Login or Register
Do a search below using the city or postal code search box if your city is not listed above.

2
  • Food2.5
  • Service2.5
  • Value1.5
  • Ambiance2.5
  • Reviews29

True Confections

866 Denman
Vancouver, BC V6G2L8
Tel: (604) 682-1292
Neighbourhood: Central

Reviews

Displaying 1 - 20 of 29 Reviews FoundSort: Useful | Helpful | Reviews | Date
Delectable.
By cherrybomb143 of Surrey, bc (218 Reviews)
Submitted Wednesday, November 11, 2009 - 9:40pm [Dine in]

Fresh and real ingredients do make a difference. We had dessert here last night and enjoyed every bite.

My friends and I tried the white chocolate raspberry cheesecake, tiramisu cheesecake and the banana cream pie. The pie had tons of banana in it and the cheesecakes had "weight" (as in, made with real cheese and no fillers) but were still fluffy. Also had the coffee, Vancouver Fog, House Chai and Italian Soda. I was a little disappointed the Italian Soda didn't come with whipped cream, but it was still good. Drinks were of a higher quality.

As with previous reviewers, I agree that the price is a little steep at almost ten bucks a piece. They do have daily features for six or seven bucks and I really think that is more of a reasonable price point. I guess if they upped their (currently very reasonable) drink prices, and dropped a couple bucks on the desserts, it might make the menu look a bit friendlier.

Will be back.

  • Food
  • Service
  • Value
  • Ambiance
Has Gone Downhill
By Rayzach of West End, Vancouver (57 Reviews)
Submitted Friday, February 6, 2009 - 11:44am [Dine in]

I remember going to True Confections almost 15 years ago and it was amazing. However, it has steadily declined in quality, service and value.

Don't get me wrong, the desserts are still good (some better than others) but the whole place seems to have not changed much in the last in over a decade. The service is hit and miss and it's almost like they want you in and out as quickly as possible so they can turn over the table.

At approximately $10 or more for a piece of cake in a competitive food town like Vancouver I just think they haven't progressed much. People don't mind paying a premium price if there is value but that's just not the case here any more.

Might be a good place for tourists to go but there are other options that are more romantic and a better value for money with equally tasty desserts...

  • Food
  • Service
  • Value
  • Ambiance

<More reviews below advertisement>

It's definitely going DOWNHILL
By hungryjo of Vancouver (175 Reviews)
Submitted Wednesday, October 22, 2008 - 10:47am [Dine in]

Been going here for 8-10yrs now. They are known for their huge tall cakes.
But now, it doesn't matter anymore b/c the prices have gone up dramatically and the service is pretty much non-existent.
I used to order the mudpie (heated) w/ ice-cream and now it's costing me $9. So that's almost $20 for a couple and that's just dessert! Even a 5-star restaurant don't charge that much!
Last time I went was a slow day and the lady working there, which looked very out of place, was slow and sloppy. Like she just came out of her bed. She looked sick and miserable which made me feel so disgusted. When the bill came, she didn't even thank us. It was such a horrible experience that I will never go there again. It's kinda sad b/c I've been such a loyal customer. You can read the other reviews, the manager/owner really don't care about their customers. I wrote a complaint many months ago and they didn't write back yet.
They have lots to work on.

  • Food
  • Service
  • Value
  • Ambiance
What happened?
By epicurious of Burnaby, BC (507 Reviews)
Submitted Tuesday, July 15, 2008 - 12:21pm [Dine in]

Largest dessert selection? Maybe. Best desserts? Not quite.

This is the location I frequent the most, but after my experience this past weekend, I don't think I will be running back for desserts anytime soon.
I agree the pros of this place is the massive selection of different desserts and the fact that they are open until late is quite attractive, but that's basically where the list ends.

I walked in and proceeded to the cashier counter as always for take-out. I don't know if it's because they've made more room for tables, but the walkway is too smooshy. I barely made it there without being elbowed by the sitting patrons or almost being ran over by the server delivering desserts to tables.

I ordered my usual: Lemon Heaven cake and also a slice of Mocha Buttercream. I also have to add that everytime I came here for take-out, the servers are a little snappy with attitude ringing up the order - I have no idea why. Is it because I'm not eating in (tipping)? Is it because I'm invading their cashier's space (lack of space elsewhere)? Anyway $19 later, I'm handed the bill and notice that, yet again, they've raised the prices! I understand the price of flour has gone up, but seriously...$10 for a slice of cake is pretty ridiculous. In fact, the size has gotten smaller too! The thickest part of the cake was no more than 1".

I just couldn't believe, that upsale restaurants offer extravagant desserts for around the same price. I wonder if the price increases have anything to do with the change in packaging of take-out boxes (rather cute, btw).

My Lemon Heaven was still tasty, but at those prices, I'd much prefer to drive over to Sweet Obsessions.

  • Food
  • Service
  • Value
  • Ambiance
Rich desserts
By Bonka of Vancouver (464 Reviews)
Submitted Thursday, February 4, 2010 - 11:01pm [Dine in]

A late night sweet tooth craving brought us here. We've been to the other location many times before so it seemed to make sense to finally try this one out.

The quality is roughly the same as the other location, but $11 for a 2" (at the thickest point) slice of cake is absurd, considering the quality of these cakes compare with grocery store finds (I imagine you'd find the same shtick at the Alma one). The peanut butter frosting on the cheesecake was hard while the cake portion of the classic was dry and crumbly, good signs that these sat in the window for more than just a few days. Subsequently, the peanut butter cheesecake and the classic cheesecake we ordered had a heavy dose of buyer's remorse.

Service is minimal, just enough to meet all the prerequisites for a nice experience.

One of the most blatant restaurant gouging acts yet. Sans them altogether and get a cake from Safeway instead.

  • Food
  • Service
  • Value
  • Ambiance
Overrated.
By foodfanatic of South Vancouver (286 Reviews)
Submitted Friday, August 26, 2005 - 2:05pm [Dine in]

I love their Strawberry Shortcake, and few has beat their warmed apple pie with delicious creamy vanilla ice cream. However, everything else is just too rich, too sweet, and too standard. It's way overrated, and there are better places to go for dessert as there are more competition that opened up. Years ago, there was only just True Confections--not many other choices. Unfortunately, "Not Just Desserts" was less known and not at a favourable location, and they've closed down since then. Unless they've relocated and renamed. Their cakes were always superb and just perfect.

  • Food
  • Service
  • Ambiance

<More reviews below advertisement>

Not worth it
By nelliebobellie of Downtown (69 Reviews)
Submitted Thursday, March 5, 2009 - 5:32pm [Dine in]

I used to come here ages ago when the service was really good and the cakes were fantastic. It used to be a wonderful place to go after dinner or for a weekend mid-day treat. All I can say now is, what a complete turn-around.

The cakes still look delicious, but the quality is not the same and the prices have increased unbefittingly for the scaled-back portions. There just seems to be something 'missing'. Perhaps the complacent "I don't give a crap" attitudes of the servers has a lot to do with it, but the last time I went there with my mom, we practically had our food shoved at us and we waited forever for a cup of tea and a coffee...

I know there are far better places downtown to get dessert where it won't cost upwards of $35 for two pieces of cake and a cup of tea or coffee.

I definitely will not return.

  • Food
  • Service
  • Value
  • Ambiance
Good cheesecake
By kwailan of Coquitlam (75 Reviews)
Submitted Sunday, January 22, 2006 - 1:01am [Dine in]

My friend and I were attracted by the tall cakes in the display fridge as we walked by the restaurant and decided to give it a try.

We ordered a blueberry cheesecake and a chocolate mouse cake to share. Both cakes were extremely rich and not too sweet, the way I like it. Only gripe is the price. If I remember correctly, the cake cost about $7 a piece.

Glad I do not live anywhere near Denman - not good for my waistline ;-)

  • Food
  • Service
  • Ambiance
Not good desserts
By cyberspace of vancouver (88 Reviews)
Submitted Monday, December 31, 2012 - 8:58am [Dine in]

Had met up with friends and had a nice dinner at different restaurant. Then the kids wanted to go to True Confections for cholocate desserts. The place was not busy when we got there but it got busy after. The service was good but the food was very bad. The coffee was not good also. This desserts are very dry we had ordered 5 different desserts and I tried them all but they were not good at all. Good have gone to Safeway nearby and picked up a nice cake or to Whole Foods. It would have been cheaper to eat the dessert at home. Never again. It used to be very good but not sure if ownership has changed.

  • Food
  • Service
  • Value
  • Ambiance
Won't be returning
By Kotuki of Vancouver (11 Reviews)
Submitted Tuesday, October 21, 2008 - 11:32pm [Dine in]

I've always heard about this place having the best desserts. Definitely not true. I went to the Denman location and the Broadway location.

The cakes were way below my expectations. I can say honestly that they were the worst cake I had eaten. They were dry and sugary, lacking any notable flavour, and the icing just added to the sweetness. They did look impressive in the displays, but then the slices were so thin! Definitely not worth the price. Their cheesecakes were ok, but they were nothing special. Better than what you get in the grocery store, but not quite worth the money.

I went there when it was quiet, and the service was good, the waitress was friendly. The decor was great, but then again, I don't go to a restaurant to enjoy the decor.

  • Food
  • Service
  • Value
  • Ambiance
Not consistent
By bobo of vancouver (47 Reviews)
Submitted Monday, July 17, 2006 - 11:44am [Dine in]

Go here a lot because I live close by. My favourite is the English trifle. A little cup packed with cake, fruits, and custard. The sherry is a great touch. However, I find that the quality is not consistent. Usually the server asks me if I want whipped cream on top and I don't take any. The last time I went, she didn't ask and I forgot to mention it. When I took off the whipped cream, I found that it hid a multitude of sins. She had butchered the dessert into a disgusting mix of the forementioned. The sherry was also missing. The service was absent despite the place having only 2 customers. I was very disappointed and wouldn't go there again anytime soon.

  • Food
  • Service
  • Ambiance
Poor Service
By pamchoy of Vancouver (1 Review)
Submitted Wednesday, January 7, 2009 - 9:45pm [Dine in]

I don't think I will ever go back again. I've tried this place twice at the Denman location and each time is more disappointing that the one before. So you know, I have also gone to the Point Grey location in the past as well. I find the Denman location is just poor overall compare to the other location.

Why am I so disappointed? I went to the Denman location 2 weeks ago (day before New Year's Eve). When my boyfriend and I walked in, the restaurant was only 70% filled, it was not that busy. It took 5 minutes to get us seated and that was understandable. We decided to try their holiday special cakes. I ordered a "Mango White Chocolate Cheesecake" and a tea and my boyfriend also ordered a cake and tea.

The tea came first and 15 minutes later the server came back with 2 cakes. My cake was served on a white plate. She served it just the cake and leftout the sauce. I thought that was strange but I took a bite anyways. Once I tasted the cake, I knew that was not right.

I called the server back and told her that's just a white chocolate cake and not what I ordered. She responded by pointed at the top of the cake and said that the small thin slice is the mango. I looked at her and thought that was strange and asked her about the mango sauce that was suppose to go with the cake and she again responded with dismay and said that:
she ran out of the mango sauce so she decided to leave out the sauce and not provide me with any. I was so shocked with her respond so I asked again if there was any sauce, and she insisted that they ran out of mango sauce but they have other sauce. At that point I was very confused, she wasn`t offering me any options at all to the cake. She just stood there and blankly looked at me. So I ended up telling her that I do not want this cake and told her to take it away. She did not say anything after that and took it away. She ended up staying away from our table the rest of the night.

I find her service very poor and unbelievable. First of all, she did not come back and tell me that they ran out of sauce before she serve me the dessert. And she did not offer me another sauce in replace of the mango sauce. She also did not offer me the menu when she found out that she was out of sauce. I did not have the opportunity to get another dessert. After I confronted her about the cake, she again did not offer me another sauce nor did she offer to bring the menu so I can change it to something else.

After she took my dessert away, I ended up taking a few bites of my boyfriend`s dessert but mostly I just drank my tea quickly so that we can leave once my boyfriend is done. I was very disappointed that she did not serve me.

I am frustrated not because only about the sauce. It is about the sauce, but it is more about how I was served. I did not have a dessert that night because she did not serve me well., I can dare say that no other dessert restaurants would have treated their customer this way. I understand that they are understaffed but this is not the way you treat any customer.

I would never go back to that location again.

  • Food
  • Service
  • Value
  • Ambiance
Vastly Overpriced
By tarty of Vancouver (5 Reviews)
Submitted Monday, December 22, 2008 - 12:25am [Dine in]

My first visit here was encouraged by the delicious looking cake in the display windows ; the 'cool' arty coffee shop vibe gleaned from glancing in the window ; nice decor.

But the service leaves a lot to be desired. On my two visits there (both take out, as i couldnt persuade my boyfriend to sit in) i was left waiting at the door for at least five minutes. After grabbing a cake menu, i eventually was asked to order, at the cash register, where i waited a further few minutes.

This wouldnt really both me if the food had been worth it.
i can't remember how much i paid exactly, it was between 8-10 dollars for ONE slice of cake! Which again, i wouldn't have minded except the slice in question was very small! It's crazy to charge THAT much for one very slim, piece of cake. I got the chocolate orange on the last occasion, which wasnt actually too nice, kind of dry.

I vowed never to go back there again, and i never will.
Walk down to Acacia on Denman (its inbetween fatburger and delaneys) and sample some of their gorgeous, home made deserts for a half or third of the price.

  • Food
  • Service
  • Value
  • Ambiance
bad memories
By xguy of Vancouver, BC (2 Reviews)
Submitted Friday, September 19, 2008 - 6:44pm [Dine in]

I've been there several times recently, but I only have bad memories. Once, I went there with a few friends, and we ordered a cup of coffee for each of us and a dessert to share. And the waitress bluntly said we had to order a minimum of $8 per each. We've been there many times and that was the first time we ever heard about such rules. It was quite afternoon with only a couple of tables occupied. I wouldn't bother mentioning such a minuscule thing if she was even polite or looked sorry. And I never had cakes I ordered without some trouble. Once, they wrote an entirely wrong name on the cake I ordered and I had to make several trips to finally get the cake making several calls, and their poor excuses were not even funny. I won't go there any more. It is very sorry to see once my favorite restaurant turning into mediocre restaurant.

  • Food
  • Service
  • Value
  • Ambiance
Yummy!
By hellokitty of west end (5 Reviews)
Submitted Saturday, July 30, 2005 - 9:12pm [Dine in]

Went two times, but had same dessert, strawberry shortcake. It was excellent, huge portions, fresh ingredients, and yummy. First time we went, waiter was great, second was average. Would recommend for anyone who loves desserts!!

  • Food
  • Service
  • Ambiance
just not the same anymore
By mrsjorge of vancouver (13 Reviews)
Submitted Saturday, June 27, 2009 - 10:05pm [Dine in]

ok, so it has been a while since I've been downtown for a slive of my favourite Devil's Food Cake, maybe 2 years. what a difference 2 yearw makes, and not in a good way! Hubby and I had taken our son to Stanley Park for the afternoon and as a special treat, we went to get a piece of the much talked about DF cake take out for after dinner. I was surprised that the cake now was $11.41 after taxes, I seemed to have remembered it being cheaper, but I do acknowledge that the prices everywhere for food has gone up. The server taking my order was ok, not especially friendly, but not downright rude as some others seem to have experienced. What killed me though, was that when we got home and decided to open the box of expected chilled deliciousness, was that the once ample slice of cake you would get was now about 1.5-2cms thick only, and there was only 3 layers of cake whereas it uses to be more. It just wasn't worth close to $12 for such a piece of cake! the taste was still good, but not worth it!! I have decided to just try to make my own now, on my way to finding the ULTIMATE recipe. Other than that, might as well buy a WHOLE small DF cake for $50, which they say can serve up to 12 people, and it would work out to be the price of about 4 slices of cake if you bought individually!! yikes~

  • Food
  • Service
  • Value
  • Ambiance
Low ey place to have your cake and eat it too....
By SmilesandFlirts of East Side, Vancouver (13 Reviews)
Submitted Wednesday, August 30, 2006 - 6:44pm [Dine in]

True Confections Dessert�

I love going there cause I just love desserts. I've been to their Vancouver locations Denman Street and by Alma and Broadway.

They have a array of sweets to tantalize your taste buds. The only challenge you have is figuring out which one you want.� They offer foot tall cakes, cheesecakes, fruit pies, tarts, banana / chocolate banana cream pies, and tortes.

I usually order cheesecakes or tortes because they are dense and rich served with whipped cream on the side or fruit. The chocolate banana cream pies are among my favorites as well as they are light and effortless. This is a cool hang out place especially late in the evening as it is open till midnight and you know the desserts are consistent in flavor and quality.

It is a good date place to go when you just want to chill out in a low key atmosphere and sweeten her taste-buds especially if desserts is her weakness.

SMiLES+FLiRTS

  • Food
  • Service
  • Ambiance
Still the Great Place for Midnight Snack
By Hang Ha of Vancouver (4 Reviews)
Submitted Monday, January 21, 2013 - 11:33am [Dine in]

From my experience, their cakes are just excellent. I went this weekend and I have extremely enjoyed the experience although the place was packed! Chocolate Mousse Cake was delicious! I kept remembering myself as a kid when I used to eat spoonfuls of yummy chocolates. My girl friend ordered this Toasted Almond, which is a heavenly mixture of aalmond sponge cake, almond butter cream, and Amaretto. She simply enjoyed a lot! Great times.

  • Food
  • Service
  • Value
  • Ambiance
Never again - below-average baked goods and poor service
By Secret foodie of Vancouver (1 Review)
Submitted Saturday, September 29, 2012 - 10:21am [Dine in]

I was there last night (Sept., 28, 2012) after a great dinner downtown, and ordered a chocolate mud cake. It came tasteless, dry and crumbly and unable to be eaten with a fork. Each time the fork went into it, it crumbled apart. We told a waitress and she said she would tell our server. Instead someone else brought over the same thing and told us that was what the waitress told her to do. Finally our server came by and we told her. She said, "Well the mud cake is supposed to be dry and dense." Who bakes a DRY and DENSE cake on purpose!? Finally, she let us choose something else. Our next selection was fine. When paying, she charged us for the ice cream that we ordered with the first DRY and DENSE piece of cake. We called her over because we had sent back the mud cake with which we ordered ice cream. We didn't do that with the second piece of cake which was fully iced. We asked her why we were still charged. She said, "well any of our cakes can be ordered with ice cream." We said we didn't order it with the second cake. She begrudgingly took it off before tossing the new bill on the table. No thank you; no sorry. Nothing.

For the prices they charge, service and quality should be good. They're not expensive if the experience is worth it. It's still super busy and based on other reviews I've read here and other sites, the management doesn't care. It looks like they think it doesn't matter what we say and how the service is cause people still go to chat. When you haves friends with you, you don't necessarily pay as much attention to the food. Really though, coming from someone that knows lots of people that own cafes and dessert places, try something else. If you are spending the calories and money anyway, why pay for poor quality and service?

  • Food
  • Service
  • Value
  • Ambiance
Avarice for desert
By Eli47 of Vancouver (1 Review)
Submitted Saturday, October 9, 2010 - 4:13pm [Dine in]

I was riding my bike at night when I had a craving for chocolate. I recalled the place with the mile high cakes that were so good, and although it had been years since I was there, I managed to remember it's location.
In I went after locking my bike, and stared at those familiar cakes my memory longed for. I saw my prey Chocolate Hazelnut cake, and I decided to compliment it with a nice large mug of piping hot chocolate.
I sat down and noted 3 other tables that were occupied, 2 guys that seemed to be operating the place, one with an apron, and another guy behind the counter, peering at me as if he was in a sandbagged trench.
The waiter finally walked over and asked if I wanted to see a menu, so I decided I may as well have a look-see.
I was shocked to see $10 for a slice of cake, and my mind was doing some calculating on it's own, as to the value of the merchandise under the glass.
I took a deep gulp and ordered the cake and the hot chocolate, with a vision of a tall standing slice of cake that would satisfy my chocolate fit.
The "hot" chocolate came after 5 or so minutes, and I should have realized at that moment that I was about to be "milked". The mug contained 3 large marshmallows, and after I spooned them out, a third of cup of luke warm chocolate milk remained. The "cake arrived right after that within another 5 minutes, and it was a revelation.
The SLIVER of cake was 1" tall at it's thickest point, and tapered to a see through thin layer after 2 inches.(a laser cut) It was laying flat, as there was no way to make that thing stand on it's own.
The waiter quickly walked away as I stared at the near empty plate. I waved him over to my table as soon as he made eye contact, and he came over asking if everything is ok? I asked to confirm the price of the cake, and he said "this slice is $10 sir". I pushed the plate away from me and informed him that" my $10 was worth more than the sliver of cake." I finished the luke warm chocolate and went to pay, asking how much I owed for the mug of chocolate drink, to which the waiter said it's no charge. That was the best thing he could have done, hopefully noting while he was at my table that the 3 marshmallows were out of the cup.
I got back on my bike, went home, got into my car and went to the Safeway grocery store around the corner from True Confections, and got a whole chocolate cake for $8 .

I can say for certainty that "AVARICE" runs this place, and I hope it closes down soon, I'd hate to see tourists getting ripped off by this place let alone local population.
Stay away is my best advice, not worth the aggravation or perception of affluence.

  • Food
  • Service
  • Value
  • Ambiance

Images

Displaying 1 - 1 of 1 Images Found