I've come here for dine-in desserts over the past years and it seems to be the best for its kind.
These place reminds me of a high turnover restaurant. There are plenty of seats (albeit a little cramped) which are usually occupied, ambience is casual, portions are large and the items themselves are a little on the messy side.
They have a large selection of cheesecakes and cakes in general and a few that would fit in between for the odd hipster choice. They have a minimum order which sucks although luckily they're prices are higher so even a cup of steeped tea should cover your requirements. Portions are enormous and would be best served between 2-3 people, heck even that would be generous for some. Cakes are no frills. They aren't nicely decorated and are usually only complimented with a fruit coolie on the side. They do taste good, but only after the first dozen or so bites. Again, portions are huge!
Nothing to rave about really. There aren't too many similar dessert places like this that have a larger seating capacity perhaps thats why it's so popular.
It's a good place to fill your sugary needs, and thensome.
I used to come here once upon a time when it was all the hype and there were fewer choices for all-desserts for a young teenage bunch. I loved the strawberry shortcake when it was in season, and the hot rhubarb pie with the perfect vanilla ice cream to go with it. Everything else I've ventured to try that equated to every variety they had to offer at the time were either too sweet or too heavy or both--and mainly all ended up tasting the same--pure sugar on slightly different levels. Their banana cream pie was alright, but was just more hype than anything else.
Several years since the last visit, I ended up dropping by the downtown location (Denman?) to pick up a cake for a birthday out of convenience and lack of ideas--and also it used to be a preferred hangout of the birthday girl. But alas, to our entire party's disappointment, it was just too rich to have more than a bite or two, and even then, it didn't tempt us to finish the rest, let alone take the cake home (brought to the restaurant we were dining at). All in all, I've never gone back since--whether it be for eat in or take out or birthday cake to go. I just go to Sen5es for a quick lemon tart or stilton cheesecake fix instead while for chocolate cakes, I'd go elsewhere (though it's troublesome that they aren't opened late but there are many other bistros, cafes, restaurants that offer dessert in their lounge or regular seatings until late).
I have been here previously with friends, but have only joined friends as they have had desserts here.
Tonight I was talking to a friend of mine for going out for dessert. We couldn't decide between here or White Spot, but since we have gone to White Spot before, we decided to come here.
The Ambiance is great I have to admit, but that was pretty much the only thing that I liked.
I ordered a Milk Chocolate Hazelnut cake, and asked ice cream and whipping cream, and my friend ordered the diplomat cake with ice cream. The waiter suggested we get the "A la Mode" ice cream, because it would be cheaper ($2.95 for two scoops instead of paying $2 each) so we went "A la Mode"
Anyhow, our cakes come out with our ice cream. At first I was impressed with the ice cream portion thinking that was one scoop and the other was coming out.....but then our waiter told us that that was the "2 scoops A La Mode" I was so not impressed with the serving size of that ice cream. $2.95 for a lousy scoop of ice cream that they claim was 2 scoops?
I can't say anything about my friends cake, because I didn't try any.....but I was so not pleased with my cake. It was just not great at all. I SERIOUSLY would had preferred Safeway or Superstore cake....sure their slices were big....but so not worth the $8.75 that I paid...It just wasn't great.
Anyhow, when our bill came...my friends bill was $7.50 plus $1.50 = $9.00 plus tax. Mine came to almost $12 for a lousy piece of cake, some whipping cream and a lousy half scoops of ice cream. Oh yeah. I did get charged $1 for whipping cream and it wasn't even that much.
I'm sorry.....This place asides from the ambiance is not great at all. I don't think I will return. I can get better cake at Safeway and Superstore....and if I was something good I will go to "Bon Tons"
Had a party of 6. We got there around 9:30pm. The hostess made us wait outside even though there were a table for 4 and a table for 2 that was next to each other. So we waited about 15mins outside. That should have been a sign to go elsewhere! Then we were seated, menus were given, but no water was offered except are you ready to order? So we ordered. When the cakes and drinks arrived the waiter could not even remember who ordered what! That was the last we saw of him. We had to ask for glasses of water. The waiter never came around to offer refills or even ask how things were!
Here is the the kicker! When we asked for the bill, they automatic added on 15% for tips for service of non existence! There was no signs or even was mentioned by the hostess or server about the automatic 15%. So really here is your crap and we really don't have to serve you and we will charge a tip! Truth of the matter, the desserts aren't even closed to be good as it used to be! I know there is a lack of late night dessert coffee places, but I would stay away from this place cause its not what it used to be!
It was a dark, wet and stormy Friday and we were driving past True Confections at Broadway and Alma when we were suddenly hit with a craving for hot tea and cake. It was about 7:30pm and the place was half full, mostly with young couples. We were seated promptly at a window seat which was nice but proved to be a little chilly so we kept our coats on. Tables are small and close together so it's quite cosy or cramped, depending on how you feel about that kind of seating. We ordered a pot of Bombay Chai tea, and I had the classic chocolate cake while the wife satisfied her fruit craving with a warm apple pie a la mode. Everything was served quickly and efficiently and we enjoyed the hot tea and swapping of forks. The chocolate cake was deliciously rich and chocolate, just what the doctor ordered. Wife loved the apple pie and although the crust could have been a bit flakier, the filling was full of apples and sweet cinnamon. After half and hour the place was filling up and getting a little loud to talk confortably so we rolled on. $31 including tip.
I went here around last April with a friend. Another friend told me their cakes were awesome and I really wanted to try it out. But they no longer carry that cake (the "black & white" cake ?) so we ordered the white chocolate raspberry cheesecake and the diplomat. The serving time was ok, but what made me mad was that they gave us the blueberry cheesecake (it had blueberries!! and no white chocolate OR raspberries) and we asked them if this was the right cheesecake and they said "yes", which was OBVIOUSLY a lie. We decided to let it go....and the blueberry one was alright.
The "diplomat" was gigantic. If you really like wafer-type of cakes, then you should try it out. But don't expect to finish the whole thing, because it was too sweet.
Overall, if they were nicer and wouldn't BS about what they serve, it's not all that bad. They give you a good enough portion in my opinion.
We decided to take a drive and ended up here. So not what I expected. Tiny parking lot and from the outside like a small unsophisticated neighbourhood café.... same inside. There is no ambiance here, tables are too close together and whole place is very small. I counted 5 waiters which seemed very excessive. We chose our dessert and were served quickly. Good but not really impressive. Skimpy with sauce and whip cream. As soon as plate with clear, it was taken away. The bill was brought so fast my son-in-law was offended and changed his mind about buying more to take home. Frankly, this place is set up to get you in and out ASAP. Not a quiet place to relax and savour a special treat.
I've been going to True Confections over the past few years and have always enjoyed their dessert.
The service has always been pleasant.
The ambiance is ok. I don't particularly enjoy how all the tables are so close together (close enough to hear every bit of your neighbour's conversation).
As for the food, the food has always been good..not great..but good. I go roughly once a year to celebrate my b-day w/my best friend, and we both agreed that the food is still good..but has definately changed for the worse (some funky additions to their regular items).
Now for value...I don't really see much value in what you get here. They've increased the prices and dramatically decreased the size of their servings. I can't really justify going here anymore knowing that there are many alternative dessert places in Vancouver.
Overall, this place is just OK.
After a walking and talking in the sun and chilly wind along Spanish Banks, a couple friends, my husband, & I headed to this nearby (by car) location. It was the early afternoon of the year's first Saturday of Spring. Our cheerfulness continued upon entering the restaurant and promptly being greeted and seated. We enjoyed 'single' servings of "Banana Cream Pie" (which contains actual banana slices and is extremely difficult to find in a restaurant setting), "Boston Cream" (not as exciting to me as in doughnut form, but pleasant enough), and "Dark Chocolate Belgian Mousse" (I thought this had an 'expensive taste' and is probably an offering that would justify the cake/pie prices to someone who thinks the restaurant's prices are 'high'). 2 of us also enjoyed cups of "Mighty Leaf" teas (a brand that makes its teas in 'silk' pouches). Throughout our visit our server attended to us regulary and courteously. We left as happy as we had arrived.
went here late last night and the place was pretty much packed. they have a huge selection of cakes and pies so we were a while in deciding what to order. they all looked so good! mocha cake is very yummy :) agree that this is probably not the place for a quiet date, but most of the tables are in "2's" for the many couples getting their midnight sugar fix.
may try the cheesecake in the future.
I think I prefer this place to Death By Chocolate, mostly because there is more variety here (you can get yummy pies! cheesecakes! trifles!). But there's always a huge line-up. Service is probably better and more attentive at the Denman location. It's still a good place to take your friends, though (but go elsewhere if you want a quiet, romantic date). I recommend sharing the cheesecake, the mocha cake, or the trifle. The slices are American-size, so get lots of forks.
I heard only praise for this dessert place so I came in with much expectation which only deepened my dissapointment. I had the chocolate pecan pie and my friend some white chocolate type cake. While both good, I could get the same quality in the frozen foods section at Safeway. My friend also ordered hot chocolate and ended up having just one or two sips. It was lukewarm and tasted dreadful. Its only plus was the presentation. Service was kind but a bit slow.
Maybe it was just an off-night and I didn't order a specialty of theirs so I might return to give it another try, but I doubt it.
When you enter, the dessert display is so mouth watering. It is always a busy place, even late night.
The dessert are usually not daily fresh and i always experience this. This is a big disadvantage for dessert restaurant. I wish they reduce the number of selections but keep them fresh all the time.
I am always happy with the service. Also, parking is so convenient and free.
I will visit more often when they convince me that I will always find daily made products.
I have been to this location on a few occasions and have learned a few things. First, don't bring a date here as it's about as intimate as a shopping mall food court - the interior is cookie cutter at best. Second, come as a pair as the seating plan is geared for tables for two. Third, the lineups can be heartbreaking so keep that in mind during the weekends.
I go for the cheescake because they are dense and very tasty. The Belgian chocolate mousse is wonderful too. The cakes, however, are ridiculously sweet - the exception is the devils food cake. The service at the Denman location is superior - the staff here can be blase and uninterested. All in all, a solid (but not great) place for dessert.
One last point is that they have instituted a $8 per person minimum charge for table service. Nice touch seeing as the cheesecake is $6.95 - better learn to like coffee!
The cakes do not taste good at all! It is always dry and flavourless. It's not just one kind that is like that because I have tried a lot of different ones before because I've been going for at least 3 years. I will never return to any of the True Confections ever again because the service is horrible! It is probably the worst service that I have ever experienced. The waitresses just do not care about any customers and the management is even worse! Do not go!
I thoroughly enjoy their devil food's cake but when I came to pick up a slice the other day, I was horrified that I was charged over $11.00 for a slice of cake. For one serving on a 'to-go' dessert they charge $11.00? Unbelievable.
If you want dessert with reasonable prices, True Confections is not the place to go unless you're willing to pay through the nose.
if you want a choice of rich-tasting cakes, come to the place - biggest cakes in town! they're all pretty good; just depends on your individual preferences!
I've tried about a half dozen of their cakes an dthe were all really enjoyable!
also a nice selection of coffees, teas, etc.
BRING YOUR APPETITE!!!!
Although I find their cheesecakes to be on the heavy side, I sometimes crave it.
I usually order fruit cheesecake, Devil's food (i LOVE this because i love marshmallow), black savannah cake (which i also LOOVVEE!!) and chocolate banana cream pie.
I've never had dessert at the place but it seems kind of dark and loud a lot of the times.
Service for taking cakes to go is pretty good.
I'm new to Vancouver, and being from Montreal we have a pretty good selection of dessert destinations, so I was hoping for something decent. Unfortunately, True Confections was a disappointment. I came here with some girlfriends and we were hoping to end the night on a delicious note. We ordered a strawberry rhubarb pie a la mode and a white chocolate raspberry cheesecake. The pie tasted like it could have been bought in a grocery store - a relatively tasteless crust with a bland filling. The pie was accompanied by vanilla ice cream that looked promising, with its flecks of what appeared to be vanilla bean - but it was awful, definitely a very cheap brand. The cheesecake was very dense, so if you like dense, then you'd be happy with this - but we were hoping for something a little lighter. The "white chocolate" was non-existent, except for perhaps a single white chocolate piece that my friend had in her piece. The "raspberry" was a raspberry sauce with pieces of actual raspberry, which was nice - but I thought there would at least be some raspberry in the cheesecake. Flavour was lacking, and it tasted even kind of stale. Not impressed. Each of these slices was around $8.50 - ouch. On a positive note, service was attentive and prompt. Atmosphere could definitely use a makeover, but it was decent. With this type of mediocre dessert restaurant, there is definitely a niche for a great dessert place in this fabulous city.
Avoid at all cost - painfully horrific customer service. Both staff and the 'manager' were rude and abrupt – but only when they weren’t too busy conversing amongst themselves behind the counter. Considering I’m paying $10 for a piece of pie, I would expect so much more.
The ambiance is tolerable, but dated. Tables are small and cramped, with little breathing room between you and the table next to you.
The food is ... edible... but add enough sugar to anything and it's edible. The deserts that we received all tasted somewhat stale – never a good sign for something that is 50% sugar.
Overall – an underwhelming experience that will not be repeated. I recommend avoiding this establishment.
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