walked away as I stared at the near empty plate. I waved him over to my table as soon as he made eye contact, and he came over asking if everything is ok? I asked to confirm the price of the cake, and he said "this slice is $10 sir". I pushed the plate away from me and informed him that" my $10 was worth more than the sliver of cake." I finished the luke warm chocolate and went to pay, asking how much I owed for the mug of chocolate drink, to which the waiter said it's no charge. That was the best thing he could have done, hopefully noting while he was at my table that the 3 marshmallows were out of the cup.
I got back on my bike, went home, got into my car and went to the Safeway grocery store around the corner from True Confections, and got a whole chocolate cake for $8 .
I can say for certainty that "AVARICE" runs this place, and I hope it closes down soon, I'd hate to see tourists getting ripped off by this place let alone local population.
Stay away is my best advice, not worth the aggravation or perception of affluence.
Used to love True Confections - we lived near the Denman store, would always take out of town guests there for a post-dinner treat. Now I doubt we will ever go back. Most recent poor experience was at the Alma Store. Most notable problem is the ever-rising price of the desserts. Do they think no one notices? And if you are going to have such exorbitant prices, please make sure your staff is on-the-ball and gets my order right the first time. Too bad.
My friend and I were attracted by the tall cakes in the display fridge as we walked by the restaurant and decided to give it a try.
We ordered a blueberry cheesecake and a chocolate mouse cake to share. Both cakes were extremely rich and not too sweet, the way I like it. Only gripe is the price. If I remember correctly, the cake cost about $7 a piece.
Glad I do not live anywhere near Denman - not good for my waistline ;-)
It's been a while since I went here and there's a reason. I remember their cheesecakes were pretty good. Pretty filling and cheesy.
However, I started to become disappointed w/ their cakes. Their devil's food became only 3 layers, whereas it should be 6 or 7. Also, their frostings on every single cake are REALLY HARD. you basically only eat the cake but not the frosting.
I've never had bad service here. But if you like a moist cake w/ edible frosting, do not go here.
Go here a lot because I live close by. My favourite is the English trifle. A little cup packed with cake, fruits, and custard. The sherry is a great touch. However, I find that the quality is not consistent. Usually the server asks me if I want whipped cream on top and I don't take any. The last time I went, she didn't ask and I forgot to mention it. When I took off the whipped cream, I found that it hid a multitude of sins. She had butchered the dessert into a disgusting mix of the forementioned. The sherry was also missing. The service was absent despite the place having only 2 customers. I was very disappointed and wouldn't go there again anytime soon.
Went two times, but had same dessert, strawberry shortcake. It was excellent, huge portions, fresh ingredients, and yummy. First time we went, waiter was great, second was average. Would recommend for anyone who loves desserts!!
This place have a wide selection of cakes and also offers coffee and other drinks beside them. The quality of cakes is nothing special and it is little bit better than safeway cakes. The portions are pretty large but you should pay more than 8 ~ 9 dollar for a large portion which is too much in my opinion considering the quality. The drinks are also expensive. Expect to pay around 3 for fresh coffee and more than 4 for espresso/latte.
i had the chocolate orange cake the other night.. i been eating this cake for many years. This time it was dry, frosting was hard, 30% smaller, no whipped creme and service took for ever. I went there on a friday night that there was seats available right away. Now i know why.
This has been one of my fav place to go for many year... i think due to the change in god knows what (owner, management, chef?). I rather have cake from safeway for 1/4 of the price and 4x the flavor..
It's hard to swallow the prices at this place when just dessert costs $10. For $10 I could enjoy a nice breakfast elsewhere.
If two people go here, for the price of two slices of cake they could pick up a whole small cake at another bakery.
The economics of scale here are just baffling.
Yet on a Friday night the place was busy. Vancouverites who overpay just ruin it for everyone.
The cakes were good, when is cake not good. However especially at these prices it damn well be edible.
If you add drinks to your order dessert alone would run over $30 at this place for two people. Very expensive date.
The ambiance is nothing to write home about. It's located on Denman which isn't the greatest part of downtown.
Honestly I have no clue why they can justify charging their prices.
Also they have huge customized take-out boxes for cake slices. And if you take out from this place you still pay regular price. It would make sense to me that if you take out cake the price should be halved after all you are not sitting in. However they charge regular price for take-out.
It seems to be the worst business model however this place is still around and is doing well enough. I don't understand why.
True Confections Dessert�
I love going there cause I just love desserts. I've been to their Vancouver locations Denman Street and by Alma and Broadway.
They have a array of sweets to tantalize your taste buds. The only challenge you have is figuring out which one you want.� They offer foot tall cakes, cheesecakes, fruit pies, tarts, banana / chocolate banana cream pies, and tortes.
I usually order cheesecakes or tortes because they are dense and rich served with whipped cream on the side or fruit. The chocolate banana cream pies are among my favorites as well as they are light and effortless. This is a cool hang out place especially late in the evening as it is open till midnight and you know the desserts are consistent in flavor and quality.
It is a good date place to go when you just want to chill out in a low key atmosphere and sweeten her taste-buds especially if desserts is her weakness.
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